• Korean Journal of Community Nutrition
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• v.5 no.2
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• pp.225-235
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• 2000

Service quality has become an important factor to meet customer satisfaction in the food service industry where competition is getting severe. Organizations are focused upon strengthening customer loyalty through customer satisfaction. Therefore, this study, taking customers as subjects, is intended to analyze factors affecting customer loyalty, on the basis of service quality satisfaction. In doing. so, the analysis has been done with 232 customers who are purchasing service from the food services industry, for general information, and service quality expectation, service quality satisfaction and overall satisfaction. The results of the study are as below. 1) From a factor analysis, the service quality expectation level of customer has been categorized into 4 factors, which are named General ′General management ′, ′Food′, ′Reliability′and ′Reputation′. 2) From the factor analysis, the service quality satisfaction level of customer has been categorized into 6 factors, which are named ′Employee attitude′, ′Food′, ′Reliability′, ′Atmosphere′, ′Reputation′ and ′Price′. 3) After classifying customers into 3 groups according to two criteria-"will buy the service again" and "will suggest to others", a comparison has been done for the service quality expectation dimension of customers by each customer group. The result shows that the group having both the "will buy the service again" and "will buy the service again "and "will suggest to others" criteria, that is, with higher customer loyalty, tend to have higher point than other group in factors of ′Food′, ′Reliability′, ′Reputation′(p〈.05). 4) As per the dimension of customer\`s service quality satisfaction level, factors like ′Employee attitude′, ′Food′, ′Reliability′, ′Atmosphere′, ′Reputation′, and ′Price′have shown differences according to each loyalty group(P〈.001). 5) Customers′overall satisfaction level according to each customer loyalty group has been found to be more important for the group having a higher loyalty level(p〈.001) 6) From the discriminant analysis with employing judging variables, such as the customer′s service quality expectation level, service quality satisfaction level and general satisfaction level, customer loyalty groups have been identified as accurately as 68.9% of the explanatory power.

• Journal of Korean Society for Quality Management
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• v.17 no.2
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• pp.36-46
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• 1989

The problems and current status of man-machine interface design through questionnaire survey and direct check of main control rooms are analyzed and methods for improvement man-machine interface are suggested. Particularly, a design of Korean operator console based on human factors is suggested in this paper.

• Women's Health Nursing
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• v.26 no.4
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• pp.336-345
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• 2020

Purpose: This study aimed to identify factors influencing quality of life in post-menopausal women. Methods: The participants were 194 post-menopausal women who visited a women's clinic in Changwon, Korea from July 1 to August 31, 2018, and completed questionnaires containing items on menopausal symptoms, marital intimacy, current menopausal hormone therapy (MHT), and quality of life. Collected data were analyzed by descriptive statistics, the independent t-test, Pearson correlation coefficients, and multiple regression using SPSS for Windows version 23.0. Results: Quality of life had a significant negative correlation with menopausal symptoms (r=-.40, p<.001), and a significant positive correlation with marital intimacy (r=.54, p<.001). The factors influencing the quality of life of post-menopausal women were current MHT (t=6.32, p<.001), marital intimacy (t=4.94, p<.001), monthly family income (t=4.78, p<.001), menopausal symptoms (t=-4.37, p<.001), and education level (t=3.66, p<.001). These variables had an explanatory power of 59.2% for quality of life in post-menopausal women. Conclusion: In order to improve the quality of life of post-menopausal women, nursing interventions are needed to help menopausal women choose appropriate MHT, alleviate menopausal symptoms, and increase marital intimacy. Interventions should also be prioritized for women of a low educational level and with a low income in consideration of their health problems.

• Journal of Korea Port Economic Association
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• v.27 no.2
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• pp.111-136
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• 2011

This article aims to reveal the relative influences to the Brand Power and Performance of Factors that comprise the port brand assets in order to control and manage the ports. And also this Paper want to suggest the useful strategies and implications for the improvement of Brand Power by comparing the level of brand competitiveness of Incheon Port with those of other Korean ports that are in competitive relation. In this research we can find out that the components of port brand asset are awareness level, image, service quality, and satisfaction of relation. And among those 4 factors, recognition level and satisfaction of relation are very significant relation factors for the loyalty in Incheon Port. In comparison study between Incheon and Pyungtack Ports, satisfaction of relation is revealed as especially significant factor for the customers that show highly effective management performances and we can find that, in Busan Port, image and service quality are significant as well.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.44 no.3
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• pp.50-63
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• 2021

There has been a steady rate of accident in Coal Thermal Power Plants which have relatively higher chance of mortality. However, neither the systematic view of safety management nor the methodology such as safety factors or system requirements are yet to be studied in detail. Therefore, this study aims to propose a methodology to preemptively deal with safety issues and to secure fact focused responsibility in safety. It consists of two main parts. First, the Safety Measurement Index(SMI) with total 50 factors is proposed by analyzing the key factors that contribute to safety accidents based on failure mode and effect analysis (FMEA) and quality function deployment (QFD). To analyze the safety requirements, index presented by major countries and organizations are discussed. Second, main features of intelligent CCTV are studied to determine their relative importance for the framework of Smart Safety Management System (SSMS). Main features are discussed with four technological steps. Also, QFD was held to analyze to analyze how key technologies deal with Quality Measurement Index(QMI). The research results of this study reveal that scientific approaches could be utilized in integrating CCTV technologies into a smart safety management system in the era of Industry 4.0. Moreover, this reasearch provides an specific approach or methodology for dealing with safety management in Coal Thermal Power Plant.

