• 제목/요약/키워드: Procedural management performance

검색결과 41건 처리시간 0.027초

벤처기업의 정보시스템 특성과 조직특성이 과정적 경영성과에 미치는 영향 (A Study on the Effect of the Information System Factors and the Organizational Factors of Venture Firms on Procedural Management Performance)

  • 김기중;이선규
    • 융합정보논문지
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    • 제8권2호
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    • pp.209-218
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    • 2018
  • 본 연구는 수도권의 중소 벤처기업에 근무하고 있는 관리자를 대상으로 하여 정보시스템 특성과 조직특성이 과정적 경영성과에 미치는 영향을 분석하였다. ICT 도입과 기업성과에 대한 선행연구에서는 대기업과 일반 중소기업을 대상으로 한 연구가 주류를 이루고 있는데, 본 연구에서는 중소벤처기업의 특성을 고려하여 연구를 수행하였다. 연구결과 시스템 특성의 시스템 적합성, 시스템 품질, IT 자산은 과정적 경영성과에 긍정적인 영향을 미치는 것으로 분석되었고, 조직특성의 관리자 인지, 인적자원의 역량은 과정적 경영성과에 긍정적인 영향을 미치는 것으로 분석되었으나 평가와 보상은 경영성과에 긍정적인 영향을 미치지 않는 것으로 분석되었다. 이러한 연구결과는 선행연구에서 제시하고 있는 연구결과와 대부분 동일한 분석결과를 보이고 있었다. 벤처기업은 자금력이나 기술, 조직관리 능력이 일반 중소기업 보다 대부분 열악하다. 그러나 새로운 정보시스템의 도입과 확산 요인은 일반 중소기업과 큰 차이가 없음을 알 수 있었다.

병원 인사고과의 공정성지각 영향 요인에 관한 연구 (Study on Antecedents and Consequences of Perceived Justice of the Performance Appraisals in Hospital Organization)

  • 이종효;안상윤
    • 한국병원경영학회지
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    • 제14권4호
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    • pp.103-123
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    • 2009
  • The purpose of this study is to investigate antecedents and consequences of perceived justice of performance appraisals, which is classified as distributive and procedural justice, in hospital organization. The results of this study are summarized as follows. First, for distributive justice of performance appraisals, the influential factors are the pertinence of performance appraisal method, the opportunity of self-reporting, the availability of performance appraisal, and the feedback of performance appraisal. For the procedural justice of performance appraisals, they are the leadership style of performance appraisers, the ratee-rater exchange relationship, the pertinence of performance appraisal method, the opportunity of self-reporting, and the feedback of performance appraisal. Second, the perceived justice weakly affects outcome variables, organizational commitment and job satisfaction. By these results, the performance appraisal system needs to be changed in order to enhance distributive justice through the improvement of suitable methods of the performance appraisal, the opportunity of self-reporting, the availability of performance appraisal, and the feedback of performance appraisals. If it is difficult to increase the level of distributive justice due to the environmental restrictions in hospitals, the way to enhance the procedural justice more than the distributive one should be considered.

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외식프랜차이즈 가맹본부 지원서비스와 성과간에 관계공정성의 매개효과 (Mediating Effects of Relationship Fairness Between Franchisor's Support Service and Performance in Food Service Franchise)

  • 이상석
    • 한국프랜차이즈경영연구
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    • 제10권2호
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    • pp.19-32
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    • 2019
  • Purpose - This paper aims to investigate the mediating effects of relationship fairness factors between franchisor's support services and performance(re-contract intention) in food service franchise. More specifically, fairness was measured into distributive, procedure, interaction, and information, franchisor's support service was divided into pre-start support services (initial support services) and post-start support services (continued support services), and performance (re-contract intent) was measured using 3 items such as re-contract, contract extension, and recommendation. Research design, data, and methodology - The population for the survey is the head of franchises in the metropolitan area (Seoul/Gyeonggi), which operates a restaurant franchise, and samples included a wide range of overseas/domestic brands and regions. The survey was conducted from August 1 to September 30, 2018 through the survey agency. The survey was conducted together with a telephone interview and a direct visit by the investigator. A total of 205 questionnaires were collected and retrieved, 4 questionaires containing missing information were excluded and 201 responses were used for analysis. Results - The results shows that franchisor's initial support services have significant positive effects on procedural, interpersonal, and informational relationship fairness, and continuous support services have significant positive effects on distributive, procedural, interpersonal, and informational relationship fairness. This study also shows that informational and procedural fairness have significant positive effects on performance(re-contract intention). Finally, continuous services a significant positive effect on performance(re-contract intention). Conclusions - The results show that franchisor make a manual, and should improve fairness through regular investigation whether support services was executed as promised in the manual after franchisee operation. In addition, information fairness and procedural fairness have been shown to increase performance(re-contract intention). These results mean that the franchisor's headquarters should provide product and service support for the merchant in accordance with the manual and management policy to reduce asymmetry in information and improve procedural fairness to enhance performance(re-contract intention).

