• 제목/요약/키워드: Performance Evaluation Management System

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외식기업의 성과 평가에서의 BSC 도입 방법론 검토 (Study of the Method for Building up BSC in the Foodservice Industry Based on the Performance Evaluation)

  • 오윤석
    • 한국조리학회지
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    • 제10권2호
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    • pp.84-106
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    • 2004
  • Measuring and evaluating the business performance plays a very important role in managing business. It is both because business performance, in any types of industry, can be evaluated and managed properly only when the measurement of its performance is estimated and because its performance can be improved through an efficient and effective management. Therefore it is essential to build up the performance evaluation system to raise management efficiency of food service industry, to reinforce competitive power of food service industry. In this study, investigated the present performance evaluation system situation of the food service industry and introduced BSC as the main conceptional framework for evaluating the performance of the food service industry. Finally, this study discussed the possible method for building a balanced scorecard to the food service industry.

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컴퓨터 통합 생산을 위한 통신망의 성능 관리 (Performance Management of Communication Networks for Computer Intergrated Manufacturing)

  • Lee, S.
    • 한국정밀공학회지
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    • 제11권4호
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    • pp.126-137
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    • 1994
  • Performance management of computer networks is intended to improve a given network performance in order for more efficient information exchange between subsystems of an integrated large-scale system. Importance of perfomance management is growing as many functions of the large- scale system depend on the quality of communication services provided by the network. The role of performance management is to manipulate the adjustable protocol parameters on line so that the network can adapt itself to a dynamic environment. This can be divided into two subtasks : performance evaluation to find how changes in protocol parameters affect the network performance and decision making to determine the magnitude and direction of parameter adjustment. This paper is the first part of the two papers focusing on conceptual design, development, and evaluation of performance management for token bus networks. This paper specifically deals with the task of performance evaluation which utilizes the principle of perturbation analysis of discrete event dynamic systems. The developed algorithm can estimate the network performance under a perturbed protocol parameter setting from observations of the network operations under a nominal parameter setting.

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Using Support Vector Machine Method to Improve Company Performance Management

  • Yuanhao LI;Xin LI;Han XIA
    • Asian Journal of Business Environment
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    • 제13권4호
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    • pp.1-6
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    • 2023
  • Purpose: To explore the application prospect of support vector machine (SVM) in supply chain management and its practical application in supply chain performance evaluation practice. Research design, data and methodology: This paper establishes the performance evaluation index system of supply chain management according to the balanced scorecard (BSC) theory, and establishes the SVM model of supply chain management performance evaluation based on the SVM principle. Results: The performance evaluation results of the supply chain of an electric power equipment Co., Ltd. in Harbin established by using the model are consistent with the actual situation, which indicates the nature and accuracy of the possible reflection of the established supply chain performance evaluation model. Conclusions: The results show that SVM model can be used to evaluate enterprise supply chain management performance indicators, and can improve enterprise supply chain management performance, thus demonstrating the effectiveness of the model.

지방정부의 소통성과지표 개발 및 관리방안에 관한 연구 (Development and Management of Performance Indicators of Local Government for Citizen's Communication)

  • 채은경;이창길
    • 도시과학
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    • 제7권2호
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    • pp.11-19
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    • 2018
  • Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.

네트워크 관리 시스템을 이용한 BACnet MS/TP 프로토콜의 실험적 성능해석 (Experimental Performance Evaluation of BACnet MS/TP Protocol Using Network Management System)

  • 박태진
    • 전기학회논문지
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    • 제61권11호
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    • pp.1676-1681
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    • 2012
  • In network-based control system, measurement and control information is delivered by the network messages. Therefore, the performance of control system is directly affected by the performance of network system. System engineers need to evaluate the performance of network system to maintain the entire system in stable condition. BACnet is an international standard data communication protocol especially designed for building automation and control systems. In this study, experimental performance evaluation methodologies of BACnet MS/TP protocol and their practical evaluation results are presented.

중앙값 정리를 이용한 지식근로자의 성과평가에 관한 연구 (Performance evaluation of Knowledge workers using median rank)

  • 이동철;오강탁;윤덕균
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2001년도 추계학술대회 논문집
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    • pp.45-49
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    • 2001
  • Success in Knowledge Management depends critically on the evaluation system that managers of an organization evaluate objectively performance of members of the organization. In particular, the differences in the standard of Performance evaluation used by managers in Governmental Institution or Agency of make an issue of the standardization of Performance evaluation. Therefore, in this paper we propose the alternative evaluation method, which minimizes the bias resulted from the different standards by measuring ranking of knowledge workers, instead of quantitative analysis, using Median Rank method in Reliability and verify our proposition using the analysis of examples.

