• Journal of Intelligence and Information Systems
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• v.22 no.3
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• pp.113-127
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• 2016

Among the techniques for recommendation, collaborative filtering (CF) is commonly recognized to be the most effective for implementing recommender systems. Until now, CF has been popularly studied and adopted in both academic and real-world applications. The basic idea of CF is to create recommendation results by finding correlations between users of a recommendation system. CF system compares users based on how similar they are, and recommend products to users by using other like-minded people's results of evaluation for each product. Thus, it is very important to compute evaluation similarities among users in CF because the recommendation quality depends on it. Typical CF uses user's explicit numeric ratings of items (i.e. quantitative information) when computing the similarities among users in CF. In other words, user's numeric ratings have been a sole source of user preference information in traditional CF. However, user ratings are unable to fully reflect user's actual preferences from time to time. According to several studies, users may more actively accommodate recommendation of reliable others when purchasing goods. Thus, trust relationship can be regarded as the informative source for identifying user's preference with accuracy. Under this background, we propose a new hybrid recommender system that fuses CF and social network analysis (SNA). The proposed system adopts the recommendation algorithm that additionally reflect the result analyzed by SNA. In detail, our proposed system is based on conventional memory-based CF, but it is designed to use both user's numeric ratings and trust relationship information between users when calculating user similarities. For this, our system creates and uses not only user-item rating matrix, but also user-to-user trust network. As the methods for calculating user similarity between users, we proposed two alternatives - one is algorithm calculating the degree of similarity between users by utilizing in-degree and out-degree centrality, which are the indices representing the central location in the social network. We named these approaches as 'Trust CF - All' and 'Trust CF - Conditional'. The other alternative is the algorithm reflecting a neighbor's score higher when a target user trusts the neighbor directly or indirectly. The direct or indirect trust relationship can be identified by searching trust network of users. In this study, we call this approach 'Trust CF - Search'. To validate the applicability of the proposed system, we used experimental data provided by LibRec that crawled from the entire FilmTrust website. It consists of ratings of movies and trust relationship network indicating who to trust between users. The experimental system was implemented using Microsoft Visual Basic for Applications (VBA) and UCINET 6. To examine the effectiveness of the proposed system, we compared the performance of our proposed method with one of conventional CF system. The performances of recommender system were evaluated by using average MAE (mean absolute error). The analysis results confirmed that in case of applying without conditions the in-degree centrality index of trusted network of users(i.e. Trust CF - All), the accuracy (MAE = 0.565134) was lower than conventional CF (MAE = 0.564966). And, in case of applying the in-degree centrality index only to the users with the out-degree centrality above a certain threshold value(i.e. Trust CF - Conditional), the proposed system improved the accuracy a little (MAE = 0.564909) compared to traditional CF. However, the algorithm searching based on the trusted network of users (i.e. Trust CF - Search) was found to show the best performance (MAE = 0.564846). And the result from paired samples t-test presented that Trust CF - Search outperformed conventional CF with 10% statistical significance level. Our study sheds a light on the application of user's trust relationship network information for facilitating electronic commerce by recommending proper items to users.

• Journal of Intelligence and Information Systems
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• v.12 no.2
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• pp.33-48
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• 2006

The Semantic Web and its related technologies have been opening the era of information sharing via the Web. There are, however, several huddles still to overcome in the new era, and one of the major huddles is the issue of information integration, unless a single unified and huge ontology could be built and used which could address everything in the world. Particularly in the e-business area, the problem of information integration is of a great concern for product search and comparison at various Internet shopping sites and e-marketplaces. To overcome this problem, we proposed an ontology-driven mapping algorithm between heterogeneous product classification and description frameworks. We also peformed a comparative evaluation of the proposed mapping algorithm against a well-Down ontology mapping tool, PROMPT.

• The KIPS Transactions:PartD
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• v.13D no.5 s.108
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• pp.661-670
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• 2006

With the development of e-Commerce and the proliferation of easily accessible information, information filtering systems such as recommender and SDI systems have become popular to prune large information spaces so that users are directed toward those items that best meet their needs and preferences. Until now, many information filtering methods have been proposed to support filtering systems. XML is emerging as a new standard for information. Recently, filtering systems need new approaches in dealing with XML documents. So, in this paper our system suggests a method to create multiform user profiles with XML's ability to represent structure. This system consists of two parts; one is an administrator profile definition part that an administrator defines to analyze users purchase pattern before a transaction such as purchase happens directly. an other is a user profile creation part module which is applied by the defined profile. Administrator profiles are made from DTD information and it is supposed to point the specific part of a document conforming to the DTD. Proposed system builds user's profile more accurately to get adaptability for user's behavior of buying and provide useful product information without inefficient searching based on such user's profile.

