• 제목/요약/키워드: Public Organization Performance

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조직구성원의 인식 수준이 정보시스템 활용 성과에 미치는 영향에 관한 탐색적 연구 : 공공부문 정보시스템 사례를 중심으로 (An Exploratory Study on Causal Relationship between Perceptual Level of Employees and Information System Performance : Case of Public Side Information System Use)

  • 박기호
    • 한국IT서비스학회지
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    • 제7권2호
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    • pp.165-180
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    • 2008
  • Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually. This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey's respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance. The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

농촌지도인력이 인식한 농촌지도사업에 대한 고객의 요구 및 농촌지도기관의 업무수행수준 (The Needs of Customer to Agricultural Extension Service and the Performance Level of Public Agricultural Extension Organization)

  • 김진모;전영욱;임정훈;유영주
    • 농촌지도와개발
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    • 제24권2호
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    • pp.83-97
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    • 2017
  • The purpose of this study was to classify the type of customer which is essential to agricultural extension service, specify their needs and identify the performance level of public agricultural extension organization by the needs of customer. To meet these purpose, we conducted a focus group interview and surveyed the agricultural extension workforce. The results of this study are as follows. First, we classify the customer of agricultural extension service as 9 types. Second, the needs by customer types are specified 12 types. Third, those who attached to Rural agricultural development administration and agricultural research and extension service organization in provinces recognize them selves as more performing organization than agricultural technology center in region, except one area.

연구인력의 능력지수 개발 및 측정 사례연구 : 한국전자통신연구원 사례를 중심으로 (Measuring the Capabilities of R & D Personnel : ETRI Case)

  • 유진호;배문식;백의선
    • 기술혁신학회지
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    • 제1권2호
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    • pp.220-230
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    • 1998
  • Recent concerns over national and corporate competitiveness have stimulated a renewed interest in organization's performance. The organization's performance primarily depends on resources including human resources, budget, physical based resources, and so on. Especially because the relationship between organization's performance ;md individual capabilities is more evident in R & D organizations where the knowledge base is embodied in people, there has taken an increasing interest in the methodologies for measuring the capabilities of R & D personnel. This paper presents new methodological approach to measure the capabilities of R & D personnel. And the model is empirically applied to ETRI, a public R & D organization in Korea. On the basis of the results, the implications for R & D management are discussed, with regard to R & D business and human resources management.

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The Influence of Professionalism to Job Satisfaction and Job Performance of the Physical Therapist

  • Heo, Jae Won
    • The Journal of Korean Physical Therapy
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    • 제27권4호
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    • pp.201-206
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    • 2015
  • Purpose: This study was conducted in order to understand the influence of professionalism on job satisfaction and job performance of the physical therapist. Methods: Subjects were 148 physical therapists. We conducted a questionnaire survey on professionalism, job satisfaction, and job performance. Professionalism questions were 'Compliance of professional organization', 'Beliefs about public service', 'Autonomy', 'Beliefs about self-regulation', and 'Vocation awareness of the profession'. A regression analysis was then performed. Results: The subjects' average score for professionalism was $3.18{\pm}0.31$ points. The lowest score for satisfaction was observed for 'Compliance of professional organization'. Professionalism had an effect on job satisfaction. 'Vocation awareness of the profession (${\beta}=0.44$, p<0.001)', 'Beliefs about public service (${\beta}=0.25$, p<0.01)', and 'Autonomy (${\beta}=0.17$, p<0.05)' had an effect on job satisfaction. R square=0.46 (adjusted R square=0.45). Professionalism had an effect on job performance. 'Autonomy (${\beta}=0.29$), p<0.001)', 'Vocation awareness of the profession (${\beta}=0.22$, p<0.05)', and 'Beliefs about self-regulation (${\beta}=0.18$, p<0.05)' had an effect on job performance. R square=0.25 (adjusted R square=0.22). Conclusion: The results of this study indicate that in order to improve job satisfaction and job performance, it is necessary to improve professionalism. Therefore physical therapists should improve their professionalism ('Compliance of professional organization', 'Beliefs about public service', 'Autonomy', 'Beliefs about self-regulation', and 'Vocation awareness of the profession') in order to improve their job satisfaction and job performance. In addition, research to improve professionalism of the physical therapist should be continued.

