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The Influence of Sales-force System on Salesperson's Job Attitude and Sales Performance (영업통제시스템이 판매사원의 직무태도와 판매성과에 미치는 영향)

  • YI, Ho-Taek;YU, Jung-Rim
    • Journal of Distribution Science
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    • v.17 no.11
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    • pp.81-92
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    • 2019
  • Purpose: The salesperson, the core of the operating activities, plays the role of connecting the inside and outside of the company, representing the company to the consumer and identifying and responding to the customer's needs. The department store industry is the most representative retail industry in South Korea, and competition among its peer group and industry is intensifying, requiring differentiated service sales activities and performance from its employees. This study divided the sales force system into activity control(process-oriented control) and output control(performance-oriented control) and verified the differential impact on the job attitude of the salesperson (e.g., job satisfaction and burn-out), respectively. In addition, the effect of job satisfaction and burn-out of the salesperson on the job performance were checked. Research design, data, and methodology: The survey was conducted on 200 sales people working at five branch stores of Hyundai department store in Seoul, and 194 of them were analyzed. The reliability and validity of the variables were analyzed and hypotheses were verified through the SEM. Results: Results have shown that activity control has a greater impact on burn-out compared to output control, and output control has a greater impact on job satisfaction compared to activity control. It has been shown that the salesperson's burn-out does not affect sales performance, but that job satisfaction has a positive effect on sales performance. Conclusions: This study examines the effect of sales force management system such as activity control and output control, on the job attitude and sales performance in department stores. According to the results of this research, each of two control systems have a discriminatory effect on the job attitude variables. For the sales managers of department store, it is recommended to increase the efficiency of sales management by increasing the use of outcome control compared to activity control.

A Study on the Unmanned convenience Store Operation System from the Viewpoint of Visual Merchandising (비주얼 머천다이징 관점에서의 무인 편의점 운영시스템에 관한 연구)

  • Seo, Jung-Hwa;Yang, Hoe-Chang;Park, Chul-Ju;Youn, Myoung-Kil
    • The Journal of Industrial Distribution & Business
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    • v.9 no.12
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    • pp.45-53
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    • 2018
  • Purpose - The purpose of the study was to investigate operation system of current convenience store and competing retail store and to find out development of unattended convenience store. Operators can save labor cost and solve labor seeking when opening shop under suitable environment and commerce area, and assure of employee's safety. Customers are allowed to select commodity comfortably without disclosure of face and to shorten standby time at simple store opening, buying and paying and to produce convenient living environment by financing, delivery and goods control. This study examined effect and problems of operation of existing and unattended convenience store from point of view of visual merchandising to find out model of unattended convenience store and to strengthen competitiveness of convenience store business. Research design, data, and methodology - Research procedure of accomplishment of goal of the study was: The study investigated state of distribution business, and role and definition of VMD. First, VMD played an important role of promotion and competitiveness of unattended convenience stores. Second, the author investigated research and cases of unattended convenience stores 14 months, that is to say, from August 15, 2017 to October 15, 2018. Third, the author investigated on-the-spot three of common convenience stores, three of unattended convenience stores and three of retailers one month, that is to say, June 1, 2018 to July 1, 2018. The subject was convenience stores and retailers selling similar type of products at Seoul and metropolitan area. Results - Layout, selling place, brand identity, goods assortment, authentication system, product information cognition and control, buying and payment system, security system, salesmen, promotion and other services should be improved from point of view of merchandising. Structure, furniture, lighting, voice, façade, VP, PP, IP and POP should be developed. Conclusions - Unattended convenience stores saved operating cost and lessened labor and gave visitors convenience and comfortable shopping and made use of resources effectively. Further studies with quantitative analysis shall find out strategic conditions for promotion of unattended convenience stores.

