• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.938-943
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• 2009

This paper presents the minimum groups of tasks that should allow for multi-tasking by each main task when using a mobile phone. Imaging the situation that various tasks are seamlessly happened and making clear which tasks they need are not simple for users. Thus, we explore multi-tasking needs between every two tasks first, out of entire 16 functions selected from general functions that mobile phones have. Next, we create multi-tasking scenarios by analogy connecting each previous task to appropriate tasks that user's needs are revealed. In this manner, 11 scenarios are introduced finally. We expect that the result of our research is possible to be applicable to the development of user-centered design that multi-tasking contexts are considered.

• Journal of Korea Multimedia Society
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• v.24 no.3
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• pp.494-507
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• 2021

As service design becomes more common, various user research methods and tools such as cultural probes and contextual inquiry are being used to grasp the user's experience and needs. These methodologies have the advantage of being able to derive various insights through direct observation and investigation, but have disadvantages in that problems such as time and space constraints, cost occurrence, and delay in the service development process may occur. In addition, it is difficult to conduct actual observations, face-to-face investigations, and interviews due to COVID-19, which has recently spread rapidly around the world. Accordingly, prior to the digitization of cultural probes, I would like to suggest the direction of digital tools. First, after grasping the concept of service design and user research through literature research, the necessity of user research in service design was confirmed. After that, the necessity of digitalizing user research was confirmed by extracting functional elements that could be understood and digitalized about the cultural probes methodology, and analyzing previous studies using existing mobile-based survey techniques. Finally, we confirmed the direction of digital tools through user interviews through cultural probes.

• Journal of Intelligence and Information Systems
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• v.11 no.3
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• pp.1-23
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• 2005

Personalized reminder systems have to identify the user's current needs dynamically and proactively based on the user's current context. However, need identification methodologies and their feasible architectures for personalized reminder systems have been so far rare. Hence, this paper aims to propose a proactive need awaring mechanism by applying agent, semantic web technologies and RFID-based context subsystem for a personalized reminder system which is one of the supporting systems for a robust ubiquitous service support environment. RescorlaWagner model is adopted as an underlying need awaring theory. We have created a prototype system called NAMA(Need Aware Multi-Agent)-RFID, to demonstrate the feasibility of the methodology and of the mobile settings framework that we propose in this paper. NAMA considers the context, user profile with preferences, and information about currently available services, to discover the user's current needs and then link the user to a set of services, which are implemented as web services. Moreover, to test if the proposed system works in terms of scalability, a simulation was performed and the results are described.

• The Journal of the Korea Contents Association
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• v.11 no.7
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• pp.248-258
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• 2011

Hospital Kiosk is a useful means to decrease human resources and to extend service hour to non-working hour for the stance of hospital and to obtain useful services without time loss in waiting in lines for the stance of user. However, various kinds of information kiosks are respectively installed with independent functions, and they have bad usability due to complexity in manipulate and unclear information architecture. In this paper, we tried to analyze usability and respective functions of each kiosk and aimed to suggest alternative information architecture for the integrated hospital kiosk. We categorized users as patient, guardian and visitor and we conducted usability test and in-depth interview with each group of users. based on result analysis from the research, we could suggest proper information architecture for the integrated user centered hospital kiosk. The new information architecture for the integrated hospital kiosk has better accessibility to the menus which reflects users's preemptive needs and it includes more specific information that can support user tasks.

• 한국HCI학회:학술대회논문집
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• 2008.02b
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• pp.424-429
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• 2008

The purpose of this research is to suggest a competitive design by producing functions and elements needed to users based on a research about device use and needs according to user behavior. We proceeded to the research aiming a design smart document-editing device design which can be used for business regardless of place (at office or home), targeting reasonable and individualistic users from twenties to thirties. By some ways for that, first, we selected target users and based on user interviews to get enough understanding for them. Second, we produced user needs by some troubles after establishing persona and deciding target users on the basis of the research. Third, we designed form-factor visualizing work, organized design spec by the produced concept, and we developed interaction design on the basis of this scenario. Fourth, we made paper prototype and conducted user test. As a result, our final design emphasizes mobile ability and simplicity to be suitable for reasonable individualism and is able to efficiently work input, editing, and output without complicated procedure. We could also prove the validity of the design through usability test.