성과정보 활용행태 및 의사결정 행태가 조직성과에 미치는 영향 (The Impact of Performance Information Use and Decision Making on Organization Performance)

  • 조문석;허다혜;엄영호
    • 융합정보논문지
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    • 제10권4호
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    • pp.55-64
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    • 2020
  • 이 연구는 정부기관을 대상으로 성과정보의 활용 방식과 성과관리 과정에서 관리자의 의사결정 방식이 성과 달성 등에 미치는 영향을 실증적으로 규명하고자 하였다. 이 연구는 정부부처 성과관리 총괄담당자를 대상으로 성과정보 활용 방식, 성과지표의 적절성, 성과정보의 다양성, 관리자의 개입 수준을 조사하고, 부처별 성과 보고서를 통해 성과달성 수준을 측정하여 퍼지셋 질적분석모형을 적용하였다. 분석 결과 경성적 활용과 연성적 활용은 성과지표의 적절성 및 다양성과 조합되어 성과에 영향을 미치는 것으로 나타났으며, 과장급 관리자는 필요조건으로 사무관급은 성과지표의 적절성과 조합되어 성과에 긍정적 영향을 미치는 것으로 나타났다. 이는 정부 및 공공조직의 성과창출에 대한 영향 요인이 다양한 방식으로 조합됨을 시사하며, 후속 연구를 통해 학습의 왜곡 가능성과 시기별 편이의 한계를 극복할 필요성을 제기한다.

AN ANALYSIS ON FACTORS AFFECTING SCHEDULE PERFORMANCE OF PUBLIC HOUSING PROJECTS: CASE OF SINGAPORE

  • Bon-Gang Hwang;Xianbo Zhao;Si Yi Ng
    • 국제학술발표논문집
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    • The 5th International Conference on Construction Engineering and Project Management
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    • pp.412-418
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    • 2013
  • With the increasing demand for public housing, the Singapore government decided to reduce the waiting time of future public housing owners, which requires these projects to be completed on time. As a result, this study aims to identify the frequent and impactful factors affecting schedule performance of public housing projects in Singapore. The survey conducted with 36 industry experts revealed that "site management", "coordination among various parties", "design changes by owner during construction", "availability of laborers on site", "availability of material", and "availability of staff to manage projects" were the six factors that should be emphasized to assure the schedule performance of public housing projects. In addition, there was statistically significant agreement between public housing projects and other building projects on both the frequency and impact ranks of the factors. The findings from this study will help practitioners involving public housing projects to take measures to assure the achievement of project schedule objectives.

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기업의 조직분위기가 직무만족과 직무성과에 미치는 영향에 관한 연구 (A study on the Effect of the Organizational Climate on the Job Satisfaction and Job Performance)

  • 이선규;김영형;이웅희
    • 산업경영시스템학회지
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    • 제32권3호
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    • pp.20-28
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    • 2009
  • Member's perception toward organizational climate is an concept but generally it has been used in the meaning of Organizational climate by members, in an attempt to give an idea of what kind of meaning an organization can have from a psychological point of view to its members. This thesis insists Individual attitudes in the organization be changed characteristics of organization and individual who percepts the organization, one the basis of Organization climate effects individual attitudes directly and indirectly, and objective of the study is to verify the dependence of cause and effect between organization climate and job satisfaction and performance with manufacturing firms within Gumi National Industrial Complex. As a result, to promote the effectiveness and efficiency of the enterprise, firstly, we have to set an appropriate objectives within the organization, Secondly, the manager should recognize the controversial issue be solved in public. Lastly, the members should be inspired loyalty into their organization.