Manufacture of paste opaque porcelains using glycols as a solvent and evaluation of their physical properties (글리콜을 용매로 제조한 연고형 불투명 도재의 물성)

  • Kim, Sa-Hak
    • Journal of Technologic Dentistry
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    • v.25 no.1
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    • pp.41-62
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    • 2003
  • In this research, we manufactured the paste opaque porcelains using Propylene Glycol (PG) and Buthylene Glycol (BG) as a solvent, and compared the composition of solvents, the coefficient of thermal expansion, the particle size distribution, the viscosity and bonding strength to metal, and the tone with those of the commercial products(Duceram Plus, Duceram GmbH; VMK 95, Vita Co.; Noritake EX-3, Noritake Co.)used in the clinical field. The results of the research were as follows: 1. The result of solvent analysis indicated that the solvents included in the paste opaque porcelains of the control group were mainly composed of Glycols. 2. From the Coefficient of thermal expansion measurement, we drew out the following results; testing group: $14.0\times10^{-6}/^{\circ}C$, Duceram Plus: $13.9\times10^{-6}/^{\circ}C$, VMK 95: $14.3\times10^{-6}/^{\circ}C$, and Noritake EX-3: $13.3\times10^{-6}/^{\circ}C$. 3. Seen from the result of particle size distribution measurement, the experimental group was similar to the control group in 1$\mu m$ below, but the experimental group marked the highest distribution of 61% in the case of between 1$\mu m$ and 5$\mu m$. Between 5$\mu m$ and 10$\mu m$, they showed relatively similar distribution, and Noritake EX-3 was turned out the highest distribution of 29% in 10$\mu m$ above. 4. From the result of viscosity measurement, Duceram plus showed the highest viscosity throughout all the measurements followed by Noritake Ex-3, experimental group and VMK 95 in decreasing order. 5. The result of bonding strength measurement was EX 35.53 $\beta\acute{A}$, DU 40.88 $\beta\acute{A}$, VM 39.43 $\beta\acute{A}$, and NO 35.39 $\beta\acute{A}$, and no significant difference was found between the experimental group and the control groups(P>0.05). 6. The measurement of the tone indicated that the $L^*$ value of the experimental group was 86.89 0.63 in average, which is higher than the control group in its brightness. In the case of the $a^*$ value, Duceram Plus, VMK 95 and EX-3 showed positive value, whereas the testing group was turned out negative value. In $b^*$ value, Duceram Plus proved the highest. From the results of this research, the paste opaque porcelains using Propylene Glycol (PG) and Buthylene Glycol (BG) as a solvent did not make differences from the commercial products that are actually used in the clinical fields. Therefore, it is possible to utilize Propylene Glycol (PG) and Buthylene Glycol (BG) for the paste opaque porcelains of P.F.M crown. It is also recommended that further researches concerning the compositions and forms of powder, the types of organic solvent components and the ratio of mixture proceeded in order to improve the level of productivity in the future.

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The Effect of Smart Work Quality on Collective Intelligence and Job Satisfaction (스마트워크 품질이 집단지성 및 직무만족에 미치는 영향)

