• Title/Summary/Keyword: Quality System Management

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A Study on the Effect of Quality Certification Incentives on Enterprise Management Performance - focusing on Office Furniture for the Public Procurement Service of Korea (품질인증(品質認證) 인센티브제도의 운영이 기업경영성과(企業經營成果)에 미치는 영향(影響) : 조달청 사무용 가구 중심으로)

  • Kim, Kwang Soo;Kwak, Soon Jin;Chung, Soon Suk
    • Journal of the Korea Safety Management & Science
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    • v.16 no.1
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    • pp.159-168
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    • 2014
  • This paper study is to identify the effect of quality certification incentives regulations to a firm. The pur purpose of this study is to propose the right way of improvement and policy by conduct research for quality certification incentives regulations, which applied by public procurement service for office furniture. For more accuracy, this study analyze the result of questionnaire, visiting, telephone survey conducted by office furniture manufacturer those are registered in MAS (Multiple Award Schedule System).

A Study on the Critical Success Factors of Strategic Quality Management System (전략적 품질경영시스템의 주요성공요인에 관한 연구)

  • Kim, Jeong Heui;Park, Chae Heung
    • Journal of Korean Society for Quality Management
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    • v.23 no.3
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    • pp.1-19
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    • 1995
  • This study sets a purpose to realize what top managements in companies think as critical success factors of QM, using CSF(Critical Success Factors) method. The methodology of this study consists of literature research and empirical analysis using data collected from interviewing and questionnaire. Medium and small sized manufacturing companies are the subject of this study. Following CSFs of QM are found. (1)Management philosophy of attaching great importance to customer and customer satisfaction. (2)Creation of atmosphere that attach great importance to technology. (3)Philosophy of honesty and faithfulness. (4)Positive thinking and creation of atmosphere that help with each other. (5)Rearmament of entrepreneur spirit. (6)Need on recognition of partnership between labor and management. (7)Participation and will of top management. (8)Principle of Participation of entire members. (9)Harmony of innovation and continuous improvement. (10)Establishment of overall quality-related system. A Recognition of need on ISO-9000 series.

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An Example of ISO 9001 Quality Management System based on BPMS (ISO 9001 품질정보시스템 구축 사례 연구)

  • Shin, Sung-Ho;Kim, Sang-Kuk;Lee, Young-Sei;Chung, Taik-Yeong
    • Annual Conference of KIPS
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    • 2005.11a
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    • pp.659-662
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    • 2005
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based. BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

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Data Technology: New Interdisciplinary Science & Technology (데이터 기술: 지식창조를 위한 새로운 융합과학기술)

  • Park, Sung-Hyun
    • Journal of Korean Society for Quality Management
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    • v.38 no.3
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    • pp.294-312
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    • 2010
  • Data Technology (DT) is a new technology which deals with data collection, data analysis, information generation from data, knowledge generation from modelling and future prediction. DT is a newly emerged interdisciplinary science & technology in this 21st century knowledge society. Even though the main body of DT is applied statistics, it also contains management information system (MIS), quality management, process system analysis and so on. Therefore, it is an interdisciplinary science and technology of statistics, management science, industrial engineering, computer science and social science. In this paper, first of all, the definition of DT is given, and then the effects and the basic properties of DT, the differences between IT and DT, the 6 step process for DT application, and a DT example are provided. Finally, the relationship among DT, e-Statistics and Data Mining is explained, and the direction of DT development is proposed.

A Study on Quality Verification Techniques of Bus Information System (버스정보시스템의 품질평가 기법 연구)

  • Kum, Ki-Jung;Kim, Won-Tae;Wang, Yi-Wan;Son, Seung-Neo
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.6 no.1 s.12
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    • pp.1-12
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    • 2007
  • The objective of Bus Information System developed as a part of the ITS, provides the operation information of buses to passengers and managers. The system uses roadside antennas (reading electronic tags on board buses) to enable wireless communication each other and radio data communication to deliver information about buses and their locations. This information is used to estimate the arrival time of the bus which will be shown on the bus stop message board or via internet. Bus Information System or Bus Management System (BMS) is going ahead and set up in many local governments, and recently quality improvement of the BIS is considered as a very important element in expanding of business or management. Therefore this research wished to contribute rationalization of the system by maintaining optimum quality. An gang was chosen to apply overall quality control process and will be evaluated in terns of its propriety and performance. This study has led the improvement of service and promote the use of public transits, which is the best way to solve the city traffic problem by effective management of public transits.

