• Title/Summary/Keyword: Organization trust

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The Effect of Organizational Mecenat Interests on Individual Mecenat Interests, Participation, Organizational Trust, Commitment, Loyalty (조직의 메세나 관심이 내부 조직원의 메세나 관심도와 참여도 및 조직 신뢰, 애착, 충성도에 미치는 영향 연구)

  • Joo, Soon-Yi;Kim, Bo-Young
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.145-156
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    • 2017
  • Mecenat is a company support to cultural and artistic activities. It has developed as not only a patronage of the arts but also a strategic method for a business performance and a company's influence. And mecenat has impacted on customers, interested parties, local communities, and corporate culture. This study analyzes how individual and organizational interests and participation on Mecenat activities affect organizational trust, commitment, and loyalty. As a result of surveys from 438 employees, there would be a pro rata increase in an employee's interest and participation in Mecenat, if organizational interest goes up. The interest also affects trust in organization, organizational commitment, and employee loyalty in a positive method. The result clearly indicates necessity of company's support for cultural and artistic activities and importance of changing company's perspectives. Hence companies would be recognized that supporting Mecenat activities would strengthen organizational culture.

A Study on the Effects of Company's Actual Response to Customer Complaints on Justice, Trust and Satisfaction (불만고객에 대한 기업의 실제적 반응이 공정성과 신뢰·만족에 미치는 영향)

  • Ji, Hee-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.6
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    • pp.3829-3836
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    • 2015
  • The actual complaint handling response of the company serves as an important success factor for the company to reduce defection rate of customers who have complaints. In this regard, this study sought to divide the company's complaint handling response into substantial compensation, favorable employee behavior and organizational procedures, empirically verify the effects of the customer's justice perception on trust and satisfaction, and thus to present the importance of the company's actual response. To this end, the data obtained from a survey of 210 customers who filed complaints directly to the company was analyzed using SPSS and AMOS. The research results can be summarized as follows. The compensation for customers with complaints has a significant effect on justice, and the favorable employee behavior also has a significant effect on justice. In addition, the organization procedures about handling complaints have a significant effect on justice. Especially the justice as justice perception was found to affect the future behaviors of customers such as trust and satisfaction. Based on these findings, this study presented implications and suggested future research.

Effect of Tax Investigators' Group Cohesiveness and Supervisor Trust on the Team Commitment and In-role Behavior (세무조사자들의 집단응집성과 상사에 대한 신뢰가 팀몰입과 역할내행동에 미치는 영향)

  • Hong, Soon-Bok;Jung, Woo-Sung
    • The Journal of the Korea Contents Association
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    • v.9 no.9
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    • pp.218-225
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    • 2009
  • The present research aims to analyze empirically the effect of group cohesiveness and supervisor trust which tax investigators recognize while performing tax administrative duties on the team commitment and in-role behavior. The result of the analysis showed that tax investigators' higher group cohesiveness and supervisor trust resulted in higher team commitment, and that higher team commitment in turn resulted in higher in-role behavior, thereby raising the efficiency of tax investigators' activities as well as tax payers' satisfaction with tax services. Therefore in order to improve the efficiency of tax organizations and team performance, the managers of the organizations must set solid goals, develop solid strategies appropriate for situation, and make proper compensations for investigators' achievements. In addition, there would have to be an organic improvement In all the relevant areas, including organization, personnel management, work style, compensation and welfare, in order to raise tax investigators' work desire.

