• Title/Summary/Keyword: Nursing service satisfaction

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Effects of Nurses' Perception of Servant Leadership on Leader Effectiveness, Satisfaction and Additional Effort: Focused on the Mediating Effects of Leader Trust and Value Congruence (간호사가 지각한 리더의 서번트 리더십이 리더효과, 리더만족 및 추가적 노력에 미치는 영향: 리더 신뢰 및 가치일치의 매개효과를 중심으로)

  • Han, Sang-Sook;Kim, Nam-Eun
    • Journal of Korean Academy of Nursing
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    • v.42 no.1
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    • pp.85-94
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    • 2012
  • Purpose: This study was done to examine the effects of nurses' perception of servant leadership on leader effectiveness, satisfaction and promoting additional effort. The focus was the mediating effects of leader trust and value congruence. Methods: Data were collected from 361 RN-BSN students and nurses participating in nationally attended in-service training programs. Data were analyzed using descriptive statistics and structural analysis with SPSS 17.0 windows program and Amos 7.0. Results: Direct effects of nurses' perception of servant leadership were negative, but mediating effects of trust and value congruency were positively correlated with leader effectiveness, satisfaction and additional effort, that is servant leadership should be effective through mediating factors. Conclusion: The study results indicate that if the middle managers of nurses can build leader trust and value congruency between nurses through servant leadership, leader effectiveness, satisfaction and additional effort on the part of the nurses could result in a positive change in the long term.

The Effects of Discharge Planning for the Elderly with Pulmonary Disease in the Emergency Room (퇴원계획중재가 응급실 내원 호흡기 질환 노인의 퇴원준비도, 간호서비스 만족도, 재입원율에 미치는 효과)

  • Kim, Hyeon-Ju;Park, Yeon-Hwan
    • Journal of Korean Critical Care Nursing
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    • v.7 no.1
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    • pp.24-32
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    • 2014
  • Purpose: The purpose of this study was to examine the effects of discharge planning on patient satisfaction, the readmission rate and preparedness for discharge in the elderly admitted to the emergency room (ER) for pulmonary disease. Methods: A quasi-experimental intervention study design was used. Older adults with pulmonary health problems in the ER in one general hospital were randomly allocated to either an experimental (n=21, 74.2 years) or control group (n=19, 70.7 years). The experimental group participated in a discharge planning program by a geriatric nurse practitioner. Data were collected from medical records, physical measurements and structured questionnaires including information on demographics, patient satisfaction, readmission, and preparedness for discharge. Results: Participants in the experimental group had significantly better outcomes with regard to patient satisfaction with nursing services (p=.003) and preparedness for discharge (p=.034). However, there was no significant effect on the readmission rate (p=.392) Conclusion: The results suggested that a discharge planning program could bolster nursing service satisfaction and preparedness for discharge in older patients admitted to the ER for pulmonary health problems. To clarify the effects of discharge planning on older patients admitted to the ER, a larger sample population, better instruments for various measures, a new manual on discharge planning and frequent follow-up will be necessary.

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A Study on Job Stress and the Health Status of ICU Nurses (중환자실 간호사의 직무스트레스와 건강상태에 관한 연구)

  • Park, Hyoung-Sook;Cho, Gyoo-Yeong;Gang, Eun-Hee
    • Journal of Korean Critical Care Nursing
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    • v.3 no.1
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    • pp.29-40
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    • 2010
  • Purpose: This study was to investigate Job Stress and the Health status of ICU Nurses. Methods: Data was accumulated from 230 ICU nurses serving at least more than one year in 500 bed order hospitals during the period of three months from June 1 to August 31, 2009. Results: The average job stress was 3.14±.59 points, which was relatively high, The average health status was 1.52±.19 points, There was significant difference according to religion and subjective health status in Job Stress, There was significant difference according to age, religion and subjective health status in Health Status, There was significant difference according to satisfaction of work, satisfaction of personal relations, impulse to give up duty and in service education in Job Stress, There was significant difference according to satisfaction of work. satisfaction of personal relations, and expectant nursing job in Health Status, There was significantly negative relationship between job stress and health status. Conclusion: Job stress has the most important impact on health status of ICU nurses, Based on the finding, we could conclude that job stress management of ICU nurses should be required to improve health status.

