• 제목/요약/키워드: PROCEDURAL JUSTICE

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스포츠센터 지도자들의 조직공정성 인식이 혁신저항에 미치는 영향: 조직신뢰의 매개효과 분석 (The Influence of Perceived Organizational Justice on Innovation Resistance among Instructors in Sport Centers: The Mediating Effects of Organizational Trust)

  • 서효민;손지효;장경로
    • 한국체육학회지인문사회과학편
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    • 제54권2호
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    • pp.253-267
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    • 2015
  • 본 연구는 스포츠센터 지도자들이 인식하는 조직공정성이 혁신저항에 어떠한 영향을 미치는지 분석함과 동시에 이들 관계에서 조직신뢰의 매개효과를 검증하는데 그 목적을 두고 있다. 자료 수집을 위해 서울·경기지역에 종사하는 스포츠지도자 300명을 대상으로 설문조사를 실시하였으며, 총 274부의 자료가 최종분석에 사용되었다. 구조방정식모형 분석을 실시하여 도출된 연구결과는 다음과 같다. 첫째, 분배공정성은 심리적 저항에 유의미한 영향을 미치는 반면에 행동적 저항에는 영향을 미치지 않는 것으로 나타났다. 둘째, 절차공정성은 심리적 저항과 행동적 저항에 유의미한 영향을 미치는 것으로 나타났다. 셋째, 분배공정성과 절차공정성은 조직신뢰에 유의미한 영향을 미치는 것으로 나타났다. 넷째, 조직신뢰는 심리적 저항과 행동적 저항에 유의미한 영향을 미치는 것으로 나타났다. 다섯째, 조직신뢰는 분배공정성과 심리적 저항의 관계에서는 부분매개 역할을, 분배공정성과 행동적 저항의 관계에서는 완전매개 역할을 하는 것으로 나타났으며, 절차공정성과 심리적 저항, 절차공정성과 행동적 저항의 관계에서는 부분매개 역할을 하는 것으로 나타났다.

Mediating Effect of Cooperation with the Police on Compliance with the Law in Model of Procedural Justice and Police Legitimacy

  • Seo, Bojun;Lee, Soochang
    • International Journal of Advanced Culture Technology
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    • 제6권1호
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    • pp.15-22
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    • 2018
  • The main purpose of the research is to examine the mediating effect of cooperation with the police on compliance with the law in the causal relationship between procedural justice and police legitimacy and criminal deterrence. This research employs a survey questionnaire to evaluate procedural justice, police legitimacy, cooperation with the police, and compliance with the law. The number of subject of the study is 312 citizens residing in Daegu metropolitan city and some cities of Gyeongsangbuk-do province. The study employs Structural Equation Model by using AMOS 24 to analyze the mediating effect of cooperation with the police on compliance with the law. As the result of analysis, the mediating effect of cooperation with the police on compliance with the law is statistically significant at the level 0.01. The key findings of this study is that in the community-based policing, cooperation with the police and compliance with the law are very important determinants in controlling and deterring crimes and the police need to reinforce a cooperative relationship with residents to reduce crimes through strengthening the willingness of compliance with the law.

B2B 거래에서 공정성 인식, 브랜드자산 가치, 신뢰, 관계몰입과 장기지향성의 관계 (The Relationship among Justice Recognition, Brand Asset Value, Trust, Relation Commitment and Long-Term Orientation)

  • 임덕순
    • 유통과학연구
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    • 제15권1호
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    • pp.95-104
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    • 2017
  • Purpose - This study focuses on long-term orientation that can lead long-term partnership. A long-term orientation needs a trust and relation commitment between company. So in this study, the researcher conducts a dependent variable as a justice recognition and brand asset value to research model to find out casual relationship among quoted factors. Research design, data, and methodology - The focus of this study was employees who work in a liquor distribution company to figure out factors that effect on long-term relationship in b2b transaction. The development of the research model is based on the literature of the preceding research analysis of justice recognition, brand asset value, trust, relation commitment and long-term orientation. This study have constructs that defined operationally by previous studies, research model design that to figuring casual relationships among the quoted factors. From 2016 Sep. 1st to Oct. 30th, a questionnaire survey was conducted targeting employees who work in liquor distribution company. 176 survey data were used for empirical analysis to prove the research hypotheses. Results - The main results of this study's empirical methodology were as follows. First, procedural justice and interactive justice has a positive significant effect on trust and relation commitment. Also brand image, brand awareness and perceived quality has a positive significant effect on trust and relation commitment. Second, trust and relation commitment has a positive significant effect on long-term orientation. Every hypothesis adopted as the researcher designed for empirical study. Conclusions - Based on empirical results, this study confirmed that trust and relation commitment has empirical relationship with long-term orientation. Based on the analysis, the researcher provided managerial implication by setting 2 way path for making long-term orientation with business company. First path is procedural justice to relation commitment. It contains that procedural justice recognised while business transaction execution, consideration intension and relation development will happen in b2b. Second path is perceived quality to trust. It contains that the perceived quality recognised while business transaction execution, trust will increase rapidly. So when a business company wants to make a partnership, they have to consider procedural justice and perceived quality to make a long-term relationship.