  • Kim, Hyun-Chul;Kim, Oh-Woo
    • Journal of Distribution Science
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    • v.13 no.5
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    • pp.113-120
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    • 2015
  • Purpose - As the rapid development of ICT has been made recently, many domestic companies are trying to introduce smart work infrastructure. The purpose of institution of smart work is to enhance their performance. To this end, it is necessary to advance the way of working. Developing employees' collective intelligence should be regarded as a prerequisite for advancing the way of working. Job satisfaction of the employees is another important factor to enhance organizational performance. So this study aims to provide the theoretical background of systematic approach to smart work quality by empirically analyzing the effect of smart work quality on collective intelligence and job satisfaction. Research design, data, and methodology - A structural equation model was designed to examine cause-and-effect relationships among three latent variables(smart work quality, collective intelligence, job satisfaction). Three hypotheses were formulated. The first hypothesis is that the effect of smart work quality on collective intelligence will be positively and statistically significant. Likewise, the second hypothesis is that the effect of smart work quality on job satisfaction will be positively and statistically significant. Finally, the third hypothesis is that the effect of collective intelligence on job satisfaction will be positively and statistically significant. Based on the previous researches, 34 questionnaire items were developed to measure the effect of the three variables. The survey was conducted on 162 employees who are working under smart work environment. The number of the effective questionnaires for the analysis was 154. PASW Statistics 18 and AMOS 18 were used for the statistical analysis. Results - The validity and reliability test for questionnaire items have been carried out. From the factor analysis, 1 out of 34 items was eliminated. As a result, 33 out of 34 items were used for analyzing. The values of Cronbach's α ranged from 0.701 to 0.910, indicating the acceptable reliability of the questionnaire items. The values of χ2, df, CFI, TLI, RMSEA of the model are 102.838, 51, 0.949, 0.935, 0.082, respectively. So the structural equation model was statistically significant. The first and third hypotheses were supported. But the second hypothesis was rejected. Conclusions - An analysis using structural equation model showed meaningful implications about the effect of smart work quality on collective intelligence and job satisfaction. First, as the five quality elements of the smart work improved, the level of collective intelligence increased. Second, the statistical analysis showed smart work didn't have a direct effect on job satisfaction, which is inconsistent with the prior findings. The main purpose of smart work is to help achieve greater performance. The companies also need to make efforts to improve job satisfaction of their employees along with achieving greater performance. Third, an organization with higher level of collective intelligence showed greater job satisfaction. The companies under smart work environment need to develop functions to encourage participation, sharing, openness, and collaboration. This research will provide useful information for the companies which want to introduce smart work, distribution information system, management information system, etc.

A Study on the Phased Development Plan of Distribution Platform Based on 3D Printing Market Maturity in Domestic Architecture (국내 건축분야 3D 프린팅 시장 성숙도 기반 단계별 유통플랫폼 구축방안에 관한 연구)

  • Zheng, Xiu-Mei;Won, Ji-Sun;Shin, Jae-Young;Ju, Ki-Beom
    • Journal of the Korean Society of Industry Convergence
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    • v.24 no.6_2
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    • pp.849-860
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    • 2021
  • Recently, it is easy to find cases of 3D printing product, equipment, and materials in the architecture field. However, there is a lack of distribution environment where 3D printing products can be traded on an online platform or to access on-demand services in the architecture field. Therefore, in this study, a distribution platform development plan was proposed in consideration of the maturity level of the 3D printing distribution market in the domestic architecture field. For this purpose, the research was carried out as follows. First, by analyzing the case of the 3D printing distribution platform, the development stage of the distribution platform was set as three stages from the perspective of market maturity, platform development level, and sales/purchase experience level of suppliers and consumers. Second, the market maturity of the current domestic architecture field was evaluated as the first stage, and a distribution platform that could be implemented in the first stage was presented as a pilot. Third, we presented the first stage pilot, collected practical opinions on future construction plans through in-depth interviews, and presented detailed implementation plans for each stage necessary to achieve the second and third stage market maturity goals. Based on the roadmap derived from this study, it is expected that the domestic distribution platform market will grow step by step in the future and be utilized for business model development.

The Regional Characteristic of ㅁ Shape TtulJip Plan around AnDong Cultural Area (안동문화권 ㅁ자형 뜰집 평면구성의 지역적 특성)

