• 한국의류학회지
• /
• 제47권3호
• /
• pp.442-458
• /
• 2023

This study aimed to elucidate the information privacy attitudes and behaviors of users of size recommendation services based on body information. Focusing on the privacy calculus theory, the effects of information privacy concerns as well as perceived risk and benefit of information disclosure on information disclosure intention were analyzed. Consumers who used size recommendation services based on body information were surveyed from August 18 to 24, 2022. Analysis of the 251 responses collected revealed that information privacy concerns did not significantly affect information disclosure intention. Information privacy concerns had a positive effect on perceived privacy risk; however, perceived privacy risk had a negative effect on information disclosure intention, while perceived privacy benefit had a positive effect on information disclosure intention. Therefore, the privacy calculus theory confirms the existence of the privacy paradox, revealing perceived privacy benefit has a greater impact on information disclosure intention than perceived privacy risk.

• 경영정보학연구
• /
• 제18권3호
• /
• pp.185-207
• /
• 2016

본 연구에서는 전자상거래 웹사이트와 인터넷 사용자 간의 신뢰를 높이고 인지된 위험을 완화하는 방법인 프라이버시 정책을 실증적으로 연구하고자 한다. 공정한 정보규정(FIP; Fair Information Practices)의 다섯 가지 요인인 공지, 접근, 선택, 보안, 시행을 통해 프라이버시 정책에 대한 인식을 측정하고 개인정보제공의도에 미치는 영향을 분석하였다. 또한 정책의 인식과 개인정보제공의도 간의 관계에 있어서 인지된 프라이버시 신뢰, 프라이버시 위험의 매개효과를 검증하였고, 개인의 신뢰성향을 프라이버시 정책의 인식과 프라이버시 신뢰 간 관계를 강화하는 요인으로 설정하여 조절효과를 확인하였다. 연구의 결과, 프라이버시 정책 인식과 개인정보제공의도 관계에서 인지된 프라이버시 신뢰와 위험이 통계적으로 유의한 영향을 미치는 것을 확인하였다. 또한 조절변수로 사용된 신뢰성향이 프라이버시 정책의 인식과 프라이버시 신뢰 관계를 강화하는 것으로 나타났다. 본 연구는 공정한 정보규정을 기반으로 프라이버시 정책에 대한 개인의 인식을 측정하여 실증적으로 분석했다는 점에서 의의가 있으며, 연구의 결과가 프라이버시 정책의 향후 연구에 시사점을 제시한다.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권6호
• /
• pp.221-231
• /
• 2020

This research investigates the relationship among product risk, financial risk, security risk, privacy risk, perceived satisfaction, and purchase intention. Validated measurements were identified from a literature review. The measurement model and the conceptual model depicting hypothesized relationships were evaluated based on responses from 306 customers using confirmatory factor analysis and structural equation modeling. The results showed that product risk, financial risk, security risk, and privacy risk impacted on perceived satisfaction. Besides, product risk, privacy risk, and perceived satisfaction influenced purchase intentions. Thus, this study focused on the influences of product risk, financial risk, security risk, and privacy risk on their cognitive attitudes toward websites. That means the more consumer perceive security, the more they avoid shopping online. The study is important to show how perceived risk affects online shopping behaviors, and it invites marketers to make necessary adjustments to prevent perceived risks to increase and online shopping to decrease. The findings of this study suggest the creation of a framework on the effect of perceived risk types on online shopping. Managers need to take perceived risks into account when designing their electronic marketing channels. In addition, shopping websites should strengthen their transaction security by appropriately using various available resources and new information technologies.

• 한국정보시스템학회지:정보시스템연구
• /
• 제26권2호
• /
• pp.43-62
• /
• 2017

Purpose This study provided empirical support for the model that explain the formation of privacy concerns in the perspective of Information Boundary Theory. This study investigated an integrated model suggesting that privacy concerns are formed by the individual's disposition to value privacy, privacy awareness, awareness of privacy policy, and government legislation. The Information Boundary Theory suggests that the boundaries of information space dependends on the individual's personal characteristics and environmental factors of e-commerce. When receiving a request for personal information from e-commerce websites, an individual assesses the risk depending on the risk-control assessment, the perception of intrusion give rise to privacy concerns. Design/methodology/approach This study empirically tested the hypotheses with the data collected in a survey that included the items measuring the constructs in the model. The survey was aimed at university students. and a causal modeling statistical technique(PLS) is used for data analysis in this research. Findings The results of the survey indicated significant relationships among environmental factors of e-commerce websites, individual's personal privacy characteristics and privacy concerns. Both individual's awareness of institutional privacy assurance on e-commerce and the privacy characteristics affect the risk-control assessment towards information disclosure, which becomes an essential components of privacy concerns.

• 한국정보시스템학회지:정보시스템연구
• /
• 제21권4호
• /
• pp.55-79
• /
• 2012

LBS(Location-Based Service) is one of the smartphone application services which has been receiving great attention recently. Various applications of smartphone use LBS to provide innovative services. However, use of LBS raises privacy concerns because the location information of users is constantly exposed. Privacy calculus perspective attempts to understand the characteristics of the user's privacy. It is based on the risk-benefit analysis in the economics' perspective. That is, when the benefit expected through personal information disclosure is higher than risk, we are willing to provide personal information. This research suggested a research model based on the privacy calculus perspective to clarify the effect of information disclosure intention of smartphone LBS application users. Based on the main factors of privacy calculus, perception of privacy risk and privacy benefit, the relationship of the perceived value and the information disclosure intention was empirically analyzed by utilizing structural equation modeling(SEM) methodology. According to the results of the empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between privacy concern and information disclosure intention. This study showed a strong evidence of antecedent factors based on privacy calculus of personal information disclosure in smartphone LBS applications.

