• Title/Summary/Keyword: Performance Models and Measurement Indicators

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A Study on Development of Integration Performance Measurement Model for Each Stage of Information Systems Integration and Measurement Indicators of Physical Integration Stage (정보시스템 통합단계별 성과측정 모형 및 물리적 통합단계의 측정지표 개발에 관한 연구)

  • Jung, Hae-Yong;Ra, Jong-Hei
    • Journal of Information Technology Services
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    • v.7 no.4
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    • pp.247-268
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    • 2008
  • This study aims to develop an integration performance measurement model for each stage of information systems integration. In order to achieve the purpose of the research, first of all, the concepts of IS integration or consolidation are analyzed through theoretical and practical reviews. Also, a number of important studies of domestic and overseas cases about the stage models of IS integration or consolidation are critically reviewed. Second, we proposed three step stage model of is integration, Physical Integration stage, Application Integration stage, Service Integration stage, and Also proposed the performance measurement model for each stage of information systems integration. Third, especially in case of performance indicators and performance measurement methodology for physical integration stage are illustratively proposed, based upon the case of NCIA (National Computing Integration Agency) in Korea. This study provides the theoretical basis for reasonably deriving the stage model and performance measurement model for each stage of Information Systems Integration, and they are validating through investigating domestic and foreign practices. The results of this study are very likely to contribute to presenting the practical guideline for desirably implementing is integration or IS consolidation.

The Directions and Indicators Derivation for the Efficiency of Naval Ship Acquisition Programs' Performance Evaluation (효과적인 함정사업 성과평가를 위한 발전방향 및 성과평가 지표 도출)

  • Guck Cheol Bang;Sung Chul Shin;Joong Yoon Lee;Peom Park
    • Journal of the Korean Society of Systems Engineering
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    • v.19 no.2
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    • pp.117-125
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    • 2023
  • Systematic performance evaluation of the Defense Acquisition Program is very important, since they are directly related to national security. In this paper, we reviewed various performance evaluation models from a methodological perspective for pragmatic performance evaluation, and the limitations of each model. In order to evaluate the performance of the Defense acquisition program efficiently, especially for the Naval ship Projects and considering their unique characteristics, both various stakeholders' participation, standard indicators for performance measurement, and tailoring them considering the projects' circumstances are necessary. We also propose indicators, contents, and detailed criteria example for the Requirements management. This approach enables a pragmatic and consistent evaluation of defense projects, and through this, meaningful insights could be acquired with accumulate data.

A Study on the Performance Model and Measurement Method of the SMEs Information Security Support Policy (중소기업 정보보호 지원 사업 성과모델 및 측정 방법에 관한 연구)

  • Bae, Young-Sik;Jang, Sang-Soo
    • The Journal of Society for e-Business Studies
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    • v.26 no.4
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    • pp.37-52
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    • 2021
  • Due to the spread of COVID-19, it is rapidly changing from face-to-face to non-face-to-face work environments and is changing to a digital work environment that can be accessed anytime, anywhere, providing convenience to all lives. However, the number of breaches, personal information leakage, and technology leakage targeting SMEs that are vulnerable to security continues to increase. Accordingly, the government has been continuously promoting the information security consulting support project for SMEs every year since 2014. Therefore, this study intends to develop a performance model and measurement methodology for continuous and more systematic support and efficient management of information protection support projects in consideration of the importance of information security for SMEs. It is intended to be used as basic data when setting future operational directions and goals. The main method of this study is to derive performance models and indicators for SME information security support projects based on domestic literature, case studies, and survey results, utilize expert advice to verify the developed performance measurement indicators, and use pilot-test questionnaires. Conduct evaluation through surveys. Based on the verified indicators, we would like to present a performance model and measurement index for the information security support project for SMEs.

A Study on Development of the Dynamic Model for Supply Chain Performance Measurement and Monitoring (공급사슬의 성과측정 및 관리를 위한 동적 모델 개발에 관한 연구)

  • Chu, Bong-Sung;Lee, Hong-Girl;;Lee, Cheol-Yeong
    • Journal of Korean Society of Transportation
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    • v.23 no.8 s.86
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    • pp.193-202
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    • 2005
  • Due to the importance of SCM(Supply Chain management) in business logistics. many studies related to the SCM performance measurement have been conducted. However, previous SCM performance measurement models have not reflected both ways, operational efficiency and response for market shift. The aim of this research is to suggest a dynamic model to measure SCM performance both with operational efficiency and response for market shift, based on previous SCOR model. To achieve this aim, we developed a cognitive map-based model described eleven KPIs (Key Performance Indicators) with different weight values. And, to measure response level for market shift, we used the concept of entropy-elasticities. Finally, through some actual cases, merits that have no previous models were shown.

Performance Evaluation of Private R&D Projects using BSC/DEA (BSC/DEA를 활용한 기업 연구개발 프로젝트 성과평가)

  • Jeon, IkJin;Lee, Hakyeon
    • Korean Management Science Review
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    • v.34 no.2
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    • pp.67-83
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    • 2017
  • This paper proposes a R&D project performance measurement model for private firms combining balanced scorecard (BSC) and data envelopment analysis (DEA). The efficiency of R&D projects is measured in terms of each of the three perspectives of BSC by using DEA : the internal process perspective (DEA-P), the customer perspective (DEA-C), and the financial perspective (DEA-F). The performance indicators of the three perspectives of BSC are considered as outputs of the corresponding DEA models. To provide strategic implications for R&D planning, we also propose the R&D project performance matrices composed of two different types of efficiency dimensions. The proposed model is expected to be fruitfully utilized for R&D performance measurement of private firms.