The Convergence Study on the Effects of Social Captical on Subjective Happiness of Firefighters (소방공무원의 사회적 자본이 주관적 행복감에 미치는 영향에 관한 융합연구)

  • Choi, Hee Chul
    • Journal of the Korea Convergence Society
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    • v.9 no.12
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    • pp.441-447
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    • 2018
  • This study aimed to investigate the effect of firefighters' social capital on subjective happiness. This research was conducted from Jun 12 to Aug 25, 2017, and a descriptive analysis, t-test, hierarchical regression analysis was carried out based on the results of a survey with 351 firefighters in Gyeonggi-do to verify the research hypothesis. As a result, it was revealed that network(${\beta}=.315$, p<.001), trust(${\beta}=.293$, p<.01), cooperation(${\beta}=.225$, p<.01) and trust among other sub-variables of firefighters' social capital had significant effects on subjective happiness. Based on the results, this research suggested that various measures to strengthen social capital would be required in order to improve fire-fighters' happiness: efforts to increase trust within the organization, political support for vitalizing formal network as a communication channel among firefighters organizations, encouraging interest in the community and promoting informal network such as volunteer work, developing transparency in operating the organizational policy and system, etc.

A Convergence Study about Influences of Trust in Supervisor, Customer badness behavior, Turnover Intention behavior on Job Embeddedness in Clinical Nurses (임상간호사의 상사신뢰, 고객불량행동 및 이직의도가 직무배태성에 미치는 영향에 관한 융합연구)

  • Kang, Jung-Mi;Kwon, Jeong-Ok
    • Journal of the Korea Convergence Society
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    • v.8 no.7
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    • pp.113-122
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    • 2017
  • The purpose of this study is to verify trust in supervisor, customer badness behavior have turnover intention influence on job embeddedness. Self-report questionnaire was completed by 188 clinical nurse May 1st to May 30th, 2016. and date analyzed using the IBM SPSS/WIN 21.0 program. As a result, The mean score of trust in supervisor is 3.20 points, customer badness behavior is 2.66 points, job embeddedness is 3.05 points, turnover intention is 3.39 points(out of 5). There were significant positive correlations between job embeddedness and trust in supervisor(r=.57, p<.001) and turnover intention(r=.19, p=.011) and negative correlations between Sacrifice sub-cale of job embeddedness and customer badness behavior(r=-.15, p=.037). The convergence factors with the effect on job embeddedness, trust in supervisor(${\beta}=.471$, p<.001), job satisfaction(${\beta}=.226$, p<.001), turnover intention(${\beta}=-.196$, p<.001), nursing satisfaction(${\beta}=-.169$, p=.005) explained 48.9% of the job embeddedness. therefore, nursing managers have to strategy increasing nurse trust in supervisor and job satisfaction and nursing satisfaction for job embeddedness and plan to lower the turnover intention at the organization level.

A Study on the Effect of ESG Activity of Automobile Parts Manufacturing Company on the Job Satisfaction of Organizational Members (자동차 부품 제조기업의 ESG 활동이 조직구성원의 직무만족에 미치는 영향에 관한 연구)

  • Jeong, Soo-Cheol
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.19 no.3
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    • pp.41-51
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    • 2024
  • This study aimed to analyze the effects of ESG management activities of auto parts manufacturers on organizational trust, organizational immersion, and job satisfaction, and to examine the intermediate effects of organizational trust and organizational immersion between ESG management activities and job satisfaction. Research models and hypotheses were established by referring to the theoretical background and empirical analysis of the preceding studies, and 221 questionnaires were secured for members of Busan and Gyeongnam-based auto parts manufacturers C, E, G, and S for empirical analysis. The results of the study are as follows. First, energy saving, regional cluster construction, and compliance ethics management were statistically significant in identifying the relationship between ESG management activities and organizational trust. Second, in the analysis of the impact of ESG management activities on organizational immersion, compliance ethics management showed significant results (+). Third, the analysis of the relationship between organizational trust and job satisfaction showed a significant result of affection (+). Fourth, organizational immersion has been analyzed to have an effect on Jung (+) that is significant for job satisfaction. Finally, the analysis of the parameters of organizational trust and organizational immersion showed that both variables had a medium effect. In conclusion, it was an opportunity for auto parts makers to recognize that they can increase their members' job satisfaction by making efforts to increase trust and immersion in the organization through ESG activities.

