• Title/Summary/Keyword: Performance Implication

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A Study on the Factors Affecting Social Service Satisfaction Using Voucher - Focusing on the Community Social Investment Service - (바우처를 활용한 사회서비스의 이용자 만족도에 영향을 미치는 요인에 관한 연구 -지역사회서비스투자사업을 중심으로-)

  • Shin, Chang Hwan
    • Korean Journal of Social Welfare
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    • v.64 no.4
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    • pp.137-161
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    • 2012
  • The importance of voucher service evaluation is increasing with the expansion of voucher, but the previous studies on performance evaluation could not reflect the characteristics of voucher. But there is no study on the factors affecting voucher performance. Thus, this study focuses on the empirical analysis of voucher program performance and analysed the factors affecting voucher satisfaction. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users in Community-Development voucher service in Community Service Investment Program. The methods applied in this study are Hierarchial Linear Model(HLM) using service user variables(level 1) and service agency variables(level 2). These variables are extracted from the previous studies on performance of social welfare service and voucher service. The findings show that user's satisfaction is influenced by level 1 variables such as sex, need and also influenced by level 2 variables of service type and area* organization type. On these analysis, this study gives policy implication.

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An Empirical Study on Performance and Implementation of Global Out Sourcing in Korean Export-Importing Companies (글로벌 아웃소싱의 전개와 성과에 관한 연구)

  • Kim, Chang-Bong;Park, Wan-Soo
    • International Commerce and Information Review
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    • v.14 no.4
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    • pp.153-174
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    • 2012
  • The purpose of this study is to analyse factors affecting performance of Global Outsourcing of the Korean Export-Importing Companies. This study aims to confirm the cause and effect relationship between independent variables; Organization Competency, Flexibility, Information Sharing and Partnership and dependent variable; the performance of Global Outsourcing. Also, another objective of this study is to discover affecting levels for the performance and activation factors of global outsourcing and to contribute to diffusion of global sourcing. This paper examined the concept and features of global sourcing and the present situation of global outsourcing at the level of domestic and overseas. From precedent studies that based on empirical studies about the transaction theory and the resource-based theory, we have derived a model with hypothesis and scale items then we conducted a survey of the Korean Export-Importing companies and empirically analysed the data. Before hypothesis testing, we conducted a basic information analysis in order to discover implication level of Global Soucring and also did reliability analysis and exploratory factor analysis using SPSS 18.0. Finally, the four hypothesis for the performance of Global Sourcing were tested with a regression model.

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A Study on Floor Slip Resistance Standard and Test Method for BF Certification (BF인증을 위한 바닥 마감재 미끄럼 성능기준 및 측정방법에 대한 연구)

  • Shin, Dong-Hong;Seong, Ki-Chang;Park, Kwang-Jae
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.25 no.3
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    • pp.75-83
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    • 2019
  • Purpose: There are no clear criteria for slip performance in the BF certification process, so the evaluator relies on subjective judgments depending on the field situation. Physical criteria for determining the slip performance of various floor finishes are not clear. C.S.R., the only criterion currently being used to check slip performance, may raise questions about its coverage, feasibility and reliability. Method: For an analysis of domestic standards and status, KS L 1001, KS M 3510, and KS F 2375. External standards are analyzed for ADA Standard, ANSI Standard, and BS EN Standard. Analyze the test methods and evaluation criteria of O-Y-PSM, BPT, and the dynamic slip resistance test used in these criteria. It also presents an improvement plan for the rational presentation of standards. Results: To date, various kinds of test methods and measuring devices of the slip resistance coefficient have been developed, but there are not many ways to trust useful results related to user safety. Reliability and thoroughly verified test methods and criteria should be used to assess the slip performance of the floor. In order to improve the standard for the evaluation of slip performance in Korea, the existing standard should first be raised to the same level as the overseas standard, and the application of the discriminatory standard should be applied considering the characteristics and usage patterns of each space. Implication: Currently, Korean standards propose various test methods, but the proper use of test methods, scope and assessment criteria are not established, so improvement of the comprehensive standard is necessary.

