• Title/Summary/Keyword: Rationalization of Management

Search Result 131, Processing Time 0.023 seconds

A Study on the Efficient Operation of Automated Teller Machine(ATM) Maintenance Using Simulation (시뮬레이션을 이용한 금융 ATM기 유지보수의 효율적 운영에 관한 연구)

  • Yu, Hyeung-Keun;Lee, Kang-Won
    • Korean Management Science Review
    • /
    • v.28 no.1
    • /
    • pp.107-116
    • /
    • 2011
  • The automated teller machine (ATM) is developed as a system to provide customers with an easy deposit and withdrawal of their money without time restriction and be served for 24 hours. Today, ATM is come up to the level of an unmanned branch. The automatic financing system is developed as an essential one for dealing with the rationalization of management and the globalization of financing in order to improve the efficiency of financial management work and increase the customer service quality. With reducing the operational cost of financial organizations through the efficient maintenance operation of ATM and increasing the service quality through the maximization of its processing efficiency, this study is to draw the scheme to ensure the competitiveness among the finance companies. The importance of ATM is highly recognized as the utilization of ATM is increased and the processing function is extended, but ATM is quite vulnerable to the malfunction occurred during the nighttime after banking hours. The ATM maintenance is done through consignment to the specialized maintenance company. The efficient operation of ATM maintenance work is important to the satisfaction of customer using ATM in the nighttime.

Element of Marketing: SERVQUAL Toward Patient Loyalty in the Private Hospital Sector

  • AKOB, Muhammad;YANTAHIN, Munawar;ILYAS, Gunawan Bata;HALA, Yusriadi;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.1
    • /
    • pp.419-430
    • /
    • 2021
  • The study aims to analyze the factors that shape patient loyalty, namely, by involving the service quality factor (SERVQUAL), hospital image, patient value, and patient satisfaction in private hospitals. This study was conducted in Makassar City, Indonesia, with a sample of 296 eligible samples from private hospitals. The sample criteria were patients with outpatient and hospitalization status. Then, this study developed 23 hypotheses to test the statistical relationship between direct, intervening and multiple-effect models. Problem-solving and research focus are carried out using a quantitative method approach with a PLS-SEM-based testing tool. The bootstrapping method is being used with the constant bootstrapping step to demonstrate the results of hypothesis testing; we find that the overall hypothesis has a positive and significant effect. The combination of testing models involving several variables shows that a patient's loyalty can be formed if a patient's satisfaction has been realized. Satisfaction can be realized if the value-customer has been felt by the patients. Therefore, the hospital image must be directly proportional to service quality. Service quality is the essence of service that directly affects customers; service quality is also the reason that shapes consumer perceptions in increasing rationalization and solid customer (patient's) decision-making.

An Experimetal Study on Strength Characteristics of Mass Concrete Cast with High-Strength Concrete for Precast Application. (프리캐스트 콘크리트 적용을 위한 고강도 매스 콘크리트 부재의 강도 특성에 관한 실험적 연구)

  • Park, Jo-Hyun;Kim, Sung-Jin;Paik, Min-Su;Lee, Seung-Hoon;Park, Byung-Keun;Jung, Sang-Jin
    • Proceedings of the Korean Institute of Building Construction Conference
    • /
    • 2007.11a
    • /
    • pp.49-52
    • /
    • 2007
  • Recently, as architectural concrete structures become high-rise and megastructured, concrete become high-strengthened and, by ensuring products of more stability, air compression and rationalization of construction are required. In general, product management test of precast concrete member, specimen for management cured in the same condition with precast concrete member is substitutively used for strength test. However, large cross-sectional precast concrete members such as columns show large temperature increase in manufacturing process not only by external heating but also by concrete itself's hydration heating. Therefore, it is expected that specimen for management to predict strength and compression strength of precast concrete member shows different temperature history and strength characteristics. Concerning this, in order to suggest temperature history and strength characteristics of high strength mass concrete suitable for precast concrete application, this study comprises the inclusive investigations on the relations between management specimen with similar temperature history and core strength, and the strength characteristics per member cross-section dimensional value and per water-bonding material ratio value.