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A Strategic Approach for Regional Fisheries Organization Establishment in Northeast Asia

  • Shin, Yong-Min
    • The Journal of Fisheries Business Administration
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    • v.44 no.3
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    • pp.1-14
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    • 2013
  • This study considers an approach for subregional fisheries organization in Northeast Asia. The fishery resources in the Northeast Asian waters surrounding Korea are among the most productive in the world because of their extremely high biological productivity and the natural features of the sea. However, the fishery resources of the region have long been subject to heavy fishing pressures, and many stocks are now believed to be seriously depleted or even in danger of extinction because of overfishing. To move to a run sustainable fishery in Northeast Asia waters area, cooperative fisheries management between Korea, China and Japan for common resource is probably necessary. Cooperative fisheries management is likely to be more effective in fishery resources management than individual fisheries management by countries. The effects of fisheries management by regional cooperation can be divided into resource management and economical performance. Cooperative fisheries management as RFO will bring satisfactory results. Currently these jurisdictional extensions and resulting disputes over maritime space and resources were thrust upon an already transitional and unstable political environment. However, They have to have a strategic approach for RFO establishment step by step. Cooperative fisheries management using the RFO can mitigate these disputes, and cooperative bilateral fisheries arrangements have been proliferating over the past 10 years and may provide the basis for possible trust-building multilateral agreements.

A Study on Information Organization Methods for Digital Library -Focused on Administrative Metadata- (디지털도서관의 정보조직화 방안 연구 -관리적 메타데이터를 중심으로-)

  • 이종문
    • Journal of Korean Library and Information Science Society
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    • v.35 no.1
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    • pp.319-335
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    • 2004
  • This paper suggests how to systemize administrative metadata required for managing intellectual property rights and their applications, which has been newly requested in digital library environment. For this purpose, firstly, the types of metadata required in digital libraries were identified. Secondly, this paper detected problems in MARC that digital libraries have been using as the tool for information organization. Finally, the structures of administrative metadata required by copyright laws were analyzed. On the basis of the researches above, this paper proposed how to systemize and operate administrative metadata that interlocks MARC, Dublin Core and administrative system of copyright trust agencies.

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The Factor Analysis for the Improvement of Community Enterprises Organizational Performance and Sustainability -Focused on Community Enterprises in the Busan Area- (마을기업의 조직성과와 지속가능성 향상을 위한 요인분석 - 부산지역 마을기업을 중심으로 -)

  • Lim, Kyung-Soo;Ha, Tae-Young
    • Management & Information Systems Review
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    • v.33 no.2
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    • pp.241-261
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    • 2014
  • This study aims to vitalize and develop community enterprises through an empirical research on what factors are required to improve the performance and to achieve the sustainable growth of community enterprises. To this end, we surveyed community enterprises located in Busan and verified the fact that social entrepreneurship, organizational justice, organization trust, psychological ownership, network activities, human resource development(education) are required to improve organizations' performance and its sustainability. We intended to find the implications of the study result and draw policy-based support programs to provide supplement points and countermeasures, to set conditions for the vitalization of Community Enterprises, and to create Community Enterprise-friendly environments.

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A Study on the Donations and Related Variables of Adolescents (청소년의 기부와 관련 변인 연구)

  • Lee, Chang Seek;Song, Kuk Beom
    • Journal of Digital Convergence
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    • v.11 no.12
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    • pp.725-734
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    • 2013
  • This paper aimed to verify the current status of adolescents' donations and predictors influencing their donation behaviors. First, the result revealed that adolescents' donations were higher in the order of time, material, and talent donation. Second, donation motives, attitude towards donation, self-esteem, a sense of community, and trust in charitable organization were positively correlated. Third, the predictors of material donation behaviors of adolescents were gender, age, extrinsic motives, attitude towards donation, sense of community, and trust in charitable organization. And the predictors of time donation behaviors were gender and sense of community, and those of talent donation were age, intrinsic motives and sense of community. The strategies for the activation of adolescents' donations were suggested.