• 제목/요약/키워드: Quality Systems

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병원정보시스템의 성공요인과 평가모형에 관한 연구 (The Study on the Success Factors and Evaluation Model of Hospital Information Systems)

  • 유일;김미
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 2000년도 추계공동학술대회논문집
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    • pp.265-283
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    • 2000
  • Factors influencing the success or failure of information systems(IS) have been discussed in many literature. However, little theoretical development or empirical research has examined effectiveness of hospital information systems(HIS) This study set the research model of influencing factors and consequences of HIS through theoretical studies based on Management Information Systems, and then empirically tested several hypotheses related to this model. Based on a sample of 274 respondents who participated in dealing with the HIS, this research used a multiple regression analysis to test the research model. The results of this study are as follows: system quality, information quality and support of top management are statistically significant influence on user satisfaction. Service quality is a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, was not supported by the questionnaire results. Based on these results, system quality, information quality and support of top management are very important variables for IS success. And the study's findings indicate DeLone and McLean's model is correct in proposing that the indirect relationship between influencing factors and organizational effectiveness, mediated by user satisfaction, is an important one.

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모바일 증권거래 시스템에 대한 사용자의 지속적 이용의도와 서비스 품질 측정요소 (Measuring Service Quality of Mobile Trading Systems and its Impact on the Intention to Continuous Use)

  • 최재원;장정희;김범수
    • 한국IT서비스학회지
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    • 제12권2호
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    • pp.301-319
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    • 2013
  • Wireless and mobile communication technologies enable individuals who trade stocks and bonds to use mobile-based trading services. Due to rapidly developing mobile technologies and adoption of the advanced/smart mobile devices such as smart phones and tablets, the use of mobile trading systems (MTS) have increased at an unexpected rate. Although many prior studies measured service quality on various service-related fields, there are few studies that is related to mobile trading systems compared to more traditional PC-based home trading systems. This research searches determinants of service quality for mobile trading systems and examines the effects of these factors on the intention to mobile trading systems' continuous use. Through an extensive literature review, this research finds three dimensions for mobile trading systems : interaction quality, service environment quality, and service outcome quality. The result of analysis shows that personalization, connectivity, ease of use, informativeness, and monetary value enhance the intention to continuous use. Considering environmental conditions such as the high rate of MTS adoption among individual users and stiffer competition among securities firms, these findings may help practically securities firms' shaping MTS system development strategies for individual users' continuous use and for increasing new users adoption.

Development of Power Quality Management System with Power Quality Diagnosis Functions

  • Chung Il-Yop;Won Dong-Jun;Ahn Seon-Ju;Kim Joong-Moon;Moon Seung-Il;Seo Jang-Cheol;Choe Jong-Woong;Jang Gil-Soo
    • Journal of Electrical Engineering and Technology
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    • 제1권1호
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    • pp.28-34
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    • 2006
  • Recently, in accordance with the development of IT technology, it is prevalent for power quality monitors to be connected to each other via networks and share their data because such networks provide system-wide insights to customers concerning power quality. Those systems can alarm and display power quality events for the convenience of customers. However, if a power quality event occurs, it is difficult for customers to determine its cause and solution because the systems do not provide appropriate power quality diagnosis functions. The power quality management system presented in this paper has been developed to provide customers with various power quality diagnosis functions so that they can cope well with power quality problems with the right measure in the right place. This paper presents the structure and functions of the developed power quality management system and shows some results of the power diagnosis functions.

e-Learning 시스템의 성공요인에 대한 탐색적 연구 (Exploring the Success Factors of the e-Learning Systems)

  • 이문봉;김종원
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권4호
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    • pp.171-188
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    • 2006
  • Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.

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인터넷 쇼핑의 사용자 수용 결정요인: 신뢰와 정보시스템 품질에 관한 실증 연구 (Determinants of User Acceptance of Internet Shopping: An Empirical Study of Trust and Information Systems Quality)

  • 허명숙;천면중
    • 한국정보시스템학회지:정보시스템연구
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    • 제14권2호
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    • pp.101-132
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    • 2005
  • There is a need for research to identify the integrated, rather than fragmented, factors that determine users' acceptance of Internet shopping. Using the newly revised technology acceptance model (TAM) as a theoretical framework, this study investigates the effect of a set of information systems quality (information quality and system quality) and trust on intention to use Internet showing through perceived ease of use and perceived usefulness. Using structural equation modeling, the results strongly support the utilization of TAM in predicting users' intention to use Internet shopping, and demonstrates the effects of critical external variables on behavior intention through perceived ease of use and perceived usefulness. Systems quality such as response time, accessibility, and usability has significant effects on perceived ease of use of Internet shopping. Futhermore, trust has also a significant effect on perceived usefulness, perceived ease of use, intention to use Internet shopping, and actual usage of Internet shopping. Based on these results, this study suggests managerial implications of new Internet shopping strategies, focusing on the integration of information systems quality and trust in order to achieve sustainable competitive advantage in Internet shopping.

