• Journal of Fashion Business
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• v.22 no.5
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• pp.83-95
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• 2018

As the paradigm of fashion retail industry moves rapidly to the multi-channel, the role of shop master has changed as well. Therefore, the purpose of this study is to examine in-depth the changing role of shop masters in multi-channel retail paradigms. In-depth interviews were conducted, and all interviews were recorded with permission. Seven shop masters participated in in-depth interviews. All of them were sales specialists, with more than 10 years working experience, at department stores. Results of this study are as follow: First, the roles of a multi-channel shop master include store management, management of sales associates, customer relationship management, and management in relation to the headquarters and suppliers. Second, the most important competencies of shop masters are to forecast future demand, establish information networks, communicate well with others, and create a work environment resulting in higher productivity.

• Journal of Korea Society of Digital Industry and Information Management
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• v.6 no.3
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• pp.103-109
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• 2010

Total performance is improved by minimizing the channel interference between links in wireless mesh networks (WMNs). The paper refines on the CB-CA [1] to be suitable for multi-radio multi-channel (MRMC) WMNs. The CB-CA is the cluster-based channel assignment algorithm for one radio three channel WMN based on IEEE 802.11b/g. The CB-CA does not perform the channel scanning and the channel switching between the cluster heads (CHs) and the edge gateway nodes (EGs). However, the use of co-channel for links between CHs and EGs brings the problem of channel interference among many nodes. We propose and evaluate an improved CB-CA algorithm to solve this problem in MRMC WMNs. The proposed algorithm discriminates between transmission channel and receive channel and assigns channels to each interface randomly and advertises this information to neighbor clusters in order to be assigned no-interference channel between clusters. Therefore, the proposed algorithm can minimize the interference between clusters and also improve QoS, since it can use multiple interfaces and multiple channels.

• Journal of Korea Multimedia Society
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• v.12 no.6
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• pp.824-832
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• 2009

Multi-radio multi-channel Wireless Mesh Network requires an effective management policy to control the assignment of channels to each radio. We concentrated our investigation on modeling method and solution to find a dynamic channel assignment scheme that is adapted to change of network traffic. Multi-path routing scheme was chosen to overwhelm the unreliability of wireless link. For a particular traffic state, our optimization model found a specific traffic distribution over multi-path and a channel assignment scheme that maximizes the overall network throughput. We developed a simple heuristic method for channel assignment by gradually removing clique load to obtain higher throughput. We also presented numerical examples and discussion of our models in comparison with existing research.

• Journal of the Korean Operations Research and Management Science Society
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• v.41 no.1
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• pp.71-85
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• 2016

Service channel environments have changed dramatically with the advent of new, online digital channels. This article studies the effects of perceived multi-channel service quality on customer satisfaction and loyalty in the banking industry and the moderating role of age, which is a characteristic of customers. The objective is to identify the quality factors that affect the overall satisfaction and loyalty of a multi-channel customer. A quantitative study was conducted on 900 customers, with the main targets being users of the nine primary Korean retail banks. Results show that perceived service quality of the physical environment, human service, Internet banking, mobile banking, and ATM has a positive influence on overall satisfaction and loyalty. Age moderates the relationship among physical environment quality, human service, and customer loyalty.

• Journal of Korea Society of Digital Industry and Information Management
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• v.13 no.4
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• pp.213-219
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• 2017

Streaming server is that an image produced in real time or a file form of image produced ahead consists of SNS service, and the relay module of streaming server includes output management module that set an output channel more than 2 and control transmission of video content. This thesis intends to suggest how to stream through plural output channel that contains output channel of external streaming server using relay module and do streaming provided to terminal receiving image, and streaming server, streaming system for this. Thus, by extending output channel sending out image to output channel of external streaming server, the scale of streaming server is not limited and the process allotting external streaming server into output channel sending the image becomes simple, so management of output channel becomes efficient even when sending several images.

• 한국디지털정책학회:학술대회논문집
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• 2005.06a
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• pp.277-283
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• 2005

In this paper, the performance of high data rate-wirelesss personal area network(HDR-WPAN) system is analyzed under multi-path indoor channel. In the analysis, Saleh and Valenzuel channel model is used for the multi-path indoor channel. From the results, HDR-WPAN system has reliability of 10-5 at Eb/No = 18.5dB in multi-path indoor channel. It is a suitable performance for high data rate personal area network applications.

• Electronics and Telecommunications Trends
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• v.33 no.2
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• pp.22-29
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• 2018

A multi-channel network(MCN) is an organization that works with video platforms, such as YouTube, to offer assistance to channel owners in areas such as "products, programming, funding, cross-promotion, partner management, digital rights management, monetization/sales, and/or audience development" in exchange for a percentage of the ad revenue from the channel. This paper examines the market trends, business trends, and future evolution of an MCN. It also examines the status of the MCN industry in the media industry and the strategic direction for future industry development.

• Journal of Korea Multimedia Society
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• v.19 no.11
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• pp.1871-1877
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• 2016

In this paper, a Wireless USB (WUSB) protocol is adopted for development of ASMD (Adaptive Source Multi Device) N-screen wireless services. WUSB is the USB technology merged with WiMedia PHY and Distributed-MAC (D-MAC). However, the current WUSB protocol can't provide seamless N-screen streaming services to moving WUSB devices in home network environment. Therefore, to provide the ASMD N-screen services through WUSB based on D-MAC protocol, a channel management scheme is proposed to support seamless mobility between adjacent ASMD groups for wireless IPTV N-screen services. In simulation results, proposed ASMD channel management (ACM) scheme is compared with conventional WUSB channel management scheme in view points of throughput, average path interference and energy consumption according to various numbers of nodes and elapsed simulation times. Through simulation results, it is explained that proposed ASMD channel management (ACM) scheme should be adopted in the WUSB protocol to realize ASMD N-screen wireless services.

• Journal of Distribution Research
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• v.9 no.2
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• pp.29-43
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• 2004

This research analyzed multi-channel strategy from the viewpoint of the customer relationship management. We hypothesized that the purchase frequency, monetary, purchase quantity of the existing customers should have increased after they used multiple channels of a company for shopping, All the hypothesis were supported in an empirical test using the customer database of a Korean TV home-shopping company, The result showed that the multi-channel strategy can be used to increase the life-time value of existing customers. Still there were a lot of customers who insists using traditional channel, which calls for a new strategy inducing them to use multi- channel for shopping.

• Journal of Multimedia Information System
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• v.3 no.4
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• pp.135-140
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• 2016

To improve the throughput of Device-to-Device (D2D) communication, we focus on the scenario where D2D pair can reuse multi-channel of cellular communication. However, as sharing same channel with cellular communication can cause interference between D2D communication and cellular communication, a proper interference management is needed. In this paper, we propose interference-based channel allocation to select the channels to be used by D2D communication and a solution from game theory perspective to optimize the D2D communication throughput under multi-channel as well as guarantee the interference from it to cellular network. The simulation results verify the stability of the proposed method.