• 대한전자공학회논문지SP
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• 제47권2호
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• pp.77-85
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• 2010

온라인 지문 인식 시스템에서는 주변 환경, 사용자의 지문 상태 및 입력 방법에 따라 다양한 품질의 지문이 입력된다. 따라서 지문 인식 시스템의 성능을 향상시키기 위해서는, 입력된 지문 영상을 이용하여 본인과 타인간의 변별력을 높이는 연구뿐만 아니라 다양한 품질의 지문 영상들 중에서 품질이 좋은 지문 영상을 선택하여 이를 인식에 사용하는 연구도 병행이 되어야 한다. 하지만 대부분의 기존 연구에서는 지문의 지역적인 품질만을 측정하였기 때문에 한 장의 지문영상의 품질에 대한 예측은 거의 이루어지지 않았다. 따라서 본 논문에서는 획득된 지문 영상의 품질을 판단하기 위해서 지역적인 지문 품질 측정과 이를 통한 전역적 지문 품질 측정 방볍을 제안하였다. 지역적인 지문 품질 평가에서는 각 지문 블록에서 그레디언트(Gradient)의 확률 밀도 함수(Probability Density Function)의 형태를 측정하여 블록 별 품질 값을 예측하였고, 이를 기반으로 전역적인 품질 평가에서는 신경망(Neural network)올 사용하여 지문 영상 전체를 평가함으로써 입력된 영상의 사용 여부를 판단하였다. FVC2002 데이터베이스를 사용하여 실험한 결과, 제안한 전역적 방법을 사용하였을 때 NFIQ(NIST Fingerprint Image Quality)의 방법보다 정합 예측 성능이 높게 나타난 것올 확인할 수 있었다.

• 융합보안논문지
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• 제12권3호
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• pp.11-17
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• 2012

ISO/IEC 9000에 의하면 품질이란 사용 시 사용자 요구사항을 만족시키는 제품이나 서비스의 특성을 종합한 개념으로 정의하고 있다. 웹애플리케이션의 시큐어코딩은 안정성과 함께 정보시스템 서비스 품질을 결정짓는 요소 중의 하나이다. 시큐어코딩을 달성하기 위해서는 품질을 기반으로 하는 설계 모델이 필요하다. 그 이유는 보안도 하나의 품질 속성으로서 비 기능적 요구사항의 범위에 속하기 때문이다. 웹애플리케이션 품질평가체계 설계를 위해서는 품질의 정의를 기초로 품질속성, 품질요구사항, 품질측정 시나리오가 정의되고 설정되어야 한다. 이를 위해 IEEE 1061 품질모델을 참조한 웹애플리케이션 품질모델 관리체계를 개발한다. 웹 애플리케이션 아키텍쳐 설계는 시큐어코딩 품질모델 체계, 웹어플리케이션 이해관계자 관심 도출, 아키텍처 동인 결정, 품질속성 도출, 보안품질 요구사항 설정, 웹어플리케이션 아키텍처기술서 작성, 보안 프레임워크 설계 순서로 구성된다.

• 산경연구논집
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• 제10권4호
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• pp.43-56
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• 2019