Development of a Construction Performance Causal Map Using System Dynamics (시스템 다이내믹스를 이용한 건설성과 인과지도 개발)

  • Kang, Jin-Young;Park, Hee-Sung
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.2
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    • pp.63-68
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    • 2009
  • Construction Performance measurement and management has been interested by construction practitioners. However, current construction project management practices are related to short-term improvement plans rather than long-term and systematic approaches based upon performance analysis. AR a result, there is a need for developing of a collaborative plan over project life cycle. Therefore, this paper reviews extensive literature and proposes the construction performance estimating model using a system dynamics. The paper proposes casual maps for planning, design, procurement, and construction phases. Each casual map includes all performance indicators and factors that impact on performance directly or indirectly. These casual maps that were developed by system thinking will enhance the understanding of the relationships among performances and factors. After further data gathering, these models can be used to estimate construction performance and eventually these will save project costs and shorten project schedule.

A Study on the Priority Analysis of Information Systems by Stakeholders (이해당사자별 정보시스템 사용의 우선순위 분석에 대한 연구)

  • Kyung, Tae-Won;Kim, Sang-Kuk;Lee, Jie-Young
    • The Journal of Information Technology
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    • v.12 no.2
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    • pp.13-29
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    • 2009
  • ERP in the past, primarily centering on large enterprises and the introduction of competition in the global e-business, but along with the proliferation of small and medium-sized enterprises are now in earnest, or to take advantage of the introduction of the ERP plan. However, the introduction of the ERP cost and the effort required to develop, because many never previously introduced ERP expect that the introduction of cost and performance comparisons with the measurement is necessary. Until now, however, the introduction of a framework of analysis followed the introduction of ERP primarily to measure performance of a major improvement. This research, in addition to improving the performance of these tasks have been overlooked until now for the system's user satisfaction BSC (Balanced Scorecard) models and techniques using AHP-specific understanding of the Company (Group executives, middle managers groups, and user groups) Importance of priorities you want to analyze. In summary, the key findings of this study follows. First, ERP user satisfaction measurement for the balanced scorecard indicators in terms of the redevelopment. Second, the information system user satisfaction to the user layer (Layer 3), grouped by the measure. Thirdly, the user satisfaction of the important topics for attention as quantified by measuring the hierarchy. This model is for satisfaction levels as quantitative of future users of the new system, information systems and the introduction of a new model of development based on the evaluation data will be able to take advantage of.

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MEASURING PERFORMANCE IN EGYPTIAN CONSTRUCTION FIRMS APPLYING QUALITY MANAGEMENT SYSTEMS

  • Manal S. Abd Elhamid;Sahar. Sh. Ghareeb;Ramadan O. Mohamed
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.149-156
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    • 2011
  • The performance measurement of construction firms is considered as a competitive advantage to develop and improve their performance to have place in the market and stay able to face the continuous challenge. Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies showed. However, measuring that performance to include all the firm's aspects in a competitive way is a crucial process for the ECF's culture. The research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance on the organization level, and explore its impact on the organization that adopt quality management system. This model is based on specific elements and their related indicators which have been derived from national approaches and models of measuring performance (benchmarking, quality awards and six sigma).Elements determination and the status of their real practice has been investigated through a questionnaire to a representative sample of ECF. This model determines the performance level (PL) of the organization that measured by a mean of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the Egyptian construction firms. So, the final outcome of the model reveals the level of firm performance that helps the firm to identify the weak points against the strong ones, Confirm the priorities and identify new opportunities for developing, and Check the position of the company in the market among the others. Another questionnaire has been developed to be distributed on a group of Experts on measuring performance for the purpose of model validation. The majority of surveyed experts agreed that the proposed model can be applied effectively.

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Social Capital and Corporate Performance: Evidence from State Capital Enterprises in Vietnam

  • NGO, Chin;NGUYEN, Quyen Le Hoang Thuy To;NGUYEN, Phong Thanh
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.6
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    • pp.409-416
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    • 2020
  • The research has been conducted to explore the combination of three intangible resources, including social capital, entrepreneurship, and resilience capability on the performance of State Capital Enterprises (SCEs) in Vietnam. Both qualitative and quantitative approaches are applied in the study. An in-depth interview of ten CEOs at SCEs in Vietnam was made to explore new indicators for the contextual latent variables in the research models. By employing the data from the authors' survey of 568 SCEs in Vietnam in 2019, using Cronbach's alpha, confirmatory factor analysis (CFA) and path analysis (SEM), the mechanism that social capital impacts on SCE performance has been analyzed. In addition to the direct role, social capital indirectly affects corporate performance through entrepreneurship and resilience capability. It was found that social capital has a larger impact on entrepreneurship than resilience capacity. However, the contribution of resilience capacity to the firm performance is much more than the entrepreneurship's in Vietnamese context. This study enriches the theory by proposing a measurement scale of the contextual latent variables as a result of in-depth interviews with experts using a qualitative analysis technique. In addition, the path analysis findings suggest practical implications for managers to effectively use their resources in SCEs.

A Study on Benchmarking Technique and Application for Library (벤치마킹 기법의 도서관 활용에 관한 연구)

  • 이상복
    • Journal of Korean Library and Information Science Society
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    • v.35 no.2
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    • pp.323-350
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    • 2004
  • This study intends to offer the success factor in benchmarking technique and its application for library through investigation of benchmarking's theoretic background, such as concepts, implementation process, fitness models, and application case studies. It is expected that this study could guide to library fields and apply to basic data in next studies.

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