• Title/Summary/Keyword: Quality In Use

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A Study on the Effect of Service Quality of Culture and Art Lifelong Education Institutions on Satisfaction, Intention to Use and Performance (문화예술 평생교육기관 서비스 품질이 만족도, 지속이용의도 및 성과에 미치는 영향 연구)

  • Moon, Jae-Young;Kim, Gi-Beom;Lee, Sae Bom
    • The Journal of the Korea Contents Association
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    • v.21 no.2
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    • pp.453-461
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    • 2021
  • This study aims to study the effect of service quality of lifelong education in culture and arts on educational satisfaction, intention to continuous use and performance. The service quality of culture and art lifelong education was divided into three dimensions: education quality, administrative quality, and environmental quality. As detailed factors related to quality, six variables were set based on SERVQUAL: convenience, expertise, responsiveness, supportability, empathy, and tangibility. For this study, data were collected from 310 people taking cultural arts lectures at lifelong educational institutions in Seoul, Daegu, and Gumi. Since it was only for lectures related to culture and arts, a total of 256 materials were used for the study, excluding inappropriate materials. A structured questionnaire was used as a data collection method, and a structural model analysis was conducted to verify the hypothesis. As a result of this study, responsiveness among the service quality factors of lifelong education for culture and arts was rejected. In addition, the higher the satisfaction with the culture and art lifelong education institution, the higher the performance and the intention to continue using it. The theoretical and practical implications of this study result were discussed, and future research tasks were presented.

OBJECT-ORIENTED CLASSIFICATION AND APPLICATIONS IN THE LUCC

  • Yang, Guijun
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.1221-1223
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    • 2003
  • With speediness of economy, the structure of land use has taken lots of change. How can we quickly and exactly obtain detailed land use/cover change information, and then we know land resource amount, quality, distributing and change direction. More and more high resolution satellite systems are under development. So we can make good use of RS data, existed GIS data and GPS data to extract change information and update map. In this paper a fully automated approach for detecting land use/cover change using remote sensing data with object-oriented classification based on GIS data, GPS data is presented (referring to Fig.1). At same time, I realize integrating raster with vector methods of updating the basic land use/land cover map based on 3S technology and this is becoming one of the most important developing direction in 3S application fields; land-use and cover change fields over the world. It has been successful applied in two tasks of The Ministry of Land and Resources P.R.C and taken some of benefit.

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Is the Risk-Standardized Readmission Rate Appropriate for a Generic Quality Indicator of Hospital Care? (일반 질 지표로서의 위험도 표준화 재입원율의 적절성)

  • Choi, Eun Young;Ock, Minsu;Lee, Sang-il
    • Health Policy and Management
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    • v.26 no.2
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    • pp.148-152
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    • 2016
  • The hospital readmission rate has been widely used as an indicator of the quality of hospital care in many countries. However, the transferrability of this indicator that has been developed in a different health care system can be questioned. We reviewed what should be considered when using the risk-standardized readmission rate (RSRR) as a generic quality indicator in the Korean setting. We addressed the relationship between RSRR and the quality of hospital care, methodological aspects of RSRR, and use of RSRR for external purposes. These issues can influence the validity of the readmission rate as a generic quality indicator. Therefore RSRR should be used with care and further studies are needed to enhance the validity of the readmission rate indicator.

Generalized Linear Models for the Analysis of Data from the Quality-Improvement Experiments (일반화 선형모형을 통한 품질개선실험 자료분석)

  • Lee, Youngjo;Lim, Yong Bin
    • Journal of Korean Society for Quality Management
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    • v.24 no.2
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    • pp.128-141
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    • 1996
  • The advent of the quality-improvement movement caused a great expansion in the use of statistically designed experiments in industry. The regression method is often used for the analysis of data from such experiments. However, the data for a quality characterstic often takes the form of counts or the ratio of counts, e.g. fraction of defectives. For such data the analysis using generalized linear models is preferred to that using the simple regression model. In this paper we introduce the generalized linear model and show how it can be used for the analysis of non-normal data from quality-improvement experiments.