  • PDF

Visitor Adjustment and Coping Behavior for Use Level in a Recreational Setting - A Case Study of Bukhansan National park - (휴양환경 이용수준에 대한 방문객의 적응 및 대응행동 - 북한산 국립공원 소귀천 탐방로를 대상으로 -)

  • 허학영;안동만
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.30 no.6
    • /
    • pp.38-46
    • /
    • 2003
  • Perceived crowding is known as a necessary method to evaluate social carrying capacity in recreational settings. But according to the results of previous research, perceived crowding, use density, and satisfaction have shown weak and indirect correlations. The theory of visitors’ adjustment is one of several possible explanations for this poor relation. But the validity of the visitors’ adjustment theory has not been not inspected clearly. Therefore, the purposes of this study are to understand visitors’ adjustment theory and to examine visitors’ adjustment to the overuse of recreational settings. Study hypotheses were formulated through literature review and related to visitors’ adjustment in recreation density. Pour hypotheses were established and inspected with the case study, i.e., Rationalization : Visitors’ satisfaction isn't related to use density in recreation setting, 2) Product-shift : Preference norm is related to current use density, 3) Self-selection : Visitors’ satisfaction for the use level is generally high, and 4) Displacement : Norm interference is related to willingness to revisit. The case study was conducted during May and June,2001. According to the results of this survey, visitors adjust to overuse of recreation setting through rationalization and product shift (hypotheses l/2 acceptance). Current use density isn't related to visitors’ satisfaction and willingness to revisit (see table 3). And visitors’ preference norm is modified by situation (see table 4). Visitors’ satisfaction and willingness to revisit don't show a high correlation but moderately high (see table 5, hypothesis 3 acceptance). Differences between visitors’ preference norm and current use density is norm interference. Norm interference isn't related to willingness to revisit (see table 7). Therefore, the norm interference concept is not a useful method to explain visitors’ adjustment to the degree of overuse in a recreational setting (hypothesis 4 rejection). As for future directions, the following are proposed: 1) correctly understanding and reestablishing the visitor norm and norm interference concept, 2) introducing a composite research method to monitor visitors’ behavior and survey visitors’ attitudes and coping responses. These efforts would be helpful in the Planning and management of recreational settings to improve the quality of visitors’ experiences.

Analysis of Safety and Performance Vulnerabilities Using Heat-Using Equipment(Industrial Boiler) Inspection Results (열사용기자재 검사대상기기(산업용 보일러) 검사결과를 활용한 안전 및 성능 취약점 분석)

  • Kim, Hyung-Jun;Oh, Choong-Hyeon
    • Journal of the Korean Institute of Gas
    • /
    • v.26 no.4
    • /
    • pp.18-26
    • /
    • 2022
  • The Korean government is conducting heat-using equipment(industrial boiler) inspection in accordance with the Energy Use Rationalization Act because of the heat-using equipment(industrial boiler)'s risks such as explosion and fire, and safe use and management. This paper aimed to setup the safe and performance vulnerabilities from database based on the inspection results for heat-using equipment(industrial boiler). This study surveyed the inspection results of 1,249 heat-using equipment(industrial boiler) which were failed inspection of heat-using equipment(industrial boiler) from january 2016 to december 2020. And the analysis method is to inform safety and performance vulnerability categories of heat-using equipment(industrial boiler) by statistically analyzing the failure reasons of boiler type and inspection type which are high variance in failure rate. The safety and performance vulnerability categories was abbreviated into 18 cases. And each catagory's main reason for failure was suggested by additional analyzing the opinions of inspectors. This paper would be the basic source and the comprehensive information dealing with the safety and performance vulnerability of heat-using equipment(industrial boiler).

Implications of Japanese Private Detective Service (일본 탐정업의 현황과 시사점)

  • Kim, Il Gon
    • Convergence Security Journal
    • /
    • v.12 no.5
    • /
    • pp.3-13
    • /
    • 2012
  • Japan came to result in enacting and enforcing the law on rationalization of service pertinent to the Private Detective Service Law in order to rationalize the illegal service realities of private detective service dealers and detective agencies, which were flooded in 2006. Since the enactment of the law, the problems are still taking place in relation to Japanese private detective service as of 2012. However, Japan's regulatory agencies can be known to revise the corresponding statute and to make effort to improve consciousness of agencies in order to improve these problems. Accordingly, it can be considered to be great in implication as for our country's introduction of private investigation service in the future. Arranging these contents, they are as follows. First, it is improvement in problems related to other statutes according to performance of private detective service. Second, it is reinforcement in management of private detective service violators. Third, it is propulsion of rationalization in cost according to a contract of private detective service. Accordingly, it can be considered to be necessary for being newly legislated at the 19th National Assembly from the perspective dubbed development and social right f unction in private investigation industry, by further supplementing Japan's these problems and arranging improvement plans so that the corresponding service called private detective service can do more public function in society.

