• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.1
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• pp.361-390
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• 2021

The purpose of this study is to provide basic data for bookstart programs to public libraries and related institutions by investigating and analyzing bookstart preferred programs, user satisfaction and reuse intentions based on the current status of bookstart services and programs for multicultural families nationwide. It is to propose an improvement plan for the multicultural family bookstart program. To this end, user satisfaction and reuse intention were surveyed and hypotheses were verified through a survey of bookstart program participants. For statistical analysis, SPSS 25 was used. As a result of this study, First, there was a significant difference in the bookstart program for multicultural families according to their children's age and average monthly education expenses. Second, in the satisfaction of the multicultural family bookstart program, only the use and service support, and the quality of facilities and environment were found to have a significant positive (+) effect. Third, it was found that the re-use intention of the multicultural family bookstart program had a significant positive (+) effect only on the quality of use and service support. Fourth, it was verified that satisfaction with the book start program for multicultural families had a significant positive (+) effect on the intention to reuse. In addition, it suggested the improvement plan for the multicultural family book start program.

• Journal of Korean Library and Information Science Society
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• v.53 no.2
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• pp.137-163
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• 2022

The purpose of this study is to develop the public library programs that support the needs of multicultural families by examining the details of their information needs, focusing on the children's education issues of multicultural families. For this purpose, the data on experiences and needs related to the education of multicultural families' children were collected through in-depth interviews with married immigrant women. The study found the following six types of children's education-related needs of multicultural families: 1) Lack of understanding about the educational system and situation of Korean schools, 2) Their children's needs for language and learning 3) Their children's Bilingual education 4) Educational information for the role of parents, 5) Prejudice and discrimination against their children at school 6) Supporting library awareness and experience of mulitcultural families. Based on these needs, the following programs were suggested: 1) Parent role program for children's education, 2) Children's learning program, 3) Children's language education program, 4) Multicultural understanding education, 5) Library user education and guidance.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.77-99
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• 2023

This study aims to quantitatively assess collection and circulation data of one small library in an area where multicultural users are concentrated and draw policy implications on improving multicultural services for public libraries. The Ansan Multicultural Small Library was selected for examining the library's collection and circulation usages from 2016 to 2022. The numbers of collection and circulation, collection turnover rates and use factors were calculated by year, language, and KDC subject. The result of this study presents the empirical evidence drawn from users' circulation usage, which can be a basis for leading to valid collection development and multicultural service policies.

• Journal of Korea Society of Industrial Information Systems
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• v.29 no.2
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• pp.1-14
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• 2024

The study aims to comprehend the health needs of multicultural families, identify relevant policies, and explore ways to enhance health information accessibility through Information and Communication Technology (ICT). Employing a qualitative research method, the health status of multicultural families was analyzed through literature review, followed by in-depth interviews. The findings revealed a lower priority given to health policies for multicultural families compared to other governmental sectors, with limited discussion on leveraging ICT for improved accessibility. In-depth interviews highlighted four main themes: "Early experiences in Korean society," "Language barriers in medical facilities," "Unmet healthcare needs for various reasons," and "High demand for health-related services." To safeguard health rights and enhance information accessibility, we recommend strengthening linguistic support in healthcare institutions, implementing government efforts for multicultural families, and designing user-centered ICT platforms.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.98-107
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• 2015

This study analyzed the story of 'Good Morning, Ladies of the World', a multicultural program of a community radio Gwanak FM. Furthermore, the study performed an in-depth interview on Korean producing staffs and migrant casts in order to figure out the contents for the improvement of awareness and for the design of multicultural media story telling. As a result, the migrant women presented overall public discourses on their own culture, climate and customs as a sense of representative. While Korean staffs wanted to understand and communicate with their culture and to share private experiences, migrant women wished understanding and respect to their culture and removal of discrimination or prejudice. Accordingly, the storytelling design for the improvement of multicultural awareness must be a private discourse on the basis of a public discourse, and it turned out that the user of a mediator who experienced and knew culture of Korea and the migrant is necessary. And, this study recommended the need of education of migrant women and media support for a proper story planning, structuring and delivery.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.113-134
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• 2007

This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.

• Journal of Digital Convergence
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• v.14 no.3
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• pp.55-62
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• 2016

Today, demand for job training of married immigrants is increasing. This research aims to propose developmental Edu-Tech based on the demand for education contents and the characteristics of multicultural family. Based on analysis such as FGI(focus group interview) and expert interview, this paper presents a four methods for development of EduTech for multicultural people, such as language skills, the recommendation technology of customized training contents, contents design based on gamification and user experience design. This research contributes to the direction of the method to use EduTech as a tool for gaps in education and welfare state.

• Journal of Families and Better Life
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• v.30 no.5
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• pp.1-15
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• 2012

The purpose of this study is various discussion and alternatives focusing on integration of center for enhancing family policy delivery system and family support service the long term. The subject is managers who work at Healthy Family Support centers and Multicultural Family Centers. And they are responded non-structural questionnaire. The results were follows: First, 82.4% respondents of healthy support center and 50% respondents were in favor of integration. Second, reason of integration are conformance for social integration, the efficiency of center operations, the adequacy of program for various family, doing program with the goal of both centers of the similarity, complementary, and user convenience, prevent duplication and missing of services and so on, If the amount charged against the project of the center dissimilarity of institutions, including the operating direction was different. Third, the Center for the meaning of integration are name, organization, reorganization or consolidation of functions, was regarded as entrusted to corporate consolidation. Fourth, the consolidation that occurs during problem solving to ensure the succession of budgeting and human resources and program alternative for dressing up, commissioning center was the difference as problem solving.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.187-207
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• 2009

Academic libraries need to increase library user and use rates to strengthen the competitiveness. It can be a way that academic libraries introduce and implement outreach service. The purpose of this study is to present the outreach service plan that is suitable for being implemented at academic libraries in Korea. This paper explored the significance of library outreach, the characteristic of academic library's outreach activities and related studies. After this study examined the cases of outreach service at foreign and Korean academic libraries, outreach service programs for user groups such as multicultural students, transfer students, graduate students, boarding students, professors, and lecturers and teaching assistants, and six steps of outreach activities were proposed.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.4
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• pp.283-310
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• 2016

The present study aims to develop measures to enhance user service at Chungnam Representative Library by establishing Chungnam Representative Library Operation Master Plan. To this end, I conducted a literature review, analysis of services of other representative libraries, and a survey. The study results suggested six measures for user service enhancement. The first measure is space-specific programs, such as children's materials room, general materials room, electronic materials room, auditorium, multipurpose room, outdoor stage, exhibition room, and book café. The second measure is the services specific user types, such as children, adolescents, adults, the disabled, and multicultural families. The third measure is information service specific for information type, such as print material service and digital material service. The fourth measure is the service for the Information-Poor including the expansion of mobile library service, the service for information users in special environment, and the development of mobile library rules. Fifth measure is information service for Chungcheongnam-do residents, such as Baekje Studies specialized service that incorporates local characteristics, specialized information service for Chungcheong Studies and local materials, and information service for administrative and policy materials. The last measure is the measure to secure initial users and early stage service enhancement.