외식사업 프랜차이즈에서 공정성지각이 서비스품질에 미치는 효과 (The relationship between perceived justice and service quality in the franchise system of food service business)

  • 안관영
    • 대한안전경영과학회지
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    • 제11권1호
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    • pp.137-142
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    • 2009
  • This paper reviewed the relationship between perceived justice and service quality, and the moderating effect of gender in the franchise system of food service business. Based on the responses from 135 franchisees, the results of multiple regression analysis showed that distributive and procedural justice have positive relationships with almost service quality factors. The results of moderating analysis showed that male franchisees have more positive relationships with almost service quality factors than female franchisee while in distributive justice, and that female franchisees have more positive relationships with almost service quality factors than male franchisee while in procedural justice.

공정성과 직무만족의 관계에 있어 고과결과의 조절효과에 관한 연구 (A Study on the Moderate effect of Appraisal Results on the Relationship of Justice and Job Satisfaction)

  • 이광희;염규열
    • 산업융합연구
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    • 제3권1호
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    • pp.125-143
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    • 2005
  • This study investigates that the relationship of performance appraisal justice and employee's job satisfaction and whether appraisal outcome perception can significantly take the moderate role on this relationship. We conduct empirical study with one dimension of distributive justice and 5 dimensions of procedural justice; appraisal system, participation of employee, feedback, knowledge of rater, and appraisal standard. The result shows that distributive and procedural justice significantly explain employees' job satisfaction. The result, also, shows that moderate role of appraisal outcome perception is significant. This means if the employee who regards appraisal outcome as high perceive appraisal justice, she/he will experience more job satisfaction than the employee who regards appraisal outcome as low.

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기업 종사자들의 공정성 지각이 심리자본과 직무만족을 통해 조직몰입에 미치는 영향 : 건설업·제조업 종사자를 중심으로 (The Effect of the Corporate Employee's Perception of Organizational Justice on Psychological Capital, Occupational Satisfaction, and Organizational Commitment : Mainly on the Workers in Construction and Manufacturing Firms)

  • 엄재규;황찬규;송영우
    • 디지털산업정보학회논문지
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    • 제12권3호
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    • pp.273-297
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    • 2016
  • With research findings that the righteous and advanced society relies on the microscopic personal experience related to the justice as well as the perilous reality of 70% of corporate employees in all industrial environment, this study samples employees in the manufacturing and construction industry, both of which take up 40% of all industries, to look into how the awareness of the justice within their organizations influences the organizational commitment through psychological capital and occupational satisfaction; and to understand the beginnings for the macroscopic change. As a result of verifying the interrelationship between the justice and psychological factors, distributive justice and interactive justice are in a positive relationship with the psychological capital while procedural justice shows no influence; the procedural justice and interactive justice are positive with the occupational satisfaction whereas the distributive justice shows no influence. Also psychological capital appears positive with the occupational satisfaction and organizational commitment while occupational satisfaction is positively related to the organizational commitment.

초등학교 사회과의 환경 문제 해결과정 분석 및 수업 모형 개발 연구 - 환경 정의 개념을 중심으로 - (A Study on the Analysis of Environmental Problem Solving Process on the Elementary School Social Studies and Development of Instruction Model - Focus on the Environmental Justice -)

  • 장호창;남영숙
    • 한국환경교육학회지:환경교육
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    • 제20권4호
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    • pp.84-96
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    • 2007
  • The purpose of this study is to develop instruction model of environmental problem process focused with environmental justice. This study has analyzed environmental problem solution process in social studies of elementary school from 4th grade to 6th grade with it. The results of this study are as follows. First, social studies of elementary school didn't show distributive justice in environmental problem solving process. Second, procedural justice existed, but offered information is lacking to each main group. Third, substantive justice was emphasized personal viewpoint. We developed instruction model of environmental problem solving process based upon the results. Component of instruction model is problem analysis, distributive justice, procedural justice, substantive justice and evaluating a solution. Timely, teachers can use and can apply it in social studies class. In conclusion, it is strongly recommend to teach environmental education linked with environmental justice. It enables us enhance a new awareness and attitudes towards sustainable development.

