• 제목/요약/키워드: Quality Improvement Tools

검색결과 218건 처리시간 0.023초

선진 시장에서의 소비자만족 전략 수립 방안에 관한 사례연구 (A Case Study of Planning Strategy for Customer Satisfaction in Advanced Markets)

  • 권순창;박수진;윤원영
    • 품질경영학회지
    • /
    • 제31권2호
    • /
    • pp.143-164
    • /
    • 2003
  • In this paper, we use and apply statistical tools to planning marketing strategy in advanced markets. New comers with low brand awareness in advanced markets can not attain high profit easily and need more effective strategic approach. In this paper, an effective and practical procedure is proposed to plan marketing strategies to satisfy the customer and increase the market share in advanced markets. The procedure consists of 5 steps : market survey, determining target brand, evaluation of brand attributes, gap analysis to determine the goal, and correlation analysis for effective improvement method. A case study is studied in the European market for electric appliances, between a Korean company and other companies. Various statistical tools are used to analyze the phenomena and some important conclusions are derived for effective marketing.

가치창출형 식스시그마를 위한 개선의 기회 정의에 관한 연구 (A Study on Defining Improvement Opportunities for Value Creating Six Sigma)

  • 조태연;윤성필
    • 대한안전경영과학회지
    • /
    • 제10권2호
    • /
    • pp.105-111
    • /
    • 2008
  • Six sigma has been evolved into three generations. The first generation focused on eliminating or reducing defects as Motorola originally developed and applied. The second generation focused on reducing costs and improving process efficiency as GE extended the first generation. The next generation of six sigma such as D2MAIC(Discovery, Define, Measure, Analyze, Improve, Control) and ICRA(Innovate, Configure, Realize, Attenuate) has been discussed since the beginning of the 21st century. Although the third generation of six sigma emphasizes value creation, but there are few specific tools for its implementation. In this thesis, some tools for finding opportunities for value creation are suggested. It is explained and discussed with examples how the tools can be applied.

CNC 수평형 선반의 구조해석 연구 (Structural Analysis on Horizontal CNC Lathe)

  • 이태홍;최진우
    • 한국생산제조학회지
    • /
    • 제20권3호
    • /
    • pp.298-303
    • /
    • 2011
  • Recently, demand on machine tools has been increased because the machine and automobile industry is booming. Therefore, the machine tools need to have a high accuracy and productivity. To build a high precision machine tool and increase its productivity, structural analysis needs to be carried out for vibration and stiffness of the machine tool before its detail design. However, it is the fact that many manufacturers of machine tools depend on their know-how about design experience. Therefore, in this paper, the static and dynamic analysis is carried out for evaluating a horizontal CNC lathe and then, applied to its detail design. It is positive that the analysis can lead to reduction of design time and improvement of the quality of the lathe as its design proceeds.

중소기업실태조사의 품질진단과 개선에 관한 연구 (Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey)

  • 김문선;천새롬;남경현
    • 품질경영학회지
    • /
    • 제40권4호
    • /
    • pp.577-588
    • /
    • 2012
  • Purpose: This paper aims to evaluate the quality of Small & Medium Enterprises(SMEs) Survey and to provide some desirable directions and improvements for the future SMEs Survey, conducted by the Government. Methods: The diagnosis were performed by employing the quantitative and qualitative approaches with the official guideline provided by the Ministry of Statistics. Results: Results show that follow-up management are evaluated relatively low in specific processes, and timeliness are evaluated relatively lower than accuracy, accessibility, relevance, comparability and consistency in statistical qualities. Conclusion: we propose the alternatives which enhance the quality level of SMEs by using the 6 tools of Quality Management for Statistics.

품질경영과 창의혁신 (Quality Management and Creative Innovation)

  • 박영택
    • 품질경영학회지
    • /
    • 제43권1호
    • /
    • pp.1-10
    • /
    • 2015
  • Purpose: It can be said that the 21st century is the age of creativity. However creativity has been relatively less considered in comparison with control and continuous improvement in quality management. How to incorporate creativity into quality management is treated in this paper. Methods: The opposing characteristics of quality and creativity are examined, and the possible outcomes resulted from the conflict are reviewed. Previous researches on managing evolutionary and revolutionary changes are also examined. Results: Quality and creativity require each other although they have incompatible characteristics, and can be incorporated into the innovation cycle. Conclusion: Creative thinking tools such as SIT should be included in the quality training and education for the effective operation of the innovation cycle.

상생협력분임조 혁신활동 활성화를 위한 사례분석 - 전국 품질분임조 경진대회 '금상'수상 기업을 중심으로 - (A Study on Activation in Win-Win Cooperation Quality Circle Innovation Activities)

  • 이강인;안효범
    • 품질경영학회지
    • /
    • 제45권3호
    • /
    • pp.561-582
    • /
    • 2017
  • Purpose: The purpose of this study is to share the right conception of win-win partnership innovative activity. This study suggests the desirable methodology to Win-win Partnership. Also, through the in-depth analyzing of the existing problems, we intend to exclude such a formal and erroneous direction of the research. Methods: This study systematically analyzes the best cases of the win-win partnership focusing on the proceedings of the companies participating in the field of win-win Partnership at the national quality-circle contest. Results: This study reveals the underlying problems of win-win partnership innovative activity and draws the conclusion in the way of improvement about the win-win partnership innovative activity. This study also suggests the efficient method of the function and improvement of a system for activating win-win partnership innovative activity. Conclusion: Promoting the effective way of boosting win-win partnership innovative activity, we seek to improve the quality of the product among the companies, and let the a rising curve of the mutual growth continue among the companies by strengthening the competitiveness.

