• 한국조리학회지
• /
• 제23권8호
• /
• pp.17-26
• /
• 2017

This study compared and analyzed the importance-satisfaction regarding the selection attributes of the convenience store focusing on PB lunch box for consumers of 20s and 30s. According to the research results, the importance of factors such as easy purchase, time reduction, convenient intake were found to be high among the selection attributes of the convenience store PB lunchbox and those of factors such as confirmation of food ingredients, nutrition, and new taste were found to be relatively low. In addition, factors with high satisfaction included easy purchase, convenient intake, time reduction, while factors with low satisfaction were confirmation of food ingredients, nutrition and hygiene. The results of the IPA analysis were as follows: The $1^{st}$ quadrant (Keep up the good work) included convenience, time reduction, easy purchase, convenient intake, convenient cooking method, and convenient packing container Etc. $2^{nd}$ quadrant (possible overkill) includes origin labeling and the 3rd quadrant (low priority) includes packing container design, convenient storage, consistency of quality and taste, good taste, moderate amount, new taste, one meal, moderate quantity and quality, inexpensive intake, and hygiene Etc. $4^{th}$ quadrant was found to include no corresponding factors.

• 한국정보통신학회:학술대회논문집
• /
• 한국정보통신학회 2019년도 춘계학술대회
• /
• pp.502-503
• /
• 2019

리뷰 데이터 분석을 통해 추천을 하는 기존 시스템에서 사용자의 특성 혹은 상품 구매 취향와 같은 개인의 선호 세부 정보를 반영하지 않는 점을 보완하여 본 논문에서는 사용자가 상품을 검색하고 그 상품을 구매할 때 가장 중요하게 생각하는 기준을 선택하도록 하고, 이를 반영하여 분석함으로써 다양한 사용자에게 맞춤화된 추천 정보를 제공하는 시스템을 제안한다. 이는 사용자가 상품 구매 시 가장 큰 비중을 차지하는 기준을 토대로 가중치를 부여하여 감성분석을 수행하고 그 결과를 반영하여 상품 목록을 제공한다. 따라서, 상품 추천 정보에 사용자 개인의 선호도를 반영하였기 때문에 기존 추천 시스템을 통해 상품을 추천받는 것보다 효율적인 결과를 얻을 수 있을 것으로 사료된다.

• 한국기술혁신학회:학술대회논문집
• /
• 한국기술혁신학회 2001년도 춘계학술대회:발표자료
• /
• pp.509-530
• /
• 2001

For the greenhouse 9as emissions' reduction of fossil fuel, the energy policy on the promotion of alternative energy should be implemented. Accordingly, national policies on the development and promotion of alternative energy were made, and related laws and regulations are being made, and comprehensive plans should be followed. The policies and strategies for promoting the renewable energy have been insufficient in comparison with those of the developed countries. This paper suggests the spread extension plan of renewable generation through generation development and priority purchase.

• 한국환경복원기술학회지
• /
• 제17권4호
• /
• pp.29-41
• /
• 2014

The Korean government has purchased land properties alongside any significant water bodies before setting up the buffers to secure water qualities. Since the annual budgets are limited, however, there has always been the issue of which land parcels ought to be given the priority. Therefore, this study aims to develop efficient mechanism for land acquisition priorities in stream corridors that would ultimately be vegetated for riparian buffer zones. The criteria of land acquisition priority were driven through literary review along with experts' advice. The relative weights of their value and priorities for each criterion were computed using the Analytical Hierarchy Process(AHP) method. Major findings of the study are as follows: 1. The decision-making structural model for land acquisition priority focuses mainly on the reduction of non-point source pollutants(NSPs). This fact is highly associated with natural and physical conditions and land use types of surrounding areas. The criteria were classified into two categories-NSPs runoff areas and potential NSPs runoff areas. 2. Land acquisition priority weights derived for NSPs runoff areas and potential NSPs runoff areas were 0.862 and 0.138, respectively. This implicates that much higher priority should be given to the land parcels with NSPs runoff areas. 3. Weights and priorities of sub-criteria suggested from this study include: proximity to the streams(0.460), land cover(0.189), soil permeability(0.117), topographical slope(0.096), proximity to the roads(0.058), land-use types(0.036), visibility to the streams(0.032), and the land price(0.012). This order of importance suggests, as one can expect, that it is better to purchase land parcels that are adjacent to the streams. 4. A standard scoring system including the criteria and weights for land acquisition priority was developed which would likely to allow expedited decision making and easy quantification for priority evaluation due to the utilization of measurable spatial data. Further studies focusing on both point and non-point pollutants and GIS-based spatial analysis and mapping of land acquisition priority are needed.

