• Title/Summary/Keyword: Organizational Communication Satisfaction

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Effect on the Internal Organizational Culture Attributes Job Performance and Job Satisfaction in Hospital (병원 내부조직문화속성이 직무수행능력 및 직무만족에 미치는 영향)

  • Kang, Cheon-Kook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.6
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    • pp.484-492
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    • 2018
  • The purpose of this study was to analyze the effects of internal organizational culture attributes on job performance and job satisfaction. Data collection was conducted from December 8, 2014 to December 20, 2014 through a self-enforced questionnaire at 500 general hospitals in Gyeonggi-do. First, the organizational cultural attributes of hospitals had a statistically significant effect on job performance. Second, organizational cultural attributes had a statistically significant effect on job satisfaction. Third, job performance had a statistically significant effect on job satisfaction. For communication, organizational development and the future of the organization as well as organizational attributes and systems of the organization were shown to increase job performance and job satisfaction, communication with seniors and colleagues, roles, and responsibilities between departments. Organizational culture had more organizational attributes than individual ones, which affects the work and behavior of the organization members. Therefore, in order to survive competition, hospitals require accurate diagnosis of hospital organization culture, maximize effectiveness of organization culture, and a desirable hospital culture. In addition, management should provide employees with a clear mid- to long-term vision to ensure that the objectives of the hospital and the goals they pursue are consistent.

Mediating effect verification of the job satisfaction in relationship between leadership of the head teacher and organizational commitment in the nursery facility (보육시설 주임교사의 리더십과 조직몰입의 관계에서 직무만족의 매개효과 검증)

  • Kang, Byung-Chul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.8
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    • pp.127-136
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    • 2018
  • In daycare centers, the head teacher requires the leadership to effectively meet the demands of nursery facilities, since he or she plays a role of middle management in charge of communication with the director and the teachers. Therefore, this study aimed to investigate the structural relationship between the head teacher's leadership and job satisfaction of childcare teachers to enhance their organizational commitment and improve service quality and operation of nursery facilities. A survey was conducted of childcare teachers in national and public daycare centers located in Gyunggi Province from February to March 2018. Statistical analysis was performed using SPSS 23.0 and AMOS 23.0 statistical programs. Analysis results found that leadership of the head teacher positively affected job satisfaction and organizational commitment of childcare teachers. Second, the job satisfaction of childcare teachers positively affected organizational commitment. Third, job satisfaction of childcare teachers had a mediating effect in the relationship between the head teacher's leadership and the childcare teachers' organizational commitment. Results of this study suggest that effective leadership of the head teacher should be exercised to enhance the organizational commitment of childcare teachers.

Relationship of Participants' Characteristics and Organizational Effectiveness on Education Program -Mediating Effect of Communication- (교육참여자 특성과 조직유효성의 관계 -커뮤니케이션의 매개효과-)

  • Chun, Myung-Hwan
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.394-403
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    • 2016
  • This research aimed at comprehending influence among education participants' characteristics (followership, sense of community, conscientiousness), organizational effectiveness, and investigating mediation role of communication. The results are as follows: First, followership and sense of community play an important role for communication. But conscientiousness did not affect communication. Second, communication has directly affected job satisfaction and organizational commitment. Third, the relation between education program characteristics and organizational effectiveness were mediated by communication. The findings of this study suggest the educational program is designed and developed based on employee's attitude of mind.

Effects of Organizational Communication Satisfaction of Teacher Librarians on Informational and Educational Services in School Libraries (사서교사의 조직 커뮤니케이션 만족도가 학교도서관의 정보·교육봉사에 미치는 영향)

  • Song, Gi-Ho
    • Journal of the Korean Society for information Management
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    • v.29 no.2
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    • pp.71-92
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    • 2012
  • The purpose of this study is to analyze the effects of organizational communication satisfaction of teacher librarians on the informational and educational service and to draw implications for improvement of the school libraries' educational role. According to the results of the analysis, teacher librarians have preferred informal communication by conversation and face-to-face talk with superiors or co-workers and horizontal communication during their performance. Characteristics of teacher librarians, such as career, gender and school levels, have influential effect on user education, libraryassisted instruction, reading and information literacy instruction. The more teacher librarians felt satisfaction of the informal communication, the more textbook-related reference lists are offered. Horizontal communication have a positive influence on information literacy instruction. However, teacher librarians should utilize cooperative statements, committees and councils and actively participate in those horizontal communication methods to share the vision and aims of school libraries with the larger school community. Teacher librarians also should put more efforts into developing their leadership role and marketing strategies in order to overcome the weaknesses of informal communication.

