• Title/Summary/Keyword: Quality In Use

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The Impact of Content Quality and YouTuber Attributes on User Satisfaction and Behavioral Intentions in Food Mukbang Channels (유튜브 먹방 채널의 콘텐츠 품질 및 유튜브 속성이 이용만족도와 행동의도에 미치는 영향에 관한연구)

  • Young-Ju Bae
    • Journal of the Korea Safety Management & Science
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    • v.26 no.2
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    • pp.93-105
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    • 2024
  • In this study, based on previous research on personal broadcasting, we indirectly measured content quality, YouTuber attributes, user satisfaction, and behavioral intention, which are latent variables that cannot be directly measured, as measurement variables, and then measured theoretically between the latent variables. In order to analyze the causal relationship, we used a structural equation model to determine to what extent the content quality of the YouTube mukbang channel and the YouTuber's attributes influence behavioral intentions such as purchase, recommendation, and continued use according to viewers' satisfaction with use. We intend to analyze and verify the relationship between related variables. The research results are as follows. First, the value, relevance, timeliness, completeness, and data quantity of content quality were found to have no significant impact on user satisfaction. Second, the trustworthiness, expertise, attractiveness, and intimacy of YouTuber attributes were found to have a significant impact on user satisfaction, but the similarity of YouTuber attributes did not have a significant impact on usage. Third, user satisfaction was found to have a significant impact on behavioral intentions and purchase intentions. However, user satisfaction was not found to have a direct significant impact on recommendation intentions or continued usage intentions.

A Study on the Continuance Intention of O2O Fresh Agricultural Products E-Commerce (O2O를 활용한 신선한 농산품 전자상거래의 지속적 사용의도에 관한 연구)

  • GU, Wei;BAO, Peng;LEE, Jong-Ho
    • The Journal of Industrial Distribution & Business
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    • v.10 no.10
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    • pp.35-44
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    • 2019
  • Purpose - This study focuses on the continuance intention of O2O fresh agricultural products e-commerce. By literature review, this paper looks through the classical theories which are often applied to study use behavior and continuance intention on the electronic commerce area. Ultimately based on the expectancy theory, Technology acceptance model, success model as well as trust model, a model of the continuance intention of fresh products O2O electronic commerce application is established. Research design, data, and methodology - Among users Chinese consumers have been chosen who have use experience as the research objects. From October 2, 2018 to November 2, 2018, 685 questionnaires in total were collected by the online release and collection. Expect for the negative questionnaires, the remaining 650 pieces of data are statistically analyzed. The collected data were firstly be analyzed by SPSS Ver. 25 on its frequency, reliability and exploratory factors. Then AMOS Ver. 25 is applied to the Confirmatory Factor Analysis, Discriminant Validity and hypothesis testing of the Structural Equation Modeling. Finally, the following research conclusions could be obtained from the hypothesis testing. Results - Firstly, in the extended IS model, quality factor for hypothesis testing, service quality, information quality and delivery quality have obviously present positive influences on satisfaction respectively. Secondly, in the hypothesis testing part of ECM-ISC model and UTAUT model, all hypotheses have presented accepted results. Especially from expectation confirmation to usefulness perception, the influence factor achieves 12.603, In the hypothesis of continuance intention, the influence factor of social influence on continuance intention is 7.748 and also it is the most remarkable one. Conclusions - The results show that the service quality of O2O fresh agricultural products e-commerce has the greatest impact on satisfaction, while the perceived usefulness of consumers has the most significant impact on O2O fresh agricultural products for sustainable use intention. This thesis makes up for the blank of O2O fresh food e-commerce for sustainable use intentions, and provides a theoretical basis for consumers' sustainable use behavior, and practical enlightenment for the sustainable development of O2O fresh agricultural products e-commerce.

An Empirical Study on Impact of Knowledge Management Success Factors and Activities on Disaster Management Task Performance (재난관리에 있어서 지식경영의 성공요인과 활동이 업무성과에 미치는 영향에 관한 연구)

  • Shim, Hyoung-Seop;Lee, Jung-Woo;Jeong, Duk-Hoon
    • The Journal of Society for e-Business Studies
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    • v.15 no.1
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    • pp.173-189
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    • 2010
  • This study empirically explores the relationship among knowledge management success factors (leadership, organizational culture, information technology, measurement, incentive, knowledge quality), knowledge management activities(knowledge creation and knowledge use), and task performance in disaster management area. Findings suggest that (1) organization culture, information technology, incentive and quality of knowledge are significantly related to knowledge creation activities while leadership, information technology, incentive and quality of knowledge are significantly related to knowledge use activities, (2) higher level of knowledge creation is related to high level of knowledge use, and (3) the level of knowledge use activities seems to be significantly related to task performance in disaster management, while knowledge creation activities are not.