• Proceedings of the Korean Information Science Society Conference
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• 2010.06a
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• pp.3-4
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• 2010

미래의 스마트 유비쿼터스 컴퓨팅 기반 시스템은 사용자들과 상호작용을 통해 적절한 서비스를 제공이 가능 할 것이다. 사용자 요구(Needs)에 맞는 서비스를 제공하려면 기존의 개발자 중심의 개발보다 사용자의 요구를 반영하는 사용자 중심의 시스템 개발이 필요할 것이다. 이를 위해 이전 논문[1]에서는 사용자 행위 분석 기반 요구 추출방법(User Behavior Analysis Based Needs Extraction Method)을 제안하였다. 본 논문에서는 추출된 사용자의 요구사항을 Fillmore의 Case Grammar을 이용하여 객체 추출 및 모델링 방법을 제안한다.

• The Journal of the Korea Contents Association
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• v.9 no.11
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• pp.120-129
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• 2009

It is now the digital and multi-media era. The DVD market is growing constantly. So is the capacity and quality of DVD players, In our research, we focused on the younger generation, who are now the greatest consumers. The results helped signify the most distinctive and popularized DVD player designs that satisfy young people's entertainment needs. Our new design is a large step ahead of older ones. Previous designs were uniform and standard. This new design has distinctive features and is uniquely user-friendly. It is focused primarily on easy usability. The interface is simple and straight forward. The user can use the system easily before consulting a manual. It is consistent in internal and external software and hardware, allowing the user to easily adapt to the product. DVD players have become a necessity in the current multi-media/digital era. So products need to be geared towards being available to not just those who are technologically savvy, but also those who rely on basic user-intuition. Our design takes into account these conditions, based on our statistical research, allowing us to expect our product to be a competitive force in the DVD market.

• Annual Conference of KIPS
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• 2012.04a
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• pp.1247-1250
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• 2012

기존 방법은 Cockburn의 Goal 지향 유스케이스 방법[7]을 이용하여 고객 요구사항을 추출하는 방법을 제안하였다[2]. 그런 방법은 개발자 관점 요구사항으로 사용자의 요구를 충족시키기가 어렵다. 그래서 이 논문에서는 사용자 중심의 소프트웨어 개발 방법론[1,3,4,6]을 적용하여 사용자의 니즈(Needs)에 맞는 사용자 선호도 요구사항을 찾고자 한다. 이러한 요구사항의 Goal 중요도를 측정하여 우선순위를 도출한다. 이는 사용자의 니즈에 맞는 요구사항 결정과 테스트 케이스의 우선순위화가 가능하다. 사례연구로 U-Home 안에서 실내온도 조절에 관한 사용자의 요구를 분석하였다[1].

• Proceedings of KHEA Conference
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• 1997.07a
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• pp.230-230
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• 1997

• The Journal of Society for e-Business Studies
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• v.20 no.1
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• pp.167-182
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• 2015

The concept of Smart home is receiving a huge attention as a future living environment because of its advantages for elderly and disabled to maintain their quality of life. Smart home is a place equipped with integration of technology and services and closely intertwined with occupant's lifestyle. Therefore it is critical to consider the user's actual needs for ensuring satisfaction. However despite growing researches on user values for smart home, there have been few studies clearly categorizing smart home service and stating user values depending on characteristics of service. Thus, the aim of this research is to classify smart home services on user's perspective, and reveal user values for each smart home services. Through the in-depth literature review, we elicited technology-related user values and service-related user values, and state classification for smart home service. Also the relationship between user values and each smart home services were revealed. The results of this research should help to reflect user's actual needs for designing smart home services.