• Title/Summary/Keyword: Order Quality

Search Result 13,074, Processing Time 0.046 seconds

Quality Evaluation Using Spectral Reflectance and Tristimulus Values of Peaches (분광반사특성(分光反射特性)과 삼자극치(三刺戟値)를 이용(利用)한 복숭아의 품질평가(品質評價))

  • Kim, Y.H.
    • Journal of Biosystems Engineering
    • /
    • v.19 no.1
    • /
    • pp.33-41
    • /
    • 1994
  • In order to evaluate the quality of peaches non-destructively, the surface color and spectral reflectances of KURAKATAWASE, MIBAEKTO, and OKUBO cultivar were measured. Also an attempt was made to correlate reflectance characteristics and tristimulus values with quality evaluation parameters such as chlorophyll content, soluble solids, anthocyanin content, and firmness. Further analysis of the correlation coefficients showed that spectral reflectance would be effective for the quality evaluation of peaches.

  • PDF

Quality measures of Fingerprint images using the orientation (방향 정보를 이용한 지문 영상의 품질 측정)

  • 이상훈;임덕선;김재희
    • Proceedings of the IEEK Conference
    • /
    • 2003.07e
    • /
    • pp.1867-1870
    • /
    • 2003
  • Since degraded region of input image can cause false minutiae which lead to decrease identification performance, use minutiae belong to only good quality to ensure true minutiae. This paper suggests image quality measuring method with respect to local and global orientation of ridges. In order to verify a suggested method, PDFs of quality indices derived by local and global feature are computed and then, classifying each image block using Bayesian decision theory.

  • PDF

A Study on Correlational Analysis of Towel Fabric Quality (상관분석(相關分析)에 의(依)한 타월직물(織物)의 품질평가(品質評價))

  • Park, Byeong-Gi;Im, Jin-Mo
    • Journal of Korean Society for Quality Management
    • /
    • v.7 no.2
    • /
    • pp.11-16
    • /
    • 1979
  • Recently towel cloth has a good prospect as sports wear and out fashion wear. So we will discuss correlational effects between towel cloth quality and it's physical properties. In order to investigate the effect of pile length on the stiffness and absorption of the towel cloth, some experiments have been carried out, and then analyzed by the correlation coefficient.

  • PDF

The Effects of Service Qualities on Customer Satisfaction, Trust, and Behavioral Intention in Smartphone Shopping Malls (스마트폰 쇼핑몰의 서비스품질이 고객만족, 신뢰, 행동의도에 미치는 영향)

  • Yang, Seung-Kwon;Shim, Jae-Hyun
    • The Journal of Industrial Distribution & Business
    • /
    • v.9 no.12
    • /
    • pp.31-43
    • /
    • 2018
  • Purpose - Smartphone shopping malls provide customers with a variety of tangible and intangible services including web sites, web design, use convenience, information for products and shopping and various after services. Accordingly, it is needed to expand and classify service qualities based on the various services provided by smartphone shopping malls, and then analyze path structures of smartphone shopping malls' qualities → customer satisfaction → behavioral intention. The purpose of this study is to categorize the qualities of smartphone shopping mall users based on the e-SERVQUAL by Lee(2002) and the SERVQUAL by Parasuraman et al.(1988, 2005), the smartphone shopping malls' service qualities based on service quality of smartphone shopping malls used in the previous use studies, and the Website quality factors of service industry and to analyze path structure of smartphone shopping mall's qualities → customer satisfaction → behavioral intention on college students in order to confirm the system of smartphone shopping malls' qualities. Research design, data, and methodology - This study's survey was carried out on the college students of university located in northeastern of Seoul. It was from December 7 - 15, 2017, and a total of 240 questionnaires were distributed, with 228 collected. Of them, effective questionnaires used in the final study were a total of 201 except 27 that couldn't be used. In this study, empirical analysis was done with factor analysis, correlation analysis, multiple regression analysis, simple multiple regression analysis and moderating regression analysis by using Statistics Package SPSS18.0. Results - The study results are as follows: First, smartphone shopping malls' qualities were classified into six categories like customer system quality, Web design quality, convenience quality, information-offering quality, service quality, and product quality. Second, it showed that system quality, Web design quality, and information-offering quality had a positive impact on customer satisfaction, respectively. Third, it suggested that quality factors of smartphone shopping mall users had a positive impact on customer satisfaction in the order of quality, information-offering quality, system quality and Web design quality. Finally, it showed that customer service quality, product quality, and convenience quality did not have a positive impact on customer satisfaction. In addition, it said that customer satisfaction of smartphone shopping mall users had a positive impact on behavioral intention and thereby, the higher the customer satisfaction was, the higher the relations between reuse intention and recommendation intention were. Meanwhile, moderating regression analysis showed that trust did not have moderating effect in the relations between customer satisfaction and behavioral intention. The above study revealed that smartphone shopping malls' qualities were classified into six categories and it was possible to generalize after empirical analysis was made in the path structure. Conclusions - Smartphone shopping mall users consider usefulness of obtaining shopping information and quality on quick and abundant shopping information more important than access environment of smartphone shopping malls and kind services of smartphone shopping mall managers. Thereby, smartphone shopping mall marketers need to take service qualities like system quality and information-offering quality into more consideration.

A Study on the Influence of Customer Quality, Physical Quality and Service Provider Quality on Hotel Quality (고객의 질, 물리적 품질, 서비스제공자 품질이 호텔 품질에 미치는 영향에 관한 연구)

  • Shin, Chul-Ho
    • Journal of the Korea Society of Computer and Information
    • /
    • v.13 no.5
    • /
    • pp.315-321
    • /
    • 2008
  • This study aims to verify the effect in the estimation of hotel service quality by analyzing the influence and the interrelation of Customer Quality, Physical Quality and Service Provider quality regarding Hotel Qualify. The result of the research shows that with regard to the influence on hotel quality, service provider quality ranks most high, physical quality second, customer quality of manner third, and customer quality of appearance fourth in order. The physical factors in the interrelation among variables rank most high. This result derives from finding the fact that customer quality is an important influential factor in the constructional dimension of hotel service quality.