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The Role of Organizational Justice and Job Rotation in Job Satisfaction and Work Attitudes: An Exploratory Study in Indonesia

  • WARMAN, Muhammad Aditya;MAARIF, M. Syamsul;SUKAMAWATI, Anggraini;AFFANDI, Joko;MANGUNDJAYA, Wustari L.
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.531-539
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    • 2022
  • The goal of the research is to identify the relationship between organizational justice, job satisfaction, and work attitudes in the context of job rotation. The competence and loyalty of the employees of an organization are critical to the organization's success. Therefore, organization should invest in developing their employees, including creating effective procedures and human resource management policies. A job rotation program is one of the critical policies in developing employees, as through this program employees can develop and actualize their abilities. However, there are some challenges in practice regarding implementing the procedures of job rotation. One of the challenges is related to the concept of organizational justice, which then impacts on employees' job satisfaction and work attitudes. This study was conducted in focused group discussions. The sample is 272 of a state-owned organization. In this study, the concept of organizational justice, with the dimensions of distributive justice, procedural justice, and interactional justice, were used along with the discussion of job satisfaction and other work attitudes. The results were issues of fairness in perceiving organizational justice in the job rotation context, and the most significant response lies in procedural justice.

외식프랜차이즈 가맹점의 지각된 공정성이 응집성, 관계만족, 그리고 가맹점의 장기지향성에 미치는 영향 (The Impact of Foodservice Franchisee's Perceived Justice on Cohesiveness, Relationship Satisfaction, and Franchisee's Long-Term Orientation)

  • 허순범;장장이;이재규
    • 한국프랜차이즈경영연구
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    • 제9권3호
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    • pp.31-43
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    • 2018
  • Purpose - This study examines the role of foodservice franchisee's perceived justice(distributive, procedural, and interactional) in developing long-term orientation to franchisor and investigate the mediating role of cohesiveness and relationship satisfaction in the relationship between franchisee's perceived justice and long-term orientation to franchisor. Research design, data, and methodology - We collected data from managers and owners in foodservice franchisees located in Seoul, Korea. Among a total of 500 questionnaires, 500 questionnaires were returned. After excluding 36 invalid respondent questionnaires, 496 valid questionnaires(response rate of 99.2%) were analyzed using frequency, confirmatory factor analysis, correlations analysis, and structural equation modeling with SPSS 21 and SmartPLS 3.0. Result - The findings of this study are as follows: First, distributive justice and interactional justice had positive effects on cohesiveness, but procedural justice did not. Second, distributive justice and interactional justice had positive effects on relationship satisfaction, but procedural justice did not. Third, cohesiveness and relationship satisfaction had positive effects on franchisee's long-term orientation to franchisor. Conclusions - The implications of this study are as follows. First, this study found that procedural justice can create a high cohesiveness and identification of franchisee and also maintain a cooperative relationship with the franchisor. Second, this findings suggest that the perceived distributional and interactional justice can improve the satisfaction with the franchisor and thus positively influence the intention to maintain the relationship and the intention to recontract. Third, the results of this study indicate that the cohesiveness of franchisees can play a pivotal role to improve their satisfaction with the franchisor and pursue mutual development by continuously maintaining stable business relationship with franchisor. The findings of this study are subject to at least three limitations. First, the research subject is limited to the food service franchise shops in Seoul area, so the sample was not nationally representative of the franchise stores. Second, the perceived fairness is measured only from the point of view of the franchisee, and this study has a limitation to examine the difference between the perceived franchisee's and franchisor's justice. Third, Future research needs to identify more closely the relationships between perceived fairness and long-term orientation by gathering specific quantitative data such as the renewal rate and the business performance.

인터넷 패션쇼핑몰 서비스 회복 과정의 지각된 상호 작용성과 서비스 공정성이 불평 처리 만족 및 충성도에 미치는 영향 (The Effects of Perceived Interaction Effort and Service Justice on Satisfaction with Complaint Handling and Customer Loyalty in the Internet Fashion Shopping Mall Service Recovery)

  • 주성래;정명선
    • 복식문화연구
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    • 제15권6호
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    • pp.1023-1037
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    • 2007
  • The focus of this study was on service recovery process of domestic internet fashion shopping mall, the purposes of this study were to extract perceived interaction effort and service justice with the recovery factors according to service failure by literature review, and to empirically examine the effect this variables on customer satisfaction with complaint handling and loyalty. The questionnaires was administered to 256 internet shopping mall customer, who has experiences of dissatisfaction and complaining behavior after buying fashion products. The data was analyzed by Cronbach's a, confirmatory factor analysis, correlation analysis, and structural equation modeling using LISREL 8.30 program. The results were as follows. First, perceived interaction partly affected serviced justice consumer. Interaction effort on the part of consumer negatively affected interactional justice, but didn't affected distributive justice and procedural justice. However interaction effort on the part of shopping mall positively affected all justice. Second, distributive, procedural and interactive justice positively affected customer satisfaction with complaint handling and loyalty. Finally, customer satisfaction with complaint handling positively affected customer loyalty. The implications of the research and directions for future researchers were discussed.

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