• Title/Summary/Keyword: Organization satisfaction

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A Study on the Job Satisfaction, Organization Immersion and Recognition on Internal Marketing of the Contract Foodservice Management Company Employees (위탁급식업체 종사원의 내부마케팅에 대한 인식도, 직무만족도 및 조직몰입에 관한 연구)

  • Lee, Yeon-Jung;Lee, Chun-Yong
    • Journal of the Korean Society of Food Culture
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    • v.23 no.5
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    • pp.572-581
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    • 2008
  • The principal objective of this study was to determine how the internal marketing of the contract foodservice management company affects job satisfaction and organization immersion, as well as the influence of the satisfaction of internal customers (employees) has on job satisfaction and organization immersion, and the function as a preceding variable that improves service quality. T-test, ANOVA, and linear regression analysis was conducted to analyze the hypotheses of the study. The summary of study as per the result of this corroborative study is presented as follows: It was verified that internal marketing affects organizational immersion and the job satisfaction of employees, and job satisfaction plays a crucial role in organizational immersion. Moreover, it was also confirmed that the higher the internal marketing is, the higher the job satisfaction and organization immersion will be, thereby improving the service quality provided by employees. If enterprise regards employees as internal customers and constantly and efficiently conducts internal marketing activities such as internal communication, training, welfare, compensation, delegation of power, supporting the management, etc, the organizational immersion and job satisfaction of employees will be heightened, thereby enhancing loyalty and pride in the organization to provide services with better quality.

The Effect of Person-Environment Fit on Organization Attractiveness, Commitment, and Job Satisfaction in TV Home Shopping Companies (TV 홈쇼핑업체에서 개인-환경 적합성이 조직 매력성, 몰입 및 직무 만족에 미치는 영향)

  • Lee, Eun-Jin;Hong, Byung-Sook
    • Fashion & Textile Research Journal
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    • v.13 no.1
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    • pp.107-115
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    • 2011
  • This study analyzes how the person-environment fit on organization attractiveness, commitment, and job satisfaction in TV home shopping companies. The survey was conducted from May 3 to 31 in 2010, and 350 responses were used in the data analysis. The statistical analysis methods were frequency analysis, factor analysis, reliability analysis, and multiple regression analysis. The results show that person-environment fit of TV home shopping companies is composed of person-job fit, person-supervisor fit, and person-organization fit. The person-job fit, person-supervisor fit, and person-organization fit of TV home shopping companies influence the organization attractiveness and commitment. The organization attractiveness and commitment affect the job satisfaction in TV home shopping companies.

The Impact of Job Satisfaction of Industrial Security Guards on Organization Commitment and Organization Performance (산업보안요원의 직무만족이 조직몰입과 조직성과에 미치는 영향)

  • Soo-Ho, Choi;Ye-Jin, Jang
    • Convergence Security Journal
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    • v.23 no.5
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    • pp.231-238
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    • 2023
  • The purpose of this paper is to determine the extent to which job satisfaction affects organization commitment and organization performance among industrial security personnel. To this end, we attempted to conduct a four-week survey from August 28 to September 22, 2023, targeting about 150 workers working as industrial security guards in the field. According to the survey, the variables were comprised of "first, job satisfaction, second, organization commitment and third, organization performance" and based on this, three research hypotheses were proposed. After confirming that the internal consistency of each measurement item was satisfied, discriminant validity and conceptual reliability were calculated, and the discriminant validity of each variable was verified. As a result of the analysis, after conducting regression analysis to verify the research model, the results show that among the three research hypotheses, "Job Satisfaction ⇨ Organization Commitment, Job Satisfaction ⇨ Organization Performance" was found to be statistically significant and was adopted. We calculated that "Organization Commitment ⇨ Organization Performance" was not significant and was rejected.

