• Asia pacific journal of information systems
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• 제29권3호
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• pp.524-546
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• 2019

Product-service systems (PSS), integrating physical products and services, currently play a crucial role in sustainable economies. In addition to the highly competitive global economy, the emergence of new digital paradigms is supporting the shift toward servitization. Although the great potential of such paradigms is recognized by both practice and research, their implications for PSS are not yet clear. In particular, features of Internet of Things (IoT), such as total connectedness and ubiquity of smart sensors and actuators, provide various new opportunities for PSS. This study explores such opportunities by conducting structured literature review and 13 interviews. We organize the findings in two folds: First, we introduce four degrees of IoT involvement in PSS business models and elaborate the opportunities that they create for different types of PSS. Second, we present the key technologies and approaches that IoT provides concerning PSS lifecycle management.

• 융합정보논문지
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• 제9권9호
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• pp.20-26
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• 2019

ICT 기술의 발전과 스마트폰 보급의 활성화로 온라인 마켓을 통해 다양한 제품을 구매하는 구매 서비스가 활성화되고 있다. 특히 보관 및 배송 기술의 발전으로 인하여 보관기관이 짧은 식자재의 경우도 온라인을 통해 구매가 가능함으로써 오프라인 판매만을 수행하는 상가의 경우 매출이 감소되고 있는 추세이다. 따라서 본 논문에서는 기존 오프라인 판매만 수행이 가능한 소규모 상가에서 전문적인 판매 지식 및 판매망이 없어도 구매 서비스를 통해 광고 효과 및 주문, 배달이 가능한 통합 솔루션을 제안한다. 제안하는 시스템은 사용자가 원하는 제품에 대한 이미지 검색을 통해 효율적으로 제품에 대한 정보를 카테고리별로 볼 수 있으며, 이로 인해 등록된 제품 판매처가 추가적인 광고가 없어도 효율적으로 판매가 가능하다는 장점이 있다.

• 산업경영시스템학회지
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• 제22권51호
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• pp.29-40
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• 1999

The distribution center location and routing problem involves interdependent decisions among facility, transportation, and inventory decisions. The design of distribution system affects the customers' purchase decision by sets the level of customer service to be offered. Thus the lower product availability may cause a loss of demand as falls off the customers' purchase intention, and this is related to the firm's profit reduction. This study considers the product availability of the distribution centers as the measure of the demand level change of the demand points, and represents relation between customer service and demand level with linear demand function. And this study represents the distribution center location and routing to demand point in order to maximize the total profit that considers the products' sales revenue by customer service, the production cost and the distribution system related costs.

• 정보처리학회논문지A
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• 제13A권4호
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• pp.317-322
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• 2006

RFID 시스템은 최근 다양한 분야로 적용되면서 개발이 급증하고 있다. 특히 RFID 시스템은 공급 업체의 물류분야에서 공급 사슬 관리 시스템의 중추적인 기술로 사용된다. 물류분야에서는 신속하고 정확하게 제품을 파악해야 하는데 제품의 이동으로 인하여 제품의 재고관리를 실시간으로 처리하는데 문제점이 있다. 본 논문에서는 이러한 문제점을 해결하기 위하여 RFID 네트워크의 구조적 기준이 되는 EPC-IS 네트워크를 이용하여 제품의 재고 상태를 실시간으로 파악한다. 또한 위조품이나 도난품을 파악하는 정품인증 서비스를 실시간으로 제공한다. 따라서 본 논문을 통하여 제품의 관리를 실시간으로 처리할 수 있음을 보인다.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2006년도 추계학술대회 논문집
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• pp.1418-1422
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• 2006

The project of advanced urban transit system development is developing the advanced vehicle and the core technologies for the cost down by system change, the transport safety and the environmental friendliness and the improvement of passenger service. The product data management system is installed for management of each project. Various data and informations producted from each project are made for database. Therefore, we develop the product data management system.

