• Title/Summary/Keyword: Overall Work and Job Satisfaction

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Employee Stress Based on Intrinsic and Extrinsic Stress Factors and their Connection to Job Satisfaction

  • Hyun-Suk AN
    • The Journal of Industrial Distribution & Business
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    • v.14 no.7
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    • pp.19-26
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    • 2023
  • Purpose: This study explores the intrinsic and extrinsic stress factors that affect employees' job satisfaction. The study reviews the literature on three intrinsic and three extrinsic stress factors that influence the job satisfaction level of employees, establishing the various research findings on the factors and finding the relevant links that such findings have to current research. Research design, data and methodology: The present researcher collected the relevant prior studies via literature content approach that was used by numerous previous works. The researcher transcribed the data gathered from the participants. The next analyst would code the different features of data systematically across the entire set of data, thereby collecting the relevant data for each of the codes. Results: The investigation suggests six stress factors to be connected to job satisfaction, such as Hours of Work Employee Job Satisfaction, Communication and Employee job Satisfaction, Leadership Style Employee Job Satisfaction, Competition Employee Job Satisfaction, Career Development Opportunities Employee Job Satisfaction, Strikes and employee Job Satisfaction Conclusions: This research concludes that organizations with proper communication channels will certainly influence their employees positively and hence give them job satisfaction. Overall, this qualitative research has found that intrinsic and extrinsic factors influence the job satisfaction level of employees in a workplace.

The Role Conflict Marital Satisfaction of Married Working Women (취업주부의 역할 갈등과 결혼 만족도에 관한 연구)

  • 임정빈;정혜정
    • Journal of Families and Better Life
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    • v.4 no.1
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    • pp.71-93
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    • 1986
  • The purpose of this study is to identify sevral variables which were assumed to have relationships with the role conflict and marital satisfaction of married working women, and to examine the relationship of the role conflict and marital satisfaction of married working women in Korea. The data for this study was obtained from the survey of the 262 married working women who reside in the city of Seoul employing questionnaire method. Such methods as frequency, percentile, factor analysis, analysis of variance (t-test, F-test), and Pearson's correlation were used for the statistical analysis for this study. The major findings of this study can be summarized as follows; 1) The role conflict level of married working women was related to variables such as age, the number of children, work time, husband's support, job satisfaction, motivation to work outside the home. 2) The overall marital satisfaction was relatively high when they have two children and the presence of household work help. Futhermore, ut was found that marital satisfaction considerably high when husband's support and job satisfaction was highly accorded. 3) The role conflict and marital satisfaction of married working women were significantly negatively correlated.

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Analyzing the Casual Relationship among Employee Satisfaction, Productivity and Customer Satisfaction Considering Employee' Work Ability (종업원의 업무능력을 고려한 종업원 만족도, 생산성 및 고객만족 간 인과관계 분석)

  • Kim, Chan-Gyu;Park, Young-Joon;Kim, Tae-Ho
    • IE interfaces
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    • v.16 no.spc
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    • pp.116-122
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    • 2003
  • We analyze how much employees' work abilities and overall satisfaction on the job or corporate influence on the productivity and customer satisfaction in the service industry, which is characterized by simultaneity, heterogeneity, intangibility and etc. Employees always encounter customers in process of the service. So, the employees' attitudes and behaviors have direct influences on the service quality or satisfaction which customers perceive. Also, employees' satisfaction or work abilities can lead to increase or decrease the productivity. To grasp and demonstrate the cause and effect relationship, we firstly measure the degrees of employee satisfaction organized by 11 factors through survey, and also measure employees' overall satisfaction, organizational commitment and productivity. Secondly, we define service value as the employee's objective measure index and collect it with the data related to customer satisfaction. Based on the collected data, thirdly we define how the relationship among the employee satisfaction, the productivity, the service value and the customer satisfaction are affected by the employees' work abilities and overall satisfaction with SEM(Structural Equation Model). And finally, we classify employees according to their abilities and the degrees of satisfaction respectively and suggest important strategies to manage them effectively.

