• Journal of the Korea Safety Management & Science
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• v.1 no.1
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• pp.123-134
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• 1999

There are several models for process quality assurance by quality system (ISO 9000), process capability analysis, acceptance control chart and so on. When a high level process capability has been achieved, it takes a long time to monitor the process shift, so it is sometimes necessary to develop a quicker monitoring system. To achieve a quicker quality assurance model for high-reliability process, this paper presents a model for process quality assurance when the fraction nonconforming is very small. We design an acceptance control chart based on variable quality characteristic and time-censored accelerated testing. The distribution of the characteristics is assumed to be normal or lognormal with a location parameter of the distribution that is a linear function of a stress. The design parameters are sample size, control limits and sample proportions allocated to low stress. These paramaters are obtained under minimization of the relative variance of the MLE of location parameter subject to APL and RPL constraints.

• The KIPS Transactions:PartC
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• v.18C no.2
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• pp.103-110
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• 2011

Although a mobile Internet telephony service becomes popular with the rapid propagation of smart phones, its service quality management system has not been prepared enough yet. For successful settlement and deployment of the mobile Internet telephony service in future, a strict service quality management is required. The service quality management using a specific measurement equipment has limitations that real-time monitoring is impossible. In this paper, therefore, we propose a proactive service quality management system for the mobile Internet telephony service and develop a software for its implementation. The developed software is verified by comparing the measurement results from the developed software to those from the softwares commonly used, and it is proved that the developed software is quite reliable.

• International Journal of Quality Innovation
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• v.7 no.2
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• pp.69-82
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• 2006

Organisations worldwide strive to develop their management systems for business functions, ranging from quality and environment to safety, information security and social responsibility. During the latest decade a considerable amount of these efforts has been concentrated on introducing and applying standards such as the ISO 9001 and ISO 14001. The need for Integrated Management Systems (IMS) often arises as a result of decisions to implement Environmental Management System (EMS) and/or an occupational health and safety management system in addition to a Quality Management System (QMS). At the end of 2003, approximately 3200 organisations in Sweden had an ISO 9001 certificate, and approximately 3400 organisations had a certificate based on an EMS. Dealing with separate management systems and ensuring that they align with the organisation's strategies and goals, has proved difficult. Owing to the large number of organisations certified according to multiple types of systems, an increasing number of organisations are establishing IMS. There are examples of companies, which chose to integrate EMS and QMS into a co-ordinated implementation approach, and although sparse, the research within this area indicates potential benefits of using an integrated approach. This paper presents both a theoretical and an empirical investigation with the aim to elucidate problems related to the integration of management systems. Furthermore, the paper will present recommendations for succeeding in such integrations and, hence, contributing to an increased understanding on how IMSs should be designed and implemented.

• Journal of Korean Society for Quality Management
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• v.31 no.1
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• pp.1-10
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• 2003

In 1999, Six Sigma was introduced into Korea and after that it had general influence on company-wide management system. Quality Circles apply the various quality problem solving techniques such as QC 7 Tool, New QC 7 Tool, and statistical methods to rationalization, improvement in the shop floor. This paper empirically investigates the effects of Six Sigma on Quality Circles by analyzing the difference of problem solving technique's use. The number of teams employed in this study is 342, which participate in National Quality Circles Contest from 1997 to 2002 in Korea.

• Korean Management Science Review
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• v.9 no.1
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• pp.41-52
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• 1992

The QOS(Quality of Service) recognized by the customer will become the most important thing under the competitive telecommunications market. Korea Telecom is going to develop many system to manage the telecommunication network, to improve the level of QOS, and to increase the revenue. Operation and Maintenance Adiministration System is one of the systems developed to meet those purposes efficiently. This system gathers qualities data from telephone offices or operation centers and analyze the results of QOS improvement activities and evaluate overall QOS. And also system makes it possible to improve the cost/effectiveness of operation and maintenance of telecommunication network. Operation and Maintenance Administration System has four functional modules, i.e., the user interface module, the database management module, the QOS management module, and the database conversion module. The purpose of this study is to develop the QOS management program, one of the four functional modules of the system,using FOCUS 4GL/DBMS. Since Operation and Maintenance Administration System is developed using FOCUS 4GL, every user can handle and maintain the system very easily and reduce system backlogs.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.142-148
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• 2006

Data mining is a useful tool for analyzing data from different perspectives and for summarizing them into useful information. Recently, the data mining methods are applied to solving quality problems of the manufacturing processes. This paper discusses the problems of construction of a quality mining system, which is based on the various data mining methods. The quality mining system includes recipe optimization, significant difference test, finding critical processes, forecasting the yield. The contents and system of this paper are focused on the TFT-LCD manufacturing process. We also provide some illustrative field examples of the quality mining system.

