• 제목/요약/키워드: Public Organization Performance

검색결과 274건 처리시간 0.026초

기업의 인적자원관리와 경영성과의 관계에 대한 연구 : 말콤 볼드리지 평가 기준을 중심으로 (A Study on the Relation between the Human Resource Management and Management Performance in Enterprise : Focused on the Malcolm Baldrige's Evaluation Model)

  • 박형근;정영배
    • 산업경영시스템학회지
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    • 제33권4호
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    • pp.85-99
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    • 2010
  • This study is to identify the present condition and level of human resource administration in domestic profit and non-profit organizations, and to investigate on the relation between human resource management and management performance in enterprise. This study is to make items related to the human resource management of American Malcolm Baldrige Award's level and management performance researching questions, investigates seven patterns of organs surveyed positively. The results are as follows: Firstly, the profit organs like manufacturing companies shows more positive than non-profit in comparison with human resource management of each organs. And a local government and public enterprise which is non-profit show to recognize human resource management is insufficient on th whole. Secondly, perception level of a medical institution, educational institution and service industry about aromaticity of human resource management by global standard shows to be positive, but the local government negative. Thirdly, the profit organ in the recognition of human resource management about details practice too, shows to be positive, while non-profit negative. Fourth, the result which compares and analyzes management performance between the similar industry overall show to recognize positive, but public enterprise negative about product, service performance and human resource management. Fifthly, the details practice of human resource administration shows to influence meaningly to all management performance. Therefore, all organizations will positively confront human resource management, make the circumstance of organization through systematic program, and promote the management performance of the organization.

공기업의 BSC 구축에 관한 연구: 한국남부발전(주) 사례를 중심으로 (A Study on Implementing BSC in the Public Enterprises : The Case of Korea Southern Power)

  • 서우종;박진배;홍진원
    • 한국산업정보학회논문지
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    • 제14권4호
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    • pp.163-182
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    • 2009
  • 전략적 성과관리체계인 BSC(Balanced Scorecard)는 조직 성과향상을 위한 혁신적 도구로서 주목받아 오고 있다. 최근 몇 년간 정부는 BSC의 장점을 인식하고 공기업들이 BSC를 구축하여 조직을 혁신하고 성과를 극대화하도록 유도해왔다. 그러나 많은 공기업들의 경우 BSC 고유의 특성과 장점에 대한 충분한 공감대를 확보하지 못하고 기존의 평가 제도나 조직 문화의 특성으로 인해, 효과적인 BSC 구축 및 BSC 성과의 극대화에 어려움을 겪어오고 있다. 따라서 본 연구에서는 공기업 중 성공적으로 BSC를 도입한 것으로 평가를 받고 있는 한국남부발전(주) 사례를 분석함으로써, 공기업이 BSC를 구축할 때 수행해야 하는 활동 및 절차, 필요 자원(인력, 시간), 주요 의사결정 이슈 등을 실제 산출물과 함께 제시하였다. 이와 같은 프로젝트 세부 사항들은 공공기관 또는 비영리 기관들이 BSC를 구축하는 데 유용한 가이드라인으로 활용될 수 있을 것으로 기대된다. 또한, 본 사례 기업이 BSC 구축과정에서 겪은 문제점에 대한 극복 노력과 이를 기반으로 도출한 시사점들은 BSC를 구축하고 운영하는 다른 조직들에게 유용한 경험 지식과 통찰력을 제공해 줄 수 있을 것으로 기대된다.

공유재산 운영성과 증진을 위한 관리전담부서 설립에 대한 연구 - 경기도를 중심으로 - (A Study on Establishment of the Dedicated Management Department to Improve the Operational Performance of Public Properties - Focused on Gyeonggido Province)

  • 전영길;이무영
    • 디지털융복합연구
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    • 제18권1호
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    • pp.11-21
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    • 2020
  • 본 연구는 경기도를 주요 분석대상으로 하여 공유재산 보유현황, 관리체제와 운영성과, 운영의 한계점 등을 분석하였다. 또한 경기도와 서울특별시, 인천광역시 등의 타 광역단체들의 공유재산 관리체제를 비교·분석하여 시사점을 얻고자 하였다. 동시에 경기도 전체 공유재산 실무담당자를 대상으로 공유재산 운영과 관련된 설문조사를 실시하였다. 분석결과, 경기도는 재정자립도가 완전하지 않기 때문에 재원확충이 중요인데도 불구하고 공유재산의 세외수입 실적이 보유규모에 비해 미미한 수준이다. 그 원인으로는 무엇보다도 공유재산 관리전담부서가 별도로 신설되어 있지 않고 기존의 업무를 담당하는 주무부서도 행정력이 부족하다는 점이 주요 원인이라 판단된다. 따라서 본 연구에서는 공유재산의 운영 성과와 기타 재산 가치를 증대시키기 위해서는 공유재산 전담부서를 신설할 것을 제안하고자 한다. 설문조사에서도 공유재산 운영 성과를 개선시키려면 현재의 관리체제를 개편해야 하며 그 개편방향은 전담부서의 신설이어야 한다는 인식이 형성되어 있음을 확인할 수 있었다.

