• 서비스연구
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• 제2권1호
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• pp.69-80
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• 2012

서비스 비즈니스 분야는 프로세스나 상품 유형 등에 있어서 다양하여 상호 의사소통이나 학습의 공유가 중요한데도 불구하고, 그동안 학술적이고 체계적인 연구가 미흡하였다. 따라서 본 연구에서는 서비스의 과학적 접근을 위한 연구 이슈를 검토하고 분류하는 탐색적 연구를 시도하였다. 본 연구에서는 서비스 연구 영역을 체계적인 프레임워크에 따라 제시한 Ostrom 등의 최근 연구에 기반하여, 서비스 혁신의 관점에서 서비스 실행의 영역의 '서비스 브랜딩 및 판매', '공동 창조를 통한 서비스 경험 향상', 그리고 '서비스 가치의 측정과 최적화'를 대상으로 하며, 공통 주제인 '서비스 확산을 위한 기술적용' 영역을 포함한 주제영역을 대상으로 각 분야별로 중요한 연구 실적, 향후 연구 동향, 연구 사례를 소개하였으며, 앞으로 연구가 활성화되어야 이슈 등을 제시하였다.

• 수산경영론집
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• 제35권1호
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• pp.57-85
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• 2004

To develop an blue tourism website(BTW) for electronic commerce(EC), information requirements of BTW are defined firstly. We defined information requirements of BTW from two aspects, i.e., front office and back office. Information requirements for front office were derived by consumer purchasing decision process. And information requirements for back office were derived by tourism value chain. Total 29 functions are identified as critical EC related functions of BTW. Among them, 25 functions were investigated into BTW. BTWs were searched by search engines - Yahoo and Empas - to Korean websites. There are 12 specialized BTWs, except one cyber museum website. For 12 websites, 25 functions were probed. By the results, in need recognition stage of blue tourism, only weather information was provided in most websites. In information search stage of blue tourism, package recommendation and various contents were provided in most websites. In consumption stage of blue tourism, traffic information were provided in most websites. And in after - sales service stage of blue tourism, bulletin board function was implemented in most websites. The rest of the functions were scarcely implemented. On the whole, it was concluded that most EC related functions of BTW in Korea were not implemented properly. To improve the status quo, it is expected in the dimension of individual website, that marketing planning, customized service, intelligent service, reinforcing purchasing assistance functions, customer relationship management, and escrow service etc. need to be implemented. And it is expected in the dimension of blue tourism industry, that standardizing product catalog, security assistance policy, information sharing by industrial database, finding referral model of BTW, elevating information mind, revising related laws etc. are needed.

• 디지털융복합연구
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• 제17권12호
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• pp.445-450
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• 2019

본 연구는 검색엔진으로 진화하고 있는 유튜브의 여행 Vlog에 대한 시청패턴과 콘텐츠 니즈를 파악하는 데 목적이 있다. 일차적으로 설문 지법을 사용하여 45명을 대상으로 사전 조사를 진행하였고, 이차적으로 이를 통해 얻은 결괏값을 바탕으로 Creating Pleasurable Interfaces 모형을 활용하여 심층 면담을 진행하였다. 그 결과, 첫 번째로 시청자는 여행 Vlog를 활용하여 단편적인 정보보다는 여행에 관련된 전반적인 정보를 얻고 있었다. 두 번째로 유튜브에 업로드된 여행 Vlog의 절대량이 부족하여 시청자가 원하는 정보를 얻는데 물리적인 어려움이 있었다. 세 번째로 여행 Vlog를 활용한 마케팅이 대중 매체의 광고 형식에서 벗어나지 못해 콘텐츠 전반에 서비스나 제품 노출에 일관성이 부족하다는 문제점이 도출되었다. 본 연구를 바탕으로 도출된 결과는 여행 관련 기업의 콘텐츠 마케팅 전략에 있어서 인사이트를 제공하고 크리에이터들에게 콘텐츠 제작에 실질적인 도움을 줄 수 있으리라 기대된다.

