Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey

중소기업실태조사의 품질진단과 개선에 관한 연구

  • Kim, Moon Sun (TIPA(Korea Technology & Information Promotion Agency)) ;
  • Chun, Sae Rom (STEPI(Science & Technology Policy Institute)) ;
  • Nam, Kyung H. (Department of Applied Information Statistics, Kyonggi University)
  • Received : 2012.11.28
  • Accepted : 2012.12.09
  • Published : 2012.12.31
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Abstract

Purpose: This paper aims to evaluate the quality of Small & Medium Enterprises(SMEs) Survey and to provide some desirable directions and improvements for the future SMEs Survey, conducted by the Government. Methods: The diagnosis were performed by employing the quantitative and qualitative approaches with the official guideline provided by the Ministry of Statistics. Results: Results show that follow-up management are evaluated relatively low in specific processes, and timeliness are evaluated relatively lower than accuracy, accessibility, relevance, comparability and consistency in statistical qualities. Conclusion: we propose the alternatives which enhance the quality level of SMEs by using the 6 tools of Quality Management for Statistics.

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References

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