• Journal of Korean Society for Quality Management
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• v.26 no.1
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• pp.172-191
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• 1998

In this paper, dimension tolerance design for components is studied. Three cost factors are considered: machining cost, rework cost, and loss related to product quality which is affected by the tolerances of components. We propose a procedure to determine the optimal tolerances of components and a, pp.y the procedure to design the tolerances of fine motion stage in semicoduct machine. We compare the proposed procedure with the existing model for determining tolerance economically.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.708-712
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• 2006

The objective of this study was to analyze the effects on management performance of architectural design offices, created by requirements of ISO 9001 Quality Management System, including design quality improvement, introduction of management tools to improve architectural office internal management environment, international standardization and open market impacts. This study conducted a questionnaire survey of architectural design offices in Seoul which holding ISO 9001 Quality System Certification. Following analysis using SPSS10, the result of this study is as follow; (1) The requirements of a quality management system influenced performance of resource management, production realization and customer satisfaction. The measurement analysis and improvements show the effect on design group member satisfaction. Also, production realization, resource management and manager responsibility have an effect on improving quality, and measurement analysis and improvement have an effect on economic performance. (2) The requirements of the Quality Management System were shown to influence the group members satisfaction most, but showed a low influence on economic success. (4) The design group member's opinion about the ISO Quality Management System was very positive and had the effect of improving motivation. The system and the result after acquisition was proven to be very positive in architectural design offices.

• Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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• 2005.05a
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• pp.634-637
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• 2005

A subjective index of sound quality when it hit him is required since human listening is very sensitive and complex. Sound quality evaluation it leads consequently rightly in each situation and it composes a sound quality factor. But one of the levels in interest frequency range is substitute we cannot see the tendency of frequency substitute at whole that is executes a clear voice evaluation. Design of experiment is used and dividing 12 equally in frequency domain, the sound quality using sharpness and annoyance is performed by modifying each of frequency domains. Design of experiment method reduces much number experiment very effectively and each main effect of domain solution analysis, such as a case of sharpness and annoyance, the change of domain (increase and decrease of sound pressure level, or change nil) can grasp a type of effect should have influenced to a sound quality, and it will be able to select the objective frequency domain which hits to the sound quality. Through these obtained results the physical changes of level at arbitrary frequency domain sensitivity can be adapted.

• Journal of the Korean Institute of Educational Facilities
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• v.20 no.3
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• pp.3-12
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• 2013

The study explored empirically user participatory design methods for realizing user demand efficiently and evaluating alternatives systematically by using design indicators such as the design quality indicators system of the UK. In the empirical exploratory process utilizing design indicators, the study selected design indicators, and conducted a survey of design realization methods, evaluation methods, and user participatory design utilizing design indicators. Also, concerning the empirical exploratory process, it can be classified into a preliminary survey aimed at those majoring in architecture; a user group survey aimed at elementary school students, parents, and teachers; and a professional group survey aimed at professionals in architecture. In particular, the study carried out the survey for the empirical exploratory process of user participatory design by combining on-line and off-line methods.

• Korean Management Science Review
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• v.21 no.2
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• pp.123-143
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• 2004

Internet shoppers interact with Internet shopping mall systems while they shop. To understand why Internet shoppers make purchase, this study view Internet shopping malls as information systems. Although this view point seems reasonable, little previous studies employing this perspective are found in the relevant literature. This study develops a research model where Internet shoppers' transaction intentions are affected by the mediating effects of trust and satisfaction. Trust can mitigate uncertainty of the e-commerce environment for consumers, and satisfaction is widely used to measure the effectiveness of information systems. Therefore, we consider them as key elements in this study. We further employ the construct of website quality to explain why shoppers have different levels of trust and satisfaction. We classify website quality into information quality, system quality. and design quality. We collected 282 survey responses from Internet shoppers who have prior experiences with Internet shopping malls to purchase a product or service. The survey data are used to empirically test the proposed nine research hypotheses using LISREL. The LISREL results indicate that information quality and design quality have significant impact on both satisfaction and trust, while system quality has little relation to trust level. Further, trust is shown to have significant influence on satisfaction. Finally. both trust and satisfaction is strongly related to the future transaction intention.