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볼트액션 작동방식 단발형 소총의 비정상 작동에 관한 개선 연구 (A Study on Improvement of the Abnormal Operation of a One-shot Rifle with Bolt-action Operating System)

  • 신재원;정찬만;최시영;이호준;신태성;서현수
    • 품질경영학회지
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    • 제47권3호
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    • pp.417-424
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    • 2019
  • Purpose: In this study, the goal is to analyze this case to prevent the same accidents when using one-shot rifle. Methods: Detailed analysis of damaged parts must first be made in order to determine the cause of the abnormal explosion. The cause of abnormal operation can be determined by analyzing the information of damaged components and the firing mechanism of the weapon step by step. Also we can refer to a statement of shooter, witness and accident scene situation. Based on this theory, cause of abnormal firing can be narrow down. Results: Fracture of pin for fixing firing and latch is cause of abnormal operation of firing. Conclusion: It is deemed that periodic inspection and fundamental improvement of the structure are required to prevent the same accident as this.

델파이 기법을 활용한 품질경영시스템 조직 진단 항목개발에 관한 연구 (Developing evaluation criteria for quality management systems adoption by using delphi technique)

  • 최재웅;전병호;최재영
    • 디지털산업정보학회논문지
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    • 제12권2호
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    • pp.87-102
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    • 2016
  • The customer requirements are constantly changing in the hyper-competition and competition is becoming increasingly intensified. In order to ensure the competitive advantage in the industry should focus on the management activities to enhance customer satisfaction. High quality means pleasing customers, not just protecting them from annoyances. It is due to continuous and requires the establishment of a quality management system that meets the characteristics and systematization need to manage a stable quality and productivity, which should be done in a company-wide quality management activities. The purpose of this study is to identify a suitable organizational diagnostic model for considering to adopt ISO 9001 quality management systems. We used the three-round delphi techniques on a panel of 30 experts. A total of 26 assessment indicators were developed through this panel. First, it is important to evaluate the strategy about quality. Second, it is important to evaluate the systems about periodically communicating quality agenda. Third, it is important to evaluate the responsibility of overall business process. In conclusion, this study empirically shows how firms can develop an organizational diagnostic model to increase their quality management systems.

`삶의 질` 연구에 대한 통합적 접근과 사회적 시스템의 관점에서 본 소비환경의 '사회적 품질' (An Integrative Approach to the Study of 'Quality of Life' and Social Dimensions of Consumption Environmental Quality from the Social Systems Perspective)

  • 안승호
    • 품질경영학회지
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    • 제33권2호
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    • pp.51-63
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    • 2005
  • The clear and mechanical definition of quality is the key success factor for its wide adoption across various industries and non-profit organizations and its popularity as a managerial goal. However, 'Quality of Life'(QOL) which is a common research subject for the various social science fields seems to require a quite different conceptualization of quality. The paper is a conceptual paper which identifies the compatibility and differences between a traditional quality concept and quality in QOL studies. Also, demonstrating from the social systems perspective how quality is conceptualized in measuring the social dimensions of consumption environmental quality, the paper argues the necessity of a broadened concept regarding quality.

국방데이터 품질관리를 위한 대상 체계 선정 기준 (Selection Criteria of Target Systems for Quality Management of National Defense Data)

  • 손지성;황윤영
    • 인터넷정보학회논문지
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    • 제24권6호
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    • pp.155-160
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    • 2023
  • 국방부 또는 공공기관에서 관리하는 모든 데이터베이스 및 시스템의 데이터는 일정 품질 이상 보장하는 것이 원칙이나 대부분 다수의 정보시스템을 구축·운영하기 때문에 현실적으로 모든 시스템에 대한 데이터 품질관리는 한계가 있다. 국방데이터는 업무의 특성상 공개되지 않는 데이터가 대부분이고 군에서 업무의 필요 및 중요도에 따라 전략적으로 개발되거나 통합되어 관리하는 시스템이 많다. 또한, 무기체계에서 발생하는 센서데이터, 비정형데이터, 인공지능 학습데이터 등 데이터 품질관리가 필요한 다양한 유형의 많은 데이터가 축척되고 생성되고 있다. 그러나, 국방데이터를 위한 데이터 품질관리 가이드 및 품질관리 대상 선정에 대한 가이드가 부재한 상황이고, 공공데이터 품질관리 매뉴얼의 기준에 따라 국방데이터의 품질관리 대상 데이터베이스 및 시스템을 선정하기에는 선정 기준이 모호하며 실무 담당자에 의존적이다. 따라서, 본 논문에서는 국방데이터의 품질관리를 위한 대상 체계 선정 기준에 대하여 제안하며, 제안한 선정기준들과 기존 매뉴얼의 선정기준과의 관계성에 대하여 기술한다.

F/S시스템과 DR시스템의 화질과 피폭선량 비교에 관한 검토 (Study on image quality and dosage comparison of F/S system and DR system)

  • 김선칠;정재은
    • 대한방사선기술학회지:방사선기술과학
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    • 제26권3호
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    • pp.7-11
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    • 2003
  • 방사선과에 도입된 새로운 디지털 의료 영상 시스템은 많은 변화를 요구하고 있다. 기존의 F/S 시스템에서 부족하거나, 예측하지 못하는 일부분을 대체로 만족하는 수준에 이르렀다. 하지만, 영상의 질과 환자의 피폭선량에서는 아직도 구체적인 자료가 제시되지 않고 있는 것이 현실이다. 이에 본 연구는 기존의 F/S 시스템의 의료 영상과 디지털 의료 영상을 비교하는데 있어서 환자의 피폭선량의 관점에서 실험을 하였으며, 실험결과 값을 이용하여 보다 우수한 환자 서비스 개선을 위한 DR 시스템의 영상의 질과 피폭선량의 측면에서 자료를 제시하고자 연구하였다.

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