• Title/Summary/Keyword: Organizational competency

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The Causality Analysis of the Impact of a Hotel Chief's Competency on Job Satisfaction and Customer Orientation : Focusing on Control Impact of Organization Concentration

  • Jung, Hun-Jung;Lee, Hye-Won;Park, Dae-Sub
    • East Asian Journal of Business Economics (EAJBE)
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    • v.5 no.4
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    • pp.50-66
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    • 2017
  • Purpose - The purpose is to identify a structural effect relationship among a hotel chef's personal competency, job satisfaction and customer orientation. Moreover, this research tries to provide implications regarding effective human resource management strategies based on competency to strengthen job satisfaction and customer orientation by testifying the effect relationship of job satisfaction with the relationship between personal competency and guest orientation. Research design, data, methodology By targeting chefs working in five starred hotels in Seoul, the surveys have been distributed from April 1st of 2017 to April 20th of 2017 (approximately 20 days). Out of 300 distributed surveys, 250 were collected, and 246 were used, excepting 4, unhonestly answered. Results - It has been analyzed that a hotel chef's personal competency, self-control ability, customer orientation competency, interpersonal relation competency, gumption, and professional competency has a significant effect on job satisfaction, however, it has been identified that gumption has no impact on job satisfaction. Job satisfaction has a significant impact on customer orientation. Lastly, there is a control effect on job satisfaction and customer orientation by organizational commitment Conclusions - It is able to propose the solutions to improve customer orientation, job satisfaction and organizational commitment of a hotel chef and the ways for human resource management.

A Study on Factors Affecting Cultural Competency of General Hospital Nurses (종합병원 간호사의 문화적 역량수준과 영향요인)

  • Chae, Duck-Hee;Park, Yun-Hee;Kang, Kyeong-Hwa;Lee, Tae-Hwa
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.1
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    • pp.76-86
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    • 2012
  • Purpose: As Korea has been rapidly transformed to be a multicultural society, it becomes essential for nurses to develop cultural competency. The purpose of this descriptive study was to assess the cultural competency level of general hospital nurses and to examine its contributing factors adopting ecological model. Method: A convenience sample of 327 nurses from six general hospitals in Seoul metropolitan area was recruited between November 14 to 28, 2011. Cultural competency was measured using the Korean version of the Caffrey Cultural Competence in Healthcare Scale (CCCHS) and Cultural Competence Assessment(CCA). Hierarchical multiple regression analysis was performed to assess the influence of intrapersonal, cultural-experience, and organizational factors on cultural competency. Results: Mean cultural competency in this study was 2.57(${\pm}0.43$). Cultural competency was associated with job position (p=.044) at the intrapersonal level. At the cultural experience level, foreign language classes experience (p=.005), fluency in a foreign language (p=.000), experience of working with foreign health care professionals (p=.000) were associated cultural competency. At the organizational level, training program (p=.000), job description (p=.002), health education materials (p=.016), insufficient job control (p=.000), and interpersonal conflicts (p=.011) showed significant difference. Foreign language class experience, foreign language fluency, experience of working with foreign health care professionals, and job control were the most consistent predictors of cultural competence and explained 20.4% of the total variance in the proposed ecological model. Conclusions: The findings suggest that to enhance cultural competency in general hospital nurses, cultural experience and organizational factors need to be more fully considered than intrapersonal factors.

Mediating Effect of Strategic Use of Information Systems in the Relationship of IT Competency and Organizational Performance (IT역량과 조직성과의 영향관계에서 IS 전략적 활용의 매개효과분석)

  • Choi, Sangmin;Moon, Taesoo
    • The Journal of Information Systems
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    • v.23 no.2
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    • pp.67-90
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    • 2014
  • Today, the company is trying to improve for business performance through the optimization of corporate resources. Most companies set up new strategy for obtaining competitive advantage for survival in rapid changes of the global business environment. IT has an important role to reduce cost and to increases business performance such as increasing sales, improving business skills and corporate image, etc. in the corporate environment. The development and use of IT resource is recognized as essential in connection with the business strategy. Most companies tried to establish the strategic use of information systems to gain competitive advantage. IT resource management is not clear in a tangible result of the business. The purpose of this study is to find out the relationship between IT competency and organizational performance through the mediating effect of strategic use of IS. IT competency consists of IT human resource, IT infrastructure, and IT vendor management. In direct relationship between three IT competence factors and organizational performance, the results of multiple regression analysis showed that IT human resource and IT vendor management are important determinants to influence organizational performance. The additional analysis for mediating effect of strategic use of IS showed that it has mediated the relationship between IT competency factors and organizational performance. This results give us an implication, not only the importance of IT competency development, but also the importance of strategic alignment of strategic use of IS with business strategy.