Purpose - The purpose of this study is to classify the quality factors of chicken restaurant customers with the service quality based on the SERVQUAL, the quality factors based on the selection attributes and service qualities of chicken restaurants used in the previous studies. Research design, data, and methodology - This survey was carried out on the students of Kangwon University in Samchuk City, Kangwon Province from November 20 - November 30, 2017, and a total of 260 questionnaires were distributed, with 222 collected. Of them, effective questionnaires applied in the final study were a total of 193 except 29 that couldn't be used. Results - The findings of this study are as follows: Firstly, chicken restaurants' quality factors were divided into seven categories like cleanliness, service encounter quality, product quality, aesthetics, overall interior, purchase quality, and convenience. Secondly, it showed that service encounter quality, purchase quality, and cleanliness had a positive impact on customer satisfaction, respectively. Thirdly, it showed that service encounter quality, purchase quality, and cleanliness had a positive impact on trust, respectively. Fourthly, it showed that customer satisfaction had a positive impact on behavioral intention. Additionally, it suggested that customer satisfaction of chicken restaurant consumers had a positive impact on behavioral intention and thereby, higher customer satisfaction leads to higher levels of reuse and recommendation intention. Lastly, after checking the effect relations of trust between customer satisfaction about chicken restaurant and behavioral intention, it was analyzed that customer satisfaction has a positive impact on trust and trust has a positive impact on behavioral intention. On the other hand, it showed that trust have a partially mediating effect in the relations between customer satisfaction and behavioral intention. But, it showed that product quality, aesthetics, overall interior, purchase quality, and convenience did not have a positive impact on customer satisfaction. Conclusions - Chicken restaurant consumers put more priority on friendly and good services of chicken restaurant staff in service encounter and delivery order, rather than on reasonable price and discount systems. Thereby, chicken restaurant marketers need to take factors like service encounter quality, cleanliness into more consideration.

• 한국방사선학회논문지
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• 제14권2호
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• pp.111-120
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• 2020

병원에서 사용하는 X선 장비는 X선 장비의 능력 연구와 더불어 출력되는 영상의 화질까지도 분석하는 연구가 활발히 진행되어야 한다. 영상의학과 장비의 X-Ray기계나 CT, MRI와 같은 장비의 후향적 이미지 분석은 활발히 진행되었으나 혈관조영실의 혈관조영장비를 이용하여 획득한 영상의 화질 측정은 팬텀을 이용하여 측정하는 방법이 대부분이고 실제 환자에게 촬영된 후의 영상에 관한 화질 측정은 미비한 실정이며 정확한 화질 측정 방법에 관한 연구가 현저히 부족한 상태이다. 따라서 본 연구를 통해 관상동맥 조영술 후 획득된 영상의 화질측정 방법을 고안한 연구를 진행해 시술자에게 질 높은 영상을 제공하고자 연구를 진행하게 되었다. 사용된 장비 및 프로그램은 혈관 조영 검사 장비(Axiom Artis Zee Ceiling)와 Image J프로그램을 사용하였다. 대상으로는 관상동맥 조영술 후 PACS프로그램에 자동 저장된 영상들을 대상으로 하였다. 화질 측정 방법으로는 Image J프로그램을 이용했을 때 관상동맥 조영술 중 좌 관상동맥의 주요 혈관들이 가장 잘 펼쳐져 보이는 각도의 영상인 AP Caudal 30°영상과 우 관상동맥의 혈관이 가장 잘 펼쳐져 보이는 LAO 30° 영상을 선택하여 선택된 영상의 배경영역(Background)과 관심영역(ROI)을 측정하기 위해 혈관과 간, 폐 등의 음영 중복이 가장 최소화 되는 구간을 찾아 측정하는 방법에 관한 기준을 제시하였다. 결론적으로 혈관 조영 영상의 화질측정 분석 방법은 정확히 제시되어 있는 기준이 없기 때문에 시술자에게 질 좋은 영상을 제공하기 위해선 그 장비의 기술자들뿐 아니라 실제로 사용하는 사용자들이 연구자가 되어 다양한 방법으로 화질측정에 관한 연구를 진행해야만 환자에게도 우수한 영상을 제공할 수 있을 것으로 사료된다.

• 한국컴퓨터정보학회논문지
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• 제17권12호
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• pp.187-198
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• 2012