Study on Measures to Activate Technology Startup through National R&D Support Project

  • YUN, Jeong-Keun
    • 융합경영연구
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    • 제8권4호
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    • pp.1-12
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    • 2020
  • Purpose- The purpose of this study is to increase the effect of public technology transfer through government R&D support to secure the competitiveness of public technology startups. The government's R&D budget in 2019 is over 20 trillion won, and there is a legitimate need to increase the performance of technology startups through such R&D results. Research design, data, and methodology- In this paper, we comprehensively analyzed the current status of public research institutes and R&D support projects suitable for founders and analyzed and presented cases of follow-up research conducted by the Institute of Science and Technology Jobs to analyze actual performance cases of R&D support institutes. Results- In this conclusion, a developmental model of public technology entrepreneurship was proposed to increase the performance of public technology commercialization with the scalability of research institutions. In order to create a public technology information system between consumers and suppliers, a Steinweiss-type technology commercialization model for public technology commercialization, and a job-creating enterprise-type linkage R&D support business model were presented to create the results of R&D support organizations. Conclusions- Through the results of this study, it is meaningful to analyze the performance cases of technology commercialization of R&D support institutions, which have not been studied so far, to build competitiveness of research institutions and to present a growth model for the spread of technology startups. This study has implications in terms of suggesting a way to build competitiveness in technology commercialization between market demanders and suppliers by linking existing public technology startups, which deviated from the simple commercialization support system, with job creation by expanding the R&D support system.

조직의 IT 도입 시 기술수용의지와 스트레스가 업무에 미치는 영향연구 (Effect of IT Acceptance Will and Stress on Task Performance)

  • 강소라;김유정;전방지
    • Journal of Information Technology Applications and Management
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    • 제18권4호
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    • pp.119-130
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    • 2011
  • When an organization adopts new technology, performance through the technology is expected to be decided depending on attitudes of the members, in that technology produces performance only if the members zealously use it. Therefore, the members need to devote themselves to acquire and use the new technology. This attitude of members is called "IT acceptance will" (Ranarajan et al., 2005), and this research is to examine the effect of an individual's "IT acceptance will" on performance. Thus, this research analyzes what increases IT acceptance will and what effect IT acceptance will has on stress due to uncertainty of an organization-job complexity and role conflict- through new IT adoption. This research conducted a survey from July to September in 2009, targeting employees of government offices and public institutions in Kyunggi and Kyungnam provinces. Then, a total of 370 was collected and the final 344 was selected for our research analysis. As a result, this research found out that personal innovation and client orientation improved an individual's IT acceptance will, which improved performance through new IT adoption. However, the new IT adoption also increased job complexity and role conflict, but negative effects of stress on performance was not found as IT adoption will diminished the stress. Based on this result, this research discussed practical and academic implications and the limitations.

EA성숙도가 정보화관리 성과에 미치는 영향에 관한 연구 (The Effect of EAMaturity on Information Management and Performance)

  • 이동욱;전성현;박찬욱
    • 한국IT서비스학회지
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    • 제11권1호
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    • pp.39-58
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    • 2012
  • This study was carried out to figure out the relationship between EAmaturity, information management capacity, and information performance, and find the effect between these variables and the reciprocal causation. The study found that EAmaturity has a positive effect on information resource management and performance. In other words, the effect of input, calculation, management and utilization factors on information planning in EAmaturity showed that calculation, management and utilization factors have a significant effect on the information planning. While the effect of input, calculation, management and utilization factors on information introduction and management showed that only both calculation and utilization have a significant effect on the information management factor. It says that EAinput in EAmaturity does not play a big part in the planning stage, as well as not go through a series of process that is connected to the maturity stage by immediate field application. Consequently, EAmaturity varies from the level that EAcreates introduction and performance according to organization. This suggests that the maturity and performance can be also changed by the level that EAcreates information performance by accepting and using this capability within organization as well as the capability to introduce and fully perform the EAsystem presented in enterprise architecture framework of public sector.

코레일 지식경영 활성화 사례 (The Case of the Knowledge Management Activity of KORAIL)

  • 장영철;이건창;강인원
    • 지식경영연구
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    • 제9권4호
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    • pp.157-178
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    • 2008
  • It is well known in KM (Knowledge Management) literature that a certain amount of knowledge is necessary for KM to contribute to corporate performance to some extent. However, for a company to amass knowledge is very difficult due to limited time and poor understandings from employees. Especially, it becomes harder in public organization where simulating financial motif among members is constrained. In this respect, KORAIL, one of typical and leading public organizations in Korea, shows very unique example in which KORAIL succeeds in catalyzing the knowledge circulation process among members, string the resulted working knowledge, and then sharing it to improve working performance at an individual level as well as team level. This KORAIL case will help understand how important the knowledge circulation speed is to improving the corporate performance.

