• International Journal of Contents
• /
• 제8권3호
• /
• pp.57-63
• /
• 2012

Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

• 한국치위생학회지
• /
• 제9권4호
• /
• pp.569-579
• /
• 2009

Objectives : This study was to describe burnout and job satisfaction among dental hygienists in some legions. Methods : A cross-sectional survey of dental hygienists were conducted using a custom-designed and validated questionnaire which incorporated the Maslach Burnout Inventory-Human Services Survey(MBI-HSS) as well as questions about demographic factors job-related factors and job satisfaction. MBI-HSS scores were analysed in the three dimensions of emotional exhaustion(EE), depersonalization(DP) and personal accomplishment(PA). 84 dental hygienists were conducted the survey and the mean age of they were 26.9. Results : On the MBI-HSS, they had high burnout in EE, PA and average burnout in DP. There are significant differences of burnout according to job satisfaction. Conclusions : Dental hygienists should be educate about preventing burnout.

• 한국컴퓨터정보학회논문지
• /
• 제20권9호
• /
• pp.113-119
• /
• 2015

The purpose of tis study is to analyze the effects of job embeddedness on job burnout related with social worker's turnover. This study suggests some implications for decreasing the level of social worker's job burnout. In this study, embeddedness is composed of three sub-variables like fit, links, and sacrifice. Job burnout is also composed of emotional exhaustion, depersonalization, and decrease of personal accomplishment. Thereafter, research model is established, and study hypothesis is tested through the survey. As a result, it showed that the components of job embeddedness have significant effects on the components of job burnout. Based on the result of this empirical analysis, this study suggested some theoretical and political implications.

• 대한안전경영과학회지
• /
• 제10권1호
• /
• pp.75-82
• /
• 2008

National technical qualification does not recognised degree of working-career in labor market and an industrial field situation. National qualification is supply to nurture expert manpower and accomplish of self-development and a duty accomplishment ability improvement at a side of personal. So, This study is purposed to find that a method for recognition of working-career on the national technical qualification system According to, this study is designed to questionnaire with BSC(Balaced ScoreCard), SEM(Structure Equation Model) with the delphi method, and is analysed using the AMOS 7.0 program package. Finally, This study is suggested growing to qualification standard for an examination a degree of master craftsman only under the change of national qualification systematization as a standard to operation and control.

• 대한간호학회지
• /
• 제31권4호
• /
• pp.571-583
• /
• 2001

Purpose: The purpose of this study was to examine the levels of burnout experienced by Korean hospital nurses (N=198), and to identify predictors of their nursing outcomes such as job performance, work satisfaction, and productivity. Method: Hierarchical multiple regression was used to identify predictors of each nursing outcomes. Included predictors were nurses' general characteristics, work- related characteristics (role stress and perceived control), and burnout. Results: Korean nurses experienced higher levels of burnout compared to the cutoffs suggested by Maslach and Jackson (1986) and to those in the USA. For each nursing outcome, predictor variables explained 39% of the variance in role performance, 30% of the variance in work satisfaction, and 38% of variance in productivity. Higher personal accomplishment, lower role ambiguity, being staff nurses, and lower emotional exhaustion were related to higher job performance, and higher productivity. Lower role conflict and role ambiguity were also related to higher work satisfaction. Conclusion: Based on the findings of this study, managemental interventions for nurses to reduce their burnout experience are needed. Further study in this area is warranted.

• 대한안전경영과학회:학술대회논문집
• /
• 대한안전경영과학회 2008년도 추계학술대회
• /
• pp.275-285
• /
• 2008

National technical qualification does not recognised degree of working-career in labor market and an industrial field situation. National qualification is supply to nurture expert manpower and accomplish of self-development and a duty accomplishment ability improvement at a side of personal. So, This study is purposed to find that a method for recognition of working-career on the national technical qualification system. According to, this study is designed to questionnaire with BSC(Balaced ScoreCard), SEM(Structure Equation Model) with the delphi method, and is analysed using the AMOS 7.0 program package. Finally, This study is suggested growing to qualification standard for an examination a degree of master craftsman only under the change of national qualification systematization as a standard to operation and control.

• 한국콘텐츠학회논문지
• /
• 제9권10호
• /
• pp.368-377
• /
• 2009

호텔종사원의 대고객 서비스 접점과정과 업무활동에서 귀결되는 소진현상과 종사원서비스 제공수준 간의 영향관계 검증결과, 소진현상(정서적 고갈, 비인격화, 성취감감소 요인) 정도가 높을수록 종사원이 인지하게 되는 서비스제공수준(유형성, 응대성, 노력의지)의 질적인 감소현상에 영향을 미치기 때문에 적절한 대책이 필요하다. 정서적고갈, 비인격화, 성취감감소 요인이 호텔종사원의 소진현상으로 이어지고, 특히 종사원의 스트레스 가중은 소진현상을 극대화시켜 업무의욕 감퇴로 연결 호텔서비스 제공수준을 저하시키는 요소로 작용, 업무성취감을 줄어들게 한다. 대처방안으로 호텔복지차원 치유프로그램으로 심리치료법과, 서비스의 질적향상에 대한 압박보다는 상사 또는 동료의 칭찬과 격려, 또한 긍정적인 마인드 회복과 마인드컨트를 등의 프로그램 참여를 통한 개인적 차원의 극복의지가 요청된다.