소프트웨어 품질 평가를 위한 국제 표준인 ISO/IEC 9126에서는 소프트웨어의 품질을 이루는 품질 특성과 부특성들을 정의하고 있다. 또한 이 표준에서는 신뢰성의 부특성인 성숙성, 오류허용성, 복구성, 준수성에 따라 품질평가 항목이 메트릭으로 제시되어져 있다. 그러나 제시되어 있는 이 신뢰성 평가 항목은 수리적인 어려움과 데이터 수집에 따르는 문제점으로 인해 적용하지 못하고 있는 실정이다. 이러한 문제점의 해결을 위해 본 논문에서는 품질 속성별로 구체적인 테스트 기법을 개발하여 품질을 측정 할 수 있는 방안을 소개한다. 즉, 가장 일반적으로 사용되는 개발 방법인 생명주기별 테스트 활동과 기법을 정리하여 지침으로 활용할 수 있도록 구체적인 가이드라인을 제시한다. 구체적인 방법은 손쉽게 활용할 수 있는 체크리스트 등을 이용하여 해당 소프트웨어의 특성상 가장 중요한 품질특성 순으로 가중치를 부여하고 세부 평가항목에 대해 활용 가능한 테스트 기법과 체크포인트를 적용함으로써 품질결과를 도출한다. 이러한 방법은 소프트웨어의 새로운 신뢰도 품질측정 방안으로써 ISO/IEC 9126의 신뢰성 평가항목이 내포하는 문제점을 개선하였다.

• 대한치과기공학회지
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• 제34권3호
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• pp.249-261
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• 2012

Purpose: This study was carried out in order to examine the relationship of job satisfaction and quality of life on the dental technicians and to analyze its influence. Methods: A self-reported questionnaire survey was carried out by having convenience sampling as 220 dental technicians who work in Seoul Metropolis, Gyeonggi-do Province, Daejeon and Chungnam Province from March 12, 2012 to April 13. A research tool was used questionnaire that was proved reliability and validity. It was prepared with totally 50 questions such as 12 items for subjects' general characteristics, 18 items for job satisfaction measurement, and 20 items for life quality measurement. An analysis of the collected data was computationally processed by using SPSS Win 17.0 program. An analytical technique was made by using statistical techniques such as frequency & percentage, T-test or One-way ANOVA analysis. The following are the analytical results of the collected materials. Results: As a result of analyzing research subjects' job satisfaction level, there was significant difference(P<0.05) in items of religion, hobby life, working environment, and rest time out of daily work. The whole mean in job satisfaction was indicated to be relatively high with 3.13. However, job satisfaction with social recognition, salary, and safety was indicated lowly. As a result of analyzing research subjects' life quality level, there was significant difference(P<0.05) in items of religion, hobby life, working environment, and rest time out of daily work. The whole mean in quality of life was indicated to be relatively high with 3.10. However, the satisfaction was indicated lowly in the whole life quality and the life environment sphere. As a result of analyzing correlation between job satisfaction and life quality, all variables were indicated to be positive correlation in high significance level, thereby having been indicated that the higher job satisfaction leads to the higher life quality. Conclusion: As a result of research, the dental technicians' job satisfaction was indicated to have high correlation with quality of life. An effort is judged to be necessary for establishing fair compensation system, improving welfare policy and enhancing social recognition and position in order to promote dental technicians' quality of life.

• 한국의료질향상학회지
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• 제19권2호
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• pp.14-34
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• 2013

Objectives: The purpose of this study is to provide comprehensive information of qualification systems of developed countries needed to establish our national system for QI(Quality improvement) specialists. Methods: All articles related to any applicable domestic or foreign countries' laws, operational status, and detailed programs for professional qualification system of QI were reviewed. Result: In the United States, a non-profit organization, Healthcare Quality Certification Commission (HQCC) has set the policies, procedures and standards in the field of health care quality. And qualification system of CPHQ (certified professional in healthcare quality) has been operated in order to authenticate the qualifications in the field of quality management. IBQH(international Board for quality in healthcare), a qualification system of experts in the United Kingdom, was designed to assist the qualification of professionals to improve the quality of healthcare. In addition, Health Research Center of Feinberg School of Medicine in Northwestern University has been operating Master's and doctoral degree programs in the field of the quality of care and patient safety and IHI (institute for healthcare improvement) open school was operating a professional training course related to the quality of care and patient safety. Conclusion: Quantity and complexity of information of the quality of care and patient safety have been increased. For reform of the health care system, a special training course of the expertise and leadership are needed. So far, there is no national professional certification courses in our nation. Therefore essential job skill should be acquired individually. For systematic and effective quality improvement activities, the educational and certification system with professional development model are needed.