• 품질경영학회지
• /
• 제42권3호
• /
• pp.387-406
• /
• 2014

Purpose: The widespread use of social network services (SNS) has caused users concern about the disclosure of their privacy or personal information. The purpose of this study is to analyze the factors of privacy concern and self presentation that affect the user resistance in the use of social network service. Methods: This study verifies the factors that affecting the user resistance in SNS. The research model suggested in this study is tested via a survey of 260 SNS users. SPSS and Smart PLS had been used to test the suggested hypotheses. Results: This study shows that privacy experience, privacy awareness, self esteem, and social desirability significantly influence perceived risk and that privacy awareness, self esteem, self efficacy, and perceived risk significantly influence perceived trust. It also verifies that perceived risk and perceived trust positively affect user resistance. Conclusion: This paper suggests that high awareness on privacy of SNS user encourages the SNS companies to consider the privacy protection mechanism for eliminating various factors that affecting the risk. This study also shows that the privacy calculus model applies to understanding the mechanism on resistance of SNS user.

• 유통과학연구
• /
• 제22권6호
• /
• pp.95-106
• /
• 2024

Purpose: This study investigates the complex dynamics of consumer behavior in Vietnamese banking omnichannel environments, focusing on the roles of service consistency, service transparency, flow, perceived privacy risk, and loyalty intention. Research design, data and methodology: Using a sample of 422 Vietnamese bank customers, data analysis revealed significant relationships among the variables under investigation. Results: Firstly, service consistency was found to positively influence flow experiences and negatively impact perceived privacy risk, highlighting the importance of uniform service quality across channels in enhancing consumer engagement while mitigating privacy concerns. Similarly, service transparency was positively associated with flow experiences and negatively associated with perceived privacy risk, underscoring the importance of transparent information dissemination in fostering immersive consumer experiences while alleviating privacy apprehensions. Furthermore, both flow experiences and perceived privacy risk significantly influenced loyalty intentions, indicating the pivotal roles of engaging experiences and data security in driving consumer loyalty. Additionally, mediated relationships were observed, demonstrating the interplay between service consistency, service transparency, flow, perceived privacy risk, and loyalty intention in shaping consumer behavior in omnichannel contexts. Conclusions: These findings provide valuable insights for retailers and marketers seeking to optimize consumer experiences and cultivate loyalty in omnichannel environments by prioritizing consistency, transparency, and data privacy protection.

• 디지털융복합연구
• /
• 제14권12호
• /
• pp.1-12
• /
• 2016

오늘날 스마트폰의 대중화와 SNS의 확산으로 빅데이터 시대가 도래하면서 남녀노소 누구든지 개인정보 유출위험에 노출되어 있다. 본 연구는 기존의 프라이버시 연구와는 달리 SNS 이용자의 개인정보 제공의도에 영향을 미치는 프라이버시 요인을 규명하고자 한다. 또한, 인지된 프라이버시 위험요인과 기업에 대한 신뢰요인이 개인정보 제공의도에 어떠한 영향을 미치는지 알아보고자 한다. 실증 데이터를 분석한 결과, 직접적으로 해킹 등 프라이버시 유출을 경험했음에도 불구하고 위험을 인지하면서도 개인정보를 제공한 것으로 나타났다. 독립 변수 중 인지된 프라이버시 위험에 가장 강한 영향을 미치는 요인으로 프라이버시 정책, 프라이버시 염려, 개인정보 유출경험, 프라이버시 인식 순으로 나타났으며, 기업에 대한 신뢰에 가장 강한 영향을 미치는 요인으로는 프라이버시 정책, 프라이버시 인식, 프라이버시 염려, 개인정보 침해경험 순으로 나타났다. 또한, 인지된 프라이버시 위험과 기업에 대한 신뢰는 모두 개인정보 제공의도에 영향을 미치는 것으로 나왔으며, 이를 토대로 개인정보 프라이버시에 대한 시사점을 제시했다.

• 한국정보시스템학회지:정보시스템연구
• /
• 제25권3호
• /
• pp.197-215
• /
• 2016

Purpose This study aims to investigate the factors that influence decision making in relation to providing personal information on the internet with respect to the integration of the privacy calculus theory and protection motivation theory based on the dual-calculus model proposed by Li(2012). Design/methodology/approach The privacy calculus theory and protection motivation theory have been applied to explain privacy behavior to a certain degree but few studies have been conducted to explain privacy behavior based on the integration of these two theories. Although Li(2012) proposed the dual-calculus model, he only proposed its framework and did not carry out an empirical study. Therefore, this study proposes a research model that integrates these two theories and examines the relationship between the two theories through an empirical study. Findings According to the results of empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between coping appraisal and privacy risk in the risk calculus process. Thus, the results verify that external threat played a decisive role in increasing the risk level of a consumer's privacy. It can be discussed the ways to enhance the privacy behavior of consumer on the internet through these findings.

• International Journal of Contents
• /
• 제13권1호
• /
• pp.22-30
• /
• 2017

The diffusion of advanced mobile technology has introduced new types of personal information or 'location data'. These new data mean new opportunities for businesses, such as location-based services (LBS), but have resulted in new consumer anxieties regarding disclosure of personal information. This study examines the effects of the consumers' perceived control over "time-andplace" information in location-aware services on their perceived privacy risk. A total of 270 respondents participated in this study. Conditions of perceived privacy control were operationalized over time-and-place information, in a $2{\times}2$ factorial design. Results indicate that the perceived control over time-and-place personal information is a significant predictor of perceived risk, and control assurances over time-and-place information enhances the perception of control, thus alleviating the perceived risk. In addition, the effect is much more significant when time and place were combined.