요양병원 의료기관인증제 시행 후 환자안전, 의료의 질, 조직문화 및 병원경영성과의 변화 (Change in patient safety, quality of medical care, organization culture and hospital management performance after healthcare accreditation system for convalescent hospital)

  • 서영호;김건엽;김명선
    • 한국산학기술학회논문지
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    • 제19권9호
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    • pp.391-401
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    • 2018
  • 이 연구는 요양병원 의료기관인증제 시행 후 요양병원의 환자안전, 의료의 질, 조직문화 및 경영성과에 미친 영향을 파악함에 목적이 있다. 2015년 9월 말까지 요양병원 의료기관인증을 획득한 대구지역의 36개 요양병원 중 10개 기관을 임의로 선정하였으며 2016년 2월 15일부터 2016년 3월 25일까지 요양병원 종사자들에게 설문조사를 하여 253명을 최종분석 대상자로 선정하였다. 설문조사 내용으로는 일반적 특성, 인증이후 환자안전과 의료의 질 향상, 조직문화, 경영성과의 변화가 포함되어 있다. 연구결과 환자안전과 의료의 질 향상의 변화정도에서는 진료지원체계가 3.93점으로 가장 높았으며, 조직문화의 변화정도에서는 인적자원문화가 3.78점으로 가장 높았고, 요양병원의 경영성과 부분에서는 내부프로세스 관점, 학습 및 성장관점이 3.71점으로 가장 높게 나타났다. 병원경영성과에 영향을 미치는 요인을 파악한 결과 직종이 행정직보다 간호직, 직급이 국장보다 사원이거나 과장, 환자안전과 질 향상에서 기본가치체계가 개선되었다고 생각하는 경우, 조직문화에서 인적자원문화, 개방체계문화, 위계서열문화, 생산중심문화가 개선되었다고 생각하는 경우 병원경영성과를 긍정적으로 변화시키는 영향 요인이라 응답하였다. 요양병원 의료기관인증제 시행 후 환자안전과 의료의 질 향상에는 높은 변화를 보여 긍정적 영향을 미쳤으나, 조직문화의 4가지 유형 중 위계서열문화와 생산중심문화는 보통수준의 변화를 보였으며 병원경영성과 중 재무관점은 다른 관점에 비해 상대적으로 낮은 변화를 보였다.

Study on the Effect of Creative Characteristics of Culture and Arts Organization Workers Regarding Self-efficacy and Business Performance

  • Jang, Ha-Soo
    • International Journal of Advanced Culture Technology
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    • 제7권2호
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    • pp.52-59
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    • 2019
  • The creative characteristics of Culture and Arts organization workers who connect consumers and producers of culture and arts(artists, creators, and producers) are very important in the culture and arts field. Where the cultural and arts organization workers are very important as their achievements are directly related to the appreciation of culture and art. The purpose of this study is to investigate the effect of creativity on cultural and artistic organizations workers regarding self-efficacy and work performance. The research was conducted on 208 people in national and public cultural organizations and art organizations in Gwangju Jeollanam-do. As a result of the research, originality and challenge of creative characteristics have a positive effect on self-efficacy. However, openness did not have a statistically significant effect on self-efficacy. In addition, self-efficacy has a positive effect on job performance.

조직 구성원의 자아 일치성이 신규 정보기술 도입의 성과에 미치는 영향 (The Impact of Organization Member's Self-Congruity on the Performance of the Acquisition of New Information Technology)

  • 배선진;서보밀
    • Journal of Information Technology Applications and Management
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    • 제23권2호
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    • pp.29-59
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    • 2016
  • These days, the business environment such as Information Technology (IT) is rapidly changing, and organizations are consistently trying to change themselves for the survival and success under the changing environment. In this situation, change management is very important because it draws the change behaviors of organization members for the success of organizational change. The purpose of this study is to investigate the effect of the organization members' psychological factors on the performance of the acquisition of new IT, which is one of the most important organizational change. Based on previous studies in the area of organizational change, organization members' resistance to change, self-congruity theory, change activities and organizational performance, the research model is developed for validating the effect of organization members' self-congruity on the performance of the acquisition of new IT. Statistical analyses show that self-congruity has a significant effect on the change activities. In particular, private self-congruity has more impact on the change activities than public self-congruity. In addition, self-leadership, rewards and recognitions, and the diffusion of change activities have significant effects on job satisfaction. Self-leadership has a significant effect on organizational commitment.