수술 후 환자의 수면 개선에 대한 한의치료 임상연구 동향 -한약, 침, 뜸 치료를 중심으로- (Research Trends of Korean Medicine Treatments for Postoperative Sleep Improvement: Focusing on Herbal Medicine, Acupuncture, and Moxibustion)

  • 조준희;김보경;임정화
    • 동의신경정신과학회지
    • /
    • 제33권4호
    • /
    • pp.425-451
    • /
    • 2022
  • Objectives: To review trends of clinical trials on Korean medicine treatments for postoperative sleep improvement. Methods: We searched randomized controlled trials (RCTs) on Korean medicine treatments for postoperative sleep improvement from ten domestic and foreign databases. Sample sizes, diseases, types of operation, diagnosis tools, pattern identification, interventions, outcome measurements, and main results of included studies were extracted and analyzed. Results: A total of 20 RCTs were selected. Most studies were published in China. The most common target disease was cancer, followed by cardiovascular disease. Most studies lacked detailed description regarding participants such as onset, duration of sleep disturbance, and preoperative sleep issues. Herbal medicine was the most frequently used in 12 studies. The most commonly used prescription was Suanzaoren decoction. The effectiveness of Korean medicine treatment on improving postoperative sleep was found to be significant in most studies. Conclusions: Korean medicine treatments might be effective in postoperative sleep improvement. However, the quality of included studies was low. Therefore, further well-designed research studies are needed to provide high quality clinical evidence on Korean medicine treatments for postoperative sleep improvement.

모바일 폰 임베디드 소프트웨어 개발을 위한 식스 시그마 방법의 활용에 대한 사례 연구 (Case Study of Six Sigma Method to Develop Embedded Software in Mobile Phones)

  • 고승곤
    • 응용통계연구
    • /
    • 제28권6호
    • /
    • pp.1257-1273
    • /
    • 2015
  • 모바일 제품에서 임베디드 소프트웨어(Embedded Software)의 역할이 중요해짐에 따라 소프트웨어(SW) 개발 프로세스에 대한 관심이 높아지고 있다. 또한 모바일 제품 시장에서 기업 간의 경쟁이 치열해 지고 적용되는 SW의 규모가 커짐에 따라 SW 개별 모듈의 결함 관리보다는 고객 사용 환경과 시장 품질의 관점에서 SW 개발 프로세스를 개선할 수 있는 새로운 방법이 요구되고 있다. 이 논문에서는 모바일 폰 분야에서 실행된 103개의 SW 개선 프로젝트를 검토하여 프로세스 개선 방법으로 자리 잡고 있는 식스 시그마 방법의 SW 분야 적용 가능성과 통계적 도구와 방법의 유용성을 확인해 보고자 한다.

대학 강의평가 도구 개선 방안 연구 -"A" 대학의 강의평가 문항 개선 사례- (A Study on the Improvement of a Lecture Evaluation Tool in Higher Education -A case of improvement of a lecture evaluation questionnaire in "A" university-)

  • 박혜림
    • 한국산학기술학회논문지
    • /
    • 제13권11호
    • /
    • pp.5033-5043
    • /
    • 2012
  • 본 연구의 목적은 현행 A대학의 강의평가 문항의 문제점을 보완하고 강의의 질 제고라는 강의평가의 본래 목적에 부합하도록 강의평가 문항을 개선하는 것이다. 이를 위하여, 대학 교육에서의 좋은 수업의 의미, 선행 연구의 강의평가 영역 및 요소, A대학의 현행 강의평가 도구의 내용 및 문제점을 살펴보았으며, 이를 토대로 개선안을 제시하였다. 연구 결과로 제안된 개선안의 주요한 특징은 다음과 같다. 첫째, 평가 영역, 평가 항목, 평가 문항의 구성 체계를 재구성하였다. 둘째, 강의 개선에 중요한 정보를 제공하기 위해 대학에서의 좋은 강의의 특징을 토대로 문항을 개발하였다. 셋째, 선행 연구의 강의평가 도구들이 공통적으로 제시하고 있는 평가 요소 등과 관련한 문항을 개발하였다. 넷째, 강의의 질 제고를 위해 필요한 정보가 있다면, 산술평균으로 결과를 제시할 수 없더라도 관련 문항을 개발하였다. 다섯째, 현행 강의평가 문항의 문제점으로 지적된 부분을 수정 보완하였다.

지역사회 인재 양성을 위한 조선대학교 의과대학 코호트 구축 및 운영 사례 (Establishment of a Cohort at Chosun University College of Medicine for Social Accountability)

  • 최효선;김영전;유효현
    • 의학교육논단
    • /
    • 제25권2호
    • /
    • pp.132-138
    • /
    • 2023
  • Cohorts are established and operated at medical schools as part of efforts to improve the quality of education. Chosun University College of Medicine clarified the purpose of establishing three cohorts in light of its core values and developed criteria and indicators for each purpose. An organization focusing on cohort construction and operation was established as the Cohort Committee under the Quality Improvement Committee, and guidelines were proposed. In addition, a database and system were developed to handle primary data efficiently, and tools for measuring psychological variables were created. The data collected by establishing a cohort, regions, and admission types of graduates were first analyzed for the following projects: (1) an analysis of the educational process and quality improvement to educate medical professionals who contribute to the community after graduation, and (2) an analysis of the educational process and quality improvement to secure excellence in the medical field (e.g., knowledge and clinical reasoning), using information on the academic achievements of students and graduates as primary data. Chosun University College of Medicine is conducting cohorts and longitudinal studies gradually, starting with a simple, practically feasible system to solve the difficulties faced in cohort establishment and operation. Medical educators hope that future data collection and analysis will improve the quality of medical school education and have practical implications.