• STI Policy Review
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• 제3권2호
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• pp.111-129
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• 2012

The integration of products and services is being expanded in both manufacturing and service companies such as in Apple's iPod & iTunes, Amazon's Kindle, and Hyundai Motor Company's Mozen. This phenomenon has recently accelerated due to multiple factors including market change, lessening of differences in quality of products or services, the paradigm of participation and sharing, and deindustrialization and evolution toward becoming a service economy. The objective of this paper is to investigate and analyze the status and characteristics of integration of products and services in Korean firms and to suggest policy directions promoting this integration. Towards this purpose, income statements from the Korea Listed Companies Association (KLCA) database of companies listed on the Korea Stock Exchange are analyzed regarding the servitization of manufacturing firms as well as the productization of service firms. In addition, this research investigates the Korean Innovation Survey 2011 database for the service sector and 2010 database for the manufacturing sector in order to evaluate R&D activity in each. In the manufacturing sector, the average ratio of service sales (servitization) was low at 0.208, with bias in the level and distribution of ratios associated with the manufacturing sector. 18 out of a total of 23 sectors (78%) have low servitization, showing there's a long way to go for servitization in the Korean manufacturing sector. In the service sector, the average ratio of product sales (productization) was 9.53%, which is relatively high compared to that of the manufacturing sector. However, the distribution of ratios is also biased, as with the manufacturing sector. Based on this analysis, policy directions are proposed in terms of 1) R&D, 2) concept boost, 3) R&D result spread, 4) statistics, 5) infrastructure and 6) green growth.

• Industrial Engineering and Management Systems
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• 제8권2호
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• pp.80-92
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• 2009

This paper addresses the inventory rationing issue embedded in the regional supply chain inventory replenishment problem (RSIRP). The concerned supply chain, which was fed by the national supply chain, consisted of a single warehouse distributing a single product to multiple stores (M-stores) with independent and normally distributed customer demand. It was assumed that the supply chain operated under the order-up-to level inventory replenishment system and had only one truck at the regional warehouse. The truck could make one replenishment trip to one store per period (a round trip per period). Based on current inventories and the vehicle constraint, the warehouse must make two decisions in each period: which store in the region to replenish and what was the replenishment quantity? The objective was to position inventories so as to minimize lost sales in the region. The warehouse inventory was replenished in every fixed-interval from a source outside the region, but the store inventory could be replenished daily. The truck destination (store) in each period was selected based on its maximum expected shortage. The replenishment quantity was then determined based on the predetermined order-up-to level system. In case of insufficient warehouse inventories to fulfill all projected store demands, an inventory rationing rule must be applied. In this paper, a new inventory rationing rule named Expected Cost Minimization (ECM) was proposed based on the practical purpose. The numerical results based on real data from a selective industry show that its performance was better and more robust than the current practice and other sharing rules in the existing literature.

• 한국의류학회지
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• 제31권1호
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• pp.95-106
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• 2007

The purpose of this study is to investigate the relationship between the implementation and the performance of the eSCM in internet shopping malls, and to suggest collaborated strategy for internet shopping malls. We performed the surveys of suppliers for 3 fashion-specialized internet shopping malls and 3 general internet shopping mall. Additional surveys was performed by surveying the shopping mall merchandisers to research the differences of understandings on the performance of the eSCM between shopping malls and their suppliers. Total 143 questionnaries were distributed and collected from January 23 to February 28, 2006 and analyzed by SPSS 10.0. The results are as follows; 1) the efficiency of eSCM is related the factors of partnership and information, and among the subordinated factors the understanding and support of the top management, good communications, product and operating information sharing were find out to be significant. 2) The effectiveness of eSCM is influenced by the organizational and partnership factor. As the subordinated factors, the understanding and supports of the top management, the participations of members, good communications, good relationship and supports, and the technology level of eSCM were identified as significant. 3) Examining the differences of understandings on the performance of eSCM between the suppliers and the shopping mall merchandisers, the suppliers and the merchandisers show different opinions on the operating efficiency, and the customer service.

• 한국정보전자통신기술학회논문지
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• 제10권6호
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• pp.506-511
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• 2017

많은 기업들이 사업화를 추진하고 있는 LED 조명은 대표적인 녹색에너지 기술로 현재 우수한 제품들이 비교적 많이 공급되고 있다. 그러나 방송영상용 LED조명은 일반 가로등, 광고용 또는 운송기구용 LED조명 장치들에 비해 출력이 높으면서 휴대가 간편해야한다. 따라서 방송영상 촬영 시 크기가 크고 취급 또한 불편한 할로겐등과 형광등의 대체광원으로 LED를 사용한다면 장비의 경량화를 통하여 방송영상조명 장비산업의 활성화가 될 것으로 예측된다. LED 모듈 보드는 양산성과 칩 마운터의 SMT 생산 가능 사이즈를 고려한 후 모델별 제품의 전체적인 사이즈를 고려하여 보드 사이즈를 결정하였다. 본 논문에서는 80W 보드를 제작해기위해 20W LED보드 4장을 세로로 배치하였다. 즉 모델별 LED 모듈 보드 사이즈를 공용화하여 120W, 200W의 고출력 LED 조명장비를 보드 수의 증가로 선택할 수 있다.