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Evaluation of Image Quality according to the Use of Attachable X-ray Table Equipped with Heating Device (가열장치를 구비한 부착형 X선 촬영대의 사용에 따른 화질 평가)

  • Song, Jongnam;Kim, Eungkon
    • Journal of the Korean Society of Radiology
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    • v.9 no.4
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    • pp.219-225
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    • 2015
  • This study aims to evaluates the image quality of CR and DR that are scanned with the use of the attachable carbon heater X-ray scanner table equipped with heating device by measuring SNR and CNR before and after the attachment of the said table. In the aluminum staircase testing, CR increased SNR and CNR when attached with the table, while DR decreased SNR and CNR. In the human-body model phantom testing, CR increased SNR and CNR only in the low-energy low-dose radiation and the high-energy high-dose radiation, but decreased SNR and CNR under all other conditions. In conclusion, the use of such table can make the patient feel comfortable by removing his or her anxiety, thus helping the testing, but in the actual clinical application thereof, if the thickness and material of the bottom film and the protective film, including the carbon heater, are not considered, it affects the picture quality, thereby requiring continuous research on the use of such table.

Quality Evaluation of the Open Standard Data (공공데이터 개방표준 데이터의 품질평가)

  • Kim, Haklae
    • The Journal of the Korea Contents Association
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    • v.20 no.9
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    • pp.439-447
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    • 2020
  • Public data refers to all data or information created by public institutions, and public information that leads to communication and cooperation among all people. Public data is an important method to lead the next generation of new industries such as artificial intelligence and smart cities, Korea is continuously ranked high in the international evaluation related to public data. However, despite the continuous efforts, the use of public data or industrial influence is insufficient. Quality issues are continuously discussed in the use of public data, but the criteria for quantitatively evaluating data are insufficient. This paper reviews indicators for public data quality evaluation and performs quantitative evaluation on selected public data. In particular, the quality of open standard data constructed and opened based on public data management guidelines is examined to determine whether government guidelines are appropriate. The data quality assessment includes the metadata and data values of open standard data, and is reviewed based on completeness and accuracy indicators. Based on the data analysis results, this paper proposes policy and technical measures for quality improvement.

The Use Intention of Mobile Travel Apps by Korea-Visiting Chinese Tourists (방한 중국 관광객의 모바일 여행 앱 이용의도에 관한 연구)

  • Wu, Runze;Lee, Jong-Ho
    • Journal of Distribution Science
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    • v.15 no.5
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    • pp.53-64
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    • 2017
  • Purpose - This study focuses on use intention of mobile travel Apps by Chinese tourists visiting Korea based on UTAUT model, ISS model and ITM model. And the corresponding market promotion schemes are proposed for operators of mobile travel Apps by the research results. Research design, data, and methodology - After collecting 326 respondents in China with cross-sectional questionnaires, this study begins the empirical research with users of mobile travel Apps, and analyzes data with IBM SPSS 23.0 and IBM AMOS 23.0. Results - The results of this study include the following aspects: firstly, the System quality and Information quality are accepted for hypotheses of Satisfaction and Performance expectancy. Secondly, the Personal Propensity to Trust and Firm Reputation are accepted for Initial Trust hypothesis, and the hypotheses of Firm Reputation and Initial Trust are accepted for Use Intention. Thirdly, the Performance expectancy, Effort expectancy, Social influence are accepted for Use Intention hypothesis. Conclusions - With the increase of tourists visiting Korea, it can be predicted that the needs visiting Korea will be increased persistently for Chinese - this trend brings about the increase of the Chinese travel. First, information quality greatly influences satisfaction and performance expectancy. The research result shows that, the higher the mobile traveling App's information quality is, the higher the satisfaction and performance expectancy will be. Therefore, operators of mobile traveling App should have in-depth investigations towards users, to know the latter's real demand to the information quality and then provide corresponding services. Second, performance expectancy and effort expectancy greatly influence users' intention. Therefore, mobile traveling App operators should improve Apps' convenience and efficiency and, in doing so, find an effective method for market expansion. Third, social influence greatly affects users' intention. The result shows that mobile traveling App operators should pay attention to the influence of mass media and friends' recommendation on users, thereby it is necessary to improve advertisement activities. Fourth, initial trust also influences users' intention. The result shows that initial trust is a key element inducing users to generate use intention. Therefore, mobile traveling Apps operators should make efforts to catch elements that influence users' initial trust.

