• 제목/요약/키워드: Mobile data service

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The Effect of Service Convenience and Mobile Apps on Consumer Re-Use in the Service Trade Market: A Focus on China Medical Tourist

  • Kim, Seong-Jin
    • Journal of Korea Trade
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    • 제23권4호
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    • pp.58-79
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    • 2019
  • Purpose - This study focused on the effect of mobile app information system quality on re-use intention in the medical service trade, and examined how the Chinese, currently the main consumer of Korea's medical service trade, obtained information through mobile apps, and the status of satisfaction felt by experiencing medical services. Design/methodology - The survey period was from November 2018 to January 2019, and was conducted on Chinese who voluntarily experienced medical services. The collected data verified causality of the study model through the statistical program, SPSS.24. The results showed that the most popular medical institution through the medical service mobile app is dermatology, and the quality of the app's information system plays a mediating role in influencing re-use intention. Findings - Overall, the current trade in medical services is first accessed and acquired through mobile apps, and as a result, consumers revisit medical institutions according to the reliability of information. Comments and likes, another new form of the word of mouth that has greatly influenced revisiting in the past, are seen to be spreading through the app's medical information. Originality/value - The previous market for the medical services trade was formed by very conservative word of mouth, but now we believe that the app's information system actively influences the revisit effect. This means that apps can be used in diverse areas in the medical service trade market. In addition, the medical service market needs to further develop a mobile app environment that can reflect consumers' diverse needs, behaviors, and culture from time to time in order to revitalize the service trade. Such an app environment development will have tremendous promotional effects on the trade market and provide directions for expanding trade in medical services.

모바일 쇼핑몰의 속성이 소비자의 충성도에 미치는 효과 : 소비자의 O2O 서비스 경험여부를 조절변수로 (The Effects of Mobile Shopping Mall Attributes on Consumer Loyalty : Consumers' Experience with O2O Service as a Moderating Variable)

  • 김혜진;이정승;송용욱;김수경
    • Journal of Information Technology Applications and Management
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    • 제27권3호
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    • pp.77-92
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    • 2020
  • As mobile shopping has been increasing, the competition has been also increasing to satisfy various consumers' needs. Despite such increase in terms of the volume of the consumers who use mobile shopping, there has been very few studies to examine characteristics of mobile shopping malls. The purpose of this empirical study is to investigate the effect of characteristics of mobile shopping malls on consumer loyalty and the interaction effect of the O2O experience on the relationship between the characteristics of mobile shopping malls and consumer loyalty. Using a sample of 276 individuals who have experienced mobile shopping, we found that certain characteristics such as ubiquity, personalization, or convenience have a positive impact on consumer loyalty and a design characteristic solely has an interaction effect on consumer loyalty. As consumer loyalty has a critical factor on mobile shopping mall's profit, examining which factor has a positive effect on consumer loyalty is beneficial for mobile shopping malls. The results of the study have both practical and empirical implications.

Consumer Perceptions and Intentions Towards Malaysian Mobile Marketing

  • Chee, Sua Wui;Yee, Woo Kuan;Saudi, Mohd Haizam Mohd
    • Asian Journal of Innovation and Policy
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    • 제7권2호
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    • pp.338-363
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    • 2018
  • Mobile marketing is a brand new phenomenon. In Malaysia, marketeers do not seem to understand well enough the perceptions of consumers according to mobile marketing, especially to the mobile service users. This study analyses and evaluates any significant relationship between consumer perceptions and intentions with respect to mobile marketing, and seeks to determine the expectations, preferences, pattern and usage of the consumers of Mobile Marketing Product and Service (MMP&S). The data was obtained by convenience sampling in the big cities of Malaysia. A total of 500 questionnaires were distributed and a sample of 112 usable questionnaires was selected. The result of this research applying the Technology Acceptance Model (TAM) point to the fact that perceived usefulness, perceived ease of use, perceived innovative, social influence have a direct positive relationship with the intention to use mobile marketing. This, in turn, can shed light on the main factors determining consumer intentions to use mobile marketing that may control consumer adoption of mobile marketing.

시리얼 통신을 이용한 모바일 학습시스템 구축 (Implementation of Mobile Learning System Using Serial Communication)

  • 하창승;이환중
    • 한국산학기술학회논문지
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    • 제10권10호
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    • pp.2684-2690
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    • 2009
  • 현재 모바일 학습 서비스의 제공 방법은 실시간으로 방대한 양의 콘텐츠를 무선 패킷으로 제공받음으로써 사용자는 전송 속도 문제와 과다한 무선 데이터 사용으로 인해 높은 통신 요금의 문제점을 가진다. 본 논문에서는 이러한 문제점을 해결하기 위하여 모바일 기기와 시리얼 통신을 통해 하드웨어 형태로 정보제공이 가능한 새로운 형식의 모바일 학습 시스템을 구축하는 방안을 제안한다.

Study on Mobile Meteorological Information Services for Urban Area

  • Choi, Jin-Oh
    • Journal of information and communication convergence engineering
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    • 제9권1호
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    • pp.64-68
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    • 2011
  • On the limited urban area, precise measurement of meteorological data is not easy for the cost problem. The facilities collecting the data require high installment costs. The mobile sources can be a solution in city region. For example, a public bus on which some meteorological sensors are installed can act as moving information gathering station. The information is gathered on a server and aggregated to generate useful information for smart phone application. To implement the services, several obstacles are exists. This paper studies on a design of this mobile meteorological information service system for urban area.