A Study on the Job Satisfaction, Organization Immersion and Recognition on Internal Marketing of the Contract Foodservice Management Company Employees (위탁급식업체 종사원의 내부마케팅에 대한 인식도, 직무만족도 및 조직몰입에 관한 연구)

  • Lee, Yeon-Jung;Lee, Chun-Yong
    • Journal of the Korean Society of Food Culture
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    • v.23 no.5
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    • pp.572-581
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    • 2008
  • The principal objective of this study was to determine how the internal marketing of the contract foodservice management company affects job satisfaction and organization immersion, as well as the influence of the satisfaction of internal customers (employees) has on job satisfaction and organization immersion, and the function as a preceding variable that improves service quality. T-test, ANOVA, and linear regression analysis was conducted to analyze the hypotheses of the study. The summary of study as per the result of this corroborative study is presented as follows: It was verified that internal marketing affects organizational immersion and the job satisfaction of employees, and job satisfaction plays a crucial role in organizational immersion. Moreover, it was also confirmed that the higher the internal marketing is, the higher the job satisfaction and organization immersion will be, thereby improving the service quality provided by employees. If enterprise regards employees as internal customers and constantly and efficiently conducts internal marketing activities such as internal communication, training, welfare, compensation, delegation of power, supporting the management, etc, the organizational immersion and job satisfaction of employees will be heightened, thereby enhancing loyalty and pride in the organization to provide services with better quality.

A Study on organizational commitment for improving productivity construction company (건설회사의 생산성 향상을 위한 조직몰입에 관한연구)

  • Kim, Do-Gyun;Kang, Kyung-sik
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.73-85
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    • 2017
  • This paper provides a basic organizational commitment research for the study was conducted academic research, especially acidic improvements in the construction industry for a job commitment on organizational commitment. In this paper, first results are derived for literature to study and improve productivity and derive a major cause of job involvement of construction companies based on it for critical that the rationale organization.

On the Effect of the Communication Skill of Organization on Their Job Performance (조직 커뮤니케이션 수준과 업무성과간의 관계에 관한 연구)

  • Kwon, Yong-Man;Lee, Jae-Ha
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.183-190
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    • 2010
  • The study is to examine the causal correlation between communication skill of organization and their job performance. In our model, we used these variables-innovation awareness, job satisfaction, organizational commitment as a parameter. In order to verify the hypothesis based on research model, a survey among researchers(sample size=117) who work in food company was carried out. Analyzing hypothesized model and following the statistical procedure, we could assure that these exist positive correlation with communication skill, innovation awareness, job satisfaction, organizational commitment and organization performance. A coefficient of coffelation between those variables was clearly high in the group with good communication skill. Among the parameters, the variable of innovation awareness was more effected on their job performance.

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Relationship between Organizational Culture Types and Organizational Effectiveness in Hospitals (병원의 조직문화유형과 조직유효성의 관계;간호사를 대상으로)