• Journal of Korean Society for Quality Management
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• v.31 no.2
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• pp.98-116
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• 2003

The objective in this paper is to develope the e-Supply Chain Management System and applied for the Manufacturing. A Manufacturing that is consider to be world class recognize that its ability to complete in the marketplace depends on developing e-SCM System that is properly align with its mission of serving the customer. This paper investigated the relationship between e-SCM and performance in manufacturing. A stratified random sample was collected from the Federation of Korea Industries. Conclusively, e-SCM is important factor between source factors (environmental dynamic, Leadership) and manufacturing performance. e-SCM is significantly related to Quality, Flexibility, Delivery, and Cost.

• Journal of Information Technology Services
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• v.12 no.3
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• pp.207-229
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• 2013

The aim of this study is to analyze how both the quality of KMS (Knowledge Management System) and its organizational factors have effect on the utilization and user satisfaction in the defense sector. This study has verified the effects and identified the main factors affecting KMS performance measures. The nature of KMS quality and its organizational characteristics were deduced from previous research results, and a questionnaire survey was conducted on 250 KMS users in the defense sector on the performance of KMS based on the time spent on KMS and the overall satisfaction through which the hypothesis was verified. This study has made several contributions in the fact that it had provided the opportunity to analyze which factors have impact on knowledge management performance in the defense sector and the utilization and users' satisfaction of KMS reflecting the viewpoint of the organizational characteristics of the military, while studying the factors which can affect the performance for knowledge management.

• Journal of Korean Society for Quality Management
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• v.49 no.4
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• pp.467-482
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• 2021

Purpose: The main theme of this study is to determine the optimal control limit of conditional variance investigation by mathematical approach. According to the determination approach of control limit presented in this study, it is possible with only one parameter to calculate the control limit necessary for budgeting control system or standard costing system, in which the limit could not be set in advance, that's why it has the advantage of high practical application. Methods: This study followed the analytical methodology in terms of the decision model of information economics, Bayesian probability theory and Taguchi's quality loss function concept. Results: The function suggested by this study is as follows; ${\delta}{\leq}\frac{3}{2}(k+1)+\frac{2}{\frac{3}{2}(k+1)+\sqrt{\{\frac{3}{2}(k+1)\}^2}+4$ Conclusion: The results of this study will be able to contribute not only in practice of variance investigation requiring in the standard costing and budgeting system, but also in all fields dealing with variance investigation differences, for example, intangible services quality control that are difficult to specify tolerances (control limit) unlike tangible product, and internal information system audits where materiality standards cannot be specified unlike external accounting audits.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.20 no.43
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• pp.211-218
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• 1997

Since Industrial Revolution, the sudden industrialization and population explosion have brought about a serious environmental pollution on the air of the earth, the quality of water and the soil, and the greenhouse effect by the destruction of the ozone layer and the greenhouse gas, the organism diversity decline, the desertification by the ruining of woods and the overall global environmental pollution such as the contamination of the ocean and rivers have been come to the front. So the new recognition on the environment is being spreaded in construction business and the efforts for certification acquisition of ISO 14000 being followed by ISO 9000 are progressing, Accordingly, with an example of H Company where integration system is built so that it can minimize the efforts and cost at the construction of the management system, operation and management after the fact, this paper shall suggest the practical scheme of 3 steps through a study to integrate both existing quality management system and new environmental management system. As the integration system of the quality and environment which is constructed by this method is executed, the number of the established and managed document is cut by about a third and so the disorder to encounter between these documents is prevented and unnecessary efforts is reduced in constructing a system, consequently the efficiency of the system is accomplished. Also as the dualization of quality management system and environmental management system additionally needs more men and money after certification acquisition, the non-construction of the integration system may give rise to a cause to aggravate the burden of the company and hereafter when a new system is imported, it may be very difficult to integrate the system. This system integration enables a efficient and effective system to be constructed , operated , and managed after the fact.