• Title/Summary/Keyword: Organizational climate

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The Effect of Medical Tourism Education Service Quality on Education Satisfaction and Transfer of Education Training: Focusing on the Moderating Roles of Organizational Characteristics and National Relations (의료관광교육 서비스품질이 교육만족도 및 교육훈련전이에 미치는 영향: 조직특성 및 국가관계의 조절효과를 중심으로)

  • Ko, Hyunjung;Kang, Eun Kyoung;Yang, Sung-Byung
    • Knowledge Management Research
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    • v.21 no.2
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    • pp.137-157
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    • 2020
  • The medical tourism industry, a convergence of medical services and tourism, has been getting more and more popularity as a new value-added industry in the 21st century. Accordingly, the number of professional workers within this industry has been increasing, and the role of educational institutions to cultivate well-equipped human resources has also become critical. However, compared to practically activated medical tourism-related education programs, studies investigating the effectiveness of these education programs are relatively rare. Therefore, this study attempts to examine the effect of five dimensions of medical tourism education service quality (i.e., tangibles, reliability, responsiveness, assurance, and empathy) on learners' education satisfaction and transfer of education training. In addition, the moderating roles of national relations as well as organizational characteristics (i.e., transfer climate and support of supervisors and colleagues) in the relationship between education satisfaction and transfer of education training are further verified. The results of the structural equation model (SEM) using 151 samples from respondents with experience in completing medical tourism education programs reveal that tangibles, reliability, and assurance are found to have a significant impact on education satisfaction, which in turn leads to a high level of transfer of education training. Moreover, it is found that national relations and support of supervisors and colleagues play a moderating role. This study would provide guidelines for improving the efficiency of educational institutions, creating outcomes for learners' affiliated firms (e.g., hospitals), and promoting medical tourism at the national level from the perspective of medical tourism education.

Emotion Labor and Emotional Exhaustion : The Role of Emotional Intelligence (감정노동, 감성지능이 종업원의 감정고갈에 미치는 영향에 관한 연구)

  • Hong, Yong-Ki
    • Management & Information Systems Review
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    • v.25
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    • pp.243-273
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    • 2008
  • A new research paradigm is emerging within organizational behavior, in both theory and empiricism, based on the increasing recognition of the importance of emotions to organizational life. This paper suggest that emotion intelligence play a moderate variables in relationship of emotion labor and emotional exhaustion. More specifically, it is proposed that emotional intelligence, the ability to understand and manage emotions in the employee self and others, contribute to effective emotions management in organizations. Four major aspects of emotion labor, appraisal and expression of emotion in oneself, appraisal and recognition of emotion in others, regulation of emotion in oneself and use of emotion to facilitate performance, are described. Also, the emotional intelligence are consists of four aspects, frequency of appropriate emotional display, attentiveness to required displayed rules, variety of emotions to be displayed and emotional dissonance. Then I propose how emotional intelligence contributes to of relations the emotion labor and emotional exhaustion. The purpose of this research is to investigate the impact of emotion labor to employee's emotional exhaustion to explore the moderating effects of the emotional intelligence between the emotion labor and emotional exhaustion. To complete the research the data were collected through a questionnaire from 147 employees from service company. After multi-hierarchical regression analysis, the outcomes of this study are the employee's emotional exhaustion are affected negatively by the three factors: major aspects of emotion labor, regulation of emotion in oneself, use of emotion to facilitate performance, make the moderation effect between emotion labor and emotional intelligence. These results indicate that instilling in others an appreciation of the importance of work activities: encouraging of true expression individual emotions, generating and maintaining well emotional climate and cooperation situations, and managing a meaningful environment for an organizational life.