  • Shin, Chi-Hoo;Kim, Sung-Woo
    • Journal of architectural history
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    • v.19 no.5
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    • pp.7-23
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    • 2010
  • The aim of this study is to analyze the planar composition of rectangular formation houses in 8 areas, both cities and counties, in the sphere of Andong and to reveal the characteristics of these houses in each region. This study of the rectangular formation of houses and their characteristics will facilitate an understanding of the general trends of housing in Andong cultural area.. In this study, the subject houses are composed of three parts: Bonchae, Anchae, and Sarangchae, and the author classified the planar types of the houses. The differences in the regional planar types were analyzed through visual and statistical methods. The analyzed results reveal the regional characteristics of the rectangular formation houses in terms of their planar aspects in the Andong region. The distribution showed the greatest preference toward one type out of two types of distribution of Bonchae, Anchae, and Sarangchae. The ratio for the higher distribution was approximately 70%, whereas the ratio for the lower distribution was around 20%. For convenience, the type with a higher distribution rate is referred to as the "major type," and the type with a lower distribution rate is termed the "minor type." The complete-type houses (73%) in Bonchae were a major type there, and the symmetric-type houses (73%) in Anchae were the major type in that location. In addition, the corner-type houses (72%) in Sarangchae were the major type. In the regional distribution of major types and minor types in the 8 regional cities and counties, regional differences were noted. The three regional groups can be divided into A, B, and C according to the distribution ratio. Andong, Bonghwa, and Yecheon belong to region A. that shows a variety of distribution types and a dispersive trend. Yeongyang and Yeongdeok belong to region C that shows a simplified trend.Yeongju and Cheongsong belong to region B.

Application of Spatial Autocorrelation for Analysis of Spatial Distribution Characteristics of Birds Observed in Namdaecheon River, Muju-gun, Jeollabuk-do, Korea (무주 남대천에 서식하는 조류의 공간적 분포특성 분석을 위한 공간자기상관 적용 연구)

  • Kang, Jong-Hyun;Kim, Yong-Ki;Yeon, Myung-Hun
    • Journal of Environmental Impact Assessment
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    • v.22 no.5
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    • pp.467-479
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    • 2013
  • This study was conducted to find out characterization of spatial distribution of birds observed in river areas. Our bird survey was carried out 4 times at 31 sites from January to September in 2011. A total of 1,609 accumulated individuals belonging to 59 species, 28 families and 11 orders were observed. In the result of spatial autocorrelation analysis using the richness index of the maximum counts of each sites, we confirmed that the distribution of birds in Namdaecheon river was clustered and the tendency of spatial autocorrelation was apparent. The area of each sites within a 200m radius was classified in four biotope categories such as agricultural land, forest, residential area and water area, and the spatial autocorrelation was analysed about four types. In the result of spatial autocorrelation analysis for four biotope categories, all types were showed the positive spatial autocorrelation, but the type of water area was higher than other types. The positive correlation was found between the water area and water birds in statistical significance. However, the forest birds had non-significance values. Therefore, it is appropriate to focus on water birds except for forest birds, when researches of bird distribution in river ecosystem is conducted. The number of bird species and individuals increased as the riverside of water area was to widen. Thus, if the areas of riverside offering the feeding and roosting area increase, it will be accommodated many birds. Also, the areas of riverside should be maintained naturally because it is an important habitats of birds. Our study area is on the outskirts the city of higher rates of forest and agricultural land, it may be unreasonable to apply our results to the whole rivers. If the research about the river flowing around the city will be conducted, it is expected to be useful to the relation study area such as ecological river's restoration.

Secure file distribution method using distribution P2P system (분산 P2P 시스템을 활용한 안전한 파일 분산 방안)

  • Kim, Jin-Hong;Kim, Seon-Young;Lee, Yoon-Jin;Jo, In-June
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • v.9 no.2
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    • pp.545-548
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    • 2005
  • Recently, the computing environment of P2P come out to solve the excessive load of the server in the computing environment of the client/server. Currently, operated computing environment of P2P is mainly spreading out P2P system of read name or anonymity base about a publisher, sender and receiver of the file. But, to the current file protection there is three problem. The first problem is to a host become attack target. The second is to received file loose attack of Brute Force. The third is to define target of attack of DOS. To solve the this problem. it divide file into block unit. Each block is safely scattered peers. This paper propose the distribution P2P system of file division. Both proposing system solve the this problem and promote efficiency of file application.