Internal Marketing Approach to Internal Satisfaction, Loyalty and Organization Performance : Using Logistics Regression (내부마케팅이 직무만족, 애호도, 기업성과에 미치는 영향 : 로지스틱회귀분석 방법을 이용)

  • Son, Hee-Young;Kang, Man-Su;Park, Sang-Kyu
    • Journal of the Korean Operations Research and Management Science Society
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    • v.39 no.3
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    • pp.117-131
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    • 2014
  • As interests in the management of government-owned corporation rise, in these days, debt reduction and normalization of management of those companies have been proceeding under the lead of government. At this point, it is very important to seek internal marketing method for improvement of internal employees' satisfaction, loyalty and organization performance. This study analyzes impact of factors of internal marketing effect on organization satisfaction, loyalty and organization performance in the context of the domestic public companies, the Korea Electric Power Corporation (KEPCO) and the Korea Water Resources Corporation (K-WATER)'s employees empirically. There are some significant differences between the two publics. It is proved that delegation of the authority influences on internal satisfaction and organization performance in the case of KEPCO, and education and training influence on internal satisfaction and organization performance in the case of K-WATER. On the other hand, in the case of K-WATER, any internal marketing factors don't influence on loyalty. The results of this study show somewhat different characteristics depending on the characteristics of firm, however, it is expected that this study can be very useful in regards to similar public enterprises or businesses.

Effect of mentoring function on job satisfaction, organization commitment, and turnover intention in the newly employed dental hygienists (멘토의 기능이 신입 치과위생사의 직무만족, 조직몰입, 이직의도에 미치는 영향)

  • Yun, Hyun-Kyung;Choi, Mi-Sook;Choi, Gyu-Yil
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.1
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    • pp.69-75
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    • 2016
  • Objectives: The objective of this study was to examine the effect of mentoring function on job satisfaction, organization commitment, and turnover intention in the newly employed dental hygienists. Methods: Two hundred and fourteen dental hygienists in Daegu and Gyeongbuk completed a self-reported questionnaire from January to May 2013. The instrument for the questionnaire consisted of mentoring function, mentoring personality, job satisfaction, organizational commitment, and turnover intention. The data were analyzed by frequency analysis, ANOVA, correlation analysis, and multiple regression analysis. Results: The longer duration of the mentoring for the newly employees strengthened job satisfaction and organization commitment. The mentoring function had a positive effect on job satisfaction and organization commitment, and decreased turnover intention. The higher quality of personality overcome the turnover intention. Conclusions: The mentoring is very important to enhance the job satisfaction and organization commitment in the newly employees. Loner duration of work(${\beta}=.268$, p=0.008) explained higher job satisfaction. Higher quality of personality(${\beta}=0.279$, p<0.001) also had higher job satisfaction. The explanation power of the model was 36.5% and the revised model explanation was 35.6%. The effective mentoring is closely related to job satisfaction and organization commitment and it can reduce turnover intention.

The Effects of the Business Ethical Value upon Person-organization Fit, Job Satisfaction, Turnover Intent and Organization Performance;The Employees of Family Restaurant and Feeding Facility (기업의 윤리적인 가치와 종사원의 개인조직적합성, 직무만족도, 이직의도 및 조직성과의 인과관계에 관한 연구;패밀리레스토랑과 단체급식 종사원을 대상으로)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the Korean Society of Food Culture
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    • v.23 no.2
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    • pp.139-151
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    • 2008
  • The purpose of this study was to determine the empirical cause-effect relationships among business ethical values and person-organization fit, job satisfaction, turnover intent, and organizational performance within family restaurants and feeding facilities. Self-administered questionnaires were completed by 459 restaurant employees. The SPSS and Amos programs were then applied to the data to perform frequency, factor, reliability, correlation and SEM analyses. The primary results are as follows. First, business ethical values had a significant positive effect on person-organization fit. Second, person-organization fit had a significant positive effect on job satisfaction, and a significant negative effect on turnover intent. Third, job satisfaction had a significant positive effect, and turnover intent had a significant negative effect, on organizational performance. Finally, upon verifying the possible direct and indirect effects of business ethical values within family restaurants and feeding facilities, it was determined that the ethical values had significant direct and indirect effects on person-organization fit, job satisfaction, turnover intent, and organizational performance. These findings have various implications. For example, an improved in-house ethical working environment leads to greaterperson-organization fit, and having employees that feel there is better in-house ethical reliability leads to greater consistency between personal and organizational values, resulting in higher job satisfaction and ultimately organizational performance.

