• Journal of Korean Society for Quality Management
• /
• v.25 no.1
• /
• pp.31-43
• /
• 1997

In this study, the pros and cons of TPM and RCM were comparatively evaluated at various aspects : a, pp.ication process, objectives, maintenance items, organizations, analysis of maintenace methods, etc. It is found that TPM can be considered as a management discipline. However, in TPM, there seldom exist concrete rules or guidelines to select a maintenance scheme. RCM, which is a widely used maintenance scheme for aircrafts or power plants, has a good analysis and decision logic for maintenance planning. In the paper, similar decision rules are adopted to TPM deployment to get an effective and effecient maintenance Planning.

• Proceedings of the KSR Conference
• /
• 2011.05a
• /
• pp.860-869
• /
• 2011

It is very important that reduce the maintenance cost and extend life time of the urban transit EMU through effective maintenance method research. The maintenance cost of the urban transit EMU shares 60%~70% of it's life cycle cost. It means that the maintenance cost is bigger than the introduction cost of the urban transit EMU. In this study, I introduces a quality control technique to improve the urban transit vehicle reliability. I suggest the control chart using quality control technique. And the control charts apply to the Static Inverter of EMU.

• Journal of Korean Society for Quality Management
• /
• v.43 no.4
• /
• pp.499-510
• /
• 2015

Purpose: This paper treats the improvement of the quality and reliability of military weapon systems based on the maintenance data. Methods: The proposed method of the data integration and refinement are used to obtain the component reliability information and to find the frequently failed components based on the Pareto analysis. Based on the reliability information and the number of failed component frequencies, the target components of quality improvement are determined and improved by multiple methods such as engineering changes, special meetings, additional training and revising maintenance manuals. Results: Based on the proposed process, we find some components which need to be improved in order to enhance the quality and reliability. Conclusion: A process is developed for improving the quality and reliability of weapon systems. This process will be adopted by various weapon systems to enhance the quality and reliability, as well as reduce military spending.

• Proceedings of the Korean Institute of Building Construction Conference
• /
• 2019.11a
• /
• pp.90-91
• /
• 2019

When the fire door is recently installed in the field, there are frequent cases where the fire door is manufactured with fire door having low quality or different structure compared to the performance that the fire door producer has confirmed in the performance test or the construction specification. Accordingly, on-site quality management and maintenance guideline for fire doors were presented. In this paper, we tried to explain the requirements for the construction of fire doors during the on-site quality management and maintenance guideline for fire doors presented in the study.

• Journal of the Korean Data and Information Science Society
• /
• v.18 no.3
• /
• pp.689-696
• /
• 2007

This paper considers a Bayesian approach to determine an optimal PM policy with random maintenance quality. Thus, we assume that the quality of a PM action is a random variable following a probability distribution. When the failure time is Weibull distribution with uncertain parameters, a Bayesian approach is established to formally express and update the uncertain parameters for determining an optimal PM policy. Finally, the numerical examples are presented for illustrative purpose.

• Journal of Information Technology Services
• /
• v.21 no.3
• /
• pp.43-61
• /
• 2022

With the development of information technology, IT-based services in public administration has become more indispensable. As a result, the importance of IT maintenance projects to improve the efficiency of IT services and secure service levels is growing. Due to the nature of IT maintenance projects on local government, which mainly involve small and medium-sized IT companies in the region, business participating companies often do not have an appropriate methodology for service quality management. To solve this situation, the government has prepared a service level agreements (SLAs) that can be applied to IT maintenance projects. However, most local governments do not use SLAs for IT maintenance projects. As a result, various problems such as failure of the IT maintenance project or deterioration of quality are occurring Thus, this paper suggested major indexes to evaluate which service factors affect the efficient operation of information systems and the improvement of service quality in IT maintenance projects of local governments and analyzed the importance of indexes based on AHP method. Using this research method, this study found the theoretical implications on the outsourcing service of IT maintenance.

• Journal of Korea Society of Industrial Information Systems
• /
• v.22 no.3
• /
• pp.63-76
• /
• 2017

While the Military Logistics System and its Outcome Quality have been Emphasized, User Unit's needs on Interaction Quality Begin to Appears as a New Subject in Logistics Field. Interaction Quality of Supply, Maintenance and Foods Among Logistics Functions Influenced much more to User Unit's Satisfaction. Especially Maintenance on Satisfaction was Prominent. Analyses of the Survey and Interview with Field Employees Supported the Results, and the Characteristics of Maintenance Function also Accord with those. Moreover, the Service Maintenance Employees, who Showed Higher Job Satisfaction Among Three Functions, led to Higher Satisfaction of User Units.

• Journal of Korean Society for Quality Management
• /
• v.33 no.3
• /
• pp.114-125
• /
• 2005

Maintenance equipments, tools, manuals and documents are needed to maintain the weapon systems. At the time, a lot of technical materials are maintained and used individually at a various places and organizations. Thus, maintenance engineers can not get the necessary informations quickly and the efficiency of maintenance was low. In this paper, first we analyze the maintenance processes in weapon systems and define the total measure to evaluate the maintenance efficiency of weapon systems. Second, we propose a implementation procedure to integrated maintenance system.

• Journal of Korean Society for Quality Management
• /
• v.15 no.1
• /
• pp.76-81
• /
• 1987

Past treatment of the single machine maintenance problem has shown that preventive maintenance may be desirable for equipment for which failures are caused at least partially by wear-out factors. In all previous treatment, however, the size of the maintenance-repair crew has been held constant and the optimal maintenance period has then been determined. This paper suggests a simultaneous solution for the maintenance-repair crew size and the optimal maintenance period. The optimal maintenance period is seen to shift as the size of the maintenance-repair crew varies.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.46 no.2
• /
• pp.82-101
• /
• 2023

This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.