• 한국IT서비스학회지
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• 제12권2호
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• pp.387-410
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• 2013

Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

• 유통과학연구
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• 제12권12호
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• pp.27-41
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• 2014

Purpose - This study examines various reservation service components that would increase customers' brand attachment and loyalty, while discussing how reservation service components would affect the customer behaviors. Research design, data, and methodology - This study theoretically analyzed the hotel package product reservation system, the customer expectations, the brand attachment, and the brand loyalty, while reviewing previous studies. Results - This study analyzed the distribution channels of the hotel package products from various angles and, as for more extensive research, the study explained the different results caused by each different reservation system type that may be preferred by each individual customer. Conclusions - It was confirmed that, of the hotel reservation service components, the convenience factors, the reliability factors, the information factors, and the other factors other than the human factors, have a significant influence on the customer expectations. Further, the study also revealed that the customer expectation has an important effect on the brand attachment. In addition, the study improved the prevailing understanding on the relation between the brand attachment and the brand loyalty.

• 한국정보처리학회논문지
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• 제1권2호
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• pp.141-153
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• 1994

본 연구는 데이터베이스 서비스 요금산정에 관한 기준을 설정하는데 필요한 데이 터베이스 서비스의 원가계산방법을 연구.제안하는 것에서 출발하였다. 이를 위해 첫 번째로 정보생산, 정보관리, 정보제공,정보이용 분야로 구성되는 정보유통체계를 기 준으로 각 분야별 업무내용을 조사하였다. 두번째로 원가계산에 필요한 비목을 결정 하는 요소를 분류하였다. 원가계산요소는 인건비, 재료비, 전산기관리비, 외주비, 경 비, 마케팅비, 기타비용으로 크게 나눈다. 세번째로 원가요소를 정보유통체계의 각 분야별 업무내용에 적용시키는 것이다. 이때 해당 기업과 정보의 특성에 맞게 원가 요소를 재 분류시킬 필요가 있다. 재분류 작업중 대표적인 것은 비용의 배분문제이다. 마지막으로 원가요소에 실제 비용을 적용해서 정보별 원가계산표를 작성한다. 이와 같은 일련의 작업을 통해서 단계적으로 실행된 정보별 원가계산은 해당 정보에 대한 원가관리 뿐만 아니라, 정보별 요금산정에 필요한 기본자료로 이용될 것이다.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2015년도 추계학술대회
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• pp.603-606
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• 2015

The post-production of smart farming defines the stage that the final products are delivered from producer to consumers via market on ICT network. It deals with the process of product packaging and distribution from producer to consumer with marketing strategy. This focus on reference model for post-production service including specialization, centralization of product delivery, and just-in-time delivery, and marketing system on the network. It defines a significant function component on post-production stage. The producer plays a significant role in economy being one of the main contributors to the many customers. This articles suggest the effective product distribution service which requires delivering the right product, in the right quantity, in the right condition, to the right place, at the right time, for the right cost, and encompassing global marketing based on ICT network, will be provided[1].

• 정보기술과데이타베이스저널
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• 제8권2호
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• pp.17-40
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• 2001

The purpose of this study is to empirically identify the critical success factors of MRO e-marketplace. The research model presented in this study suggests that the success of MRO e-marketplace depends on environment of organization, type of product and service, and system of MRO e-marketplace. The major empirical findings of a survey of 38 firms in Korea are as follows: 1) The managers of firms have a deep concern on the effectiveness of MRO e-marketplace and are satisfied with the time saving provided by the transaction through MRO e-marketplace. 2) The variables affecting the success of MRO e-marketplace are classified into eight factors representing the characteristics of environment of organization, type of product and service, and system of MRO e-marketplace. 3) Among eight factors extracted from factor analysis, three factors are highly associated with the success of MRO e-marketplace. More specifically, the three factors, such as inside environment of company, capability of product supply, and basic function of MRO e-marketplace system, are the most Important factors affecting the success of MRO e-marketplace. The implications of the study are discussed and furlher research directions are proposed.