• Journal of Computing Science and Engineering
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• v.8 no.1
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• pp.57-63
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• 2014

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice users. However, it is generally believed that if OSS was more usable, its popularity would increase tremendously. Hence, users and their requirements need to be addressed in the priorities of an OSS environment. Online public forums are a major medium of communication for the OSS community. The research model of this work studies the relationship between user requirements in open source software and online public forums. To conduct this research, we used a dataset consisting of 100 open source software projects in different categories. The results show that online forums play a significant role in identifying user requirements and addressing their requests in open source software.

• Asia pacific journal of information systems
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• v.23 no.1
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• pp.1-19
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• 2013

The market for commercial open source software (OSS) has been rapidly growing with the proliferation of OSS. One way to commercialize OSS is the support model, which has been adopted by leading OSS firms such as Red Hat and JBoss. Despite the growing interest in OSS commercialization, little research has provided OSS support providers with a pricing guideline. In this paper, we examine the optimal pricing strategies for OSS support providers. Our benchmark is a monopoly case in which we investigate a startup software vendor's incentive to choose the OSS support regime over the proprietary one. Then we extend the model to a duopoly case in which OSS under the support regime competes against proprietary software. We characterize the conditions under which the OSS support model is viable under competition. We believe that our results offer insights to the OSS vendors who consider commercializing their OSS with a support model.

• Journal of Distribution Science
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• v.11 no.2
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• pp.45-55
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• 2013

Purpose - The development and implementation of OSS (Open Source Software) led to a dramatic change in corporate IT infrastructure, from system server to smart phone, because the performance, reliability, and security functions of OSS are comparable to those of commercial software. Today, OSS has become an indispensable tool to cope with the competitive business environment and the constantly-evolving IT environment. However, the use of OSS is insufficient in small and medium-sized companies and software houses. This study examines the need for OSS Intermediaries in the Software Distribution Channel. It is expected that the role of the OSS Intermediary will be reduced with the improvement of the distribution process. The purpose of this research is to prove that OSS Intermediaries increase the efficiency of the software distribution market. Research design, Data, and Methodology - This study presents the analysis of data gathered online to determine the extent of the impact of the intermediaries on the OSS market. Data was collected using an online survey, conducted by building a personal search robot (web crawler). The survey period lasted 9 days during which a total of 233,021 data points were gathered from sourceforge.net and Apple's App store, the two most popular software intermediaries in the world. The data collected was analyzed using Google's Motion Chart. Results - The study found that, beginning 2006, the production of OSS in the Sourceforge.net increased rapidly across the board, but in the second half of 2009, it dropped sharply. There are many events that can explain this causality; however, we found an appropriate event to explain the effect. It was seen that during the same period of time, the monthly production of OSS in the App store was increasing quickly. The App store showed a contrasting trend to software production. Our follow-up analysis suggests that appropriate intermediaries like App store can enlarge the OSS market. The increase was caused by the appearance of B2C software intermediaries like App store. The results imply that OSS intermediaries can accelerate OSS software distribution, while development of a better online market is critical for corporate users. Conclusion - In this study, we analyzed 233,021 data points on the online software marketplace at Sourceforge.net. It indicates that OSS Intermediaries are needed in the software distribution market for its vitality. It is also critical that OSS intermediaries should satisfy certain qualifications to play a key role as market makers. This study has several interesting implications. One implication of this research is that the OSS intermediary should make an effort to create a complementary relationship between OSS and Proprietary Software. The second implication is that the OSS intermediary must possess a business model that shares the benefits with all the participants (developer, intermediary, and users).The third implication is that the intermediary provides an OSS of high quality like proprietary software with a high level of complexity. Thus, it is worthwhile to examine this study, which proves that the open source software intermediaries are essential in the software distribution channel.

• Journal of Technology Innovation
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• v.21 no.1
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• pp.109-139
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• 2013

The objective of this study attempt to examine the prospect whether conventional catch-up theory is also applicable to knowledge intensive industry like Open Source Software(OSS), and the implication from this study can be working as a stepping stone for followers. To do this, we conducted Korean SW firm's interview, and examined U.S. firm's archivings and second source of informations by means of empirical study. We use the inflection point of paradigm shift and difference of technology regime as a framework for empirical study of catch-up process between U.S. and Korean OSS firms. We find that conventional catch-up theory is no more applicable to explain OSS firm's catch-up processes. We also identified the elements that will accelerate the catch-up processes more effectively from the comparison of technology regime between U.S. and Korean OSS firms. As a result, we diagnose the limitation of conventional catch-up theory and discuss the new technology regime which will, ironically, promote the catch-up processes from the condition of low appropriation.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.6 no.1
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• pp.48-53
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• 2005

