• 한국보건간호학회지
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• 제4권1호
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• pp.57-74
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• 1990

As the whole world took on the tendency to be highly industrialized, it became necessary for each field of occupation to require professional man power. Especially, since the World War n, the participation of woman power in economic activities has been continually increasing. In our country also, because of the rapid economic growth, change in the way of thinking of women as well as their participation in economic activities are increasing. Thus, woman power is being utilized in various occupational fields from simple physical labor to those that require high-professional skill. Also, continued economic development policies, by setting the establishment of welfare society as the ideology to be fulfilled, brought expansion of medical facilities in the field of public health and increase in man power in that field. As for the nursing specialists, more than 6000 have been being produced per year and as of the end of 1988, the total number of nursing specialists, reached 123, 115. Therefore, this study is done to recognize the professional knowledge and ability of nursing specialists, who take up $40\%$ of the total public-health related man power in our country, through evaluating their working environment and their disposition of character. This study, which was done from September 18th to September 30th 1989, took on the method of using formed questionnaires that had been amended and supplemented during two preparatory investigations, 322 of such questionnaires were used as an analytical material. In the formation of questionnaires, 12 questions were related to the working environment, and 26 in fortotal were related to the disposition of character, 5 for wise-disposition, 11 for activedisposition and 10 for open-disposition. The measuring method, which used 5-point-standard, allowed 5 points for affirmative recognition of the working environment, also 5 points for showing wise, active and open disposition of character and only point in opposite cases. Collected materials were analyzed, through an electronic calculation, into the average value, the standard deflection percentage, pearson corelative number and stepwise multiple regression. Summarizing the results from this study is as follows: 1. It was shown that the nursing specialists with the average of 3.07 have affirmative recognition of their working environment. The questions which drew most affirmative reaction were those concerning finance-management system such as hand, the questions that received negative reaction were those concerning communication method with the average of 2.49. Such reaction seems to have resulted from the cramming regulation by the superior authorities. Concerning the recognition of working environment in relation to employment conditions, more affirmative recognition is shown with the average of 3.14. at hospitals where injection job is not performed. The nursing specialists working at regular hospitals show more affirmative recognition than those at general hospitals, the averages being respectiely 3.16 and 3.03. 2. As for the disposition of character of the nursing specialists, active-disposition was highest with the average of 3.38, next was wise-disposition with 3.20 and the lowest was open-diposition with 2.98. Variable-wise disposition of character shows that wise-disposition and academic background are beneficially correlated by 0.12. Ative-disposition and open-disposition show correlation to the office term by respectively 0.16 and 0.21. In other words. better academic background leads to higher wise-disposition and more - experience results in higher active and open disposition. Also, the class that performs the injection job, in relation to the working environment, might cause change in the self-conceit that identify those in that class with the nurses; however, as far as professional judgment and action, in dealing with nursing job, being wise, active and open is concerned, not much effect is made. 3. The relation between the recognition of the working environment and the disposition of character is that more afirmative recognition- a nursing specialist has about her working environment, the higher the active-disposition becomes by 0.13. The degrees of the relation between recongnition of environment and wise and open dispositions show respectively 0.06 and -0.06 and -0.06. That is to say that when having more affirmative recognition of the working environment, a nursing specialist shows wise but closed disposition of character. This, howerver, didn't mean much statistically. When observing the results mentioned above, it is conspicuous that the nursing specialists, working as substitutes for the nurse at medical institutions of various sizes, get the feeling of being somewhat equal to the nurses and to some extent, fulfill their desire to accomplish their ego; however, as far as professional ability expansion if concerned. they lack wise and open dispositions. Therefore, considiering upon the results of this study, in medical institutions where the work of nursing specialists is regaded equal to that of the nurses, as a medical member who deals with human lives, it is desirable to make the nursing specialists work under the supervision of the nurses and to offer them continuous education to strengthen and improve their natural dispositions.