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New Trends of Managers' Leadership Style in the Food Service Industry (외식산업 관리자의 리더십에 관한 최근 연구동향)

  • Jean, Kyung-Chul
    • Korean Business Review
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    • v.19 no.1
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    • pp.223-240
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    • 2006
  • The purpose of this study is to review the current state of the transformational leadership and LMX approach to the study of leadership. Leadership research has witnessed a shift from traditional transactional models to a new genre of theories of transformational and charismatic leadership and LMX. Transformational leadership theories offer the promise of extraordinary individual and organizational outcomes. Leaders motivate followers to perform beyond expected levels by activating higher order needs, fostering a climate of trust, and inducing them to transcend their self-interest for the organization's sake. Numerous investigations point of the robustness of the effects of such leadership on individual and organizational outcomes such as job satisfaction, organizational commitment, and performance. LMX theory suggests that leaders do not use the same style in dealing with all subordinates, but rather develop a different type of relationship or exchange with each subordinate. These relationships range from those that are based strictly on employment contracts to those that are characterized by mutual trust, respect, liking, and reciprocal influence. LMX has been positively related to job satisfaction, productivity, and career progress of managers and negatively related to turnover and employee grievances. In conclusions, effective leaders link achievement of organizational goals to follower fulfillment of self-development goals, with the former advancing the latter.

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A Validation Study of the Korean Version of the Workplace Intergenerational Climate Scale(K-WICS) (한국판 세대친화적 조직문화척도(K-WICS) 타당화 연구)

  • Seoyeong Jeong;Hee Woong Park;Young Woo Sohn
    • Korean Journal of Culture and Social Issue
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    • v.29 no.4
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    • pp.429-453
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    • 2023
  • Due to recent demographic changes, employees from diverse generations now work together in organizations. Thus, there is a need for research on intergenerational cooperation. However, the lack of valid and reliable measures to capture intergenerational climate in the workplace is an obstacle to research. Therefore, we translated the Workplace Intergenerational Climate Scale(WICS) into Korean and validated it with a sample of 1,052 Korean full-time employees. Firstly, we conducted an exploratory factor analysis by using sample 1(N = 460) and revealed a five-factor solution. Secondly, the confirmatory factor analysis(sample 2; N = 592) showed a good model fit of the correlated five-factor model. Thirdly, the scale's discriminant and convergent validity was supported by negative correlations with four types of existing ageism scales and by positive correlations with trust, organizational commitment, work engagement, psychological safety, intention to remain, job satisfaction, and communication satisfaction. Moreover, it further demonstrated significant incremental validity in predicting positive outcome variables even when controlling for pre-existing agism scales. Lastly, we confirmed strict measurement invariance of the scale between the age groups(below 40 versus above 40). The findings support the reliability and validity of the Korean version of WICS among Korean employees. The scale will be broadly applied to measure intergenerational climate of organizations and provide practical implications for HR management.

Media development for industrial information service (산업분야 정보서비스를 위한 매체개발)

  • 김용근
    • Journal of Korean Library and Information Science Society
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    • v.24
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    • pp.391-412
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    • 1996
  • This study attempts to developing an organizational model for industrial information service a n.0, pplicable to industrial su n.0, pporting organization in every industrial sectors. An emphasis is placed on the discussion of the a n.0, ppreciation of industrial climate. Raw data is easily accessible, but industry requires judged, evaluated and assessed information. The case of Korea Federation of Textile Industries is used. The proposed industrial information service model consists of the following elements. Managerial information is frequently published, assessing information from a variety of sources and its implications on products development. Technical information is less frequently published, assessing from serials subscribing for industrial su n.0, pporting organization. Online information system could be adopted. Database such as statistics, personnel, industrial premises, exhibition, bibliographic are desirable.

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Sustainable use of wind energy (풍력에너지의 환경친화적 이용)

  • Lee, Yeong-Heui
    • Journal of the Korean Professional Engineers Association
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    • v.44 no.2
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    • pp.46-50
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    • 2011
  • Wind energy, as an alternative to fossil fuels, is plentiful, renewable, widely distributed, clean, and produces no greenhouse gas emissions during operation. However, the construction of wind farms is not universally welcomed because of their visual impact, competing land use, comprising human health impacts, building and crop damage, loss of amenities and ecological impact, impact on wildlife, danger to birds, safety hazard, aesthetics and noise. Offshore wind power, in particular, offers a huge potential to generate clean energy. However, the envisaged massive expansion of wind farms in oceans is already causing severe environmental conflicts. Wind farms cause further harm to already threatened oceans. Wind power has negligible fuel costs, but a high capital cost. The expansion of climate-friendly wind energy use both onshore and offshore can only be successful it the legal and organizational conditions undergo some clear improvements.

