• Title/Summary/Keyword: Order Quality

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Frequency of Irritable Bowel Syndrome, Entrance Examination Stress, Mental Health, and Quality of Life among Adolescent Women (경기지역 여자고등학생의 과민성 장 증후군 빈도와 입시 스트레스, 정신 건강, 삶의 질에 관한 연구)

  • Park, Hyo-Jung;Lim, Sun-Young
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.16 no.2
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    • pp.171-180
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    • 2009
  • Purpose: This study was done to examine the frequency of irritable bowel syndrome (IBS), entrance examination stress, mental health, and quality of life among adolescent women. Methods: A survey conducted to collect data from 925 adolescent women in Gyeonggi Province. The measurements included the Rome III criteria (to diagnose IBS), the entrance examination stress scale (to evaluate stress), symptom check list90R (SCL-90R to evaluate mental health), and World Health Organization Quality of Life Abbreviated Version (WHOQOL-BREF to evaluate quality of life). Frequency, $X^2$-tests, t-test, and analysis of variance (ANOVA) with the SPSS 16.0 program were used to analyze the data. Results: The frequency of IBS in the women was 22.8%. One hundred thirty eight women (65.4%) had the mixed constipation and diarrhea subtype of IBS. Compared to the women without IBS, those with IBS reported significantly higher scores on entrance examination stress scale, SCL-90R, all subscales of SCL-90R, and lower scores on WOLQOL-BREF. Conclusion: Nursing interventions targeting adolescent women with IBS should be developed in order to alleviate the associated stress and mental health and to promote quality of life.

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The Impact of Service Quality, Satisfaction, Trust on Customer Loyalty for Mobile Operators in Nigeria

  • Clifford, Umunnakwe;Kim, Gyu-Bae
    • East Asian Journal of Business Economics (EAJBE)
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    • v.7 no.2
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    • pp.31-41
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    • 2019
  • Purpose - This paper examines the major antecedents of customer loyalty for mobile operators in a developing country in Africa especially in Nigeria. This study tests 5 hypotheses about the relationships among service quality, customer satisfaction, trust, and customer loyalty. Research design and methodology - In order to collect the sample data, online survey was conducted via email and social media network. The samples were collected from 415 random respondents. The statistical analyses were done for both assessing the reliability and the validity and testing 5 hypotheses of this study. SPSS version 21 was used for empirical analysis. Results - Service quality has a significant effect on customer satisfaction and service quality has a significant effect on trust also. Customer satisfaction has a significant effect on trust and customer satisfaction has a significant effect on customer loyalty also. Trust has a significant effect on customer loyalty. All of 5 hypotheses were supported. Conclusions - The results of the study show that it is important for marketing managers to manage service quality, customer satisfaction, and trust for improving customer loyalty in mobile service industry. This study also provides some implications for mobile service managers about the importance of customer retention and customer loyalty.

A Selection of Atmospheric Correction Methods for Water Quality Factors Extraction from Landsat TM Image (Landsat TM 영상으로부터 수질인자 추출을 위한 대기 보정 방법의 선정)

  • Yang, In-Tae;Kim, Eung-Nam;Choi, Youn-Kwan;Kim, Uk-Nam
    • Journal of Korean Society for Geospatial Information Science
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    • v.7 no.2 s.14
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    • pp.101-110
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    • 1999
  • Recently, there are a lot of studies to use a satellite image data in order to investigate a simultaneous change of a wide range area as a lake. However, in many cases of the water quality research there is one problem occured when extracting the water quality factors from the satellite image data because the atmosphere scattering exert a bad influence on a result of analysis. In this study, an attempt was made to select the relative atmospheric correction method, extract the water quality factors from the satellite image data. And also, the time-series analysis of the water quality factors was performed by using the multi-temporal image data.