• 지역사회간호학회지
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• 제9권2호
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• pp.533-549
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• 1998

This descriptive study was designed to measure the degrees of work stress and job satisfaction and use interpersonal conflict resolution strategy as an attempt to provide clinical nurses basic data to develop strategies releasing work stress and improving job satisfaction. These data were collected from 367 clinical nurses working in 9 hospitals nation-wide from May 1, to June 30, 1998. A structured questionaire was used for data collection. The questionnaire included Kim and Koo's work stress scale, Lee's interpersonal conflict resolution strategy scale and a Minesota satisfaction questionnaire. Data analysis was done by the use of the SAS computer program with descriptive statistics, t -test, ANOVA, Scheffe test, Pearson Correlation Coefficient and Cronbach - ${\alpha}$. The results were as follows 1. The mean score of work stress for the subjects was 4.34(SD=0.64). The highest scored reasons for work stress were 'inadequate com pensation' 4.93(SD=0.86), 'lack of professional knowledge and skill' 4.70(SD=0.92) and 'unsatisfactory relationship with superior authorities' 4.63(SD=0.97). The lowest scored reasons were 'unsatisfactory relationship with inferior staff' 3.72(SD=1.02), 'inadequate mechanical environment' 3.72(SD=1.11) and 'interpersonal problems' 3.85 (SD=1.06), The work stress in clinical nurses differed significantly depending on the hospital type (F=4.00, p=0.0082). 2. The clinical nurses used compromise(45.1%) as the best interpersonal conflict resolution strategy. The second was collaboration(32.8%), the third accomodation(14.2%), the forth avoidance(4.2%) and the fifth competition(3.6%). 3. The item score of job satisfaction of the subject was 3.00(SD=0.43), The job satisfaction in clinical nurses differed significantly depending on age(F=5.67, p=0.0000), marital status(t= -1.89, p=0.0511), academic career(F=5.84, 0.0001), official position (F=7.38, p=0.0001), and work career(F=6.33, p=0.0001). 4. The result of the analysis of relationship between work stress and job satisfaction was significant(r= -0.34, p=0.0000). In conclusion, it was found that work stress was very high in clinical nurses. They used interpersonal conflict resolution strategies to release their interpersonal problems and to increase their job satisfaction. Therefore, adequate stress management for clinical nurses will provide them with higher job satisfaction and hence lead to more qualitified nursing care.

• Journal of Hospice and Palliative Care
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• 제11권1호
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• pp.30-41
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• 2008

목적: 본 연구의 목적은 호스피스 병동에서 근무하는 간호사의 역할 변화 경험이 무엇인지 조사하여 호스피스서비스의 질향상을 위한 기초자료를 제공하고자 함이다. 방법: 본 연구는 포커스 그룹 인터뷰 방법을 사용한 질적 연구로서 연구 참여자는 서울시내 일 대학병원의 호스피스병동 간호사 12명이었다. 자료 수집은 2006년 5월에서 7월 사이에 3차에 걸쳐 이루어졌으며 포커스 그룹 인터뷰에 사용된 연구 질문은 "호스피스 환자를 돌보면서 경험한 역할변화는 무엇인가?", "호스피스 간호를 하면서 변화된 역할에 대한 자신의 경험과 반응은?" 이었으며 3차 인터뷰에서는 위의 두 가지 질문과 함께 "호스피스 환자를 간호하면서 경험한 부담감과 어려움을 위한 해결책은 무엇이라고 생각하는가?"라는 질문을 추가하였다. 수집된 자료의 분석은 Kruger(1998)가 제시한 분석과정에 따라 4단계 지침을 이용하였다. 결과: 1차 포커스 그룹 인터뷰 결과 호스피스 병동 간호사가 경험한 역할 변화는 '기계적인 간호에서 인간적인 간호로의 변화', '임종을 지키는 간호', '가족지지 및 상담', '팀워크 조율' 등의 4개 범주인 것으로 나타났으며 일반병동에서 근무할 때와 비교하여 심리사회영적인 부분과 가족을 배려하는 진호실무의 질적향상을 경험한 것으로 나타났다. 2차 포커스 그룹 인터뷰 결과 변화된 역할에 대한 간호사의 경험과 반응은 두려움, 난감함, 성숙, 부담감, 미안함, 뿌듯함, 감정이입, 우울 등 총 8개의 범주인 것으로 확인되었으며 간호사들이 개인적으로 삶과 죽음에 대한 성숙을 경험한 것으로 나타났다. 3차 포커스 그룹 인터뷰 결과 두려움, 난감함, 부담감, 미안함 등의 부정적인 경험의 감소를 위한 해결책은 호스피스 간호를 수행하기 전에 간호사 인력에 대한 체계적인 호스피스 교육이 필요하고 호스피스 전용병상의 형태보다는 독립 호스피스 병동의 개설이 필요함을 강조한 것으로 나타났다. 결론: 호스피스 환자와 가족을 간호하는 간호사들은 자신들의 경험을 통해 신체적인 면뿐만 아니라 심리사회영적인 부분을 포함하는 전인간호, 가족을 배려하고 팀�p을 중시하는 발전된 간호를 수행하게 되었으며 개인적으로도 삶과 죽음을 이해하게 되는 성숙을 경험하게 되는 것을 알 수 있다. 또한 효율적인 호스피스간호 서비스의 제공을 위해서는 독립적인 호스피스 병동 형태인 것이 바람직하고, 호스피스 병동에 근무하게 된 간호사들이 사전에 적절한 호스피스 교육을 제공하는 것이 필수적이라 하겠다.

