• 디지털융복합연구
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• 제7권2호
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• pp.51-62
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• 2009

Most studies of organizational effectiveness previously done, have measured financial performance such as productivity, efficiency or subjective performance such as a commitment, satisfaction, and turnover intention of employees. However, these measurements have limitations to evaluate a organizational effectiveness in recent knowledge information era because evaluation of organizational effectiveness in knowledge-based society needs measurements in various aspects such as financial, customer, internal business process, and learning and growth. The purpose of this study is to overcome these problems and to introduce an appropriate system for evaluation of organizational effectiveness under knowledge management paradigm. In this paper, we suggest a Balanced Scorecard(BSC) as a new measurement standard of organizational effectiveness in a knowledge information era. The balanced scorecard is designed to help firms that have historically overemphasized short-term financial performance. When measuring organizational effectiveness through Balanced Scorecard(BSC) suggested by Kaplan and Norton[31], it is to present the measurement indices that can cover the limitation of the past evaluation indices of organizational effectiveness.

• 산업공학
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• 제22권3호
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• pp.192-204
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• 2009

Based on the characteristics of 'Korean electric power industry R&D programs', this study proposes a new performance evaluation framework where electric power industry related R&D projects are scrutinized. The abovementioned R&D programs have their own goals and especially they emphasize the effectiveness as well as the efficiency of each subordinate R&D project. Hence, in this framework, a performance evaluation procedure is established and then a mathematical model is developed according to the procedure. The model calculates performance evaluation indices for a set of R&D projects integrating the effectiveness with the efficiency of each R&D project. In a case study with an empirical dataset, statistical significance is tested on the integrated performance evaluation indices of R&D projects regarding organizational types and program categories considered.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2006년도 정기학술발표대회 논문집
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• pp.414-417
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• 2006

설계사무소의 조직의 역량 강화를 위해 설계사무소의 조직설계 및 경영전략과 관련한 다양한 연구들이 진행되고 있다. 그러나 기존의 선행 연구들은 조직의 역량 강화 및 관리효율화에 초점을 맞추고 있다. 그와 반면에 조직의 역량 강화를 위해 선행 되어야 할 조직의 역량 평가에 대한 연구가 미흡한 편이며, 특히 인력 위주로 업무를 추진하고 있는 설계 사무소의 특성을 반영한 조직역량 측정에 관한 연구는 전무한 실정이다. 따라서 본 논문의 목적은 국내의 건축 설계사무소의 조직역량 측정을 위한 지표 체계를 개발하는 것이며, 연구에서 제안한 지표들은 설계 사무소의 조직 역량 평가 및 조직의 역량이 기업에 미치는 영향을 분석하는데 토대가 될 것이다.

• 기술혁신학회지
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• 제21권2호
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• pp.788-817
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• 2018

4차산업혁명시대 환경변화에 따른 우리나라 연구관리 기관들의 연구기획, 관리 및 평가 및 성과관리에 대한 전략적인 접근과 지속적인 모니터링 및 조정, 사업화 연계 등 체계적인 연구관리의 필요성이 증가하고 있다. 본 연구는 19개 연구관리기관 종사자 총 117명을 대상으로 연구관리기관의 역량이 성과에 미치는 영향에 관한 인식조사를 하였다. 분석결과, 조직역량 요인 중 전문성은 연구관리기관의 국가정책기여도 및 R&D관리효율성 향상을 위해 공통적으로 요구되는 핵심역량인 것으로 나타났다. 조직환경 차원에서는 대정부관계 요인이 국가정책기여도 및 R&D관리효율성에 모두 영향을 미쳤으며, R&D관리효율성 제고에는 조직역량 요인중 효율성 변수와 조직환경 차원의 산학연협력 요인이 긍정적인 기여를 하는 것으로 나타났다. 본 연구를 통해 연구관리기관 간 기능조정 등 범정부적 연구관리 거버넌스의 구축, 연구관리기관의 전문성 향상을 위한 R&D사업 성과관리와 결과활용 및 국가R&D 중장기 전략수립 역량강화, 연구관리기관의 성과 제고를 위한 과제공동기획 및 개발기술간 융합연계강화, 신축적 연구환경과 창의적 연구문화의 조성 등을 제안하였다.