A Study on the Correlation Between Job Satisfaction and Organizational Commitment of Firefighters (소방공무원의 직무만족과 조직몰입의 상관관계에 관한 연구)

  • Hyun-Mi Kim;Kyong-Jin Park
    • Journal of the Korean Society of Industry Convergence
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    • v.27 no.3
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    • pp.665-674
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    • 2024
  • This study attempted to examine the relationship between organizational satisfaction and organizational commitment of firefighters. As for the overall level job-only and organizational commitment, the average was3.80points and 3.49points(out of 5points), respectively, and among the items of organizational satisfaction, 'I believe I should be held accountable for the results of my work.' was the highest, 'I think I chose a good job as a firefighter.' was the highest in the items of organizational commitment. The higher the class, the higher the job satisfaction and organizational commitment satisfaction, and there was a statistically significant difference(p<.01). Based on this study, it is considered that expanded research and repeated are necessary to generalize the results of the effect of .organizational satisfaction of firefighters I on organizational commitment.

A Study on Work Environment and Job Satisfaction of Dental Hygienists in Daegu and Gyeongsangbuk-do (대구.경북 치과위생사의 근무환경과 직무만족에 관한 연구)

  • Kim, Young-Sun;Park, Hyun-Suk
    • Journal of dental hygiene science
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    • v.12 no.6
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    • pp.600-606
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    • 2012
  • The purpose of this study is to investigate work environment and job satisfaction of dental hygienists. The survey had collected 373 dental hygienists in Daegu and Gyeongsangbuk-do areas. The results were as follow; 1. The overall average of job satisfaction was 3.30. 2. Differences in the general characteristics and job satisfaction were significantly high with high age, high educational level and high work experience for married people. It was also significantly high when people worked in Gyeongsangbuk-do rather than in Daegu. 3. Differences in work environment and job satisfaction were significantly high in large size of the hospital, patient management and consultation services rather than assistance, monthly salary rather than annular salary, the presence of training opportunity and benefit for long-term worker, and more other vacations and annual vacations. 4. The influence factors of general characteristics on job satisfaction were education, work area and marriage in order ($R^2$=0.092). 5. The influence factors of work environment on job satisfaction were training opportunities, benefit for long-term worker, size of hospital, area of work and incentives in order($R^2$=0.092). From the above results, in order to improve job satisfaction of dental hygienists require a reasonable working environment considering the realistic situation improved.

How Smart Workers Cope With Techno-Invasion Stress in Work Domain (스마트워크 사용자의 업무 영역에서 기술침해 스트레스 대응방안에 관한 연구)

  • Kim, Yong-Young
    • Journal of the Korea Convergence Society
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    • v.12 no.3
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    • pp.261-272
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    • 2021
  • With diffusion of Smart Work, a problem has been raised that Smart Work makes the boundary between work and nonwork blur, and may cause technostress. In order to find out whether Smart work copes with techno-invasion stress in work domain, we need to understand the precedence factors influencing on job satisfaction and the role of boundary management strategy which Smart Workers actively choose. This paper developed a research model containing a causal relationship among four factors, nonwork-to-work interference, job autonomy, job commitment, and job satisfaction, and the moderation effect of boundary management strategy. The findings show that overall hypotheses were accepted based on the pooled data, but three hypotheses test on job satisfaction by boundary management strategy type differed. These results suggest that in accordance with the boundary management strategy of Smart Work users, different change management need to be prepared.