Effect of Dental Technician's Individual Competency on Organizational Commitment (치과기공사의 개인역량이 조직몰입에 미치는 영향)

  • Han, Min-Soo;Kwon, Eun-Ja;Lee, Ju-Yeon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.6
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    • pp.2889-2897
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    • 2013
  • The purpose of this study was to analyze dental technician's individual competency and organizational commitment level and to examine its correlation. 200 dental technicians in Seoul, Incheon, and Chunchungnamdo area were selected. Survey was carried out from April 28, 2012 to May 25, 2012 by using self-administered questionnaire. As for the tools for this study, the structured questionnaire was used with its proven reliability and feasibility, and the contents of questionnaire consisted of 46 questions on the basis of related references. The subjects completed questionnaire regarding general characteristics, individual competency and organizational commitment. The data analysis was processed by computerized system with SPSS 18.0. Statistical analysis techniques included frequency, percentage, T-test, F-test analysis and regression analysis. As a result of analyzing the research subjects' individual competency level, there was significant difference in the item of age, marital status, residence area, carrier, job position, education(P<0.05). The average in the individual competency was indicated to be high with 3.68. As a result of analyzing the research subjects' organizational commitment level, there was difference in the item of gender, age, marital status, residence area, carrier, job position, education(P<0.05). The average of organizational commitment was indicated to be high with 3.46. Correlation between individual competency and organizational commitment, most of variables were indicated to have correlation, thereby having been shown that the more individual competency leads to the more organizational commitment.

Factors Related to Intensive Care Unit Nurses' Patient Centered Communication Competency (중환자실 간호사의 대상자 중심(Patient Centered) 의사소통 역량수준 및 관련요인)

  • Park, Young-Su;Oh, Eui Geum
    • Journal of Korean Critical Care Nursing
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    • v.11 no.2
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    • pp.51-62
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    • 2018
  • Purpose : This study aimed to provide primary data for developing a program to enhance communication competence by identifying the patient-centered communication competency level of Intensive Care Unit (ICU) nurses and the related factors. Method : Data were collected from August 28th to October 8th, 2015, from 199 ICU nurses working in 30 tertiary hospitals. The study questionnaire included items assessing the patient-centered communication competency of ICU nurses, nursing organizational culture, types of communication, the Teamwork Measurement Tool, the Perceived Nursing Work Environment tool, and the Wong & Law Emotional Intelligence Scale. The collected data were analyzed using descriptive statistics, a correlation test, and a multiple regression. Results : The ICU nurses' mean score on patient-centered communication competency was 3.97 points. The factors influencing the patient-centered communication competency level of ICU nurses were professionalism (p =.002), innovation-oriented organizational culture (p =.015), and emotional intelligence (p<.001). These variables explained 42.2% of the total variance in the patient-centered communication competency of ICU nurses. Conclusion : These findings suggest the need for developing a patient-centered communication competency improvement program that focuses on improving ICU nurses' professionalism and emotional intelligence, and facilitates the creation of an innovation-oriented organizational culture.

Influential Factors Associated with Nursing Competency of Nurses in Long-term Care Hospitals (요양병원 간호사의 간호역량 영향요인)

  • Kim, Youn Jung;Park, Jung Suk
    • Journal of East-West Nursing Research
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    • v.25 no.1
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    • pp.81-89
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    • 2019
  • Purpose: This study aimed to investigate influencing factors on nursing competency of nurses in long-term care hospitals. Methods: A descriptive research design was used with a convenience sample of 150 nurses. Data were collected from Feb 15 to Mar 8, 2017 using self-reported questionnaires and analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression analysis using the SPSS/WIN 18.0 program. Results: The mean scores of self-efficacy, organizational citizenship behavior and nursing competency were 3.84 out of 5, 3.77 out of 5 and 3.80 out of 5, respectively. Nursing competency was positively correlated with self-efficacy (r=.63, p<.001) and organizational citizenship behavior (r=.64, p<.001). Factors influencing on nursing competency were self-efficacy (${\beta}=.38$, p<.001), organizational citizenship behavior (${\beta}=.37$, p<.001) and Clinical career(${\beta}=.14$, p=.011), which explained 51% of the variance. Conclusion: Based on the finding of this study, it is necessary to develop education and intervention programs in order to increase the nursing competency for nurses in long-term care hospitals.