• 한국콘텐츠학회논문지
• /
• 제10권10호
• /
• pp.209-218
• /
• 2010

본 연구는 뉴스콘텐츠 제작자들의 역할 스트레스와 심리적 탈진감에 직무만족도에 어떠한 영향을 미치는가를 밝혀내는데 목적이 있다. 이를 위해 신문사에 종사하는 저널리스트를 대상으로 설문조사가 이루어졌다. 총 229부가 통계분석에 사용되었으며, 상관관계분석, 다변인 회귀분석을 실시하여 검증이 이루어졌다. 분석결과 첫째, 역할 스트레스 4개의 요인 중 역할모호성, 반복적 업무, 역할갈등에 대한 스트레스가 높을수록 직무만족도가 낮아지는 것으로 나타났다. 반면 역할과부하로 인한 스트레스가 가장 많음에도 불구하고 직무만족도와는 아무런 관련이 없는 것으로 밝혀졌다. 또한 역할 스트레스 요인 중 역할모호성이 직무만족도에 상대적으로 가장 큰 영향력을 미치는 것으로 나타났다. 둘째, 심리적 탈진감은 직무만족도와 부적상관관계가 있는 것으로 나타났다. 즉 저널리스트들은 정서적 고갈, 비인격화, 자아성취감 저하와 같은 심리적 탈진감을 많이 느낄수록 직무만족도가 낮아지는 것을 알 수 있다. 또한 심리적 탈진감 요인 중 자아성취감 저하가 직무만족도에 가장 큰 영향력을 미치는 요인으로 밝혀졌다.

• 가정과삶의질연구
• /
• 제24권1호
• /
• pp.55-69
• /
• 2006

This study has been performed to investigate group differences and determining factors of burnout of the workers in elderly living facilities. In this study, 131 male and female workers composed of social workers, health practitioners, and other management workers were selected among 23 retirement and nursing facilities in Korea between 2003 and 2005. They were asked about their socioeconomic background, working environment, and their perceptions on burnout in the working places. As for main dimensions of the burnout, there were three elements such as emotional weariness, diminishing personal accomplishment, and depersonalized behaviors. Particularly in this study, the depersonalized behaviors were defined as aggressive or rude verbal and behavioral outbursts from anger. As a result of this study, the following results were found: Most workers have medium level of perception on their commitment and burnout, but there. are some risk factors; newly married young workers were less satisfied or fairly rewarded with their job and as a result, they have significantly higher level of emotional weariness but lower feeling of personal accomplishments. In addition, they occasionality practiced aggressive or rude behaviors such as yelling, threatening, and physically harassing As for the influence of determining variables, long-time workers of long established facilities were more satisfied and less burnout. In addition, there are some impacts of job category; health practitioners were more burnout than social workers. In this study, suggestions are made as follows: first, guiding and settlement programs should be developed for the newly started young married workers, particularly at early stage of their career. Second, future aspects of facility visions should be guided for the workers, so that they are relieved from stressful routines without any future plan. Third, medical workers such as physical therapists and nurses should be further monitored for main reasons of increasing their stress.

• 시큐리티연구
• /
• 제6호
• /
• pp.255-272
• /
• 2003

The purpose of this research is to find relationships between safeguards' personality traits and stress coping behaviors. The findings then could provide data to adapt safeguards to their duties. For that, personality traits such as sociability, stability and stress coping behaviors and the effects were investigated. In addition, cognitive aspects which were known to influence stress coping behaviors were appraised. The findings of this research are as follows, First, regarding personality traits and stress coping behaviors, the unstable and unsocial group used the emotion-focused coping style more than the stable and social group. The two groups didn't show any significant differences in the problem-focused coping style. The A-type group used both the problem-focused style and the emotion-focused style more than the B-type group. The common characteristic of the unstable, the unsociable and the A-type groups was the heavy use of avoidance behaviors of the emotion-focused coping style. Second, In the correlation between the personal traits and the stress coping effects regarding adaptability, the stability influenced stress coping effects. Third, regarding the personality traits, the coping styles and the coping effects, A-type group showed high correlation with the sociability but not with the stability. The problem-focused coping style showed high correlation with the emotion-focused style. Fourth, the cognitive appraisal on the stress causes influenced the stress coping styles but not the stress coping effects. Fifth, the cognitive appraisal on the same stress causes didn't show any significant differences among the personality traits.