A Descriptive Study on Job satisfaction and its Related Factors for Clinical Nurses in Goneral Hospital (일 대학병원 간호사의 직업만족도와 그에 관련된 요인 조사연구)

  • 김조자;박지원
    • Journal of Korean Academy of Nursing
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    • v.18 no.1
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    • pp.5-18
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    • 1988
  • Herzberg and his associates concluded from their findings that job satisfaction consisted on two independent dimension ; the first dimension was related to job satisfaction, the second to job dissatisfaction. According to the Herzberg theory, the satisfiers are related to the nature of the work itself and the rewards that flow directly from the performance of that work. The dissatisfaction factors are associated with the individual's relation to the context or environment in which he works. The purpose of this study was to investigate selected factors which result in job satisfaction / dissatisfaction of nurses employed in general hospital. In a study of this nature, it is important that the population be as homogenous as possible in order to reduce the effects of the different environments and backgrounds on job satisfaction. A job satisfaction questionnaire developed by Slabitt et als. was used for this study. It contains 45 statements and utilizes a Likert type scale of 5. Participants were asked to select response which were congruent with their perceptions of the item. It was decided to conduct the study in one general hospital in Seoul. A sample of 505 clinical nurses were selected to participate in this study. The results of this study were as follows ; 1. The overall mean score for the 45 five-point scales of job satisfaction items was 2.945, showing that the subjects of this study were neither satisfied nor dissatisfied. 2. To identify the specific job related factors that result in Job satisfaction / dissatisfaction, the 45 items of job satisfaction were divided into 6 areas and the mean scores and % of agreement were compared. The specific job related factor that resulted in job satisfaction was the job status and those that resulted in job dissatisfaction were salaries, task requirements and organization requirements. But the areas of autonomy and interaction did not belong to either side of the specific job related factors. 3. To identify the relationship between the job satisfaction and the subject's general characteristic, data was analyzed using the t-test and the Pearson correlation coefficient. It was found that the relationship between the job satisfaction and the request for rotation and intention to remain on the job were statistically significant at .05 level, but the relationship between the job satisfaction and age, work experience, and educational background were nor statistically significant at the .05 level.

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Nursing Home Employee and Resident Satisfaction and Resident Care Outcomes

  • Plaku-Alakbarova, Bora;Punnett, Laura;Gore, Rebecca J.;Procare Research Team
    • Safety and Health at Work
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    • v.9 no.4
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    • pp.408-415
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    • 2018
  • Background: Nursing home resident care is an ongoing topic of public discussion, and there is great interest in improving the quality of resident care. This study investigated the association between nursing home employees' job satisfaction and residents' satisfaction with care and medical outcomes. Methods: Employee and resident satisfaction were measured by questionnaire in 175 skilled nursing facilities in the eastern United States from 2005 to 2009. Facility-level data on residents' pressure ulcers, medically unexplained weight loss, and falls were obtained from the Centers for Medicare and Medicaid Services Long-Term Care Minimum Data Set. The association between employee satisfaction and resident satisfaction was examined with multiple and multilevel linear regression. Associations between employee satisfaction and the rates of pressure ulcers, weight loss, and falls were examined with simple and multilevel Poisson regression. Results: A 1-point increase in overall employee satisfaction was associated with an increase of 17.4 points (scale 0-100) in the satisfaction of residents and family members (p < 0.0001) and a 19% decrease in the incidence of resident falls, weight loss, and pressure ulcers combined (p < 0.0001), after adjusting for staffing ratio and percentage of resident-days paid by Medicaid. Conclusion: Job satisfaction of nursing home employees is associated with lower rates of resident injuries and higher resident satisfaction with care. A supportive work environment may help increase quality of care in the nation's nursing homes.