  • Lee, Myung-Ha
    • Journal of Korean Academy of Nursing Administration
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    • v.4 no.2
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    • pp.363-385
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    • 1998
  • The purpose of this study is to investigate the relationship between organizational culture types and organizational effectiveness in the hospitals and to identify the cultural and organizational characteristics of the hospitals with high organizational effectiveness. Data were collected from May 12 to June 14. 1997 through questionnaire taken by 1.118 nurses working in 10 hospitals with more than 800 beds and from annual reports published by the hospitals. The instruments were used for collecting the data: Organizational Culture Questionnatire and Organizational Characteristics Questionnatire developed by the researcher. Mowday's Organizational Commitment Questionnaire. Taylor & Bovver's General Satisfaction Scale. The Results were as follows: 1. The meta culture of the hospital organizations was the conservative culture. 2. There were significant differences of the four organizational cultural types - affiliative culture. innovative culture. conservative culture. task culture among the hospitals(p=.00). 3. The hospital organizations were classified in to three cultural patterns. each of which had similar cultural composition. on the basis of the scores indicating the similarity and difference of the foul' organizational cultural types among the hospitals. The organization of each group represents conservative- dominant culture. innovative-dominant culture and competitive culture. 4. Nurses' organizational commitment and job satisfaction were significantly different among the cultural patterns(p=.00). In other words. the hospitals with innovative-dominant culture showed higher organizational commitment and job satisfaction than ones with conservative-dominant culture and competitive culture. And also. the growth rate of outpatients and inpatients were significantly different among the cultural patterns(p<.05). The hospitals with innovative -dominant culture showed higher growth rate of outpatients and inpatients than ones with conservative-dominant culture and competitive culture. 5. The hospitals with conservative-dominant culture and competitive culture showed higher level of centralization than ones with innovative -dominant culture(p=.00) And the hospitals with competitive and innovative-dominant culture showed higher level of communication than those with conservative-dominant culture(p=.00) Finally. the hospitals with innovative-dominant culture showed higher level of managerial strategy than those with conservative-dominant and competitive culture. among which the latter showed higher level of managerial strategy than the former(p=.00).

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Influence of Professionalism and Organizational Communication on Patient Safety Culture of Nurses in Hemodialysis Units (혈액투석실 간호사의 전문직관, 조직의사소통이 환자안전문화에 미치는 영향)

  • Jung, Su Jin;Jeong, Jeong Hee
    • Journal of Korean Clinical Nursing Research
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    • v.25 no.1
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    • pp.98-105
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    • 2019
  • Purpose: The study was conducted to investigate correlation between professionalism, organizational communication the and patient safety culture of nurses in hemodialysis units and verify factors that affect patient safety culture. Methods: Data were collected from 109 nurses working in hemodialysis units located in Seoul and Gyeonggi-do. collected data were analyzed using descriptive statistics including t-test, one-way ANOVA, Pearson correlation coefficient and stepwise multiple regression with the SPSS 21.0 program. Results: The Professionalism of participants was significantly correlated with patient safety culture while the Organizational communication was also correlated with patient safety culture. Factors influencing participants' patient safety culture included professionalism, organizational communication, employment history in current hospital, and the number of patients per nurse. These factors explained 57.8% of patient safety culture. Conclusion: The research findings suggest that in order to increase the awareness of patient safety culture of nurses in hemodialysis units, strategic efforts are needed to enhance professionalism and organizational communication satisfaction of nurses in hemodialysis units.

A Study on the Effects of Internal Marketing Factors to Job Satisfaction, Emotional Labor, and Organizational Commitment of the Elderly Care Facility Employee (노인요양시설 종사자들의 내부마케팅 요인이 직무만족, 감정노동 및 조직몰입에 미치는 영향에 관한 연구)

  • Lee, Jae-Sun;Lee, Seung-Hee
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.251-258
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    • 2017
  • The purpose of this study is to analyze the effects of internal marketing factors on organizational commitment and emotional labor in the elderly Care Worker. The data are collected through structured questionnaires. The Subjects of the final analysis is 191 persons working in the elderly care facilities in Gyeongnam and Gyeongbuk provinces. Hypothesis testing of the research model is performed using AMOS 18.0. The main results of this study are as follows. Internal marketing factors influenced only internal communication and management support for job satisfaction, internal support for managerial support for emotional labor, internal communication and management support for organizational commitment. The results of this study suggest that in order to enhance the organizational commitment of long-term care workers, it is important not to strengthen internal marketing capacity but to increase job performance first, and secondly, to improve job performance, It is necessary to establish a more diversified research on the variables of service quality of job satisfaction and emotional labor.