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Weld Quality Assurance Method using Statistical Analysis of Primary Dynamic Resistance During Resistance Spot Welding (1차 동저항 패턴의 통계적 분석에 의한 저항 점 용접의 용접 품질 예측에 관한 연구)

  • Jo, Yong-Jun;Lee, Se-Hyeon
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.24 no.10 s.181
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    • pp.2581-2588
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    • 2000
  • In previous studies, the dynamic resistance, which was calculated by the process variables measured at the electrode of the welding machine, and the electrode displacement were used for quality exa mination. However, in-process usage of such systems is not effective in systems that include a welding gun attached to a robot. In order to overcome such problems, we obtained and used the process variables from the welding machine timer. This would allow us to estimate real time in -process weld quality. For quality estimation, the features were extracted as factors from the primary dynamic resistance patterns, which were measured in t he welding machine timer. The relationship between the indexes and nugget size of the welds was observed through the regression analysis. Using the analyzed factors, a regression model that could estimate nugget diameter was developed. Two regression equations of the model were suggested depending on the factors, and it was showed that the model developed by stepwise method was effective one for weld quality estimation. The developed estimation model was in good linearity with the nugget diameter obtained through the experimentation.

The Influence of shopping Motives and Service Quality Perception on Customers′ Emotional Responses and Fashion Store Satisfaction (쇼핑동기와 서비스품질 지각이 고객의 감정적 반음과 패션점포 만족도에 미치는 영향)

  • 홍금희
    • Journal of the Korean Society of Clothing and Textiles
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    • v.26 no.2
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    • pp.216-226
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    • 2002
  • This study attempts to understand how the perception of service quality as well as shopping motives influence on the emotional responses in store shopping, and to examine how these relevant variables influence on the store satisfaction. The 463 questionnaires were collected from the purchasers in department stores, fashion specialty stores, and national brand franchise stores. The results of this study are as fellows: 1. In regard to shopping motives, two dimensions of product motive and experiential motive were identified, explaining 47.39% of shopping motives. 2. In regard to emotional response, two dimensions of pleasure emotion and displeasure emotion were identified, explaining 65.95% of emotional responses. 3. Shopping motives led to the store satisfaction after the perception of service quality and then the experience of pleasure emotion. These related variables explained 60% of the store satisfaction. 4. The consumers of fashion specialty store showed the highest product motive, whereas the consumers of department stores showed the highest displeasure emotion in the store. As the results showed, customers' shopping motives influence their perception of service quality and pleasure emotion. Therefore, in order to stimulate shopping motives, the store environment that can give customers pleasure and opportunity to pursue various experiences should be provided. As the service quality is a very important variable that leads pleasure emotion in the store, sales persons should be trained to satisfy customers.

The Service Quality Perception, Purchase Satisfaction, Recommendation Intention, and Switching Intention of Fashion Consumers according to the Types of Internet Shopping Malls (인터넷 쇼핑몰 유형별 패션 소비자의 서비스 품질 지각, 구매만족도, 추천의도 및 전환의도에 관한 연구)

  • Lee, Eun-Jin;Kim, Jong-Ouk
    • Journal of the Korean Society of Clothing and Textiles
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    • v.35 no.8
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    • pp.890-905
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    • 2011
  • This study investigated service quality perception, purchase satisfaction, recommendation intention, and switching intention of fashion consumers according to the types of internet shopping malls. The survey was conducted from February 7 to 21 in 2011, and 294 responses were used in the data analysis. The statistical analysis methods were frequency analysis, factor analysis, reliability analysis, ANOVA, and regression analysis. The result of the service quality perception of internet fashion consumers was classified by site characteristics, reliability, enjoyment, product diversity, responsibility, security, and order convenience. There were significant differences in the site characteristics, reliability, enjoyment, responsibility, and security of service quality perception by the types of internet shopping malls. In addition, the factors of service quality perception that could affect the purchase satisfaction of fashion consumers showed differently according to the types of internet shopping malls. The purchase satisfaction of fashion consumers influenced the recommendation intention in all types of internet shopping malls and the purchase satisfaction influenced the switching intention in fashion specialized internet shopping malls.