• 한국경영과학회지
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• 제28권4호
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• pp.155-189
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• 2003

In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

• 한국항만경제학회지
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• 제24권1호
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• pp.85-102
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• 2008

본 연구에서는 물류정보시스템을 도입활용하고 있는 무역업체들을 대상으로 내부업무효율성과 조직혁신정도를 조절변수로 하여, 내부업무효율성과 조직혁신정도가 높은 집단과 낮은 집단으로 구분하여, 이들 각 집단의 물류정보시스템 특성변수가 성과(이용자가치와 인식된 유용성)에 미치는 영향을 분석하였다. 연구결과, 구조화된 업무 환경에서 물류정보시스템을 통한 지속적인 업무수행과 더불어 조직혁신을 위한 기업차원에서의 노력이 병행되어야 하며, 물류정보시스템 도입 무역업체들은 정기적으로 기업의 업무활동전반에 대한 정확한 평가와, 전략수립을 통해 물류정보 시스템의 성과 제고를 위한 노력을 기울여야 할 것이며, 본 연구에서 나타난 바와 같이 물류정보시스템 도입 무역업체들의 낮은 조직혁신정도를 향상시킬 수 있는 조직자체의 각성과 노력이 뒤따라야 할 것이다.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2007년도 춘계학술대회
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• pp.70-75
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• 2007

The university organization is getting more and more complicated both in function and size these days, and the particularity of university organization inherently has quite a few element of internal conflict. To cope with the rapidly changing university society, together with the all-out effort of university CEO, it is necessary to pay attention to the administrative employees who can really contribute to the organizational competitiveness a lot. The Service Quality Management provides the action guidelines to every individual members of organization and alternatives to the problems the organization is facing. According only Service Quality Management can improve the efficiency of the organizational management and the job efficiency of individual members. Thus, in actual proof researching, we conduct and analyze how the university industries do Service Quality Management such as 6 sigma through survey researching.

• 융합보안논문지
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• 제15권3_1호
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• pp.91-97
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• 2015

군사조직 중 보안을 책임지고 있는 개인과 집단에 대한 조직의 효과성을 평가하는 것은 군 전투력 유지와 밀접한 관계가 있다. 조직효과성은 조직이론 및 관리에서 아주 중요한 내용이며 많은 사람들이 연구 테마로 삼고 있으며 조직을 진단하는 기준이며 평가 척도로 활용하고 있다. 조직을 효율적으로 운용하기 위한 평가나 지표를 활용하기 위해서 현재 우리가 활용하고 있는 조직 효과성이란 개념을 지속적으로 발전시켜야 한다. 조직을 평가하기 위해서는 평가는 윤곽과 틀이 요구되는데 이를 위해 효과성을 정형화하고 개념화시켜야 한다. 다양한 조직에 대한 효과성을 분석하기 위해서는 누구를 어떤 도구를 사용해서 평가할 것인가를 결정하는 것이 중요하다. 이를 위해 조직에 대한 효과성을 분석하기 위한 접근방법 이론들이 객관화되고 구체화되어야 한다. 이 논문에서는 조직의 효과성에 관련된 접근 방법론에 대한 이론적 근거를 정리하고자 하였다.

• 산업경영시스템학회지
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• 제35권2호
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• pp.21-29
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• 2012

Person characteristics and the perception of organization climate affect on the performances associated with causes of job stress, and may induce various types of human errors. For incidence, a person's adaptation to organizational traits can influence on a person's performance with tasks assigned as well as job satisfaction, a change of occupation, etc. There are several evaluation methods such as an aptitude test to evaluate the suitability of department allocation. However, only person's traits such as an aptitude has been associated with department allocation and job assignment for the personnel management. This paper shows not only an evaluation result on the job-stress of the workers in nuclear power plants (NPPs), but also the relationships between the job-stress and the coincidences of group-personal, team-personal traits. Then, we systematically deduct a basic information on the factors to be considered to manage the organizational traits and job stress. We expect this result can contribute to enhance the organizational management against to the human errors as well as for the promotion of safety and efficiency of NPPs.

• 간호행정학회지
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• 제17권1호
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• pp.54-65
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• 2011

Purpose: The aim of this study was to evaluate the efficiency of community visiting health service units using DEA and to compare the results with those of traditional evaluation methods. Methods: Data were collected using 2008 annual reports of 10 districts in one city. Input variables were number of staff and operational budget per year and output variables were number of managed household per nurse, rate of controlled hypertension, and diabetes mellitus. EMS Window version 3.1 was used to measure efficiency score and bootstrapping Chi-square test was applied to identify differences between efficient and non-efficient unit by organizational factors. Results: The average efficiency score of 10 community visiting health services was about 66%. Only two of the units operated program efficiently. The career of the staff was one among other factors associated with efficiency. The evaluation results from the traditional method and DEA were totally different. Conclusion: These results indicate that, evaluation methods have very important and significant effects on the evaluation results of community visiting health service units. The DEA method is recommend as an alterative method for evaluating community visiting health service.