A Study on the Effect of the Level of Learning Organization on Satisfaction of Learning Organization Support Project (학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향)

  • Lim, Sang-Ho
    • Industry Promotion Research
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    • v.1 no.1
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    • pp.51-57
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    • 2016
  • This study verified the effect of the level of learning organization on satisfaction of learning organization support project and the moderating effect of charismatic leadership. The level of learning organization positively affected satisfaction of learning organization support project. Especially, personal mastery affected creating&spreading knowledge and financial performance, system thingking affected building learning infra, shared vision affected learning culture&activity, teamwork and financial performance. Also, charismatic leadership partially moderated the effect of learning organization. This study provided implications to manage successful learning organization by analyzing causal relationship between learning theory and practical corporate performance.

The Effect of Childcare Center President's Transformative Leadership on Childcare Teacher's Satisfaction: Focusing on the Effect of Organization Culture and Organization Committment (어린이집 원장의 변혁적 리더십이 보육교사의 직무만족도에 미치는 영향 : 조직문화와 조직몰입의 매개효과)

  • Oh, Gyo Seon;Kong, In Sook
    • Korean Journal of Childcare and Education
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    • v.12 no.1
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    • pp.187-202
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    • 2016
  • The purpose of this study is to investigate the relationship between childcare center president's transformative leadership, organization culture, organization commitmen, organization culture, organization commitmen of the mediating effect in the effect of the childcare center president's transformative leadership and job satisfaction of childcare teachters. Three hundred twenty three childcare teachers located in S City in Jeollanam-do were selected as subjects of this study and subsequently surveyed. The results of this study were as follows: First, a positive correlation was observed between childcare center president's transformative leadership and organization culture, job satisfaction and organization commitment of childcare teachers. Second, childcare center president's transformative leadership had an influence on job satisfaction through the medium of organization culture and organization commitment. This study examined the effect that childcare center president's transformative leadership would have on job satisfaction of childcare teachers through the medium of organization culture and organization commitment. The results of this study may provide basic data for efficient operations of childcare centers, and such results are remarkable elements in job satisfaction of childcare teachers, implying the importance of childcare center president's transformative leadership, organization culture and organization commitment.

A Study on the Job Satisfaction and Organization Commitment of Employees according to the School Food Service Environments (학교급식 환경에 따른 급식조리사의 직무 만족과 조직 몰입에 관한 연구)

  • Um, Young-Ho
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.357-367
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    • 2008
  • The purpose of this study is to identify the job satisfaction and organization commitment of employees according to the school food service environments. The questionnaire to measure was completed by 150 employees in the Seoul and Gyeonggi area. The demographic data showed that 48.7% of respondents were in their fifties and most of them were females(96.6%). They were employed in the middle and high schools. The results were as follows : Frist, factors that influenced job satisfaction were student preference and rule-observance. Second, the importance of school food service environments didn't influence the compensation factor for job satisfaction. Third, factors that influenced job satisfaction among school food service environments were kindliness and the management of employees and rule-observance. Rule-observance showed the highest satisfaction scores among the rest of them. Forth, it was concluded that the management of employees, food quality and student preference influenced the organization commitment of food service employees. The research results show that rule-observance of food service environments and the importance of managing employees have influence on co-worker relations, job and organization commitment.

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Job Stress, Fatigue, Job Satisfaction and Commitment to Organization in Emergency Department Nurses (응급실 간호사의 직무 스트레스, 피로, 직무 만족 및 조직 몰입)

  • Oh, Myung Ok;Sung, Mi Hae;Kim, Yang Won
    • Journal of Korean Clinical Nursing Research
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    • v.17 no.2
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    • pp.215-227
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    • 2011
  • Purpose: This research was done to identify relationships among job stress, fatigue, job satisfaction, and commitment to organization in emergency department nurses. Methods: Research participants were 513 nurses who worked in the emergency department of 17 tertiary centers and 28 secondary hospitals. Data collection for this descriptive correlational study was done from May to July 2010 using self report questionnaires, and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient with the SAS 9.2 program. Results: There were statistically significant differences in organizational commitment according to age, religion, total clinical experience, emergency department experience, current position, frequency of night shift, average sleep hours, wage level, numbers of beds in unit, and reason for working. A positive correlation was found between job stress and fatigue, and between job satisfaction and commitment to organization for the emergency department nurses and a negative correlation between job stress and Job satisfaction, and fatigue and Job satisfaction. Conclusion: Results of this research indicate that job stress in emergency department nurses was the principal variable affecting job satisfaction and commitment to organization along with fatigue. Appropriate stress management strategies based on identification of job stress for these nurses should lead to development of improved management of nursing manpower and a reduction in stress.