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The Influence of Self-concept on Kindergarten Teachers' Job Satisfaction (유치원 교사의 직무 만족도에 영향을 미치는 자아 개념 요인에 관한 연구)

  • Cho, Boo Kyoung;Go, Young Mi;Park, Guen Hui
    • Korean Journal of Child Studies
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    • v.24 no.6
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    • pp.81-94
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    • 2003
  • This study explored the relationship between kindergarten teachers' self-concept and job satisfaction. The subjects were 345 public and private kindergarten teachers. Instruments were 2 questionnaires: The Tools for Measuring kindergarten Teachers' Self-concept, and the Survey of Kindergarten Teacher Job Satisfaction. Results showed that kindergarten teachers' self-concept was positively correlated with job satisfaction. The most important sub-factor influencing job satisfaction was self-concept regarding professional and social position. These results imply that teacher education program or organizational climate improving teachers' positive self-concept would be needed.

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The moderating effect of safety motivation on employee safety participation in SME (안전참여활동에 대한 안전동기의 조절효과에 관한 연구)

  • Ahn Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.7 no.1
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    • pp.1-10
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    • 2005
  • With Zohar(1980)'s research on safety climate and industrial safety, occupational safety and health literatures begin to emphasize the influence of organizational context. Based on this research trend, this paper tried to review the relationship between safety efforts and employee safety participation, and the moderating effect of safety motivation on such relationship. Based on the responses from 643 manufacturing workers, the results of statistical analysis showed that company precaution activity and management safety involvement have affirmative effects on the employee safety participation, but safety education has not. The extent precaution activity forces on participation activity was proved to be influenced by employee safety motivation.

The moderating effect of safety motivation on employee safety participation in SME (안전참여활동에 대한 안전동기의 조절효과에 관한 연구 : 중소기업을 중심으로)

  • 안관영
    • Proceedings of the Safety Management and Science Conference
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    • 2004.05a
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    • pp.27-32
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    • 2004
  • With Zohar(l980)'s research on safety climate and industrial safety, occupational safety and health literatures begin to emphasize the influence of organizational context. Based on this research trend, this paper tried to review the relationship between safety efforts and employee safety participation, and the moderating effect of safety motivation on such relationship. Based on the responses from 643 manufacturing workers, the results of statistical analysis showed that company precaution activity and management safety involvement have affirmative effects on the employee safety participation, but safety education has not. The extent precaution activity forces on participation activity is proved to be influenced by employee safety motivation.

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A Systematic Literature Review of Research Tends in Safety Leadership (안전리더십 연구에 대한 체계적 문헌고찰)

  • Seo, Hyun Jeong;Hong, Ah-Jeong
    • Journal of the Korean Society of Safety
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    • v.35 no.6
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    • pp.61-77
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    • 2020
  • In order to establish a conceptual basis and future research direction of safety leadership, this study reviewed domestic and foreign research trends related to safety leadership through systematic literature review methods. The literature search was conducted by combining terms related to safety leadership without limiting the period databases. A total of 195 documents were found, of which the final 59 were used for analysis. As a results, the safety leadership study was the most frequent in relations among variables. The most leadership types were based on transactional leadership and transformational leadership. In addition, studies have been conducted to categorize safety leadership as an independent concept. Safety leadership was mainly studied in the fields of safety engineering, disaster prevention, and business administration. Quantitative studies were mainly conducted to research methods. Based on the results, the research trend related to safety leadership was discussed, and suggestions for future research direction was presented.