• 산경연구논집
• /
• 제10권4호
• /
• pp.43-56
• /
• 2019

Purpose - The purpose of this study is to classify the quality factors of chicken restaurant customers with the service quality based on the SERVQUAL, the quality factors based on the selection attributes and service qualities of chicken restaurants used in the previous studies. Research design, data, and methodology - This survey was carried out on the students of Kangwon University in Samchuk City, Kangwon Province from November 20 - November 30, 2017, and a total of 260 questionnaires were distributed, with 222 collected. Of them, effective questionnaires applied in the final study were a total of 193 except 29 that couldn't be used. Results - The findings of this study are as follows: Firstly, chicken restaurants' quality factors were divided into seven categories like cleanliness, service encounter quality, product quality, aesthetics, overall interior, purchase quality, and convenience. Secondly, it showed that service encounter quality, purchase quality, and cleanliness had a positive impact on customer satisfaction, respectively. Thirdly, it showed that service encounter quality, purchase quality, and cleanliness had a positive impact on trust, respectively. Fourthly, it showed that customer satisfaction had a positive impact on behavioral intention. Additionally, it suggested that customer satisfaction of chicken restaurant consumers had a positive impact on behavioral intention and thereby, higher customer satisfaction leads to higher levels of reuse and recommendation intention. Lastly, after checking the effect relations of trust between customer satisfaction about chicken restaurant and behavioral intention, it was analyzed that customer satisfaction has a positive impact on trust and trust has a positive impact on behavioral intention. On the other hand, it showed that trust have a partially mediating effect in the relations between customer satisfaction and behavioral intention. But, it showed that product quality, aesthetics, overall interior, purchase quality, and convenience did not have a positive impact on customer satisfaction. Conclusions - Chicken restaurant consumers put more priority on friendly and good services of chicken restaurant staff in service encounter and delivery order, rather than on reasonable price and discount systems. Thereby, chicken restaurant marketers need to take factors like service encounter quality, cleanliness into more consideration.

• 무역학회지
• /
• 제48권3호
• /
• pp.43-68
• /
• 2023

본 연구는 정부 「판로지원법」에 적용된 "제3장 기술개발제품 우선구매 지원" 즉, 우선구매 대상 기술개발제품이 공공 조달시장에 진출한 중소기업에 어떤 영향을 미치는지에 대한 가설을 설정하여 실증분석을 하였다. 대상은 우선구매 대상 기술개발제품을 취득한 기업으로 2019년 기술개발제품 취득 전·후 비교와 2017년부터 2021년까지 공개데이터, 조달실적통계자료, 재무 현황 자료 등을 수집하여 분석 자료를 토대로 결과를 얻고자 하였다. 분석 도구는 STATA 15를 이용하여 225개 기업은 T 검정을 진행하고, 371개 기업은 패널회귀모형을 적용하여 합동 OLS, 고정효과모형(FEM), 랜덤효과모형(REM)을 통해 가설에 대한 실증 검정을 진행하였다. 실증 검정 분석을 위해 먼저 우선구매 대상 기술개발제품 인증을 취득한 225개 기업에 대해 2019년 인증취득 이전과 2019년 인증취득 이후의 데이터를 비교하기 위해 전·후의 총자산, 매출액, 영업이익, 당기순이익의 자료를 수집하였고, 수집된 자료를 기반으로 t 검정을 통해 증감에 대한 비교를 분석하였다. 아울러 2016년 우선구매 대상 기술개발제품 인증을 취득한 371개 기업을 대상으로 취득한 인증의 종류와 인증의 개수, 인증 유효기간의 패널 자료를 수집하고, 2017년부터 2021년까지 5년간 해당 기업의 총자산, 인증매출액, 영업이익, 당기순이익의 자료를 수집하여 패널회귀분석을 진행하여 가설에 대해 검정하였다. 검정 결과 우선구매 대상 기술개발제품 인증을 취득한 기업은 두 번째 가설 인증취득개수가 늘어나고 세 번째 가설 인증 유효기간이 증가하면, 총자산, 인증 매출, 매출이익, 당기순이익이 모두 증가하는 유의한 결과로 채택되었다. 또한, 첫 번째 가설인 인증의 종류 중 성능인증+녹색인증을 취득하였을 때 총자산, 인증 매출, 영업이익이 증가하고, 혁신제품인증을 취득한 경우, 영업이익과 당기순이익이 증가하고, 성능인증+우수 조달을 취득하였을 때 총자산, 영업이익이 증가하고, 녹색인증 취득 시 영업이익이 증가하는 유의한 결과로 채택하였다. 이처럼 우선구매 대상 기술개발제품은 중소기업에 긍정적인 영향을 줄 수 있다는 것을 확인하였다.