• 한국콘텐츠학회논문지
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• 제13권6호
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• pp.370-379
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• 2013

본 연구는 환자 및 보호자의 간병부담을 해결하기 위하여 보건복지부에서 수행한 보호자 없는 병원 시범사업에 대한 도입배경, 운영방법, 실시성과, 제한점 등에 대한 사례를 검토하고, 이를 토대로 향후 보호자 없는 병원의 제도 도입 필요성, 운영방법 등 제도화 방안을 도출하고자 수행되었다. 보건복지부 시범사업은 2007년 보호자 없는 병원 시범사업과 2010년 간병제도화 시범사업, 두 차례에 걸쳐 실시되었다. 2007년 시범사업의 결과를 살펴보면, 환자보호자의 간호간병서비스에 대한 만족도는 9.1점(10점 만점)으로 높았고, 재이용 의사 97.8%, 추천의사 98.0%로 높았다. 2007년 시범사업에서 도출된 적정 간호인력(안)은 간호사 1인당 2.3인, 간호보조인력 1인당 4.0인으로 나타났다. 2010년 시범사업 결과는 환자보호자 만족도는 8.0-9.1점(10점 만점)으로 높았고, 재이용, 추천 의향도 높았다. 그러나 2007년 시범사업에 비해 의료기관 유형 및 간호인력 배치 수준이 다양한 점 등 제한적인 측면이 있었다. 결론적으로 보호자 없는 병원을 제도화하기 위해서는 적정 간호인력 배치기준 설정, 간호서비스 제공인력 구성 및 업무 표준화, 간호인력 확보를 위한 재원 마련 및 간호요구도 평가, 질 관리 모니터링 등을 위한 정책 개발이 필요하다.

• 대한간호학회지
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• 제26권1호
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• pp.15-32
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• 1996

The clinical practice program for home care nurses was implemented in June 1994, to help to set up a hospital-based home care system in the Kwangju City area as a collaborative work between the Department of Orthopedic Surgery at Chunnam University Hospital and Chunnam University School of Nursing. Under the developed clinical practice strategy, the eight week training was given to five licensed home care nurses who had completed Part I and II of the home health care nursing practicum from June 1994. The purpose of this descriptive evaluation study was to identify the effectiveness of the clinical practice program for home care nurses specialized in the area of patient care for people with musculoskeletal function impairment. As a method in data analysis, data triangulation was used in the five home care nurse case evaluations. The variety of data analyzed include confidence score by home care nurse self-evaluation, patient and family member satisfaction scores, and competency score by preceptor evaluation. The study findings revealed that an increase rate in nursing performance didrate necessarily coincide with an increase not in competency score and also, not with the patient /family member satisfaction scores. And an order derived from the clinical performance scores of five home care nurses corresponded to those from three measurements-competency score, patient satisfaction score, and family member satisfaction score. However, it differed from the order associated with the confidence score. Consistency derived from the three objective evaluation methods may lead to the possibility that the level of competency measured by educator can be further explained by the levels of patient/family member satisfaction. The salient finding of this study was that, in case of nurse A who have had little clinical experience in the orthopedic patient care, there was a significant increase in the level of confidence and competency in subscale of professional skill with the home care clinical practice. Therefore, the effect of the clinical practice program would be successful for nurses who have had little experience in the area of specialization. The study results suggest that there might be some time difference in the development of cognitive sense (confidence) in performance and actual clinical performance (competency). In future research, relationships between the confidence and competency score, and between the confidence score and the patient satisfaction score should to be measured in different time frame to achieve a better explanation power of the study outcome.

