• 제목/요약/키워드: Quality Of A Product

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철근 커플러의 품질, 비용에 관한 QFD-HOQ 비교 및 개선전략 (QFD-HOQ Comparison and Improvement Strategies for Quality and Cost of Rebar Couplers)

  • 조재호;채명진
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2023년도 봄 학술논문 발표대회
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    • pp.319-320
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    • 2023
  • In a reinforced concrete structure, coupler construction is easier to install than jointing or welding reinforcing bars, so it is possible to work by one person. When constructing a reinforcing bar coupler, the coupler construction method must be different for each member that receives a large tensile force or a member that receives a small tensile strength. Various coupler products are used in the global construction market, and the quality, performance, and cost of reinforcing bar joints vary from product to product. This study compares and analyzes the quality and cost of representative rebar couplers according to the requirements using the quality house of QFD-HOQ. The case study presents a quality and cost improvements strategy through QFD-HOQ analysis of rebar couplers.

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성공적인 신제품개발을 위한 제품속성역별 효율적 관리모형의 설계에 관한 연구 (Design a Management Model based on the Product Characterstic Area for Successful New Product Development)

  • 권철신;안기현;이재하
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2010년도 춘계학술대회
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    • pp.435-439
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    • 2010
  • The purpose of this paper is to design a new management model based on the grill-formed product charscteristic area(PCA) which specify the position of products classified by the level of market and technology. This product characteristic area is composed of 9 cells and the cases sorted by market and technology are analyzed by each cell. Conclusion of this study based on many significant results gained by the various multi-variate analysis is summarized as follows; First, it can be noted that success/failure factor and progress stages are different by each cell. Second, a new management model is designed by combining the Motive Resource, Success/Failure(S/F) factors, and Progress Stages of New Product Development. Third, success products featured a balance between marketing oriented and technically oriented activities. A new attemp that combine S/F factors with development stages by each product cell will be of great usefulness for further study.

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다차원 ASP 서비스 품질 평가와 고객만족, 인식된 기업성과에 미치는 영향에 대한 연구 (A Study on the Evaluation of Multi-dimensional ASP Service Quality and Its Effects on User Satisfaction and Perceived Firm Performance)

  • 김성홍;김진한;김길선
    • 한국경영과학회지
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    • 제33권2호
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    • pp.45-73
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    • 2008
  • Quality has long been considered as an important factor in creating competitive advantage, and researches on quality have not been limited to off-line products but actively extended to e-services and information goods. However, given the nature of multi-dimensional aspect of quality, the systematic study on the quality of online service is still in its early stage. Especially, studies on the quality of ASP services have been rare in academic and professional journals despite the growth of ASP industry in its size and the rapid expansion in the range of application. In this paper we clarified the multi-dimensional quality aspects of the ASP service using a Garvin's framework (1984) which encompasses the service aspects of Products, and developed a measurement model for ASP service qualify. Then we empirically tested the effects of ASP service quality on user satisfaction and perceived firm performance using the data from 240 Korean small firms with less than 50 employees that had experienced the ASP service. Our results show that there are positive relationships among ASP service quality and personal performance, user satisfaction and perceived firm performance, and that product and service-related aspects of ASP service exert differential effects on performance measures so that the product-related aspects of the ASP service such as performance, features, reliability and conformance are considered to be more important in evaluating benefits from ASP services. Contrary to the approaches In literature where only the quality of online services is evaluated, our results emphasize the importance of differentiating Product and service-related aspects of ASP service and provide a basis for more comprehensive evaluation of ASP service quality.

신제품개발에 있어서 창조성기법의 활용에 관한 연구 (Application of Creativity Techniques to New Product Development)

  • 박영택;김성대
    • 품질경영학회지
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    • 제26권4호
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    • pp.202-218
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    • 1998
  • It is well-known that leading firms are more innovative than others, with far more sales from new products. This paper suggests that what kinds of creatively techniques can be a, pp.ied to new product development process for the purpose of commercial success. Both divergent and convergent techniques are considered at each stage of new product development process. Some typical creativity techniques such as boundary examination, bug list, manipulative verbs, morphological analysis, SCAMPER, and TRIZ are explained with case examples.