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A Study on Leisure Activities, Leisure Life Satisfaction, Perceived Health Status and Depression in the Elderly (노인의 여가활동, 여가생활만족도, 지각된 건강상태 및 우울에 관한 연구)

  • Bak, Hae-Kyoung
    • The Korean Journal of Rehabilitation Nursing
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    • v.12 no.2
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    • pp.112-119
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    • 2009
  • Purpose: The purpose of this study was to investigate leisure activities, leisure life satisfaction, perceived health status and depression in the elderly and to examine the relationships among those variables. Method: The subjects were 204 elderly visiting a senior welfare service center in G city. Data were collected from September 14 to 18 in 2009. All subjects agreed to participate and filled out the survey questionnaire after signing the consent form. Results: 1) The mean score of leisure activities was 2.81; the mean score of leisure life satisfaction was 4.14; the mean score of perceived health status was 8.92; the mean score of depression was 5.13 and 42.2% of the subjects belonged to the depression group. 2) The level of leisure activities was significantly different according to education level, religion, spouse and pocket money. The level of leisure life satisfaction was significantly different according to religion and pocket money. The level of perceived health status was significantly different according to sex, education level and pocket money. The level of depression was significantly different according to spouse and pocket money. 3) Leisure activities showed positive correlation with leisure life satisfaction and perceived health status, but showed negative correlation with depression. Conclusion: These findings showed the need for the health promotion program that increases leisure activities and leisure life satisfaction without economic burden.

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Working Patterns and Job Satisfaction in Primary Health Practitioners (보건진료전담공무원의 업무분석과 직무만족도)

  • Kim, Jin Hak;Song, Min Sun
    • Journal of Home Health Care Nursing
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    • v.24 no.1
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    • pp.69-78
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    • 2017
  • Purpose: The purpose of this study was to identify the frequency and duration of primary health practitioners' work, and their job satisfaction, and to confirm differences in work and job satisfaction by type of primary health care post. Methods: Work frequency, duration of work, and job satisfaction were estimated by 371 primary health practitioners. Chi-square test and t-test were used to identify the differences in working patterns and job satisfaction by type of primary health care post. Results: Primary health practitioners were found to spend more time working with the elderly population than with students, pregnant women, children, people with disabilities, and multicultural families. Those in costal areas were more concerned with students than those working inland. In the latter group of practitioners, more time was spent working with patients with chronic diseases, pregnant women, women, children, multicultural families, and mental health clients. Also, the job satisfaction of inland primary health practitioners was significantly higher than that of costal practitioners. Conclusion: It is necessary to identify the characteristics of primary health practitioners' work, focusing on changes in the medical service environment. Furthermore, it is necessary to provide job training according to type of primary health care post, as practitioners' approaches should differ between posts.

Effects of the Sex Education Program on Elders' Sex Perception and Life Satisfaction (성교육 프로그램이 노인의 성인식과 삶의 만족도에 미치는 영향)

  • Park, Gong-Ju;Jung, Hyang-Mi
    • The Korean Journal of Health Service Management
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    • v.8 no.3
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    • pp.181-192
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    • 2014
  • The purpose of this study was to evaluate the effect of a sex education program on the aged's sex perception and the life satisfaction. It was the non-equivalent control group pre-post test design, the number of subjects was 65 people as the experimental group and 70 people as the control group over 65 the aged. The program was conducted for 80 minutes a time for 6times of the N settlement house in P city from August 25 to September 16 in 2011. The study tool which was developed by Lee(1999) and revised by Jeong(2007), was used to measure the sex perception. The life satisfaction was measured by Naugarten(1961) and modified by Kim(2002). The date were analyzed as SPSS Win 17.0, the percentage, t-test, and the hypothesis was analyzed as t-test. The experimental group got higher scores on the sexual percetion(t=3.816, p<.001) and the life satisfaction(t=4.594, p<.001). This program is for generalized that must be performed in a repeat and comprehensive study with the many aged.

Effect of Organizational Diagnosis, Job Satisfaction and Organizational Commitment of a Single-grade Korean Medicine Hospital Using Six-Box Model (Six-Box Model을 이용한 일개대학 부속 한방병원의 조직진단과 직무만족, 조직몰입에 미치는 영향)

  • Ahn, Hwa-Young;Kwon, Sung-Bok
    • The Korean Journal of Health Service Management
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    • v.12 no.1
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    • pp.35-46
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    • 2018
  • Objectives : The purpose of this study was to present basic data on organizational changes in a Korean medicine hospital by performing organizational diagnosis and examining the job satisfaction and organizational commitment of the hospital. Methods : The subjects were a total of 218 employees in four Korean medicine hospitals, and data were collected from 1st to 25th September 2015. Using SPSS 21.0, frequency analysis, technical statistical analysis, t-test, ANOVA, Pearson's correlation analysis, and multiple regression analysis were performed. Results : The Korean medicine hospital tended to value relationships, the rewards for and attitudes towards change were low. The number of participants in this study with higher organizational diagnosis scores was high for job satisfaction and organizational commitment, and there was a strong positive correlation. It was seen that rewards, relationship, helpful mechanisms, and leadership among organizational diagnosis areas had an effect on job satisfaction, and helpful mechanisms, purposes, and leadership had an effect on organizational commitment. Conclusions : These findings will be useful because policies, research, and education are needed to facilitate organizational changes in Korean medicine hospitals.