  • PDF

The Influence of Cooking Wine on Food Quality Attributes (조리용 와인이 음식의 품질 속성에 미치는 영향)

  • Ryul, Cheol;Choi, Sung-Man
    • Journal of the East Asian Society of Dietary Life
    • /
    • v.17 no.4
    • /
    • pp.532-539
    • /
    • 2007
  • The purpose of this study was to investigate the influence of cooking wine's functions on food quality attributes. factor analysis, reliability analysis (Cronbach's $\alpha$), and multiple regression analysis were employed to analyze the data. The cooking wine functions were divided into 3 factors (expectation of utility, functionality, and quality enhancement). According to the multiple regression analysis of cooking wine factors to food quality, all factors had positive influences on food quality. Among the three factors, expectation of utility(=.556, p<0.001) had the most significant influence on food quality. And functionality (=.321, p<0.001) and quality enhancement(=.296, p<=0.001) also had significant effects in that order. further research should be conducted on cooking wine's utility aspects and their effects on food quality. Finally, we anticipate that the results of this study will be useful information for food-service companies.

  • PDF

Development of the Scale to Measure the Logistics Service Quality (물류서비스품질의 측정을 위한 척도개발에 관한 연구)

  • Kang, Gi-Du;Ahn, Seung-Ho;Chai, Myung-Ki
    • Journal of Korean Society for Quality Management
    • /
    • v.36 no.2
    • /
    • pp.45-58
    • /
    • 2008
  • The importance of quality logistics service to the enterprises has kept growing considering the fierce competitions. It also asks for the sound definition and the scale explaining the construct of logistics service quality. The current study attempted to identify the construct of logistics service quality and develop the scale to measure it. Various qualitative and quantitative methodologies have been employed in order to provide the solid theoretical and psychometrical foundation of the proposed scale. In so doing, the conceptual definition of Logistics Service quality has been proposed and the 127-item scale measuring the construct of logistics service quality has been developed and found to be reliable and valid.

Analysis on Quality Defect Status in the Construction Site of Domestic Educational Facilities (국내교육시설건설공사 현장에서의 품질하자 현황분석)

  • Ryoo, Chong-Hyuck;Park, Young-Ki
    • Journal of the Korean Institute of Educational Facilities
    • /
    • v.15 no.1
    • /
    • pp.44-52
    • /
    • 2008
  • Amid the rapidly changing constructional business conditions, the volume of BTL business sectors has expanded largely during two or three years. Especially, construction works fur educational facilities of elementary, middle and high schools has been performed by the mid-sized construction companies who are not capable of doing effective and systematic quality management while the requirements of the customers are getting higher and higher. In order to have a flexible deal with the rapidly changing business conditions and also to enhance the quality level, it is the high time to reorganize the effective quality management systeme by doing the overall analysis about the quality defects in construction site. Accordingly through the investigation about the quality defects in the construction sites of domestic educational facilities, this study will focus on what kind of quality defects show. It is aimed at providing the preliminary data for the establishment of quality management fur the construction site of the domestic educational facilities by analysing the investigation results.

The Impact of Quality of Corporate Twitters on Customer Satisfaction and Brand Loyalty : Focused on Telecommunication Firms' Twitters for Call Centers (기업형 트위터의 품질이 고객만족과 브랜드 충성도에 미치는 영향 : 국내 통신사의 고객센터 트위터를 중심으로)

  • Whang, Jaehoon;Lee, Dahoon;Shin, Taeksoo
    • Journal of Information Technology Applications and Management
    • /
    • v.22 no.2
    • /
    • pp.123-148
    • /
    • 2015
  • Today the mobile devices including smart phones have influenced on the users' daily activities in the mobile internet society, and the expansion of social media has also affected on the purchasing behavior of consumers. This study examines whether the quality of corporate twitter, a typical social network service for call centers influences on the customer satisfaction, and brand loyalty. In order to achieve the research goal, the quality of twitter has been divided into four variables; information quality, service quality, system quality, and social quality. The results of our empirical analysis show that the three variables except service quality have significantly influenced on the customer satisfaction and the customer satisfaction also significantly has a casual effect on the brand loyalty. The empirical results are expected as a guideline to contribute on the practical improvement of customer service, satisfaction, and brand loyalty through corporate social network services such as corporate twitters in the future.

Quality Assurance and Performance Evaluation of PET/CT (핵의학 영상장비 PET/CT의 정도관리와 성능평가)

  • Lee, Byeong-Il
    • Nuclear Medicine and Molecular Imaging
    • /
    • v.42 no.2
    • /
    • pp.137-144
    • /
    • 2008
  • Positron emission tomography-computed tomography (PET/CT) provides both functional and anatomical images of high quality non-invasively with better precision in localization than PET alone. Increase in the use of PET/CT, coupled with increasing concerns about the quality of medical services accrued the demands for accurate evaluation of system performance and quality assurance. Thus, well designed programs for performance evaluation and quality assurance are needed. Widely used protocols for performance evaluation of PET are the methods proposed by National Electrical Manufacturers Association (NEMA) in 1994 and 2001. In addition, in order to maintain high quality of PET/CT images, quality assurance programs including periodic (daily, monthly, and yearly). Therefore, in this article, the methods and present state of performance evaluation and quality assurance of PET/CT are reviewed.