• Title/Summary/Keyword: Quality System Management

Search Result 5,849, Processing Time 0.033 seconds

Design of Hospital Management System Using the Statistic Methodologyo (통계적(統計的) 방법(方法)에 의한 병원관리(病院管理) System 설계(設計))

  • Lee, Sang-Wan;Lee, Geun-Bu
    • Journal of Korean Society for Quality Management
    • /
    • v.13 no.2
    • /
    • pp.21-28
    • /
    • 1985
  • The purpose of this study is to analyze the direct relationship between doctors and number of patients to be treated by applying many kinds of IE techniques. Generally, doctors in this research work both at Out Patient Data & In Patient Data. Under the hospital management system that they are applying in, doctor's daily working schedules are instable because the number of OPD patients daily. Therefore, the amount of time they spend for inward patients are variable too. So the numbers of patients have great influence to the whole hospital system management.

  • PDF

Research Trend and Future of ISO 9000 Quality Management System : Literature Review (ISO 9000 품질경영시스템 관련 연구동향 및 향후주제 : 문헌연구)

  • Park, Dong-Joon;Kim, Ho-Gyun;Yun, Won-Young
    • Journal of Korean Society for Quality Management
    • /
    • v.35 no.3
    • /
    • pp.1-20
    • /
    • 2007
  • International standards are established by the agreement of many nations' delegates that represent the opinions from all stakeholders such as suppliers, manufacturers, customers, beneficial groups, and governments. The international standards provide all stakeholders with a scientific basis that determines regulations regarding quality, health, environment and other necessary issues. Among many international standards, the well known ISO 9000 quality management system(QMS) has been installed in about 877,770 organizations in 161 countries up until now. This ISO 9000 QMS specifies requirements for detailed contents from supply of resources to delivery to customers for registering QMS certificate. This paper considers business values of ISO 9000 QMS by reviewing literature. We summarize issues related to installment and operation : motives, advantages, disadvantages, problems, obstacles, and lessons. We also summarize the integrated management system(IMS) issues and compare ISO 9000 with Total Quality Management(TQM). We present a comprehensive figure and tables based on the category of the main results of literature.

Improvement of Cloud Service Quality and Performance Management System (클라우드 서비스 품질·성능 관리체계의 개선방안)

  • Kim, Nam Ju;Ham, Jae Chun;Seo, Kwang-Kyu
    • Journal of the Semiconductor & Display Technology
    • /
    • v.20 no.4
    • /
    • pp.83-88
    • /
    • 2021
  • Cloud services have become the core infrastructure of the digital economy as a basis for collecting, storing, and processing large amounts of data to trigger artificial intelligence-based services and industrial innovation. Recently, cloud services have been spotlighted as a means of responding to corporate crises and changes in the work environment in a national disaster caused by COVID-19. While the cloud is attracting attention, the speed of adoption and diffusion of cloud services is not being actively carried out due to the lack of trust among users and uncertainty about security, performance, and cost. This study compares and analyzes the "Cloud Service Quality and Performance Management System" and the "Cloud Service Certification System" and suggests complementary points and improvement measures for the cloud service quality and performance management system.

A Study on Requirement Management of Naval Surface Ships by Using QFD (QFD를 활용한 함정 요구조건 관리 방안 연구)

  • Jeong, Yeon Hwan
    • Journal of the Korean Society of Systems Engineering
    • /
    • v.15 no.2
    • /
    • pp.57-65
    • /
    • 2019
  • The weapon system applies the rule that the system engineering procedure must be applied at the acquisition stage. Naval ships, which are one of the important naval weapon systems, take a long period of time to acquire, and the leadership must be commissioned. Therefore, in order to acquire a naval ship, high risk management is necessary, and it is necessary to promote business success through effective application of system engineering which is a scientific management method. However, in the case of naval ships, there are no specific procedures and methods for applying the system engineering. Therefore, research on application method of system engineering which can be easily used by person in charge is necessary. This should have a simple approach to ensure effective business performance by systematically refining and simplifying existing works. QFD (Quality Function Deployment) is a way to improve product satisfaction, impress customers, reduce defective products, reduce design errors, and reduce costs. This systematically develops these mutual relationships by converting the needs of customers into quality characteristics of products and defining them as the design quality of products considering the functions, quality, and process elements of parts. The purpose of this research is to present concrete methodology at the practical level using QFD in a way to ensure traceability of requirements which is an important element of system engineering.