A Path Analysis on Life Satisfaction of Male Baby Boomers (베이비부머 세대 남성의 삶의 만족도에 관한 경로분석)

  • Jang, Yun-Jeong;Choi, Yeon-Hee;Kim, Na-Young
    • The Korean Journal of Health Service Management
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    • v.10 no.4
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    • pp.167-178
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    • 2016
  • Objectives : The aim of this study was to identify significant paths that affect the life satisfaction of male baby boomers. Methods : Thus, 1,784 male baby boomers born between 1955 and 1963 were selected, among a total of 22,276 male baby boomers in the Gyungbuk region, who had participated in the 2011 Community Health Survey. Results : Through a path analysis, the following factors that affect life satisfaction were revealed in descending order: mental health (p<.001), income level (p<.001), educational level (p<.001), social support (p<.001), health promotion activities (p<.001), and physical illness (p<.001). The explanatory power of the variables for quality of life was 21%. Among the variables, mental health had the biggest impact. Conclusions : The findings indicate that increasing the life satisfaction of male baby boomers requires the following: alleviating their anxiety over retirement income by improving their welfare at a national level; creating an environment that can enhance their mental health and health promotion activities, and providing health education and health promotion programs to change their perceptions.

Correlations between Professional Autonomy, Job Satisfaction, and Turnover Intention of Nurses Perceived by Nurses and Physicians: Focus on Medium-sized Hospitals (간호사와 의사가 지각하는 간호사의 전문직 자율성과 직무만족 및 이직의도와의 관계 : 중소병원을 대상으로)

  • Lee, Hye-Kyung;kwon, Sung-Bok
    • The Korean Journal of Health Service Management
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    • v.13 no.4
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    • pp.83-94
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    • 2019
  • Objectives: This study examined the degree of professional autonomy of nurses as perceived by nurses and doctors, as well as the relation between professional autonomy, job satisfaction, and turnover intention of nurses. Methods: A questionnaire survey was conducted with 292 nurses and 121 physicians working in 10 small- and medium-sized hospitals with located in G Metropolitan City. Results: The difference in the level of nurses' professional autonomy as perceived by nurses and physicians was found to be significantly higher in nurses than in physicians. Professional autonomy and job satisfaction were significantly and positively correlated; professional autonomy and turnover intention were significantly and negatively correlated; and job satisfaction and turnover intention were also significantly and negatively correlated. Conclusions: Various efforts to increase nurses' professional autonomy and the development of effective workforce management programs to prevent turnover should be actively conducted to address the problems of small- and medium-sized hospitals facing a shortage of nurses.

The Effect on the Life Satisfaction of the Workers in the Shift Work Service: The Fifth Korean Working Conditions Survey (교대근무 서비스 종사자의 생활만족도에 미치는 영향: 제 5차 근로환경조사를 이용하여)

  • Kim, Hyeon-Ah;Lim, So-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.1
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    • pp.178-187
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    • 2021
  • This study is a descriptive correlation study to identify the factors affecting life satisfaction for shift service workers and is a secondary data analysis study using the raw data from the Fifth Korean Work Environment Survey. Five hundred and seventy-seven study subjects were selected from 20-year-old wage workers who had more than one year of work experience at the time of the survey and had worked more than 40 hours a week. The analysis used SPSS 23.0 WIN, including a t-test, one-way ANOVA by Scheffe test, Pearson's correlation oefficients, and Hierarchical multiple regression analysis. Regarding the general characteristics of the subjects, there was a difference in life satisfaction according to age, educational level, industrial type, and subjective health status. The higher the work-life balance and work satisfaction of the shift service worker, the higher the life satisfaction. In addition, social support had a moderating effect on the relationship between work-life balance and work satisfaction of shift service workers. Active social support, work satisfaction, and work-life balance improvement promotion programs were developed and applied to shift work service workers considering the factors influencing life satisfaction, thereby improving the life satisfaction of work shift service workers.