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The Effect of Mobile EMR's Technological Characters on System Qualities and User Satisfaction (모바일 전자의무기록(EMR)의 기술적 특성이 시스템 품질과 사용자 만족에 미치는 영향)

  • Lee, In Tae
    • Korea Journal of Hospital Management
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    • v.19 no.3
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    • pp.43-52
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    • 2014
  • We empirically show that the effect of mobile EMR's technological characters on system qualities and user satisfaction. For the study, the relationship among technological characters of mobile, EMR's system quality, EMR's information quality, and user satisfaction were modelled and validated with hypotheses. An empirical test was performed for a path model using structural equation modeling on samples of 148 nurses in hospitals from various size and region. This study find that, for the overall sample, there are positive relationships among the technological characters of mobile, EMR's system quality, EMR's information quality, and user satisfaction. And the results support that mobile is an effective method for EMR. Findings of this study have several theoretical and practical implications as follows : First, this study empirically tested the relationship among technological characters of mobile, EMR's system quality, EMR's information quality. Second, the study shows that the technological characters of mobile should be considered for advance of EMR system's quality in mobile environment. And lastly, this study can practically suggest mobile healthcare information system for process effectiveness.

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A Study on Improving the Production and Shipment Using MES System (MES 시스템을 이용한 생산 및 출하 신뢰성 향상에 관한 연구)

  • Cho, Joong-Hyun;Bae, Byeong-Gon;Kang, Kyung-Sik
    • Proceedings of the Safety Management and Science Conference
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    • 2007.04a
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    • pp.73-80
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    • 2007
  • Recently, the strategy of the age of limitless competition for existence of manufacturing company appears for the enhancement of productivity through the automatic system, the reduction for the cost for standardization and the decision making process for the information system. Especially the critical success factors in manufacturing company can be summarized for the establishment of production visibility through the production management, material & work-in-process management, the establish of the flexible manufacturing system for the changed order priority and the establish of the quality system for improvement of product and process quality. The existing production management systems supply only simple information about production results on real time, can delay quick decision making. And it can prevent acquiring the information about various customer needs and the communication problems with other systems. In this paper, it will show MES system, a solution for the problems of existing production management systems. And through a case study of D company, it will reveal improvement effect on shipment error using MES system and economic analysis for MES itself.

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An Empirical Study on the Quality Management for Port Services - Primarily on Container Terminals in Busan - (항만서비스품질경영에 관한 실증연구 - 부산항 컨테이너터미널을 중심으로 -)

  • Choi, Young-Ro;Shin, Han-Won;Ko, Su-Bok
    • Journal of Navigation and Port Research
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    • v.26 no.2
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    • pp.153-159
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    • 2002
  • An empirical study was carried out to examine how Container Terminals in Busan view quality management activities by the provision of statistical evidence showing the efforts to enhance the standard of quality management, common factors of quality management activities and causal relationship among these factors. The data investigating the quality management for Busan Container Terminals were collected from 170 persons in charge of quality management for port services in Busan Container terminals by the use of questionnaire method and personal interviews. The Cronbach's a coefficient and factor analysis were used to analyze the reliability and the validity of measured variables. Furthermore, SEM (Structural Equation Modeling) method using AMOS(Analysis of MOment Structure) 4.0 was usea to analyze the cause-effect relationship among the source, activities and accomplishments of quality management representing the core concept of quality management system.

Estimation of Reliability for a Two-Component Shared Parallel Systems Using System Life Data (체계수명자료를 이용한 이중부품부하분배체계의 신뢰도 추정)

  • 홍연웅;권용만
    • Journal of Korean Society for Quality Management
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    • v.25 no.4
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    • pp.206-212
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    • 1997
  • This paper considers the problem of estimating parameters and reliability of shared parallel system with two identical components using type II censored system life data. Likelihood functions are derived and maximum likelihood estimates of parameters and reliability are discussed numerically.

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The Effect of Quality Factors of Accounting Information System on Management Performance - Focused on Mediating Role of User Satisfaction and Education Training Performance - (회계정보시스템의 품질요인이 경영성과에 미치는 영향 - 사용자 만족도 및 교육성과의 매개효과를 중심으로 -)

  • Lee, Ha-Jin;Lim, Jae-Hak
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.2
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    • pp.41-52
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    • 2018
  • In this study, empirical studies are conducted not only to investigate the effect of the quality of accounting information system on management performance but also to study whether user satisfaction and education training achievement play a mediating role in the relationship between the quality factors of accounting information system and management performance. To this end, a research model is established to verify the mediating effects of user satisfaction and education training achievement as well as the effect of the quality of accounting information system on management performance. We conduct a questionnaire survey on users of accounting information system of companies. The results of the empirical analysis based on the survey data are summarized as follows. First, the quality of information system has a positive effect on educational performance and user satisfaction, but not on business performance. Second, user satisfaction and education training performance play a mediating role in the relationship between the quality of information system and management performance. The results of our research show that it is necessary to educate and to train the employees in order to make the accounting information systeme to contribute management performance and to control continuously the quality of the information system in order to improve user satisfaction.