The Optimal Operating Planning of Convention Systems for Service Quality (컨벤션시스템의 서비스 품질제고를 위한 최적운영계획 수립)

  • Kim, Chang-Dae;Moon, Jae-Young
    • Journal of Korean Society for Quality Management
    • /
    • v.36 no.1
    • /
    • pp.40-48
    • /
    • 2008
  • The purpose of this study is to rationally manage service facilities of convention center. This study is to develop the algorithm to consider optimal assignment and optimal operation system planning for convention center. The scheduling algorithm of this study develops through constructing the mathematical model and analyzing the mathematical structure of variables and constraints in model. The scheduling algorithm develops to consist eight stage of optimal operation planning and five stage of optimal assignment planning. Especially, this study indicates that optimum answer through mathematical model and results of algorithm is nondiscrimination.

Business Model Development for Automatic Quality Inspection System of Temporary Structure Elements

  • Go-eun CHOI;Seo-joon LEE;Kyu-hyup LEE;Jun-sung SEOL;Soonwook KWON
    • International conference on construction engineering and project management
    • /
    • 2024.07a
    • /
    • pp.1168-1176
    • /
    • 2024
  • For reusable Temporary Structure Elements such as scaffolding and temporary supports, quality control tasks are currently carried out through visual inspections by quality management workers and subjective judgments. Regarding quality tests based on the KOSHA(Korea Occupational Safety & Health Agency) system, only three pieces are sampled regardless of the quantity received at the site. On the other hand, although there is ongoing technological research on an automatic quality inspection of temporary structure elements, relevant stakeholders' introduction of such systems is hindered by issues such as cost. Therefore, this study aims to review a business model for introducing a quantitative and automated quality inspection system for reusable temporary structure elements. The study intends to propose application methods for each component according to a template and establish the business model by conducting interviews and collecting basic data for each template component. The results of this research are expected to serve as a foundation for implementation and expanding the adoption of quality management for temporary structure elements using smart technologies in the future.

The Evaluation Method on the Performance of Dependability Management Systems (신뢰성경영시스템 수준평가 방법)

  • Kim, Jong-Gurl;Jung, Back-Woon;Lee, Mun-Kyo;Kim, Chang-Soo;Kim, Hyung-Man
    • Journal of the Korea Safety Management & Science
    • /
    • v.12 no.2
    • /
    • pp.25-33
    • /
    • 2010
  • Nowadays worldwide leading companies try to establish more efficient and comprehensive management system for getting high quality, reliability and safety. In this paper, we investigate standards for quality management, dependability management and risk management. We also suggest an integrated and comprehensive system of quality(ISO/TS16949), dependability (IEC60300)and risk(JIS Q2001). The evaluation method on the performance of dependability management systems are developed and applied for the semiconductor equipment company.

A Study on the Relationship of Process Quality, Outcome Quality, and Management Performance - Combination of Service Quality and BSC Concept for Insurance Industry - (과정품질, 결과품질, 경영성과 연계 연구 - 보험산업의 서비스품질과 BSC 연계모형을 중심으로 -)

  • Kim, Hyung-Wook
    • Journal of Korean Society for Quality Management
    • /
    • v.37 no.4
    • /
    • pp.43-51
    • /
    • 2009
  • This study was designed to analyze the relationship of process quality, result quality and management performance in Korean insurance industry. For this study the linkage scheme of service quality concept is used on PZB model and BSC(Balances Score Card) system. In the linkage model, the 5 service qualitry factors used in PZB model are used as the result quality variables, and internal process factor, learning/growth factor in BSC are used the process quality variables affecting the result quality variables. And also customer satisfation factor and financial performance index are used as the management performance variables. In the ivsurance industry, the process quality variables were verified to meaningfully affect the result quality variables, and the result service quality variables were verified to affect the management performance indices. As the result, the process quality and the service quality must be emhanced for the competitiveness of Korean insurance industry.

A Study on the Effect and Operation of Quality management (품질경영 운영.효과에 관한 연구)

  • 박노국;이덕구
    • Proceedings of the Safety Management and Science Conference
    • /
    • 2000.05a
    • /
    • pp.149-161
    • /
    • 2000
  • This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

  • PDF

Dependability Management System's Application to Subway Corporation (도시철도운영기관의 종합신뢰성 경영시스템 적용방안 연구)

  • Ha Chen-Soo;Hong Soon-Ki;Lee Ho-Yong;Han Seok-Youn
    • Journal of the Korean Society for Railway
    • /
    • v.8 no.3
    • /
    • pp.286-292
    • /
    • 2005
  • In this paper, we introduce IEC 60300(Dependability program management) into urban transit system, and propose effective method to apply IEC 60300 to Subway Corporation. The dependability is the collective term used to describe the availability performance and its influencing factors such as reliability performance, maintainability performance and maintenance support performance. A dependability program covers all phases of a system's life cycle from planning to operation and possibly disposal, and is composed of program elements divided into tasks.