• 가정과삶의질연구
• /
• 제20권5호
• /
• pp.27-35
• /
• 2002

The purpose of this study was to analyze consumer's opinion and preference trend for luxurious apartments. Data were collected from 167 consumers visiting luxurious apartment model houses from Jan. 2000 to Nov. 2000. The findings of this study are as follows. 1) It is revealed that consumers are positive for luxurious apartments because of luxurious interior facilities and finishing materials convenient storage space and closet. It is found that they are willing to purchase the luxurious apartment if affordable. 2) It is revealed that consumers are negative in using imported materials in general. However, consumers are positive in using imported materials for kitchen and bathroom utilities because of better design and function. Also it is found that consumers are willing to purchase domestic materials if price and quality are same as imported one. 3) It is revealed that consumers prefer to have most spacious living room and master bed room which are facing South. They prefer to have built-in furniture in multi-in purpose room, children's bedroom and entrance hall in priority order. It is revealed that consumer want to choose their favorable interior plan and finishing materials among several options recommended by constructor.

• 한국IT서비스학회지
• /
• 제1권1호
• /
• pp.67-80
• /
• 2002

This study aims to explore the ways of reinforcing the competitive edge and substance of company through e-business in furniture industry by presenting the e-business model of furniture industry which faces the opportunity of challenge in the course of industrial restructuring. e-business model can take various types depending on the environment, feature and competitive edge that each company faces. For example, it is general in the fields of manufacturing company to study the model by dividing into Sell Side for sales to the customers, and Buy Side for purchase of raw materials, Integrating both sides. In furniture industry, Sell Side has the feature of giving a priority in the quality and price rather than brand image in the purchase type of consumer. Especially, it shall not be overlooked that majority of furniture is delivered to the consumer indirectly through the construction company. As such, e-business should be promoted in a way to expand the point of contact for consumers, rather than to construct its own point of contact for consumers. The percentage of importation of raw lumber is high and the standardization was insufficient in Buy Side.

• 품질경영학회지
• /
• 제39권2호
• /
• pp.217-233
• /
• 2011

This paper introduces service failure management on internet shopping environment. The purpose of this study is to find and improve service failure modes at the time of customer's complaint thereby reducing that. To achieve this purpose, this study combines the Service Blueprint which describes the online shopping process and FMEA which finds each encounter of service failures and proposes how to recover them. First of all this study generates internet shopping process using Service Blueprint then matches customer's purchase decision making process and company's service provide process. After this process customer complaint types in real purchasing process are fell in according to their occurrence and more frequently occurred complaint is more risky. Finally 6 Risk Priority Numbers(unfair exchange/return policies, slow response/poor customer service support, purchase arrived later than promised/deliverly service dissatisfaction, dissatisfaction short period to take back/exchange/cancels order, A/S or handle defective item) are extracted and suggest their improvement.

• 한국의류학회지
• /
• 제36권2호
• /
• pp.138-151
• /
• 2012

This study determines a consumer retail store choice by applying the Analytic Hierarchy Process (AHP) method for multi-criteria decision-making in the fashion retail industry. The study provides detailed and relevant information for management, marketers of fashion retail stores, and to improve competition between suppliers. Data was collected in February 2011 from questionnaires completed by 319 university students in Busan, South Korea. One of the major findings of this study was that consumer store preference was affected by the following factors in order of importance: product, image, service quality, and purchase facilitation. Brand image was assessed to be the most important of the evaluation elements, followed by individuality, style, and price. The results of rating the relative importance and priority of fashion retailers showed that department stores ranked most highly, followed by outlet malls, Internet shopping malls, brand malls, and discount stores.