Water Quality Monitoring in Small/Medium Sized Reservoirs (국내 중소형 저수지 활용을 위한 수질 분석)

  • Lim, Myunghee;Lee, Wontae;Son, Younggyu
    • Journal of Korean Society of Environmental Engineers
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    • v.37 no.11
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    • pp.631-635
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    • 2015
  • Water quality investigation was conducted for small/medium sized reservoirs in A city in June and November 2014 as a preliminary step for further use. Water quality analysis experiments were conducted for 21 reservoirs managed by a local government and water quality data were obtained from Korea Rural Community Corporation for 12 reservoirs. It was found that relatively poor water quality, not satisfied with the regulation level (somewhat poor(IV)) for agricultural use, was observed for some reservoirs and worse water quality (poor(V) and very poor(VI) grade) was observed for more reservoirs during autumn /winter season due to the decrease in water volume. Correspondingly, the trophic state was obtained as "Eutrophic" or "Hypertrophic" using the Korean trophic state index for most reservoirs. It was also revealed that significant contamination in sediments was not observed for selected 8 reservoirs considering water quality in each reservoir. The results in this study could be useful for the use of small/medium sized reservoirs as alternative water resources, tourism resources, inland fishery resources, renewable energy production sites, and anti-flooding reservoirs.

Effect of Images about Medical Organizations and the Quality of Medical Service on Customer Satisfaction in Obstetrics and Gynecology Patients (산부인과 환자의 의료기관에 대한 이미지와 서비스 질이 고객만족에 미치는 영향)

  • Jeong, Nam-Ok
    • Journal of Korean Academy of Nursing Administration
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    • v.11 no.1
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    • pp.59-66
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    • 2005
  • Purpose: The purpose of this study was to identify the effects images about medical organizations and the quality of service on customer satisfaction of obs and gyn patients. Method: The subjects of this study were selected conveniently 220 women among obstetrics and gynecology outpatients( who visited H- doctor's office of the first medical organ, P- hospital of the second medical organization, Chospital of the third medical organization). The data were collected from August, 20th 2004 using structured questionaires which included modified form of SERVPERF and customer's satisfaction scale by oliver & swan(1989), and modified form of image scale by kang(1997). Results: Image of hospital(45.3%), visiting frequencies(9.3%), service provider (3.9%) and convenient use(1.2%) of the quality of medical service were significant predictors to explain customer's satisfaction. Conclusion: To increase customer's satisfaction of obs and gyn patients, it is required to developed strategies that improve image of hospital and the quality of service to service provider and convenient use of hospital.

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A Study on the Indoor Air Quality in the bedroom with respect to Temperature and Humidity conditions (온도 및 습도 조건에 따른 침실 공기환경에 관한 연구)

  • Kim, Dong-Gyu;Kim, Se-Hwan
    • KIEAE Journal
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    • v.11 no.3
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    • pp.31-36
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    • 2011
  • People spend most of their time inside buildings recently, so the indoor air quality is one of the most important factors to human health. Furthermore, minimum energy use with proper ventilation systems for pleasant indoor environment is necessary because of energy shortage over the world. The concern to maintain proper indoor air quality at home has been increased, and a proper indoor air quality is continuously requested by the residents. By measuring and analyzing the density fluctuation of $CO_2$ through indoor humidity and testing personal reactions regarding comfort condition, we can obtain a way to effective ventilation. Heat and carbon dioxide emissions from resident's metabolism and construction materials could be the causes of indoor air pollution. If these materials stay indoors for a long time, it could directly influence the resident's health condition with diseases. It also leads massive energy use. Therefore, the way to save energy and to have effective control of indoor ventilation is needed. This study presented the control method of bedroom ventilation by $CO_2$ concentration change and subjective evaluation.

Case Study of Quality Assurance for MDCT Image Quality Evaluation Using AAPM CT Performance Phantom (AAPM CT 성능 평가용 팬텀을 이용한 전산화단층촬영의 영상 평가를 위한 정도관리 사례 연구)

  • Jang, Keun-Jo;Kweon, Dae-Cheol
    • The Journal of the Korea Contents Association
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    • v.7 no.7
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    • pp.114-123
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    • 2007
  • The increasing use of computed tomography (CT) as a diagnostic tool creates the need from and efficient means of evaluating the performance of the CT scanner now in use. Accordingly, acceptance testing and quality assurance of CT is of great importance. The aim of this study is to analyze of AAPM CT performance phantom in the CT accreditation program. The modular phantom offers the CT system with which to measure eight performance parameters. The parameters are listed of CT attenuation coefficient of water, noise, uniformity, spatial resolution, contrast resolution, slice thickness (5 and 10 mm), artifacts and alignment. The phantom evaluation was done by two radiologists. The acceptance testing protocol described here in demonstrates the successful of the guidelines for the quality assurance using AAPM CT performance phantom. We need to be upgraded for the CT image quality and make the standard reference of the quality assurance in the CT.