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SPC에서 손실함수를 이용한 제품규격수준향상에 관한 연구 (A Study on the Improvement of Product Specification Level Using Loss Function in Statistical Process Control)

  • 서경범
    • 산업경영시스템학회지
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    • 제16권28호
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    • pp.173-180
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    • 1993
  • This paper is to propose the procedure for improving the level of product specification in statistical process control using loss function. The procedure proposed in this paper is extended to the Taguchi's Quality engineering concept This procedure will be useful in establishing product specification. This paper is aimed to provide customer satisfaction for consumer and quality management for producer.

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정보보호제품 품질 평가 모델에 관한 연구 (Quality Evaluation Model on Information Protection Product)

  • 윤형득;이경호
    • 정보보호학회논문지
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    • 제27권6호
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    • pp.1535-1547
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    • 2017
  • 기업의 정보보호활동 예산 중 정보보호제품 구매가 가장 큰 비중을 차지하고 있다. 그러나 정보보호제품을 객관적으로 비교하기 위해 적용되어야 하는 평가요소와 평가모델이 없어 제품 선택에 어려움을 겪고 있다. 따라서 본 연구에서는 정보보호제품 고유의 품질 특성을 연구하고 그에 따른 평가 요소들을 선정한다. 선정된 평가 요소들을 분석하여 중요도에 따른 가중치를 부여한 품질 결정 모델을 제시한다. 대상은 네트워크 정보보호제품으로 제한하여 분석하였고 모든 정보보호제품으로 확대하여 적용할 수 있다.

피치 알고리즘의 수정 및 소음에의 적용 (Modification of pitch Algorithm and Its Application to Noise)

  • 신성환;이정권
    • 한국소음진동공학회:학술대회논문집
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    • 한국소음진동공학회 2002년도 추계학술대회논문집
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    • pp.511-516
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    • 2002
  • Pitch is a perception related to the subjective frequency that is one of the psychological aspects or attributes of tones. It is also an important factor to determine the sound quality together with loudness and timber. Although the study on pitch has been active in the field of speech communication, but its application to the product sound quality is not yet enough. In this study, the empirical data by Zwicker is made use in the modification of the currently available pitch extraction model based on the place theory. By applying this modified model to various sound samples composed of tonal or banded components, the applicability of the model is suggested. As a demonstration example, the algorithm is used for the sound quality analysis of a product noise having fundamental frequency and harmonics. The result shows that the pitch should be regarded as an important subjective cue in the sound quality analysis.

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아울렛의 제품 가치가 고객 만족도와 충성도에 미치는 영향 (Effects of Product Value of Outlet Stores on Customer Satisfaction and Loyalty)