• 한국보건간호학회지
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• 제16권1호
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• pp.95-104
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• 2002

Purpose : This study was conducted to investigate the extent to which the professional self concept between the psychiatric mental health nurse practitioner (PMHNP) and general nurse in psychiatric ward was comparable. The results were expected to provide basic data for developing the construct of professional self concept and making awareness of the importance of the program increasing professional self concept. Method : The subjects of this study were 227 PMHNP and 436 general nurse in psychiatric ward. The instruments used for this study were PSCNI by Arthur (1990), PSI by Heppner and Peterson(1982) and the index of work satisfaction by Slavitt et al.(1978). With the aid of the SAS, t-test. two-way ANOVA and stepwise multiple regression were conducted. Result : 1. The average item score of PSCNI of PMHNP was $2.82\pm0.27$. and that of general nurse was $2.66\pm0.27$. Statistically significant difference between two groups was found(p=0.0000) 2. There was statistically significant difference between two groups in the score of professional practice(p=0.0000), satisfaction(p=0.0024), leadersbip(p=0.0000) , flexibility(p=0.0000) and skill (p=0.0000). 3. Statistically significant differences between the two groups were observed in terms of age(p=0.0003), marital status(p=0.0001). education(p=0.0005), religion(p=-.0144), motive (P=-.0001), length of service as a nurse(p=0.0121), the length of service in psychiatric unit(p=0.0143). However there were no significant interaction effect with group and age, marital state. education, religion, motive, length of service as a nurse, length of service in psychiatric unit. 4. Job satisfaction (JS) and problem solving inventory score(PS) were found to be the highest factor predicting the professional self concept between the PMHNP and general nurse. JS and PS accounted for $43.4\%$ in the professional self concept of PMHNP, whereas PS, JS, age and religion accounted for $53\%$ in the professional self concept of general nurse in psychiatric ward. In conclusion, this study suggested that we need to develop programs and polices to increase the professional self concept of nurse, particularly of psychiatric mental health nurse practitioners.

• 대한간호학회지
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• 제28권2호
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• pp.431-440
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• 1998

The purposes of this study were to determine the factors that influence job satisfaction for ICU nurses and to analyze group differences in job satisfaction based on the nurses' preference and perception of the work environment with an enhanced professional role. A total of 231 nurses who had been working in Intensive Care Units at least for 6 months at selected university hospitals participated in the study while head nurses or those with administrative positions were excluded. The study participants had an average of 33 months of clinical experience with an age range of 23 to 40 years. The data were analyzed by utilizing SPSSWIN and the results are as follows. 1) Hierarchical multiple regression analysis showed that work characteristics defined by Job characteristics theory and nurses' preference / perception of ideal work environment together explained 33% of variance in job satisfaction. Skill variety, task identity and autonomy as well as individual perception of work environment were significant variables for explaining job satisfaction. Job satisfaction was not significantly related to age, marital status, education, and clinical experience. 2) The groups classified by nurses' preference and perception of work environment were significantly different in their job satisfaction. Nurses with high preference and high perception showed significantly higher general and specific job satisfaction than other nurses. The nurses who showed high preference but perceived their work environment as not reflecting ideal job characteristics reported the lowest job satisfaction among the groups. In conclusion, the role of individual preference and perception of the work environment in explaining the relationship between the redesign of work environment and job satisfaction was supported by the study, The preferences of nurses to the innovative work characteristics should be considered in the process of enhancing job characteristics to lead job satisfaction and low turnover and ultimately to improve quality of care.