보조저장장치를 활용한 모바일 학습시스템 구축 (Implementation of Mobile Learning System Using Secondary Storage Device)

  • 박두진;이환중;하창승
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2008년도 춘계 종합학술대회 논문집
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    • pp.521-524
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    • 2008
  • 기존 모바일 학습 서비스는 실시간으로 방대한 량의 학습 정보를 데이터 패킷으로 제공받음으로써 사용자는 전송속도와 과다한 데이터 패킷 요금의 문제점을 가진다. 본 논문에서는 실시간 무선 패킷으로 정보를 제공하는 학습 방법에서 하드웨어 형태로 정보제공이 가능한 보조저장장치를 활용한 새로운 형식의 모바일 학습 시스템을 구축하는 방안을 제안한다.

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GPS/GIS를 이용한 PDA기반 GIS 소프트웨어 엔진 연구 (The Study on the GIS Software Engine based on PDA using GPS/GIS)

  • 박성석;김창수;송하주
    • 수산해양교육연구
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    • 제17권1호
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    • pp.76-85
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    • 2005
  • GIS (Geographic Information Systems) technology is a necessary function to support location based on service by using GPS in the mobile environment. These mobile systems have basic functional limitations such as a low rate of processing, limited memory capacity, and small screen size. Because of these limitations, most of the mobile systems require development of a reduced digital map to overcome problems with large-volume spatial data. In this paper, we suggest using the reduced digital map format in order to use location based on service in a PDA environment. The processing of the proposed data format consists of map generation, redefinition of layers, creating polygons, and format conversion. The proposed data format reduces the data size by about 98% comparing with DXF format based on the digital map of Busan.

이동통신 통화품질의 지표화 - OECD 국가들을 중심으로 - (Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries -)

  • 강임호;김용규
    • 정보화정책
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    • 제18권2호
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    • pp.85-98
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    • 2011
  • 이 논문에서는 OECD 주요국의 이동통신사업자 통계자료를 이용하여 이동통신 통화품질을 지표화하고자 하였다. 먼저 각국의 이동통신 1위 사업자의 최근 5년간의 자본지출(CapEx) 합계를 통화품질을 나타내는 대리변수로 설정하였다. 이 CapEx를 피설명변수로 하고 인구, 면적, 3G 커버리지, 이동통신시장의 허핀달-허쉬만 지수(HHI), 사업자평균 EBITDA 마진율, 1위사업자의 매출액점유율을 설명변수로 하여 회귀분석을 수행하였다. 이 회귀분석에서 CapEx 중 인구와 면적에 의해 설명되지 않는 부분을 통화품질지표로 간주하였다. 이렇게 구한 각국의 통화품질지표를 비교한 결과, 한국과 일본의 통화품질이 프랑스, 영국, 독일에 비해 높을 것이라는 점을 유추할 수 있었다.

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모바일 증강현실을 위한 온톨로지 기반 POI 데이터 모델 (Ontology-based Points of Interest Data Model for Mobile Augmented Reality)

  • 김병호
    • 한국IT서비스학회지
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    • 제10권4호
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    • pp.269-280
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    • 2011
  • Mobile Augmented Reality (mobile AR), as one of the most prospective mobile applications, intends to provide richer experiences by annotating tags or virtual objects over the scene observed through camera embedded in a handheld device like smartphone or pad. In this paper, we analyzed the current status of the art of mobile AR and proposed a novel Points of Interest (POIs) data model based on ontology to provide context-aware information retrievals on lots of POIs data. Proposed ontology was expanded from the standard POIs data model of W3C POIs Working Group and established using OWL (Web Ontology Language) and Protege. We also proposed a context-aware mobile AR platform which can resolve three distinguished issues in current platforms : interoperability problem of POI tags, POIs data retrieval issue, and context-aware service issue.

The Influence of Personality Traits on Airline Untact Check-in: Focusing on Mobile Check-in User

  • YANG, Jae-Pil;PARK, Sang-Beom
    • 산경연구논집
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    • 제12권1호
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    • pp.15-30
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    • 2021
  • Purpose: Year of 2020, COVID-19 has been changing the people's everyday life to ways never been thought of before all over the world. The IT and electronic industry, the methods of supplying goods and services have been changed from contact to un-tact environments based on un-tact systems very rapidly. COVID-19 has been striking the tourism and the travel industry, especially the airline and hotel industry of which services are provided by human. For the passenger service of airliner, automation has been propelled and un-tact style of service has become mainstreams except cabin service since 2000's. For passenger transportation, due to traffic regulations and exclusions etc., switching to new ways is not easy. However, under the new environment made by COVID-19, kiosk check-in, web check-in and mobile check-in has become more important. In this study, the characteristics of airline customers using mobile goods are investigated to find ways to raise the rate of utilizing mobile check-in and to increase the efficiency of boarding process. Research design, data, and methodology: Considering the COVID-19 environment, survey was done by online research company. The research model is designed to integrate the user characteristics and usage/purchase motive and technology acceptance theory. Especially considering infectious diseases prevention, concern of safety is adopted as one of the usage motive variable. Results: Extraversion or conscientiousness characteristics prefers counter check-in(contact service), while openness characteristics prefers mobile check-in(un-tact service). Concern of safety for infectious disease shows strong non-preference on counter check-in. Conclusions: Regarding service type regardless of type of the industry, automation and un-tact have been mainstreams due to high costs of labor, efficiency and standardization issue, etc., and COVID-19 has given impetus to them. For airliner, un-tact service including boarding process service has been more and more important. To raise the rate of un-tact service use, the characteristics of the user should be analyzed first. The study results indicate that for extraversion or conscientiousness, some kinds of methods to induce them to use un-tact service more are needed.