Water Quality Impact Assessment in Korea - Comparing with the Integrated Control of Pollutant-Discharging Facilities - (수질분야 환경영향평가의 개선방안 - 환경오염시설의 통합관리와 대비하여 -)

  • Lee, Jong Ho;Cho, Jae Heon
    • Journal of Environmental Impact Assessment
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    • v.26 no.5
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    • pp.331-343
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    • 2017
  • The important changes in water environment management in Korea can be summarized as the enactment of Act on the Integrated Control of Pollutant-Discharging Facilities. Therefore water quality impact assessment should be reexamined and be revised. This study examines the present water quality impact assessment items (permissible discharge limits, standards for effluent water quality including Total Pollutant Load Management System) and considers the land use regulation for water quality conservation and NVZs(Nitrate Vulnerable Zones of EU and England). It also considers lately adopted standards(maximum discharge standards, permissible discharge standards, and marginal discharge standards etc) based on Act on the Integrated Control of Pollutant-Discharging Facilities and then compares Korean BAT and its counterpart control technology of U.S.A. And it also compares the items of water quality impact assessment with those of Integrated Control of Pollutant-Discharging Facilities, based on EIS reporting items. This study suggests five improvement measures for water quality impact assessment. First reflection of discharge impact analysis on impact prediction and assessment, second reflection of permissible discharge standards on agreed standards in the EIA procedure, third, reflection of diversified BAT on mitigation measures in the EIA procedure, forth introduction of land use regulation such as NVZs, finally strengthening linkage between water quality items and land use items etc.

A Study on the Actual Condition and Service Quality of Men's Consumers' Use of Hairdressing Room (남성 소비자의 미용실 이용 실태와 서비스 품질이 만족도 및 충성도에 미치는 영향)

  • Li, Shun-Hua;You, Seon-Hee;Jung, Da-Woon
    • Journal of the Korean Applied Science and Technology
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    • v.36 no.1
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    • pp.90-101
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    • 2019
  • The study wanted to compare the use status of general beauty salons and men's hair salons for male customers managed by male practitioners and to check the impact of service quality awareness on satisfaction and loyalty. A total of 405 people were used as analysis materials. Principle Component Analysis was used to verify the reliability and validity of the measurement tool. Sub-factors of service quality recognition have derived expertise, affinity, reliability and persistence. The validity and reliability of satisfaction and loyalty were verified. Based on the results of this study, the differences in hair involvement in general beauty salons and men's specialty salons, service quality awareness, satisfaction and loyalty were identified. The relationship between professionalism, affinity, reliability, persistence by sub-factor of service quality awareness has been identified with satisfaction, loyalty and statistically significant positive (+). In addition, male professional beauty salons had positive effects on service quality awareness of satisfaction and loyalty. Service quality satisfaction has been confirmed to have a positive impact on loyalty. In this study, the beauty of the men through the significant marketing potential use as basic data on the market feed that the portraits.

The study of Influences of Physical Environment of Choir Performance Services on Quality of Interaction, Quality of Outcome and Behavioral Intention (합창 공연의 서비스품질인 물리적 환경, 상호작용 품질, 결과 품질이 행동의도에 미치는 영향연구)

  • Koo, Eun-ja;Ku, Yeong-ae;Choi, Sung-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8297-8305
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    • 2015
  • A cultural and art performance is a domain of the service from which consumers want to get a value through the experience, and a comprehensive study of the service quality the consumers judge to be important is necessary. Also, there are active studies of service quality in various service industries and fields, but there are not many studies related to service quality in the performance business. In the performance industry, the service quality of the theater has a great influence in order to express the distinct theme, and yet, there has been no study of the influences of the choice factors of performing arts, the quality of the physical environment, in other words, the quality of interaction and the quality of the outcome of their selection of a performance of each type of use by the audience of performing arts. Thus, this study aims to understand the quality of physical environment considered by the audience of a choir performance in the selection of the performance according to the type of use of the choir performance and analyze the influences of these factors on the quality of interaction, the quality of outcome and behavioral intention to provide suggestions for the establishment of marketing strategies in the future.