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병원의 특성에 따른 시장지향성 분석과 성과에 있어서 환경의 조절 역할 (The Degree of Market Orientation by Type and Size of Hospital, and Moderating Effect of Environments on Performance)

  • 김평웅;류규수;이용기
    • 한국병원경영학회지
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    • 제5권2호
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    • pp.1-21
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    • 2000
  • This study was to examine the degree of market orientated effort by hospital type and size,. and analyzed the moderating effect of environments between market orientation and it's performance. First, there was no significant differences by hospital type, such public hospital, university hospital, and private hospital. However, the orders of market orientation implementation was university hospital. private hospital, and public hospital This finding suggest that university hospital and public hospital, should be market-oriented, or customer-oriented more now, relatively. Second, there were no significant differences in marketing as management policy by hospital types, i.e. public, university or private sector hospitals. However, as to the intensity of the implementation of the market-oriented approach, private hospitals came first, followed by the university hospitals, then the public ones. This finding suggests that university and public hospitals should be more market or customer oriented to compete in the market. Third, only the competitive environment does active moderating roll on hospital performance. The competitive environmental factor forces the organization to be more market oriented. This means the more you are positively situated in the competitive environment, the more you are looking for a market oriented approach. You become more aware of the value of customers and you become more focused on the customer satisfaction and thus become more patient oriented in every facet of decision making. And market oriented hospitals recognize the importance of utilization of high tech medical treatment skills and equipment in patient care. Fourth, according the analysis, market oriented effort gives more influence on hospital performance than the environmental factors. This means that the market oriented effort should become a culture of the hospital which seeks to out distance themselves from its competitors.

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발전공기업의 성과지향보수제도가 조직몰입 및 조직성과에 미치는 영향에 대한 실증 연구 (An Empirical Study on the Performance-oriented remuneration system in the public companies of thermal power generation effects on Organization Commitment and Organizational Performance)

  • 인재만;하규수
    • 한국산학기술학회논문지
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    • 제18권2호
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    • pp.356-373
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    • 2017
  • 본 연구는 발전공기업의 성과지향보수제도가 실질적으로 직원들의 조직몰입도를 유도하여 조직의 효율성 및 조직성과 제고에 기여하는 지의 여부를 실증적으로 분석하여 공기업의 성과지향보수제도가 나아가야 할 방향을 제시해보려고 했다. 연구결과에 의하면 성과연봉제의 개인별 성과보상 적정성과 성과연봉 확정을 위한 개인별 근무평정은 조직몰입에 유의한 영향을 미치는 반면, 성과배분제의 외부평가(정부경영평가) 및 내부평가는 조직몰입에 유의한 영향을 미치지 않았다. 성과연봉제와 성과배분제 모두는 조직성과에 유의한 영향을 미치는 것으로 나타났다. 또한 성과지향보수제도 중 성과연봉제의 보상적정성 및 개인별 근무평정은 조직성과에 직접적으로 영향을 미치며, 조직몰입을 경유하여 간접적으로도 조직성과에 영향을 주어 조직몰입도의 부분적 매개효과가 있음이 검증되었으나, 외부평가와 내부평가는 조직몰입과의 영향관계가 유의하지 못하여 매개효과 검증의 의미가 없는 것으로 나타났다. 연구결과가 시사하고 있는 점은 공정하고 수용성 있는 평가지표 개발 및 성과지향 보수체계에 대한 제도운영 정책을 회사, 노조 및 직원 모두의 지혜를 모아 수립하여 시행한다면 성과지향보수제도가 회사에 대한 직원들의 애사심 고취 및 조직성과를 향상시켜 국민과 정부에게 신뢰받는 진정한 공기업으로서의 역할을 할 수 있게 된다는 것이다.

계층분석기법을 이용한 정보시스템 평가영역 및 평가항목별 가중치 설정 방안: 공공부문을 중심으로 (The Way of Establishing Weights for IS Evaluation Areas and Items by means of AHP : Focusing on Public Sector)

  • 정해용;김상훈
    • Journal of Information Technology Applications and Management
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    • 제11권4호
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    • pp.61-85
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    • 2004
  • It is tried that evaluation areas and items of information system in public sector are derived ration-ally and its weight value call be applied differently to type of information system to enhance validity and objectiveness of measurement in evaluating IS in this research. To obtain the goal of this research, firstly, five sectors - system sector, user sector, organization and management sector, the degree of strategic contribution to IS, and the degree of optimizing re-source in IS - are categorized based on broadly reviewing previous theoretical and practical research. Secondly, IS type in public sector is divided into internal operation one and customer oriented one that is object of the IS, and divided into application oriented and IT infrastructure oriented which are influence by IS. Thirdly, evaluation areas and its items are measured by 5 point scales (Likert summated scales) in addition to analysis of validity and reliability to improve objectiveness of establishing evaluation areas and its items. Fourthly, the weight values in the evaluation areas and its items are derived by using analytic hierarchy process. According to the results of analysis of weight value through AHP, it were found to be 30.4% to organization and management sector. 25.5% to degree of strategic contribution, 21.0% to user sector, 13.5% to degree of optimization of resource management, and 9.6% to system sector. and. different weight values each of the four IS type are proposed which establishing in this research. The main implications of this study is that the criteria by which IS in public sector can be categorized 4 ones is suggested and The weighted evaluation for four types of IS based on the AHP analysis enables proposing an objective evaluation method of IS in public sector for considering individual IS characterics.

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