Influencing Factors of Mentoring on Nursing Students (멘토링의 영향요인: 간호대학생을 대상으로)

  • Seol-Young Bang
    • Journal of the Korean Society of Industry Convergence
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    • v.26 no.5
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    • pp.733-741
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    • 2023
  • The purpose his study was a descriptive research study to identify the influencing factors of mentoring for nursing students, and was conducted with 120 nursing students. The collected data were subjected to real number and percentage, mean and standard deviation, t-test, ANOVA, Scheffe test, Pearson's correlation, and multiple regression analysis using SPSS/WIN 25.0. As a result of the study, mentoring was found to have a significant positive correlation with organizational socialization, core nursing competency, and clinical performance competency, and the explanatory power of the regression model was 64.1%. Since mentoring is an effective teaching method, based on this study, we propose a study to develop a structured mentoring program including organizational socialization, core nursing competency, and clinical performance competency to test the effectiveness. In addition, proposes a study to identify the relationship with various variables by dividing mentoring into sub-competencies of career development function, psychological stability function, and role model function.

Enhancing Activities of the Korean Rural Leaders' Association for Fostering the Voluntary Leadership in Rural Korea (농촌의 자원지도력 육성을 위한 농업인 조직의 활력화 방안 연구: 농촌지도자회 사례)

  • Kim, Jin-Goon;Kang, Jung-Hyun;Kim, In-Kyu
    • Journal of Agricultural Extension & Community Development
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    • v.15 no.2
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    • pp.325-338
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    • 2008
  • The objective of this study was to develop the strategies for enhancing activities of the "Korean Rural Leaders' Association" to foster the voluntary leadership in rural area. Literature review and questionnaire survey were carried out. The results of the study were as follows: Firstly, for enhancing the organizational competency, it was regarded as the important components that developing an organizational vision, improvement of structure and functions, promotion of the organizational management efficiency including human resource, securing new members and establishment of organizational culture. And secondly, for accelerating the organizational activities, it was expected to give more concern to such activities as public services, spokesman's role for the farmers, organizational / international cooperations and research at central level of the association.

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Effect of Self-Leadership, Organizational Commitment, Nurse Practice Environment on Clinical Competency of Nurses in Small and Medium sized Hospitals (중소병원 간호사의 셀프리더십, 조직몰입, 간호근무환경이 임상수행능력에 미치는 영향)

  • Beomkyu Choi;Heeja Jung
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.367-373
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    • 2023
  • This study aimed to examine the effect of self-leadership, organizational commitment, nursing work environment on clinical competency of nurses in small and medium-sized hospitals. The participants were 123 nurses working shifts at three small and medium-sized hospitals in Daejeon city and Chungcheongbuk-do. Data analysis were performed by using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression analysis. The results showed that organizational commitment and self-leadership were significant predictors of clinical competency, and the overall model explained 15.4% of the variance. Therefore, it is necessary to develop and implement programs aimed at enhancing organizational commitment and self-leadership of nurses working in small and medium-sized hospitals to improve their clinical competency.

A Project Competency Assessment Model for Small and Medium Enterprises (중소기업을 위한 프로젝트 수행역량 평가모델)

  • Lim, Hyung-Jeong;Baek, Dong-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.32-44
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    • 2012
  • The competitiveness of modern organizations highly depends upon organizational competencies rather than individual competencies. However, most of previous studies on project success focused on individual competencies, such as project manager's competency and leadership. Even though there are some assessment models for the organizational project competencies, they are limited in specific organizations and industries. Furthermore, it is difficult to apply them to domestic companies, especially to small and medium enterprises because some assessment items are inappropriate for them. The purpose of this study is to propose an organizational project competency assessment model that is suitable for evaluating small and medium enterprises. First, the assessment areas and items for each area are determined through extensive investigation of previous models including OPM3, CMMI, and PMBOK. Next, the weights of assessment areas and items are decided by AHP analysis of experts response in the field of the project management. Finally, a project competency assessment model with assessment sheets is proposed. The model proposed in this study might support managers of small and medium enterprises to find pros and cons of project competencies and to establish improvement plans.