Impact of Self-Presentation Text of Airbnb Hosts on Listing Performance by Facility Type (Airbnb 숙소 유형에 따른 호스트의 자기소개 텍스트가 공유성과에 미치는 영향)

  • Sim, Ji Hwan;Kim, So Young;Chung, Yeojin
    • Knowledge Management Research
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    • v.21 no.4
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    • pp.157-173
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    • 2020
  • In accommodation sharing economy, customers take a risk of uncertainty about product quality, which is an important factor affecting users' satisfaction. This risk can be lowered by the information disclosed by the facility provider. Self-presentation of the hosts can make a positive effect on listing performance by eliminating psychological distance through emotional interaction with users. This paper analyzed the self-presentation text provided by Airbnb hosts and found key aspects in the text. In order to extract the aspects from the text, host descriptions were separated into sentences and applied the Attention-Based Aspect Extraction method, an unsupervised neural attention model. Then, we investigated the relationship between aspects in the host description and the listing performance via linear regression models. In order to compare their impact between the three facility types(Entire home/apt, Private rooms, and Shared rooms), the interaction effects between the facility types and the aspect summaries were included in the model. We found that specific aspects had positive effects on the performance for each facility type, and provided implication on the marketing strategy to maximize the performance of the shared economy.

The Effect of Entrepreneurship and Market-orientation on the Performance of Medium and Small-sized Enterprise (중소기업의 기업가정신과 시장지향성이 재무적·비재무적성과에 미치는 영향)

  • Kim, Kuang-Myung;Park, Ju-Sik
    • The Journal of the Korea Contents Association
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    • v.16 no.10
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    • pp.326-337
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    • 2016
  • This research attempts to focus on the role of entrepreneurship and market-orientation on firm performance in perspective of medium and small-sized firms. To accomplish the purposes of this research, 500 entrepreneurs in Kyungnam and Ulsan area has been designated as a research object and finally a total of 182 questionnaires were analyzed by using PLS 2.0. The results from this study are as follows: First of all, the hypothesis regarding the influence of entrepreneurship on firm performance was rejected. Secondly, the hypothesis about the role of market-orientation was accepted. Finally, the effect of entrepreneurship on market-orientation was accepted. We outlined implication for theory and practice and suggested research limitation and future research based on research conclusion.

The Effects of Environmental Adaptation Patterns in the Railway Public Enterprises on Marketing Capabilities and Organizational Performance: Focused on the Market Orientation of Korail and Subway Firms (철도공기업의 환경적응패턴이 마케팅역량과 조직성과에 미치는 영향: 코레일과 지하철 조직의 시장지향성을 중심으로)

  • Shin, Tack-Hyun;Kim, Sung-Ho
    • Journal of the Korean Society for Railway
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    • v.15 no.1
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    • pp.71-79
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    • 2012
  • The main purpose of this study is to depict the causal relationship among Market Orientation(MO), Marketing Capabilities(MC), and Organizational Performance(OP) with the moderating effect of Environmental Turbulence(ET), especially comparatively highlighting the differences between Korail and Subway firms. Findings show that there partly existed significant interactions effects between ET and MO in case of subway firms, whereas Korail did not reveal any significant results. When considering the strong relationship between MO and MC shown in the subway firms' case, it can be inferred that subway firms continuously have attempted to adapt to the external environment facing them more flexibly and actively over their counterpart, by which the degree of their MC became positively enhanced over Korail. These results give us some implication that MO should be internalized and also MC should get a higher consideration than ever throughout the railway public enterprises in order to strengthen their performance.

The effects of servicescape and information technology on service encounter job satisfaction, affective commitment and service performance: Focused on nursing services (서비스 스케이프와 정보기술이 서비스 접점직원의 직무만족과 정서적 몰입 및 서비스 수행에 미치는 영향: 간호서비스를 중심으로)

  • Ju, Ki-Jung;Yoo, Sangjin
    • Journal of Korea Society of Industrial Information Systems
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    • v.17 no.5
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    • pp.75-88
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    • 2012
  • This study examines the relationship among servicescape, information technology, employee's job satisfaction, affective commitment and service performance. Empirical research is conducted to statistically test the model using SEM and empirically confirms followings: (a) positive effect of servicescape and IT on both of job satisfaction and affective commitment, which, in turn, positively influences on service behavior, (b) positive effect of affective commitment and service behavior on service recovery, and (c) significant indirect effect of job satisfaction on service recovery meditated by service behavior. Results suggest that there are direct and indirect effects on service performance of servicescape and information technology through job satisfaction and affective commitment. This paper is concluded with the summarized result and contribution of this study, managerial implication of the research findings, and further research issues.