• Journal of the Korean Institute of Electrical and Electronic Material Engineers
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• v.33 no.6
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• pp.505-509
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• 2020

The development of diesel power generation is predominantly geared toward island areas or ships because diesel exhibits weak scale-merit characteristics and power quality problems, which are associated with environmental pollution. However, a new energy paradigm, distribution energy resource (DER), has been emerging as a renewable energy source due to the existing structural problems in waste disposal and complex factors such as the conversion technology of waste emulsified oil (WDF). By combining extended producer responsibility (EPR) support and renewable energy certificates (REC), including waste energy REC 0.25 for other bioenergy and REC 1.0 for power transactions, an adequate profit model can be built through self-energetic power generation, thereby drawing keen attention from related industries. Therefore, if WDF is used appropriately as a high-quality engine fuel, it can lead to the development of various fields such as novel renewable energy sectors, waste management, and EPR-related industries. This study is intended to produce WDF using plastic waste by using it as engine-generator fuel. Moreover, we investigate ways to improve the quality and suitability of WDF as an engine fuel.

• Journal of information and communication convergence engineering
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• v.13 no.1
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• pp.7-14
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• 2015

In a multi-hop wireless network, connectivity is determined by the link that is established by the receiving signal strength computed by subtracting the path loss from the transmission power. Two path loss models are commonly used in research, namely two-ray ground and shadow fading, which determine the receiving signal strength and affect the link quality. Link quality is one of the key factors that affect network performance. In general, network performance improves with better link quality in a wireless network. In this study, we measure the network connectivity and performance in a shadow fading path loss model, and our observation shows that both are severely degraded in this path loss model. To improve network performance, we propose power control schemes utilizing link quality to identify the set of nodes required to adjust the transmission power in order to improve the network throughput in both homogeneous and heterogeneous multi-hop wireless networks. Numerical studies to evaluate the proposed schemes are presented and compared.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.17 no.4
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• pp.557-565
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• 2010

Purpose: This study was conducted to investigate the factors influencing the quality of life among the patients with Crohn's disease. Method: Data were collected from 97 Crohn's disease patients between September 17 and October 20 in 2009. The collected data were analyzed by SPSS program. Results: There were significant differences in the participants' quality of life depending on their age, economic status, pain, diarrhea, weight loss, Crohn's disease activity index (CDAI), and use of medications such as antidiarrhotica, steroid, and analgesics. The results also showed the correlations between the participants' qualities of life and thier pain, CDAI, anxiety, depression, perceived health condition, and of body image. Finally, the factors affecting the quality of life in patients with Crohn's disease included anxiety, perceived health state, pain, and CDAI. The explanatory power of these factors was 79.5%. Conclusion: The results imply that controlling the patients' pain and providing emotional support for anxiety reduction are crucial. In a similar vein, tailored nursing interventions considering individual patients' conditions are believed to help the patients positively perceive their disease. A future research, can conduct further investigations of these factors from more diverse perspectives, which is expected to promote more effective nursing strategies for Crohn's disease patients.

• The Journal of Korean Society for School & Community Health Education
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• v.19 no.1
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• pp.13-25
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• 2018

Objectives: The purpose of this study was to identify the quality of life of a serious case and to analyze the factors influencing them. A serious disease were limited to cancer, cerebrovascular disease, and cardiovascular disease. Methods: This study used original data from the 6th National Health and Nutrition Survey (2013~2015) and finally extracted 385 persons diagnosed with cancer, cerebrovascular disease and cardiovascular disease among adults over 20 years old. Linear logistic regression analysis was conducted to identify factors affecting the quality of life of this study subjects. Results: The quality of life scores of the subjects were $13.92{\pm}1.54$ points (Highest possible=15). Regression analysis showed that quality of life decreased as age increased, lower income level, lower education level, stress, depression, suicidal ideation. The explanatory power (R2) of the analysis model was 0.170. Conclusions: The results of this study showed that age, income level, education level, stress, depression, and suicidal ideation affect the quality of life of a serious case in the community.

• Journal of the Korea Convergence Society
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• v.12 no.5
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• pp.345-354
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• 2021

This study was conducted to identify the factors affecting the quality of life of the elderly according to economic activity. The subjects of this study were 5,991 elderly aged 65 years or older among subjects of the 7th National Health and Nutrition Survey. The variables of this study consisted of demographic characteristics, physical and psychological factors, data analysis was performed using the complex sample analysis of the IBM SPSS 25.0 program. As a result of this study, the factors that influenced the quality of life of the elderly in economic activity were gender, age, outpatient use frequency, arthritis, activity restrictions, subjective health, and stress, and their explanatory power was 34.2% (p<.001). The factors that influenced the quality of life of the elderly without economic activity were sex, age, number of hospitalizations, high blood pressure, arthritis, hearing impairment, masticatory discomfort, activity restriction, subjective health and stress, and their explanatory power was 35.5% (p<.001). The results of this study can provide basic data on the factors affecting the quality of life according to economic activities in the intervention of the elderly's quality of life. Intervention is required to improve the quality of life for the elderly according to economic activity.