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Development of Expertise-based Safety Performance Evaluation Model

  • Yoo, Wi Sung;Lee, Ung-Kyun
    • 한국건축시공학회지
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    • 제13권2호
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    • pp.159-168
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    • 2013
  • Construction projects have become increasingly complex in recent years, resulting in substantial safety hazards and frequent fall accidents. In an attempt to prevent fall accidents, various safety management systems have been developed. These systems have mainly been evaluated qualitatively and subjectively by practitioners or supervisors, and there are few tools that can be used to quantitatively evaluate the performance of safety management systems. We propose an expertise-based safety performance evaluation model (EXSPEM), which integrates a fuzzy approach-based analytic hierarchy process and a regression approach. The proposed model uses S-shaped curves to represent the degree of contribution by subjective expertise and is verified by a genetic algorithm. To illustrate its practical application, EXSPEM was applied to evaluate the safety performance of a newly developed real-time mobile detector monitoring system. It is expected that this model will be a helpful tool for systematically evaluating the application of a robust safety control and management system in a complex construction environment.

SD를 활용한 성과지향적 평가에 관한 연구: 자치단체 합동평가 재난안전분야를 중심으로 (A Study on the outcome-oriented evaluation using System Dynamics: Focused on the Field of Disaster and Safety Management in the Combined Evaluation of Local Governments)

  • 김건위;최인수;전대욱
    • 한국시스템다이내믹스연구
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    • 제14권4호
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    • pp.143-163
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    • 2013
  • This study is firstly aiming at diagnosing the present problems of evaluating the performance, especially in the field of disaster and safety management, of LGA (Local Government Authorities) in Korea. The study also deals with developing alternatives to solve a series of barrier factors revealed during the evaluation process using System Dynamics. This paper therefore presents literature review including the official documents published by the government and the performance evaluation studies of LGA. Moreover the authors analyze the current practice of the CELG (Combined Evaluation of Local Governments) as performance management, address and map a series of barrier factors in the CELG process to elaborate the CLDs (Causal-Loop Diagrams) and find solutions using system thinking with the CLDs. According to the analysis results, the core barrier factors to overcome is lack of proactive indicators/indices in the current practice of the CLEG. The authors therefore recommend to develop more proactive indicators that leads to avoid difficulties in measuring the LGA output, as well as to lessen the burden in competition for rankings and goal of the displaced.

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정보시스템 종합품질평가 모형 연구 (A Study on Integrated Quality Evaluation Model of Information System)

  • 서장훈;이기준;박명규
    • 대한안전경영과학회지
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    • 제8권4호
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    • pp.151-166
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    • 2006
  • One of The standard issue in riding on the wave of the information system(IS) is records of performance, grow unprecedently fast, and has highly uncertain future. Within the framework of IS Evaluation, The main purpose of this study is to suggest performance quality evaluation system as follows, The Integrated Quality Evaluation Model Design(IQEMD) of Information System helps corporations to improve productivity, customer service and corporate competitive power. To respond flexibly this trend, we have to realize that the information system has to keep the most effective optimal information network at the proper time. The existing evaluation method has been concentrated on the evaluation of a degree of the information system maturity focused on static viewpoints. The evaluation of potential factors to affect the future-oriented performance, that can analyze both unit business being able to apply an information system base was used efficiently well and what performance evaluation item was obtained actually, was insufficient relatively. In this paper, An integrated quality evaluation method will analyze a degree of information system maturity in dynamic evaluation viewpoints rather than in static evaluation viewpoints. finally we estimated the relative degree of importance of each determinant using the AHP methodology The validity of the proposed model was also partially proved using two different methods, holistic and historical approach.

제조업 분야에서 Product Data Management 기반의 BSC 성과평가 시스템 구축 사례 연구 (A Case Study of Implementation of a BSC Performance Evaluation System in Manufacturing Industry based on Product Data Management)

  • 오정수;양정삼
    • 산업공학
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    • 제23권4호
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    • pp.275-285
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    • 2010
  • In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.