A Study on Factors Influencing the Performance of Computer-Practice Education in Vocational High Schools (실업계 고등학교 컴퓨터 실습교육의 성과에 영향을 미치는 요인에 관한 연구)

  • Park, Sang Cheol;Choi, Hyun Mi;Kim, Jong Uk
    • The Journal of Korean Association of Computer Education
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    • v.8 no.6
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    • pp.55-63
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    • 2005
  • The purpose of this study is to explore which factors influence the performance of computer practice-education in vocational high schools. We collected 604 response data from total 7 vocational high schools in Seoul City to test empirical analysis using SEM(Structural Equation Modeling) frequently used in social-science area. According to our results, all independent variables(learner's response learner's motivation, learner's attitude, learning contents, intention to learn, learner's ability and learning behavior) were found positively influencing learning performance of students. Based upon them we contributed our research model to combine TRA theory in psychology with Holton theory for academic implications. And also, from the perspective of practical implication, we can expect that our results will provide some useful guidelines for operating effective computer-practice education.

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Impact of Standardization Level and Education on Standardization on Performance of the Firm (표준화 교육 실태 및 표준화 교육이 기업 성과에 미치는 영향 분석)

  • Noh, Yonghwi;Jeung, Wonho;Choi, Donghyun
    • Journal of Technology Innovation
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    • v.23 no.1
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    • pp.37-60
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    • 2015
  • As global competition has become keener, importance of standardization has increased due to international trade between firms and countries. Since standardization provide compatibility for parts or products, maintaining a good level of standardization is one of key success factors. This paper studies impact of standardization status and educational effort of standardization on performance of the firm. Also, characteristics of the firm, industry, history, acknowledge of need for education of standardization of the firm are considered as antecedents of standardization status and educational effort on standardization. Data was collected from information and technology and electronics industries. This paper found that characteristics of the firm and acknowledge of need for education on standardization have positive impact on the number of education on standardization. Results of this study also show that the number of education classes and of employees participated in the class positively affect R&D performance and production and quality improvement. Implication of this study is finding the relationship between importance of standardization education and competitiveness of the firm in global market.

Performance of foreign patients attract according to the type, geographical position and scale of hospital (병원의 유형, 지리적 위치, 규모에 따른 외국인환자 유치 성과 연구)

  • Park, Cho-Hee;Ahn, Sang-Yoon
    • Korea Journal of Hospital Management
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    • v.20 no.3
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    • pp.13-23
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    • 2015
  • This research is intended to inquire any discrepancy depending on the variables such as types, geography and size of hospitals of Korea in order to develop differentiated marketing strategy and to investigate how the aforementioned variables affect the management performance such as the increase in the number of foreign patients, their willingness to re-visit, the increase in profit and etc. The survey for this research was conducted for five weeks from July 10th 2014 to August 30th 2014 with 251 participants in charge of foreign patient attraction for 161 domestic hospitals. As the method of the research, a hypothesis was first established based on previous studies, followed by the incorporation of self-administered questionnaire to confirm the formulated hypothesis. Frequency analysis and ANOVA analysis were used to analyze the result of the survey. The outcome of the research and the implications are as follows. First, according to the demography of the persons-in-charge of foreign patient attraction, the proportion of female was superbly high by 76.5%. As for the age, those in their 30s were highest in proportion. Finally, for the education level, college graduates took up the largest portion by 46.5%. Second, in respect to the hypothesis assuming the difference in performance depending on the types of hospitals, national university-affiliated hospitals showed the highest level of the increase in foreign patients by the average of 3.25. Third, in respect to the hypothesis assuming the difference in performance based on geographical position, it was confirmed that hospitals in Ulsan City experienced the largest growth in the number in foreign patients. Fourth, in respect to the sizes of hospitals, those with 201 to 300 sickbeds showed the highest increase by the average of 3.45. The implication of the above research outcome indicates that while the number of foreign patients visiting Korea for medical purposes is on the rise, the number of professionals in place with necessary knowledge and capacity is insufficient and requires improvement.