• 정보처리학회논문지D
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• 제11D권2호
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• pp.479-484
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• 2004

최근 국내외 경제 위기와 더불어 인터넷을 기반으로 하는 인터넷 쇼핑몰 등의 신종 유통 업태의 출현과 외국 화장품 회사의 공격적인 국내시장 진입 등으로 인하여 제조사, 대리점, 그리고 화장품 시판 전문점을 중심으로 형성되어있는 화장품 시판 시장이 매우 큰 어려움에 처해있다. 이 논문에서는 지금의 화장품 시판 시장의 위기를 극복할 수 있는 하나의 대안으로써 화장품 유통 포탈인 COSPO 시스템을 제안한다. COSPO는 화장품 제조사, 제조사의 대리점, 그리고 화장품 전문점들간의 유통 관련 포탈 시스템으로서 다음과 같은 세 가지 기능을 보유한다. 첫째, COSPO는 화장품 제조사와 대리점, 그리고 시판점간의 유통 업무를 자동화해준다. 둘째, 화장품 시판 유통 주체간의 커뮤니케이션 기능을 제공한다. 마지막으로 COSPO는 유통점간의 업무 자동화를 통해 발생된 고객 및 상품 정보에 대한 공유를 통해 매출과 이익의 증대를 도모한다. 본 논문에서는 하나의 제조회사의 시판 유통망을 지원하는 프로토타입을 구축하였으며 이는 궁극적으로 모든 화장품 회사의 유통 채널을 포함할 수 있도록 확대되어야 할 것이다. COSPO는 화장품 제조사, 대리점, 시판 전문점, 그리고 고객 등의 각 주체에게 이익의 증가와 더불어 새로운 경제 구조와 신 시장에서 한국 화장품 산업의 유통 현대화에 크게 기여할 것이다.

• 미생물학회지
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• 제38권3호
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• pp.173-179
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• 2002

발광 박테리아인 Photobacterium species의 lux 오페론에서 발견된 riboflavin 생합성에 관여하는 유전자들(ribI,II,III,IV)의 기능을 조사하였다. 대장균에서 이들 유전자가 포함된 재조합 플라스미드를 발현시켰을 때 상당량의riboflavin이 합성되는 것을 확인하였으며, 또한 이들 유전자들(ribI,II,III,IV)의 기능을 riboflavin에 대하여 종속 영양체인 대장균 돌연변이주(BSV 11,18)를 이용한 유전학적인 방법과 생화학적 방법으로 분석한 결과, 이들은 각각 riboflavin synthase, 3,4-dihydroxy-2-butanone 4-phosphate (DHBP) synthase, lumazine synthase, GTP cyclohydrolase II활성도를 갖는 단백질을 코드하는 것으로 밝혀졌다. 이는Photobacterium species의 riboflavin 유전자 체계가 riboflavin 생합성에 관여하는 모든 5개의 유전자들이 한 오페론에 존재하는 Bacillus subtilis와 주요 riboflavin 유전자들이 분리되어 있는 대장균과는 다른, 중간적인 형태를 갖는다는 것을 나타낸다.

• 보건행정학회지
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• 제29권3호
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• pp.374-378
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• 2019

After the announcement of Moon Jae-in Government's plan (Moon's Care) for Benefit Expansion in National Health Insurance in August 2017, it is necessary to monitor the effects of the policy, especially household out-of-pocket payments (OOP). This paper aims to observe the current status and trend of OOP in Korea. Current health expenditure (CHE) was 144.4 trillion won in 2018, which accounts for 8.1% of gross domestic product (GDP) increased 9.7% from the previous year. Although GDP's share of CHE has been close to the average of the Organization for Economic Cooperation and Development (OECD) countries, the public fund's share was 59.8% of the total in 2018, which was lower than the OECD average of 73.5%. OOP's share was 32.9% in 2018, which decreased from 37.4% in 2008. The share of OOP of non-covered services was 20.0% in 2018, which decreased from 22.9% in 2008. The share of cost-sharing with third-party payers was 12.9% in 2018, which decreased from 14.5% in 2008. The OOP of non-covered services was significantly decreased in hospital and inpatient curative care, but the OOP of non-covered services was significantly increased in the medical clinic. The effect of Moon's Care was not showed in OOP through the results of 2017 and 2018, but further monitoring is needed because the Moon's Care is progressing and the observational period is short.