• The Journal of the Korea Contents Association
• /
• v.22 no.4
• /
• pp.365-378
• /
• 2022

This study attempted to understand the effect of subjective class consciousness on the quality of life of female elderly people and to verify the multi-mediated effect of expectation of living standards and depression. To this end, an analysis was conducted using the SPSS Process Macro for 8,070 female elderly people aged 55 or older in the data of the "2018 Aging Research Panel Survey 7" of the Korea Employment Information Service. As a result of the analysis, first, it was found that the higher the subjective class consciousness of the elderly women, the higher the quality of life. Second, the higher the subjective class consciousness of the elderly women, the higher the expectation of living standards and the lower the depression. Third, in the relationship between the subjective class consciousness and quality of life of female elderly, when expectations and depression of living standards were simultaneously put into the regression equation, both variables were found to have significant mediating effects. Based on these research results, practical and policy implications for improving the quality of life of the elderly women were discussed together.

• Korean Journal of Child Education & Care
• /
• v.18 no.1
• /
• pp.193-216
• /
• 2018

The purpose of this study was to analyze the mediating and moderating effect of directors' transformational leadership or transactional leadership between early childhood teachers' emotional labor and their burn out. The subjects were 211 early childhood teachers in the kindergartens and day care centers located in Kyonggido. 'Emotional Labor Assessment for Early Childhood Teachers', 'Assessment of Directors' Transformational Leadership or Transactional Leadership', and 'Early Childhood Teachers' Burn Out Assessment' were used in the collection of data. It used Pearson's correlation and Multi-Regression Analysis to analyze the data. The results of this study are as follows; first, there were positive correlations between early childhood teachers' emotional labor and their burn out. And, there was negative correlations between early childhood teachers' burn out and directors' transformational leadership or transactional leadership. Second, it was revealed that early childhood teachers' emotional labor was found as the positive predict variable for effecting their burn out. Third, it was revealed that directors transformational leadership or transactional leadership was found as the negative predict variable for effecting early childhood teachers' burn out. Fourth, directors' transformational leadership was a mediating effect of job environment dissatisfaction which is a sub area of burn out. In addition, directors' transactional leadership was a mediating effect of physical-emotional exhaustion which is a sub area of burn out.

• The Journal of the Korea Contents Association
• /
• v.21 no.11
• /
• pp.733-747
• /
• 2021

In this study, the researcher analyzed the mediating effect of the parental career support the moderating effect of grit in the structural path of the youth activity competence, career decision self-efficacy, and parental career support in the influence of the active capability of the adolescents in career decision self-efficacy. Data analysis was conducted through a questionnaire survey on a total of 515 people. First, youth activity competency was found to have a positive effect on parental career support. Second, parental career support was found to have a positive effect on career decision self-efficacy. Third, youth activity competency was found to have a positive effect on career decision self-efficacy. Fourth, parental career support was found to have a significant mediating effect in the influence of the youth activity competence in career decision self-efficacy. Fifth, as a result of multi-group analysis on the youth grit low/high group, it was verified that a significant influence relationship was established for the grit low/high group in all pathways.

• Journal of Korean Society for Quality Management
• /
• v.50 no.3
• /
• pp.407-424
• /
• 2022

Purpose: This study examines the relationship between the environment, society, and governance (ESG) perception of service providers and service quality by considering job satisfaction as a mediator in the Korean parcel delivery context. Methods: This study uses a multi-level analysis by incorporating organizational and individual levels of analysis. It employs a survey method for measuring the ESG perception of parcel delivery persons and service quality ratings from the Korean government. A hierarch regression analysis with 241 responses was used to test hypotheses. Results: The results of this study provide evidence that the ESG perception, particularly its social dimension, of parcel delivery persons is positively associated with service quality. This study also finds the positive effect of the ESG perception on job satisfaction. However, the mediating effect of job satisfaction between the ESG perception and service quality was not confirmed. Conclusion: This study presents significant implications for scholars and practitioners. Parcel delivery companies should implement relevant ESG activities and communicate them with their service persons to improve delivery service quality. The ESG perception of employees plays a critical role in the moment of truth in parcel service delivery to enhance customer satisfaction and service quality.

• Journal of Distribution Science
• /
• v.15 no.4
• /
• pp.41-57
• /
• 2017

Purpose - With the growth of the duty free shop field and an increase in the executive interest in it, it becomes necessary to examine if PBZ (1988) SERVQUAL could be applied to duty free shop service reflecting on this increased interest and the importance of marketing strategy alternative managing multinational customers. Therefore, the present research focused on the comparison of Korean and Chinese consumers. We examined how service quality would affect relationship quality and customer loyalty. Research design, data, and methodology - Surveys were distributed to 235 Korean and 220 Chinese consumers who have visited a Korean duty free shop. We analyzed frequency analysis, mean difference analysis, and reliability analysis, exploratory factor analysis, confirmatory factor analysis, structural equation model analysis, and multi-group analysis. Results - First, perceived tangibles, responsiveness, empathy, assurance, price benefits, product diversity, and IT convenience of duty free shop service all appeared to be positive effect on customer satisfaction; at the same time, only tangibles, responsiveness, empathy, assurance, and price benefits positively affected customer trust. Secondly, customer satisfaction and trust that are the components of the relationship quality appeared to be positive effect on customer loyalty. Thirdly, customers' satisfaction was found to play a full mediating role effect among all of the service quality factors with customer loyalty; however, customer trust was found to have the mediating effects only with tangibles, empathy, assurance, and price benefits. Fourthly, we found a difference between how service quality influences relationship quality and how service quality influences customer loyalty as a function of different nationality. As a result, it appeared that price benefits and IT convenience affected customer satisfaction more among Koreans than among Chinese. Finally, it appeared that customer satisfaction and trust affected customer loyalty more among Chinese than among Koreans. Conclusions - The results of this study contribute to the theoretical knowledge, but also provide strategic alternatives to enhance differentiation, international competence of enterprises led by duty free shop and service quality improvement and customer loyalty of enterprises are drawn as a foundation for constructing international customer relationship in future global era.