The study on Analysis of Influence factors on Items in Apartment House Maintenance Cost (공동주택 관리비 항목별 영향요인 분석 연구)

  • Lim, Nam-gi;Park, Chan-jeong;Jung, Sang-jin
    • Journal of the Korea Institute of Building Construction
    • /
    • v.2 no.1
    • /
    • pp.155-162
    • /
    • 2002
  • In this research, I finally came to a conclusion analyzing the connection among managing of each items in management expenses, the size of each complex and stories, and the term of using. (1) In the managing cost regarding to the management manner, although the managing cost of self-governing management is less imposed than the one of commission management, there is slight difference between those Costs. And it is more important to consider the effectiveness of management than to emphasize reduction of management cost. (2) The higher the stories, the higher the managing cost of elevator per the unit area. It Is caused by the fact that the father the distance of the elevator operating, the higher the electric charges. (3) The third of one of total management cost goes to pay the personnel expenses. So I found that the effective management of the expenses is available to reduce management cost. (4) The higher the stones, the lower the cost of personnel expenses including the cleaner cost. (5) The sum of costs assigned in repairment and management increases in proportion to the term of using. The costs assigned in special repairment and management are interacting to each other. (6) To reduce the management cost, we have to cut down the personnel in security guard that occupies one third of total management cost with application to the joint security system and operation of the self-governing guard. Through this process, it will be easy to accomplish the rationalization of contract with an outside order. Because the improvement of management service is not only the responsibility of owner but also the one of dwellers. And it Is imperative to realize the importance of cooperation and trust between the owner and dwellers. And the establishment of effective managing system which has convenience and rationality must be settled without delay.

A Study for Rationalization of Appointment Criteria to Laboratory Safety Managers in Universities and Colleges (대학의 연구실 안전환경관리자 선임기준 합리화 방안)

  • Kang, Mee-Jin
    • Journal of the Korean Society of Safety
    • /
    • v.27 no.2
    • /
    • pp.127-133
    • /
    • 2012
  • This paper shows survey result on safety management status of laboratories in Korea. In Korea, many studies and reports on laboratory safety have been published since the ministry of education, science and technology (MEST) enforced the Act on Establishing a Safe Environment of Laboratories (Lab Safety Act) in 2006. The MEST has surveyed status of safety management in institutions subject to Lab Safety Act in 2008 and 2010. According to the survey result, safety management status of universities and colleges has been improved on several factors such as establishment of safety manual and implementation of safety inspection; while the number of safety managers of universities and colleges have increased. However, the difficulties in performing duties of safety managers has increased because the number of exclusive safety managers has decreased. This paper identifies the similarities and differences between Occupational Safety and Health Act and Lab Safety Act on assignment and duties of safety managers; therefore, this paper suggests a standard to determine the number of safety managers and decide whether or not their duties should be exclusive. Besides current standard that is based on the number of researchers, the number of individual laboratories should be considered. The new method would be helpful to determine the number of exclusive safety managers because the amount of safety managers' duties generally do not depend on only the number of people who may be exposed to any risk but also the number of facilities that may be cause of any accident.

A Study on the Investigation of Application in Construction Field of Strength Prediction Model using Maturity Method (적산온도를 활용한 강도예측모델의 건설생산현장 적용성 검토에 관한 연구)

  • 주지현;장종호;김재환;길배수;남재현;김무한
    • Proceedings of the Korean Institute of Building Construction Conference
    • /
    • 2004.05a
    • /
    • pp.101-104
    • /
    • 2004
  • If predicting of compressive strength of construction in construction field at early age is possibile, rational strength management & schedule plan is possible. With method for predicting strength of concrete, many researchers have been making study of maturity method. On the other hand, nowadays rationalization of construction capacity and reduction of a term of works due to improvement of construction capacity and application of a new method of construction is gathering strength with important issue. In accordance with this present condition, construction is being progressed in winter, but proper construction mothed and countermeasure for strength management is not established in case of winter construction. Therefore to investigate application in construction field at winter of strength prediction model that developed at former study, this study aim to measure application of developed strength prediction model through manufacture of mock-up concrete according to kind of strength level at 5$^{\circ}C$.

  • PDF

A Study on the Actual Condition Analysis and Improvement of Rebar Work in Korean Building Construction (국내 철근공사 실태분석 및 개선방안에 관한 연구)

  • Park, U-Yeol;Kim, Gwang-Hui;Gang, Gyeong-In
    • Journal of the Korea Institute of Building Construction
    • /
    • v.4 no.3
    • /
    • pp.83-91
    • /
    • 2004
  • With labor shortage and high-wage era, the construction cost is rising and the construction business is dull, demanding the construction environment of Korea to raise profitability through major cost savings and rationalization of construction management. However, although reinforcing bar(rebar) work, which greatly effects the building's safety, endurance, and construction time, is an important phase in construction, it holds serious problem of quality and productivity deterioration due to its characteristic of intensive-labor and maintaining of old work methods resulting in poor management, and costs increase. Therefor in this study to investigate current situation and problems of rebar work and to find methods of betterment, a survey was conducted to site engineers and individuals in division of cost estimate of domestic construction company. The survey questions were on the subjects of (1) calculating rebar quantity, (2) ordering and procurement, (3) rebar cutting and bending, and (4) rebar work management. Method of improvement was sought by analyzing the results of the survey