• 산업경영시스템학회지
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• 제39권2호
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• pp.150-160
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• 2016

The quality of service in ERP services is a key issue in innovating the ERP performance as an IT service for corporations. Currently, most of the research works for this area are based on the existing quality models such as SERVQUAL, which are said not to measure service quality properly. Also, it does not consider the factor of the system acceptance, which is thought to be closely related to the quality of service in this type of IT services. Therefore, a research model is required, which can address the issues related to the ERP service quality measurements. In this paper, new research models have been proposed, and empirical data obtained from SME's ERP users have been applied to the proposed model to analyze the causal relationship between quality factors and to identify the most suitable quality measures. Also, the relationship between the service quality and the system acceptance was analyzed using a combined model. The results show that factors such as productivity and convenience affects the quality mostly and that the most appropriate measure for the service quality of ERP service is satisfaction. Also, for the system acceptance, the ease-of-use is the main factor. And, the service quality and system acceptance shows a strong correlation. This means that, in order to enhance the quality of ERP services, the service provider needs to provide customers with productivity-enhanced user-friendly IT services and active product support. The work of this research can help to improve the service quality and the user acceptance of ERP services and to lead further research works in this area.

• 융합보안논문지
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• 제14권4호
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• pp.55-60
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• 2014

본 연구에서 제안하는 암호화 모듈 품질평가 체계는 ISO/IEC 9000 품질체계를 참조하여 Quality, Quality Factor, Quality Subfactor, Metric로 계층화된다. 암호화 알고리즘 실무적용 프로세스는 암호화 알고리즘 장단점 진단을 기초로 하여 암호화자산 평가, 알고리즘선택 포인트 분석, 품질 항목(quality factor) 도출, 제약조건도출, 암호모듈 품질평가체계 설계 등 5개단계로 설정한다. 이 5개 단계는 현장중심의 암호화 작업사례를 진단하여 업무에서 가장 필수적으로 수행되어야 할 작업순서를 도출한 것 이다. 2-Factor간 연계지표는 암호화 모듈의 품질항목(quality factor)을 발굴하고 이 품질 항목을 확보하는 환경인 암호화 작업의 제약조건 두가지 영역이다. 본 연구는 암호화 모듈 실무현장 적용체계를 하나의 표준화 모델로 제시한다. 우리는 정보기술 환경의 급속한 변화에 부응하여 암호화 알고리즘 개발과 현장 적용 모델을 다양하게 개발하므로서 암호화의 효율을 기대할 수 있을 것이다.

• 산업경영시스템학회지
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• 제40권4호
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• pp.87-95
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• 2017

This study aims to configure what dimensions make up for smart phone after service quality, and how this service quality affects customer satisfaction and customer loyalty. Smart phone market is a market of the device leading the digital convergence as well as positioning itself as one of the national growth driving industry. To survive in this matured market, companies should have to respond actively to radical changes and customers needs in the so-called Smart Revolution environment. Lately, however, the smart phone market is prospected to move from growth phase to mature phase by the scholars. In order to proactively respond to the change in such market condition, companies need to provide absolute advantage in customer loyalty over their competitors by revolutionizing the after-sales service quality. Qualified A/S will lead to service satisfaction and achieve customer loyalty. The empirical analysis results obtained through A/S quality are as follows : First, human quality (attitude, expertise, problem-solvability), environment quality (handling agility, convenience, comfort), service policy quality (quality guarantee, additional service operation) are dimensions that make up for A/S quality. Second, A/S quality dimension showed a significant positive influence on service satisfaction and A/S satisfaction showed a positive influence on customer loyalty as well. Based on this empirical study, we propose some implications for A/S quality improvement. First, human quality dimension has relatively higher influence on A/S satisfaction in case of free A/S, so companies need to solve the product problem completely when consumer's first visit by continual employee education. Second, in case of paid A/S, the service policy quality-especially A/S Warranty period- has higher influence on A/S satisfaction.