• Journal of Digital Convergence
• /
• v.18 no.5
• /
• pp.485-495
• /
• 2020

The purpose of this study was to examine the role of self-esteem (SE) and cooperation (CO) in the effect of parental attitudes (PA) as perceived by children on the quality of peer relationships (PR). To this end, the data of 1299 boys and 1278 girls in 4th grade were analyzed using the Korean Children and Youth Panel Survey data. The correlation analysis, confirmatory factor analysis, structural equation modeling using phantom variables and bootstrapping were performed by using SPSS and AMOS programs. The results of this study are as follows. First, perceived PA had a significant effect on SE, CO, and PR, SE had a significant effect on CO and PR, and CO had a significant effect on PR. Second, the serial multi-mediating model that assumed that SE and CO mediate the relationship between PA and PR was found to be appropriate. These results suggest that it is important to consider the child's self-esteem and cooperation with parenting attitudes to improve the child's peer relationship. Future research and clinical implications were discussed.

• Journal of Digital Convergence
• /
• v.18 no.8
• /
• pp.119-131
• /
• 2020

The purpose of this study is to examine the mediated effects of entrepreneurship and market orientation on organizational culture and management performance as the cause of the reversal phenomenon of startups defeating traditional giants. Through the research method of bootstrapping proposed by Hayes (2013), the total effect, direct effect and indirect effect analysis were conducted. As a result, there was no direct impact relationship between organizational culture and management performance, but it was confirmed that it had a positive impact on management performance by mediating both entrepreneurial behavior and market orientation in the relationship between organizational culture and management performance. This study is meaningful in that it is linked to existing theories such as entrepreneurship and market orientation and it extends the scope of competency targets required for business performance to an organizational culture. Companies need to create an innovation-oriented organizational culture for management performance and value creation, and they have to open up their culture with entrepreneurial behavior and market orientation by breaking away from the inertia of organization.

• Korean Journal of School Psychology
• /
• v.17 no.1
• /
• pp.39-63
• /
• 2020

This study examined the relationship between family socioeconomic status, emotional behavioral problems, parental composition, and parents' life satisfaction, all of which are factors that affect the life satisfaction of Korean middle school students. To this end, multi-group analysis was conducted on KCYPS panel data. The results showed four major patterns. First, family socioeconomic status has a significant direct effect on the students' life satisfaction only when the student has two parents and when the student's parents have high life satisfaction. Second, family socioeconomic status only significantly influenced students' emotional behavioral problems when parents had low life satisfaction, regardless of parental composition. Third, the mediating effect of emotional behavioral problems (aggression) in the relationship between family socioeconomic status and student life satisfaction was only significant when the student had two-parents and when the student's parents' had low life satisfaction. Fourth, depression was the variable most stronly correlated with student life satisfaction. This paper discusses the limitations of this study and the impliations of its results about how to improve students' life satisfaction.

• Journal of Convergence for Information Technology
• /
• v.11 no.5
• /
• pp.130-137
• /
• 2021

The Effect of Career Barrier on Employment Preparation Behavior of College Students COVID-19: Focusing on Multi-parallel Mediation Effect and Moderated Mediation Effect of Career Adaptability and Ego-resilience. A survey was conducted on 238 students of K University. The result of this study. First, Career barrier, career adaptability, ego-resilience, and Employment Preparation Behavior all showed positive correlations. Second, it was found that there is a mediating effect of career adaptation and self-elasticity in the relationship between career barriers and Employment Preparation Behavior. Third, Ego-resilience was found to have a Moderated Mediation Effect. Based on this study, suggestions on Employment Preparation Behavior and discussions for follow-up studies were made.

• Industry Promotion Research
• /
• v.8 no.4
• /
• pp.113-122
• /
• 2023

This study is a research study aimed at finding out the relationship between lifestyle and life satisfaction of single youth households and the relationship between the mediating role of interpersonal relationships and the effect of parents' social and economic status regulation in the relationship between lifestyle and life satisfaction. To this end, this study conducted a self-written survey of single-person youth households across the country through an online survey institution, regardless of gender, and used a total of 501 copies out of 520 subjects for final results analysis. The data were analyzed using the SPSS 25.0 and AMOS 25.0 programs, and the applied statistical techniques included correlation analysis, confirmatory factor analysis, structural equation model analysis, multi-group analysis, and bootstrap. As a result of the study, there was a significant positive (+) correlation between lifestyle, life satisfaction, and interpersonal relationships of single youth households, and interpersonal relationships were found to have a mediating effect in the relationship between lifestyle and life satisfaction. It was found to have a significant positive (+) effect on income and income satisfaction, but the moderating effect of education, economic activity, housing ownership type, and class consciousness was not significant. Based on the results of these studies, it was intended to provide basic data for developing various community programs and institutional arrangements for single youth households.