• Journal of Fashion Business
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• v.11 no.2
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• pp.1-13
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• 2007

The purpose of this study is to confirm Customer Voluntary Performance as a new strategy that contributes to Service Quality and maintains customer Relationship, and to understand how Service Quality and Relationship Benefits on Customer Voluntary Performance. To pursue the above purposes, the experimental model showing the working process was designed like this: Service quality - Relationship Benefits - Customer Satisfaction - Relationship Quality - Customer Voluntary Performance. To accomplish the experimental study, questionnaire method was chosen and targeted women living seoul. 721 questionnaires were used in last analysis. SPSS 8.0 was used in analysis of data. The results show that (1)Customer satisfaction was affected by Service Quality and Relationship Benefits affirmatively; (2)Relationship Quality was affected by Customer Satisfaction, Service Quality, Relationship Benefit; (3)Customer Voluntary Performance was affected by Relationship Quality and Customer Satisfaction; (4)Service Quality and Relationship Benefits influenced on Customer Voluntary Performance. This study has a important meaning that it provides marketing strategy on satisfied relationship maintenance and customer satisfaction creation.

• Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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• 2003.05a
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• pp.1009-1009
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• 2003

VIPER a new tool for the VIsual PERception of sound quality and for sound design will be presented. Requirement for the visualization of sound quality is a signal analysis modeling the information processing of the ear. The first step of the signal processing implemented in VIPER, calculates an auditory spectrogram by a filter bank adapted to the time- and frequency resolution of the human ear. The second step removes redundant information by extracting time- and frequency contours from the auditory spectrogram in analogy to contours of the visual system. In a third step contours and/or auditory spectrogram can be resynthesised confirming that only aurally relevant information were extracted. The visualization of the contours in VIPER allows intuitively to grasp the important components of a signal. Contributions of parts of a signal to the overall quality can be easily auralized by editing and resynthesising the contours or the underlying auditory spectrogram. Resynthesis of time contours alone allows e.g. to auralize impulsive components separately from the tonal components. Further processing of the contours determines tonal parts in form of tracks. Audible differences between two versions of a sound can be visually inspected in VIPER through the help of auditory distance spectrograms. Applications are shown for the sound design of several interior noises of cars.

• Journal of the Korean Professional Engineers Association
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• v.30 no.6
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• pp.113-120
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• 1997

This subject,'S" apartment structural frame has not been achieved without considerable effort by all quality controller involved. Therefore, it is appropriate at this time to report by all the fact of concrete quality control in our site. These are emphasized that the average strength of placed concrete must always exceed the specified value of design strength used in the structural design phase. In general, quality of ready mixed concrete largely depends not only upon the manner of production and proper observance of recognized methods of placement, finishing, curing, transportation etc. ,but also many kinds of influential factors even more handling of the test procedure, As this practical report, approaching to judgement by analysis of sampled specimens in site weather placed concrete have satisfied quality compare the specified strength with the target strength which is applied to standard deviation related with influential factors as above mentioned. This case study is consist of 1) A foreword, 2) Site brief, 3) A precondition for analysis, 4) A formulas derivation and quality analysis, 5) Economic gains by the coefRcient of increase and 6) A conclusion.sion.

• Journal of Information Technology Applications and Management
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• v.27 no.4
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• pp.37-48
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• 2020

This research proposes how to enhance low customer satisfaction with health screening services caused by procedural complexity and limits of health screening. The purpose of this study is to identify sub-components of the service quality provided by general health examination centers. This is a qualitative analysis of in-depth interviews of providers and consumers of medical services. The data were primarily analyzed by affinity diagram, and the data were sorted and analyzed according to the criteria suggested by Donabedian's four components. Four types of quality factors and the health screening service quality components of 39 subordinate items were assessed. Components related to the use of IT facilities comprise a significant amount of the physical factors, and there are high demands for IT facilities among customers.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.3
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• pp.97-105
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• 2004

The purpose of this study is to design and implement web-based quality cost management system to measure the performance of quality improvement activities in the business firms. The designed web-based quality cost management system which is also known as WQCMS (Web-based Q-Cost Management System) utilized newly classified objective performance indicator items to measure quality related activities. Well-classified performance measurement Indicator item lists which are played key role in the system was researched and standardized according to size and business categories of enterprise. Its code standards are based from fundamental PAF Model. Developed WQCMS have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. The proposed system was developed using Microsofi's .Net technology, ASP.NET and MS-SQL Server 2000. By web-enabling Q-cost management system, the effectiveness of the system management and utilization was realized by easiness of information Integration and economical efficiency.