Job Satisfaction of Nutritionist: Effect on Organizational Commitment and Turnover Intention in Public Health Center (보건소 영양사의 직무만족도가 조직몰입과 이직의도에 미치는 영향)

  • Park, Se-Eun;Seo, Min-Young;Kim, Won-Kyeong;Ryu, Kyung
    • Journal of the Korean Dietetic Association
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    • v.26 no.1
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    • pp.54-75
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    • 2020
  • This study examined the job satisfaction of nutritionists, and its effect on organizational commitment and turnover intention in public health centers. The response data of 174 nutritionists were analyzed. The overall average of job satisfaction was 3.94 out of 7 points, which was determined to be below 'normal'; however, the job suitability of sub-factors scored 5.26, which was more than 'normal'. The variables affecting job satisfaction that were provided by the respondents included job-related licenses (P<0.01) and co-nutritionists (P<0.01). Organizational commitment ranked 'normal' with a score of 4.35. Normative commitment (4.90) of the sub-factors was 'normal' or more, and differed when considering 'age' (P<0.01), 'employment status' (P<0.01), 'salary per year' (P<0.05), and 'working area' (P<0.05). The turnover intention was analyzed to be below 'normal' with 3.88 points, and the variables affecting turnover were significantly higher for subjects in their 20s (P<0.01), less than two job-related licenses (P<0.05), and less than two co-nutritionists (P<0.01). The four variables of job satisfaction, 'business discretion' (P<0.05), 'work environment' (P<0.01), 'job suitability' (P<0.01), and 'reward' (P<0.01), positively affected the organizational commitment. Moreover, organizational commitment had a mediating effect (P<0.01) on job satisfaction and turnover intention. Taken together, our results suggest that public health centers need to develop improvement plans for business discretion, work environment, job suitability and reward.

Job Achievement and Job Satisfaction of Dietitian in Elementary School (초등학교 영양사의 직무수행도와 직무만족도)

  • Park, Eun-Jeong;Kim, Gi-Nam
    • Journal of the Korean Dietetic Association
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    • v.8 no.2
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    • pp.163-174
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    • 2002
  • The purpose of this study is to gather basic data on dietitian's general characteristics, working conditions, job achievement and job satisfaction. Thereby, a formulation can be worked out to improve dietitian's job achievement and satisfaction. The study was conducted during one week period, spanning July 23 to July 30, 1998. The method of the study was to distribute 560 questionnaires to the primary school dieticians working in the city of Tae Jun, located in Choong-Cheong Province. Out of 560 questionnaires that was distributed, 327 were returned. Moreover, 318 out of 327 questionnaires that was returned was valid enough to be processed by the SAS Program. About sixty percent of the respondents(61.1%) indicated that they were between 26 to 30 years old. Moreover, approximately half of the respondents(48.8%) were unmarried. In terms of the level of education, the bachelor's degree was reported as the most common education level(56.3%), while 3.8% of the participants reported achieving graduate degrees. The number of years in working in the profession ranged from 2 to 5 years. Furthermore, approximately 74% of the respondents indicated that, on average, they earned over ₩800,000 per month. In terms of the type of the school setting, 52.8% of the respondents worked in the urban setting, whereas, 60.0% worked in the rural school setting. Of these schools, about thirty eight percent(38.7%) of the schools were relatively small sized schools(400 students or less ). In terms of dietitian's sense of job satisfaction, the areas that showed relatively high level of satisfaction was in the menu control work(3.90) and purchase control work(3.90). However, appallingly low job satisfaction was indicated in the areas of personnel management (2.96%), and nutritional education and counsel(2.73%). Furthermore, job satisfaction varied greatly depending on age, wage, type of the food service, and type of school. The highest satisfaction was indicated in the areas of supervisory position(3.42), work itself(3.31%), co-workers(3.11). Other facets that led to job satisfaction were periodic wage increase(2.19%) and promotion opportunities(2.79%). In conclusion dietitian's job achievement showed significant correlation with job satisfaction. The study suggests that, in order to improve the overall job satisfaction of the dieticians, it is necessary to improve the working conditions of dieticians in primary schools. Secondly, there is a necessity for improving the status of the dieticians by raising the salary and treating the dieticians with the same level of respect in comparison with teachers or executive officials. Finally, another way of raising the job satisfaction of the dieticians is to provide opportunity for continuing education. So that, they can further their career in their chosen field.

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