Employee Performance Optimization Through Transformational Leadership, Procedural Justice, and Training: The Role of Self-Efficacy

  • KUSUMANINGRUM, G.;HARYONO, Siswoyo;HANDARI, Rr. Sri
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.995-1004
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    • 2020
  • This study aims to analyze the effect of transformational leadership (TL), procedural justice (PJ), and training (T) on employee performance (EP) mediated by self-efficacy (SE). The object of this research is Rumah Sakit Umum Daerah (RSUD) M.Th. Djaman, a hospital in Sanggau Regency, while the subjects are the institution's staff. Data collection search uses purposive sampling with a total of 120 samples. Data are obtained through questionnaires distributed directly to respondents using the Google Form application. Data analysis techniques used in this study include standard error of mean (SEM) with AMOS software version 24.00. Methods use to test validity and reliability of data include Confirmatory Factor Analysis (CFA), Construct Reliability (CR) and VE. The results of the analysis show that only training has a significant effect on self-efficacy, and self-efficacy has a significant effect on employee performance. Also, self-efficacy is proven to mediate the role of training on employee performance; the other hypotheses are not significant. Training is the most prominent positive factor affecting self-efficacy and self-efficacy has a significant effect on employee performance at RSUD M.Th. Djaman. The results of this study can be used as a reference by management in determining what policy priorities should take precedence.

응용소프트웨어 패키지 구입과정의 특성이 경영정보시스템 성과에 미치는 영향 (The Prodecural Characteristics of Application Software Package Acquisition And There Influences on MIS Performance.)

  • 이진주;신현식
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 1990년도 춘계공동학술대회논문집; 한국과학기술원; 28 Apr. 1990
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    • pp.71-80
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    • 1990
  • The main objectives of this paper are as follows: 1) identifying th procedural characteristics of application software package acquisition and, 2) analyzing the relationship between those characteristics and MIS performance. Three stages and thirty core tasks of the application software package acquisition process were identified after reviewing relevant literature. The model specifying the relationship between procedural characteristics of application software package acquisition and MIS performance was established and 12 hypotheses were derived. Data were collected form 41 Korean companies and hypotheses were tested empirically.

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공정성이 조직효과성에 미치는 영향에 관한 실증 연구 (A Study on the Impact of Organization Justice, and Organizational Effectiveness)

  • 조국행
    • 경영과정보연구
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    • 제15권
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    • pp.71-90
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    • 2004
  • This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of distributive justice and procedural justice. relationships of organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness. To summarize the result of three variables's relationship influence is as below. The results indicated that perceptions of procedural justice as much organizational effectiveness than do perceptions of distributive justice. As also predicted, the perception of distributive justice did not impact organizational effectiveness. Therefore, Partially supporting the hypothesis. The research implications of these study suggest that great causality should be this paper' research model in three variables. The result indicate that manager must pay attention to employees perceptions of procedural justice and distributive justice.

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PMO의 역량과 조직공정성이 IT 프로젝트 성과에 미치는 영향에 관한 연구 (A Study on the Effect of PMO Capability and Organization Justice on IT Project Performance)