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Numerical Analysis on Stress Distribution of Vertebra and Stability of Intervertebral Fusion Cage with Change of Spike Shape (척추체간 유합케이지의 스파이크형상 변화에 따른 척추체의 응력분포 및 케이지의 안정성에 대한 수치적 해석)

  • 심해영;김철생;오재윤
    • Journal of Biomedical Engineering Research
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    • v.25 no.5
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    • pp.361-367
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    • 2004
  • The axial compressive strength, relative 3-D stability and osteoconductive shape design of an intervertebral fusion cage are important biomechanical factors for successful intervertebral fusion. Changes in the stress distribution of the vertebral end plate and in cage stability due to changes in the spike shape of a newly contrived box-shaped fusion cage are investigated. In this investigation, the initial contact of the cage's spikes with the end plate and the penetration of the cage's spikes into the end plate are considered. The finite element analysis is conducted to study the effects of the cage's spike height, tip width and angle on the stress distribution of the vertebral end plate, and the micromigration of the cage in the A-P direction. The stress distribution in the end plate is examined when a normal load of 1700N is applied to the vertebra after inserting 2 cages. The micromigration of the cage is examined when a pull out load of l00N is applied in the A-P direction. The analysis results reveal that the spike tip width significantly influences the stress concentration in the end plate, but the spike height and angle do not significantly influence the stress distribution in the end plate touching the cage's spikes. In addition, the analysis results show that the micromigration of the cage can be reduced by adjusting the spike angle and spike arrangement in the A-P direction. This study proposes the optimal shape of an intervertebral fusion cage, which promotes bone fusion, reduces the stress concentration in a vertebral end plate, and increases mechanical stability.

STATISTICS OF GRAVITATIONAL LENSING BY A GALAXY IN CLUSTER OR IN FIELD

  • YOON SO-YOON;PARK MYEONG-GU
    • Journal of The Korean Astronomical Society
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    • v.29 no.2
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    • pp.119-136
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    • 1996
  • To examine the effect of neighboring galaxies on the gravitational lensing statistics, we performed numerical simulations of lensing by many galaxies. The models consist of a galaxy in the rich cluster like Coma, or a galaxy surrounded by field galaxies in $\Omega_0 = 1$ universe with $\Omega_{gal} = 0.1,\;\Omega_{gal} = 0.3\;or\;\Omega_{gal}=1.0\;,\;where\;\Omega_{gal}$ is the total mass in galaxies. Field galaxies either have the same mass or follow Schechter luminosity function and luminosity-velocity relation. Each lensing galaxy is assumed to be singular isothermal sphere (SIS) with finite cutoff radius. In most simulations, the lensing is mainly due to the single galaxy. But in $\Omega_{gal} = 3$ universe, one out of five simulations have 'collective lensing' event in which more than two galaxies collectively produce multiple images. These cases cannot be incorporated into the simple 'standard' lensing statistics calculations. In cases where 'collective lensing' does not occur, distribution of image separation changes from delta function to bimodal distribution due to shear induced by the surrounding galaxies. The amount of spread in the distribution is from a few $\%\;up\;to\;50\%$ of the mean image separation in case when the galaxy is in the Coma-like cluster or when the galaxy is in the field with $\Omega_{gal} = 0.1\;or\;\Omega_{gal}=0.3.$ The mean of the image separation changes less than $5\%$ compared with a single lens case. Cross section for multiple image lensing turns out to be relatively insensitive to the presence of the neighboring galaxies, changing less than $5\%$ for Coma-like cluster and $\Omega_{gal}=0.1,\;0.3$ universe cases. So we conclude that Coma-like cluster or field galaxies whose total mass density $\Omega_{gal}<0.3$ do not significantly affect the probability of multiple image lensing if we exclude the 'collective lensing' cases. However, the distribution of the image separations can be significantly affected especially if the 'collective lensing' cases are included. Therefore, the effects of surrounding galaxies may not be negligible when statistics of lensing is used to deduce the cosmological informations.

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