A Study on the Strategies for Improving User Satisfaction and Continuous Usage of Social Network Service (SNS(Social Network Service)의 사용자 만족과 지속적사용 향상을 위한 방안)

  • Kim, Dae Jin;Kim, Jin Soo
    • Information Systems Review
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    • v.17 no.1
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    • pp.171-197
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    • 2015
  • SNS provider's biggest interest lies in enhancing user satisfaction through user request analysis and developing services to induce continuous use of those devices. In particular, setting up management directions to develop SNS at maturity is important and it is also important to identify the functions which SNS users are pursuing for and identify what's considered unsatisfiable among the services currently provided in light of user expectations. To this end, this study further presents sociality quality and personal emotional quality reflecting the characteristics of SNS to the existing quality factors and expands to Expected Confirmation Model. This study further took into account of sociality quality and personal emotional quality reflecting the characteristics of SNS and approached to them from the perspective of quality in a comprehensive way, analyzed the degree of impact on recognition factors, and presented the factors that had an impact on the satisfaction with usage and intention to use continuously.

Analysis on the Perception of the Service Quality and Satisfaction on the Electronic Journals of Medical Library Users (의학도서관 이용자의 전자저널 서비스품질 지각과 만족도 분석: K대학교 의과대학 교수 및 대학원생을 중심으로)

  • Cho, Hwa-Sun;Oh, Dong-Geun
    • Journal of Information Management
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    • v.42 no.4
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    • pp.23-37
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    • 2011
  • This study has surveyed the professors and graduate students of school of medicine at K university, to analyze the medical library users' service quality perceptions on electronic journals and their effects on the customer satisfaction. Two groups of faculty members and graduate students has statistically significant different perceptions on the service quality of electronic journals. Among four sub-dimensions of service quality, there are no statistically significant differences in the perceptions between two groups in convenience of use, accessability, and content resources, but there is significant differences in supportiveness between two groups. In the perceptions on the satisfaction and value, faculty group has significantly higher perceptions on both of them. The most influential dimension of the service quality of the electronic journal for the perception on the satisfaction is supportiveness followed by convenience of use and content resources. Moderating effect of value on service quality, its sub-dimensions, and satisfaction is not proved statistically.

Farming Styles of Red Pepper Growers and Their Implications for Planning Local Agriculture (고추 재배 농가들의 영농 양식과 지역농업계획에의 시사점)

  • Kim, Jeong-Seop;Kim, Dong-Min
    • Journal of Korean Society of Rural Planning
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    • v.12 no.1 s.30
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    • pp.23-35
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    • 2006
  • The purpose of this study were to identify the different farming styles of red pepper growers, to describe their characteristics and to get some implications far planning the agricultural development strategy in the area. The researcher surveyed quantitative and qualitative data through interview with researcher developed questionnaires from selected 99 farmers in Eumsung county, Chungbuk province, Korea. The researcher found the low types of red pepper farming: 'red-pepper-centric middle farmers', 'diversified larger farmers', 'red-pepper-dependant small farmers', and 'small farmers for own use'. Based on the above findings, the researcher could derive some implications as follows. Firstly, the difference of market strategy and marketing efforts among the four farming styles should be regarded as important considerations when planning the agricultural development strategy in Emsung county. Secondly, the cooperatives' red pepper marketing strategies in Eumsung county were focused on the processed red pepper products sold at middle or low priced by big retailers in urban areas. Therefore, the cooperatives should change their view point of quality, if they want to initiate the planning process of 'the production and marketing high quality red pepper'. Thirdly, the major efforts of Eumsung county Agricultural Technology Center (ATC) made efforts on increasing the productivity of red pepper farming, however, the technologies recommended by the ATC for farmers required more cost and labour especially for 'red-pepper-dependant small farmers' and 'diversified large farmers'. The ATC should make efforts to find new technologies for helping 'red-pepper-dependant small farmers' to reduce the use of pesticides and 'diversified large farmers' to use the regional images effectively for marketing their hish quality red peppers.