• 대한간호학회지
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• 제25권4호
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• pp.790-806
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• 1995

The present study examined the causal relationships among nurses' job environment /job characteristics(work overload, lack of autonomy, professional role conflict, interpersonal relationships), maturity, job stress, job satisfaction and turnover intention by constructing and testing a theoretial framework. Based on Katz and Kahn's (1978) theory of organizational open system and Kahn, Wolfe, Quinn, and Snoek's (1964) theory of stress, nurses' turnover intention, job satisfaction and job stress were conceived of as outcomes of the interplay between personal characteristics and work environment. Personal aspects associated with outcome variables included professional knowlege and skill, and maturity(challenge, commitment, control, responsibility). The work environment factors involved work overload, lack of autonomy, professional role conflict, and interpersonal relationships (social support). Three university hospitals located in Seoul were selected to participate. The total sample of 443 registered nurses represents a response rate of 96 percent. Linear structural relationships (LISREL) technique was used to test the fit of the proposed conceptual model to the data and to examine the causal relationships among variables. The result showed that both the proposed model and the modified model fit the data excellently, revealing considerable explanatinal power for job stress and job satisfaction. The explanatory power of turnover intention was relatively lower than those of stress and satisfaction. In predicting nurses' stress, satisfaction and turnover intention, the findings of this study clearly demonstrated that professional role conflict might be the most important variable of the all the environmental variables and personal characteristics. The results were dis-cussed, including directions for the future research and practical implications drawn from the research were suggested.

• 디지털융복합연구
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• 제13권6호
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• pp.185-195
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• 2015

본 연구는 일 대학병원의 환자안전문화 정착을 위해 리더십 워크라운드(Leadership WalkrRounds, LWR) 프로그램을 개발 적용한 후 의료직의 환자안전문화 인식정도를 비교한 것이다. 리더십 워크라운드는 미국 의료질향상 연구소(IHI)의 도구와 미시건 대학의 환자안전 라운드(Patient Safety Rounds, PSRs)를 기반으로 준비-일정계획-운영-보고-문제해결 5단계로 구성하였다. 대상자의 평균 연령은 30.9세, 방사선사가 55.2%, 간호사가 26.0%, 약무직이 18.8%였다. 중재 후 환자안전문화 인식 총점은 2.63점에서 3.36점으로 유의하게 증가하였다(p<.001). 약무직, 여자, 30대 및 근무경력 1년 이하 그룹에서 인식정도가 가장 많이 상승하였다. 환자안전문화의 모든 영역에서 인식정도가 유의하게 상승했는데(p<.001), 특히 안전사고보고영역(p<.001), 의사소통영역(p<.001)이 가장 많이 상승하였다. 새로운 형태의 리더십과 환자안전관리 개념의 융합으로 의료 질관리에 새로운 관리방안을 시도한 리더십 워크라운드는 의료인의 환자안전문화 인식 향상에 유용한 프로그램으로 활용할 수 있을 것이다.

• 한국의료질향상학회지
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• 제19권2호
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• pp.14-34
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• 2013

Objectives: The purpose of this study is to provide comprehensive information of qualification systems of developed countries needed to establish our national system for QI(Quality improvement) specialists. Methods: All articles related to any applicable domestic or foreign countries' laws, operational status, and detailed programs for professional qualification system of QI were reviewed. Result: In the United States, a non-profit organization, Healthcare Quality Certification Commission (HQCC) has set the policies, procedures and standards in the field of health care quality. And qualification system of CPHQ (certified professional in healthcare quality) has been operated in order to authenticate the qualifications in the field of quality management. IBQH(international Board for quality in healthcare), a qualification system of experts in the United Kingdom, was designed to assist the qualification of professionals to improve the quality of healthcare. In addition, Health Research Center of Feinberg School of Medicine in Northwestern University has been operating Master's and doctoral degree programs in the field of the quality of care and patient safety and IHI (institute for healthcare improvement) open school was operating a professional training course related to the quality of care and patient safety. Conclusion: Quantity and complexity of information of the quality of care and patient safety have been increased. For reform of the health care system, a special training course of the expertise and leadership are needed. So far, there is no national professional certification courses in our nation. Therefore essential job skill should be acquired individually. For systematic and effective quality improvement activities, the educational and certification system with professional development model are needed.