  • 최순화;정연승;김문섭
    • 유통과학연구
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    • 제14권4호
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    • pp.93-101
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    • 2016
  • Purpose - As more consumers pursue high quality products at reasonable prices, Korean retail companies are increasing investment in expanding their outlet stores. Despite the growing importance of the outlet business, there has been very little empirical research on consumers' outlet shopping behaviors. This study aimed to investigate the relationships between consumers' perceived product value (performance quality, value for money, and social value) of outlet stores and overall shopping satisfaction and the effect of shopping satisfaction on outlet store loyalty. Research design, data and methodology - The authors developed a structural model in which performance quality, value for money, and social value of products are proposed to affect overall outlet shopping satisfaction, thus increasing customer loyalty. To analyze the research model, data were collected from 88 shoppers at suburban outlets. SPSS 21.0 and AMOS 21.0 were utilized to test the hypotheses. The unidimensionality of each construct was supported from the results of the reliability test with Cronbach's α and confirmatory factor analyses. Correlation analysis was performed and the results warranted the nomological validity of the measures. The fit statistics of the overall model analysis demonstrated an acceptable fit(X2(161)=171.651, p=.000; X2/df=1.546; GFI=.821, NFI=.879, TLI=.942, CFI=.953, RMR=.035, RMSEA=.079). Results - The findings are as follows. First, consumers' perceived value of product performance quality had a significant positive effect on overall outlet shopping satisfaction. Consumers, who evaluate performance quality of the product more positively, tend to express stronger satisfaction and happiness about outlet shopping experience. Second, consumers' perceived social value of outlet products influenced their overall satisfaction significantly. Consumers who believe that products of outlet stores enhance self-concepts are more likely to satisfy with outlet shopping experience. However, consumers' perception of outlet products on value for money was not found to significantly influence overall shopping satisfaction. Finally, overall shopping satisfaction had a significant and positive influence on loyalty. Conclusions - While outlet retailers have traditionally focused on promoting competitively priced merchandise, the results of this study suggest that customers' overall satisfaction with outlet shopping is influenced more by the non-price-related product values. In the context of an outlet shopping environment, performance quality and social value of the products were found to be more critical predictors of customer overall satisfaction. Therefore, it would not be efficient for outlet retailers to highlight economic value of their merchandise. Instead, they need to investigate the performance quality of the products regularly and try to deliver quality guaranteed goods to enhance customer satisfaction. Also, outlet retailers should differentiate their businesses by carrying more unique and prestigious brands and emphasize higher social value and symbolic meanings of their products. As competition among outlet retailers are getting fierce, retail companies need to focus on strengthening customer loyalty with a long-term perspective. With a deeper understanding of the relationship between consumers' perceived product values and shopping satisfaction, outlet retailers will be able to develop customer loyalty strategies effectively and to achieve competitive advantage.

소비자 정보의 내용별 요구도와 관련변수들간의 인과모형 분석 (The Analysis of the Causal Model of the Needs for Consumer Information Contents and Related Variables)

  • 이은희
    • 대한가정학회지
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    • 제35권5호
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    • pp.177-194
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    • 1997
  • This study attempts to explore urban married women's needs for consumer information contents. In addition, the causality of the needs for consummer information contents and related variables is investigated. Major findings are the following: (1) Respondents' need for information on“the product selection”and “the use and management”of the washing maching or hair dryer is high, while the in need for the information on“the existing brands”is very low. (2) Among several relevent characteristics, respondents' product involvement is strongly related to the needs for consumer information contents. (3) The results of the analysis of casual model from washing maching showed that respondents' age, purchasing experience, perception of the price dispersion and quality difference, self confidence in the product evaluation affect on the need for consumer information contents directly. While respondents' income and education level show a indirect effect. (4) The results of the analysis of causal model from hair dryer showed that respondents' perception of the price dispersion, quality difference and product complexity affect on the need for consumer information contents directly. While respondents' age, purchasing experience, self-confidence in the product evaluation show a indirect effects.

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패션상품의 가격수용성에 영향을 미치는 변인연구 -가방, 구두, 자켓을 중심으로- (Research on Factors that Affect the Price Acceptability of Fashion Products -Focus on Bag, Shoes, and Jacket-)

  • 여은아
    • 한국의류학회지
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    • 제38권2호
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    • pp.266-276
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    • 2014
  • Price acceptability has become an important issue in the current fashion market. This study explored diverse factors that affect price acceptability (level of acceptable price and range of acceptable price). Stimuli photos of fashion products (i.e., bag, shoes, and jacket) were developed and used for online experiments with 3,000 female consumers. Important results included factors that affected the price acceptability of fashion products were price-quality relation, price concern, and product attribute perception. The results showed that female consumers depended more on price-quality relations, more positively perceived product attributes, and were less sensitive to price; in addition, they tended to have a higher level of acceptable price as well as a wider range of acceptable price for fashion products. These results were consistent across all experiments with different fashion items (i.e., bag, shoes, and jacket). Based on the results, factors that influence the price acceptability were revealed. Marketing practitioners need to more actively consider implying advertising strategies that emphasize the advancement of product attributes such as quality for highpriced products.