• Title/Summary/Keyword: Productivity management

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Workforce Diversity: A Springboard for Employee Productivity and Customer Experience

  • MAKUDZA, Forbes;MUCHONGWE, Nevermind;DANGAISO, Phillip
    • The Journal of Industrial Distribution & Business
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    • v.11 no.10
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    • pp.49-58
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    • 2020
  • Purpose: The purpose of this study was to examine the differential effect of workforce diversity on employee productivity and its subsequent impact on customer experience. Research design, data and methodology: A once-off cross-sectional research design was used in this study where the Zimbabwean civil service was targeted. Randomization was used to collect 324 validated responses. The study focused on both primary (age and gender) and secondary (education and political affiliation) dimensions of workforce diversity. Results: The results were confirmatory that workforce diversity is a significant predictor of employee productivity (β = 0.668, P < 0.05), at the same time employee productivity holds explanation to customer experience by 37%. Results also revealed that gender diversity, educational diversity and political diversity were significant determinants of workforce diversity (P < 0.05). However, the study established that age diversity was not a significant factor in enhancing employee productivity (P > 0.05). Conclusions: The study concluded that workforce diversity is a powerful tool in enhancing both customer experience and employee productivity. As such, the latter can be augmented through shrewd workforce diversity practices as championed by management. To that end, the study recommends the development of a workforce diversity framework which promotes inclusivity.

A Study on the productivity improvement of new product model for the camera module industry (카메라 모듈 제조기업의 신제품 생산성 향상에 관한 연구)

  • Choi, Jun-Ho;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.17 no.3
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    • pp.371-375
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    • 2015
  • Smartphone industry grew rapidly enough to draw a close attention in a short period less than ten years. Accordingly, required camera module industry is getting increase. In this study, it will be shown how to improve the productivity of new product model for the camera module before the growth to maximize the company profits.

A Comparative Study on Productivity of the Single PPM Quality Certification Company by using the Bootstrapped Malmquist Productivity Indices (부트스트랩 맘퀴스트 생산성지수를 이용한 Single PPM 인증기업의 생산성 비교 연구)

  • Song, Gwang-Suk;Yoo, Han-Joo
    • Journal of Korean Society for Quality Management
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    • v.38 no.2
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    • pp.261-275
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    • 2010
  • The purpose of this study is to empirically analyze the productivity change of the 10 Single PPM Certification Company in the 3 Industry(Electronics, Motor-Parts, Machines). In this study, Productivity change over the time in Korean small and medium sized firms in the 3 industries by the bootstrapped Malmquist Productivity Index(MPI). The traditional Malmquist Productivity Index(MPI) and Data Envelopment Analysis(DEA) Models have not only bias but also lack statistical confidence intervals. they could lead to wrong evaluations of the efficiency and productivity scores. In this paper, DEA and a MPI are combined with a bootstrap method in order to provide statistical inferences that analyze the performance of the Single PPM Certification Company. The data cover the period between 2004 and 2007. The result of this paper reveals : 1) The Electronics Industry had productivity effect of 17%, but there was not direct effect for other Industries(Motor-Parts, Machines). 2) average productivity Progress of the 7DMU(Electronics), 1DMU(Motor-Parts) and none(Machines).

The Effect of Multiple Value Frames of IT Productivity on Business Performance

  • Kang, Taeg-Yong;Kwon, Do-Wan;Son, Eun-Il
    • Journal of Korean Society for Quality Management
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    • v.31 no.4
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    • pp.203-218
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    • 2003
  • The ongoing debate over IT productivity has revealed paradoxical effects of IT. This study proposes that IT business value is paradoxical structured. IT impacts are not easy to generalize according to one perspective or paradigm. This study assumes multiplicity in the phenomenon of IT value and explores effects of these multiple interpretations. The study seeks to understand organizational performance. Hypotheses are developed to test the relationship between competing interpretations of IT value and organizational performance. The purpose of this study is to determine whether or not senior managers perceive IT value on the basis of divergent managerial value frames.

A Study on organizational commitment for improving productivity construction company (건설회사의 생산성 향상을 위한 조직몰입에 관한연구)

  • Kim, Do-Gyun;Kang, Kyung-sik
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.73-85
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    • 2017
  • This paper provides a basic organizational commitment research for the study was conducted academic research, especially acidic improvements in the construction industry for a job commitment on organizational commitment. In this paper, first results are derived for literature to study and improve productivity and derive a major cause of job involvement of construction companies based on it for critical that the rationale organization.

CONFIGURATION METHOD OF HEALTH & SAFETY RULE FOR IMPROVING PRODUCTIVITY IN CONSTRUCTION SPACE BY MULTI-DIMENSION CAD SYSTEM

  • Hyoun-Seok Moon;Leen-Seok Kang;Nashwan Dawood;Sang-Bok, Ji
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1161-1165
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    • 2009
  • Safety of workers and productivity in construction site are affected according to the conflict status of work spaces which are performed at a time. The interference among the work spaces in construction site should be minimized because it becomes a blocking factor that causes construction delay and low productivity. Those factors can be managed by reasonable H&S (Health & Safety) practice. This research suggests the requirements of H&S practice and rules to establish the strategy of H&S management based on the literature reviews related to H&S rule. The suggested H&S rule can be visualized for searching space conflict point if the rule is linked with visual simulation tool. Accordingly the research results can be used for improving and visualizing construction productivity by work space control in 4D/nD CAD system.