Effects of the Health Status and Health Behavior on Health-related Quality of Life of the Elderly Living Alone and Living with Their Families: Using Data from the 2014 Community Health Survey (독거노인과 가족동거노인의 건강상태와 건강행위 경험이 건강 관련 삶의 질에 미치는 영향: 2014 지역사회 건강조사 자료 활용)

  • Kim, Kyung-Sook
    • Research in Community and Public Health Nursing
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    • v.28 no.1
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    • pp.78-87
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    • 2017
  • Purpose: The purpose of this study is to identify factors influencing the quality of life of the elderly living alone and living with their families with regard to their health statuses and health behavior experiences. Methods: We used source data from the 2014 Community Health Survey. The subjects of this study included some elderly people aged 65 and over, and analyzed the data of 13,373 elders living alone and 13,322 elders living with family. Results: Factors influencing the quality of life of the elderly living alone and living with their families include gender, age, education, household income, current occupation, subjective stress level, depression, number of diagnosed diseases, walking exercise, the experience of health screening, and the experience of not having necessary medical services (p<.001). Region was a significant variable influencing the quality of life of the elderly living with their families (p<.001). Conclusion: In order to improve the quality of life of the elderly, it is necessary to provide sound conditions for working, emotional support, walking exercise and promotion of health screening, and to supplement the environment and institution for them to receive necessary medical services.

The Present Status of Quality Management Information System in Domestic General Contractors (국내 종합 건설회사의 품질관리 정보시스템 동향 분석 -국내 6개사의 사례를 중심으로-)

  • Do Young-Suk;Baek Jong-Kun;Kim Jae-Joon
    • Korean Journal of Construction Engineering and Management
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    • v.5 no.3 s.19
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    • pp.137-145
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    • 2004
  • Owing to the growth of Information Technology, some of big general contractors have been interested in the development of Quality Management Information Systems to integrate the information of quality in planning, design, procurement, construction, and maintenance phases, and tried to maximize the usefulness of it. But the trend has confined only to some big general contractors. The purpose of this paper is to put together and analyze the character of Quality Management Information Systems of big general construction companies and classfy them into a result-focused system and a process-focused system in order to provide primary information for both of development and adoption of the systems.

A Study on Project Management for Product Development using Quality Tools (품질도구를 활용한 제품개발 프로젝트관리)

  • Park, Young Hyun
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.665-676
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    • 2017
  • Purpose: The purpose of this paper proposes an effective and systematic methods of risk management in product development project. Methods: This paper first discusses what risk factors be considered during product development period and then presented a model for preventive risk management. For that, this paper proposes how to evaluate the risk factors and risk events, and how to select prevention action for managing risk factors effectively. For this process, this paper uses well-known quality tools such as House of Quality (HOQ) and Failure Mode and Effects Criticality Analysis (FMECA) methods. Results: There is an inherent need for the development of robust risk management framework in order for product development projects to be successful. The identification and quantification of risk factors, risk events, and prevention actions can have significant effects on the success of a product development projects. Project managers can implement the proposed model to improve project success. Conclusion: The findings showed that this method would be effective for project managements in dealing with risk management issues in product development projects. This method presented would be an one of good guidelines for practitioners in the industry.

A Study on Release Characteristics of Sediment and its Impacts on Water Quality in Daecheong Dam Reservoir (대청댐 저수지 퇴적물의 용출특성과 수질에 미치는 영향에 관한 연구)

  • Lee, Yo-Sang;Lee, Kyeong-Sik
    • Journal of Environmental Impact Assessment
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    • v.9 no.2
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    • pp.99-107
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    • 2000
  • In order to solve water quality problem of domestic dam reservoir, many projects have been performed in a point of view to restoration of water quality. This study was carried out to evaluate the effect of release from sediment on water quality and release characteristics. Daecheong dam reservoir was investigated for two years, from 1998 to 1999. The nutrient release rates of Daecheong reservoir is less than foreign eutrophic reservoir at anoxic condition. For the evaluation of the effect of nutrient release on water quality, internal and external loading was calculated at Daecheong reservoir. As total phosphorus loading from sediment is calculated 9.3 ton/yr and inflow loading from Daecheong reservoir watershed 118 ton/yr, internal loading shows the portion of 7.88% to external loading. At this study, because sampling point was choosed at the point where much sediment is accumulated, experimental result is more than average release rates. Because Daecheong reservoir shows complete thermal stratification and anoxic condition below 30m from water surface in summer seasons, released phosphorus from sediment can not transfer to epilimnion and eventually resettles. Therefore sediment has insignificant impacts on water quality on Daecheong dam reservoir.

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