• Journal of Digital Convergence
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• v.19 no.5
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• pp.135-144
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• 2021

In Korea, the parcel delivery service is showing a high growth rate every year thanks to the activation of e-commerce, but the courier unit price continues to drop. Due to the low cost of parcel delivery, there is a need for improvement to normalize courier rates due to deterioration in profitability for couriers, deterioration in service for consumers, and overwork and accidents for workers. In this study, a rational rate system model and a systematic approach were presented. The study method modeled the chargeable weight by reflecting the voulumatirc weight and revenue ton by the volume and weight of the cargo, and presented a new parcel freight charge model based on the cost of delivery. In addition, a rate-determining support system was developed that can be easily, conveniently and reasonably determined on-site. In the demonstration, the rate difference was determined by relying on weight rather than volume, and 63.5% for personal courier and 40% for B2C courier were found to be inadequate. This study could be used as an alternative to solving side effects and problems at the delivery site, in the urgent need for research on ways to improve delivery prices.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.25 no.1
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• pp.5-15
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• 2015

Electronic transactions have been increasing with the development of the high-speed Internet and wireless communication. However, in recent years financial corporations and mobile carriers were attacked by hackers. And large numbers of privacy information have been leaked. In particular, in the case of credit card information can be misused in the online transaction, and the damage of this given to cardholder. To prevent these problems, it has been proposed to use a virtual card number instead of the actual card number. But it has security vulnerability and requires additional security infrastructure. In this paper, we analyzed the proposed virtual card number schemes. and we propose a new virtual credit card number scheme. In the newly proposed scheme, cardholder generates a key pair (public key/private key) and pre-register public key to the issuer. then, cardholder can pay no additional security infrastructure while still efficiently satisfy the security requirements.

• The KIPS Transactions:PartD
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• v.14D no.5
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• pp.491-500
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• 2007

In order to classify and manage on-line trading goods, the product classification scheme must be maintained. In most systems for handling product information, the classification scheme is managed manually by experts, which in general incurs a lot of time and cost. Effective management of classification system becomes more important as rapid development of industry expedites diversity and convergence of goods and services. There have been many researches on developing classification scheme, and continuing in this line of research, this paper proposes a new method for automatic generation of product classification scheme. Our main idea starts from the concept that a product is a set of attributes, and we propose a novel algorithm for automatically creating hierarchical classification scheme by utilizing inclusive relationships between products. We then prove the effectiveness of proposed algorithm by conducting an experiment.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.11
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• pp.2167-2171
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• 2016

The purpose of the cultivated crops have been changes in the aim of improving quality production. In recent years, as people's attention on health, the demand for healthy crops such as mushrooms gradually increased. In the process of mushroom factory production, regulation of environmental factors directly affects the yield and quality of mushroom. In related to the methods of mushroom cultivation, the recent technologies apply the new technology such as sensors and IT convergence services. And then cultivating mushroom is managed effectively. Farmers use plastic greenhouse cultivation mode more and more in order to reduce the impact of outdoor environment on crop cultivation, which requires farmers to adjust the greenhouse temperature at any time. But the majority of farmers still use a thermometer to measure temperature. This paper constructs an environment that can automatically adjust the temperature, so as to measuring temperature in real time, improving the efficiency of the farm work, and reducing unnecessary labor.

• Journal of Korea Trade
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• v.24 no.4
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• pp.34-48
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• 2020

Purpose - The rapid rise of e-commerce enterprises has led to the development of the logistics industry. At the same time, some enterprises are motivated by the interests to start reducing costs and inputs, which on the contrary leads to low quality of service, thus reducing customer satisfaction. In recent years, vicious competition, violent express delivery and lack of professionalism in the logistics market have led to high annual customer complaint rate, which has resulted in the company losing many loyal customers, but also unable to obtain new customers. Therefore, to pay attention to and understand the psychological needs of customers and improve the quality of logistics distribution service has become a pressing problem for Every express company. Design/methodology - By analyzing the problems existing in logistics distribution of express companies, this paper explores various factors affecting customer satisfaction and takes consumer sentiment as a mediating variable. Through questionnaires to collect relevant data, put forward hypotheses for empirical analysis, use two different software including SPSS 21.0 and AMOS 21.0 to analyze the information, draw conclusions and make recommendations. Findings - According to the above research results, the reliability, convenience, efficiency, professional can have a positive impact on customer satisfaction through the mediating effect of their sentiment, convenience and professional on consumer sentiment and satisfaction are more significant. Originality/value - This paper the establishment of distribution service indicators related to customer satisfaction and empirical analysis can not only enrich and supplement the distribution service quality indicator system studied by the former, but also provide a theoretical basis for future research.