  • 김기현;박근완;황승준
    • 한국전자거래학회지
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    • 제21권3호
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    • pp.129-151
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    • 2016
  • 본 연구는 PMO(Project Management Office)가 도입된 IT 프로젝트 경험자를 대상으로, 내 외부 PMO의 역량과 프로젝트 성과 간의 관계에 있어 조직공정성을 매개변수로 하여 영향 관계를 파악한 연구이다. 연구결과, 내부 PMO 역량은 절차공정성과 분배공정성뿐만 아니라 프로젝트 성과와도 직접적 관련이 있는 것으로 나타났다. 반면 외부 PMO 역량은 절차공정성에만 관련이 있고, 프로젝트 성과와는 관련이 없는 것으로 분석되었다. 또한 절차공정성과 분배공정성은 모두 프로젝트 성과와 관련이 있는 것으로 확인됐다. 일반적으로 조직 내부에서는 프로젝트 관리역량을 충분히 갖추고 있음에도 불구하고, 프로젝트 관리의 공정성 객관성을 위해 외부 전문 컨설팅 기관의 역량을 도입한다. 그러나 절차공정성에 대한 검정통계량값의 경우, 내부 PMO 역량이 외부 PMO 역량에 비해 상대적으로 높고 유의성이 있는 것으로 드러났다. 또한 내부 PMO 역량만이 분배공정성과 프로젝트 성과에 직접적 상관성을 가지는 것으로 나타났다. 본 연구는 내 외부 PMO 활동 수행에 필요한 인적 역량을 도출하는데 그 지표가 될 것이며, 내 외부 PMO 도입을 통한 프로젝트 관리 전략을 세우는데 기반을 마련했다는데 의의가 있다.

소매업체-공급업체 관계에서 윤리경영 평가가 관계성과에 미치는 영향: 공급업체 공정성 지각의 매개효과를 중심으로 (The Effect of Ethical Management on Performance of Retailer-Vendor Relationship: The Mediating Effect of Equity from Vendor Perspective)

  • 허원무;박진용;김민성
    • 한국유통학회지:유통연구
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    • 제13권2호
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    • pp.59-78
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    • 2008
  • 본 연구는 유통업체와 공급업체와의 관계에서 공급업체가 지각한 윤리경영과 공정성이 거래성과에 미치는 영향을 규명하는데 목적이 있다. 유통업체와 거래를 하고 있는 공급업체 368개를 대상으로 실증 분석한 결과, 첫째, 유통기업차원의 윤리경영은 공급업체의 절차적 공정성과 상호적 공정성에 정의 영향을 미치는 것으로 나타났으나, 임직원들의 윤리경영은 상호적 공정성에만 정의 영향을 미치는 것으로 나타났다. 둘째, 절차적 공정성과 상호적 공정성은 분배적 공정성에 정의 영향을 미치는 것으로 나타났다. 마지막으로 분배적 공정성과 상호적 공정성은 거래성과에 직접적으로 영향을 미치는 것으로 나타났으나, 절차적 공정성은 분배적 공정성을 매개로 거래성과에 영향을 미치는 것으로 나타났다.

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공정성과 조직유효성에 관한 연구 - 조직몰입, 직무만족과의 관계를 중심으로 - (A Study on the Impact of Justice, and Organizational Effectiveness - Organizational Commitment, Job Satisfaction)

  • 조국행
    • 경영과정보연구
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    • 제12권
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    • pp.77-99
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    • 2003
  • This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational commitment and job satisfaction and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of DJ(distributive justice) and PJ(procedural justice). Add to that two's justice's impact organizational committment, job satisfaction and to examine relationships of organizational committment, job satisfaction. Third, to examine relationships of organizational committment, job satisfaction and organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational commitment and job satisfaction and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness.

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연관성규칙을 이용한 사용자의 인지차이가 구매행동에 미치는 영향 분석 - 기계번역 프로그램 사용자를 중심으로 (An Analysis of the Effect of Cognitive Gaps on Purchasing Behavior Using Association Rules - Foucused on Users of Machine Translation Program)

  • 이인혜;조성빈
    • 한국경영공학회지
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    • 제23권4호
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    • pp.179-195
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    • 2018
  • So far, the evaluation of machine translation has used a numerical approach, but there is evidence that it is not sufficient to reflect the characteristics or behavior of machine translation users(Hutchins, 2007; Wu et al., 2016; Park et al., 2013). Therefore, this study focused on the purpose of use and purchasing behavior of machine translation users. At this time, the indirect comparison method introduced by Morgan and Hunt(1994) was used to measure cognitive gaps and analyze the purchasing behavior of users. According to the analysis of association rules using cognitive gaps, the smaller the cognitive gap, the more positive the purchase behavior. In addition, procedural knowledge derived from language knowledge is activated in situations involving responsibility, and in routine situations, procedural knowledge trained from pragmatic knowledge works.