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TACT Productivity Management for Finish Works of Residential Buildings using Productivity Achievement Ratio (PAR) (공동주택 마감공사 TACT 기법 생산성 관리 - Productivity Achievement Ratio를 활용한 생산성 관리 -)

  • Joo, Seonu;Park, Moonseo;Lee, Hyun-Soo;Lee, Kwang-Pyo
    • Korean Journal of Construction Engineering and Management
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    • v.16 no.3
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    • pp.36-48
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    • 2015
  • To complete various types of finish works with higher quality in much less time, TACT, which was mostly used for high-rise buildings, has been adapted to meet the needs for systematic schedule management in construction sites. However, the effectiveness of adapting TACT has not been shown as expected due to the different perspectives on productivity from both general contractor and subcontractors based on unforeseen conditions according to the types of site. Furthermore, not enough theoretical backgrounds, empirical data, and systematic approaches to solve the fundamental problems caused by each participants' different views on productivity has produced obstacles for establishing effective solutions. Therefore, this research aims to analyze the possible main reasons for having different point of views regarding productivity among various participants of residential building sites using TACT based on literature review, site survey, and interviews. Also, case study was conducted to propose obtainable productivity (OP) regression equation and productivity achievement ratio (PAR) with reduction factors (RFs) and actual productivity (AP) data from an actual construction site. The proposed outcome may assist general contractors converting output management with PPC to productivity management with actual data using PAR. On the other hand, subcontractors would be able to estimate theory-based maximum productivity of construction sites with TACT by using OP. The PAR will enhance the communication between general and sub-contractors for their decision making process. Finally, the main RFs derived from PAR could be used as essential keys for productivity management to increase the economical and operational effectiveness of the construction project.

A Comparative Analysis of Hindrance Factors to Labor Productivity in Each Construction Site Using the IPA (IPA를 이용한 건설 현장별 노동생산성 저해요인 비교)

  • Jeong, Jae-Ho;Lee, Suk-Won;Ahn, Byung-Ju;Jee, Nam-Yong;Kim, Jae-Ju
    • Korean Journal of Construction Engineering and Management
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    • v.15 no.6
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    • pp.71-82
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    • 2014
  • Korea's labor productivity in construction sites is dependent on experience and act in accordance with the human element of the construction workers. In order to increase the work productivity of the construction site that requires a strategic management to potentially hindrance factors of labor productivity. However, without considering the potential problems, management of labor productivity in prior studies is focused only on the immediate problems. The purpose of this study is to compare the site-specific analysis of labor productivity impediments using easy IPA to identify potential causes. As a result of the analysis was to identify the realistic problems of job insecurity and poor working conditions as well as economic problems. It is expected that it is possible to provide the basic data to strategy suggestions for long-term labor productivity improvement of the construction site.

The Positive Effects of Corporate Reading Management on Employee Performance

  • JUNG, Sung-Hyun;AHN, Byoung-Soon
    • East Asian Journal of Business Economics (EAJBE)
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    • v.10 no.4
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    • pp.55-64
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    • 2022
  • Purpose - Corporate reading management requires employees capable of doing their job since employee performance is crucial to the firm's profitability. The objective of this study was to evaluate the positive effects of corporate reading management on employee management. It focuses on factors increasing employee productivity and the impacts corporate management brings about on the overall productivity of any kind of company. Research design, Data, and methodology - The current authors have investigated and conducted the qualitative content analysis (QCA) to obtain the adequate textual dataset in the prior and current literature. One of the primary benefits of doing research using content analysis is that it enables the researcher to employ a combination of qualitative and quantitative research methodologies. Result - Based on the review of the prior literature, the present authors found that there are four corporate reading management solutions to improve employee performance, following those instructions - A. Increased Motivation and Productivity, B. Employee Development, C. Businesses' Objective Alignment, and D. Improved Work Environment. Conclusion - This study addressed and figured out different factors that reading corporate can apply to influence employee performance, thus increasing the company's productivity. Future research should evaluate the adverse effects businesses might face from unfavorable working environments. The research also needed to address how ethics influences employee performance.

Analysis of the Productivity Trend of Public Health Centers in Gangwon-do Using the Malmquist Productivity Index(2006-2013) (맘퀴스트 생산성지수를 활용한 강원도 보건소의 생산성 변화 분석(2006-2013))

  • Um, Tae-Rim;Min, Ha-Ju;Lee, Kwang-Soo
    • The Korean Journal of Health Service Management
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    • v.10 no.2
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    • pp.15-23
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    • 2016
  • Objectives : The purpose of this study was to evaluate the productivity changes of 18 public health centers in Gangwon-do from 2006 to 2013 using the Malmquist Productivity Index(MPI). Methods : Data were collected from Statistics Korea from 2006 to 2013. The input variables were the numbers of medical, nursing and administrative personnels. The output variables were the performances of health promotion programs. Along with the traditional input-oriented DEA analysis, the MPI was calculated. Results : First, among the 18 public health centers, the productivity index of 14 public health centers was increased. Second, the annual productivity showed a 6% increase. Third, the productivity improvements were mainly caused by Scale Efficiency Change. Conclusions : Improving the productivity of public health centers requires the support and external policies of the national and local government. Internally, public health centers need to maintain scale optimization of the center. Additionally, efforts should be made to effectively use limited resources.