This paper aims to compare open source software (OSS) with proprietary software (PS), and to propose a new business model for OSS. Generally speaking, PS has made negative impact on software industry in various ways. In contrast, OSS may reduce negative aspects of lock-in effect and transaction cost the ways in which software distribution has been utilized. In this regard, OSS makes it possible to create a new business model, which is software customization. Software customization is not to sell software license directly to end-users, but to create values by means of developing and capitalizing software-related industries where value chain is linked. In other words, the new business model of OSS is focusing on software market where the value created by OSS can be enhanced.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.17-22
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• 2008

The emergence of open source software (OSS) with its successful projects and its most prominent advantages creates a vast interest among academics and practitioners. However, it has been found that focusing on the developments of OSS to be successful is not adequate and the adoption of OSS by uses is also very important. Although there are a great number of useful and easy to use OSS has been developed, the adoption of OSS and usage in the market is very low. Based on the technology equity implementation model (EIM), this study examines user resistance in the adoption of OSS (i.e., switching from the current system to OSS). A survey has done regarding the adoption of Linux as the case of study. We have found that user resistance to change has negative effect on adoption intention, and switching benefits, switching costs and perceived value have significant relationships with user resistance to change.

• The Journal of the Korea Contents Association
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• v.14 no.9
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• pp.411-427
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• 2014

The interest on the Open Source Software(OSS) has been increasing as the Microsoft's latest Windows XP support ended. In this light trend, this study can contribute to the OSS marketing area. Specifically, it examined that the activation of online brand community about the OSS can affect to prosumer marketing of the OSS utilizing social media platform. In addition, the OSS social media platform users' loyalty for the OSS was investigated. The findings show that content, consumer support, UI, and reward among the activate factors of online brand community significantly affected to the activation of OSS social media platform. The brand reputation, however, was found insignificant to the activation of OSS social media platform. In addition, the activation of OSS social media platform can positively affect to their loyalty for the OSS. It means that participation to the social media activities about OSS and interaction with others in the network can help to form positive attitude for the OSS. In conclusion, the prosumer marketing utilizing social platform can be an important strategy as a new solution of the OSS business in the rapidly changing ICT ecosystem environment.

• Journal of Korea Society of Digital Industry and Information Management
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• v.17 no.4
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• pp.77-83
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• 2021

As Open Source Software(OSS) recently invigorates, many companies actively use the OSSes in their business software. With such OSS invigoration, our web application is developed in order to provide the safety in using the OSSes, and update the information on the new vulnerabilities and the patches at all times by crawling the web pages of the relevant OSS home pages and the managing organizations of the vulnerabilities. By providing the updated information, our application helps the OSS users and developers to be aware of such security issues, and gives them to work in the safer environment from security risks. In addition, our application can be used as a security platform to greatly contribute to preventing potential security incidents not only for companies but also for individual developers.

• Asia pacific journal of information systems
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• v.25 no.3
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• pp.473-499
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• 2015

The limited literature on Open Source Software (OSS) customers' adoption does not provide explanations on how OSS services are adopted by customers in the presence of functionally superior commercially licensed software (CLS). This paper aims to uncover the process that shapes customer satisfaction of OSS services in comparison to CLS. Expectation Disconfirmation Theory (EDT) is adapted and integrated with pre implementation factor model that influences software customers' expectations including cost, reputation, and experience. The constructed research model is empirically validated using a field survey of OSS and CLS database management system (DBMS) customers in Korea. The theoretical contribution of the paper lies on the application of EDT to explain the wide adoption of OSS DBMS services in the presence of functionally superior CLS DBMSs. Furthermore, this paper integrates EDT with pre-implementation factors for customers' expectations, which has been considered a limitation of the theory. Among the practical contributions, this study draws attention to the substantive differences between OSS and CLS customers' expectations. Additionally, it offers initial explanations for the differences in customer behavior for OSS and CLS and the way that customers' expectations and actual performance are mingled together to form customer satisfaction.

• Journal of KIISE
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• v.42 no.6
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• pp.713-722
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• 2015

As open-source software (OSS) becomes more widely used, many users breach the terms in the license agreement of OSS, or reuse a vulnerable OSS module. Therefore, a technique needs to be developed for investigating if a binary program includes an OSS module. In this paper, we propose an efficient technique to detect a particular OSS module in an executable program using its function-level features. The conventional methods are inappropriate for determining whether a module is contained in a specific program because they usually measure the similarity between whole programs. Our technique determines whether an executable program contains a certain OSS module by extracting features such as its function-level instructions, control flow graph, and the structural attributes of a function from both the program and the module, and comparing the similarity of features. In order to demonstrate the efficiency of the proposed technique, we evaluate it in terms of the size of features, detection accuracy, execution overhead, and resilience to compiler optimizations.