• The Journal of Society for e-Business Studies
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• v.18 no.4
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• pp.129-144
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• 2013

This research focuses on the relationship between influencing factors of users' smartphone application download and consumers' purchase. The results show that there is some difference between them. The factors influencing mobile application download include word of mouth, usability, ease of use, functionality, enjoyment, interoperability, design, and experience while the factors influencing purchase are word of mouth, usability, ease of use, cost, functionality, enjoyment, interoperability, design, experience. An experience factor impacts on both download and purchase. Specially, enjoyment, usability, and functionality have strong effects on purchase. We also found out that mobile application type such as hedonic or utilitarian application also impacts on purchasing application. For utilitarian application, functionality impacts on purchase intension. Therefore this fact suggests that it is very important to understand the accurate purchasing influence of its consumer when setting up the marketing strategy of mobile application.

• Journal of the Korea Convergence Society
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• v.8 no.9
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• pp.271-276
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• 2017

This project has been conducted to improve the usability of Chatbot Services such as Google(Allo) and Facebook M(Messenger. Based on the evaluation, this study aims to suggest the solutions to improve the usability of domestic Chatbot services and future directions for their development. It provides the overall understanding of the AI Chatbot service and the feature of Chatbot service through literature search. Furthermore, we summarized the current standing and the prospect of domestic messenger-based assistant Chatbot services. For conducting user evaluation, Peter Morville's honeycomb model is applied to in-depth user interviews. The followings are elements that could be amended to improve the service. The service should be incorporated by intuitive elements for users' understanding its functions and eliminate any elements that interfere with usability. The accuracy should be increased to improve the user satisfaction. This research will provide the future guidelines to improve the usability of Chabot services through continuous evaluation by users.

• International Journal of Computer Science & Network Security
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• v.22 no.1
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• pp.49-54
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• 2022

It is challenging to select appropriate technology in education to interact with students in today's digital world. Especially when the technologies used at home on smart devices like tablets and mobile phones are very advanced, on the other side, it may be more challenging to find sharing technology in the classroom. One of the ways is to use new technologies like Augmented Reality (AR). The current study aims to develop usability principles for the development and evaluation of education using AR technology applications. We develop usability principles for AR applications by analyzing existing research about heuristic evaluation methods, design principles for AR systems.

• Journal of the Korea Society of Computer and Information
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• v.15 no.7
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• pp.49-55
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• 2010

The analysis of menu preference by different users is one of the important issues in mobile interface design. Current mobile phones do not provide any functionalities to customize the user interface based on use history after they are released by manufacturers or mobile carriers. Though a number of functions are loaded into mobile devices, all the menus are uniformly presented to users regardless of menu preference, and it becomes a reason to decrease the usability of mobile interface. To improve this limitation, this paper suggests how to apply 3D visualization methods to mobile interface, depending on menu use history. In addition, for performance evaluation, 3D mobile interface system was implemented using 3D visualization methods such as depth, transparency, and animation. Finally, experiments for performance evaluation were performed in order to measure and compare menu search times.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.20 no.3
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• pp.93-104
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• 2010

The advent of various mobile devices and mobile services has caused diversification of information stored in a mobile device, e.g., SMS, photos, movies, addresses, e-mails, digital certificates, and so on. Because mobile devices are lost or stolen easily, user authentication is critical to protect the information stored in mobile devices. However, the current user authentication methods using Personal Identification Numbers (PINs) and passwords are vulnerable to Shoulder Surfing Attacks (SSAs), which enables an attacker to obtain user's information. Although there are already several SSA-resistant authentication methods in the literature, most of these methods lack of usability. Moreover, they are not suitable for use in mobile devices. In this paper, we propose a user friendly password input method for mobile devices which is secure against SSA. We also perform user tests and compare the security and usability of the proposed method with those of the existing password input methods.

• Journal of Korean Institute of Industrial Engineers
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• v.35 no.1
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• pp.109-118
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• 2009

While driving, the manual use of a mobile phone is heavily restricted due to the interference with the primary driving task. An alternative would be the use of speech interface. The current study aims to provide a guideline to implementation of a speech interface to the mobile phone. To do so, an expert evaluation was made and it revealed that a speech interface requires less workload, less performance degradation of the driving task than that of the keypad interface. To make speech interfaces more usable, new improvements are suggested. Subjective workload can be reduced and user satisfaction can be improved without degrading the primary task performance, for instance, by letting the user interrupt the speech of the phone, eliminating the repetitive words, letting the user know clearly what makes an error, providing a way to go back to the previous state, reducing the usage of keypad buttons and reducing the amount of the information on the screen.

• The Journal of the Korea Contents Association
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• v.16 no.12
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• pp.43-49
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• 2016

As user-centered design and content development emerge, the research and the establishment of items on usability evaluation are becoming more important. However, research on usability evaluation for digital systems in specific areas of mobile applications is still incomplete. Due to the recent development of wearable devices and smartphones, development and usage of quantified-self and life-logging applications has been rapidly increasing. This study aims to establish evaluation items and the main factors for the usability assessment of the applications that support life-logging services. In order to establish evaluation factors for life-logging application usability, we first gathered existing usability assessment items and selected the initial items through the Focus Group Interview(FGI). Second, we conducted user assessment surveys on the selected initial questionnaires and performed reliability and exploratory factor analyses based on the survey results. Third, through the statistical analyses results, we established 28 usability assessment items and four factors: recognition; functionality; aesthetics; and satisfaction. Finally, we discussed the expectations and limitations of the established usability assessment. The results from this paper could be used as a guideline for the usability assessment of life-logging applications and thus will contribute to effective content development.

• Phonetics and Speech Sciences
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• v.6 no.4
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• pp.141-148
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• 2014

Voice is the most common means for communication, but some people have difficulties in generating voice due to their congenital or acquired disorders. Individuals with speech disorders might lose their speaking ability due to hearing impairment, encephalopathy or cerebral palsy accompanied by motor skill impairments, or autism caused by mental problems. However, they have needs for communication, so some of them use various types of AAC (Augmentative & Alternative Communication) devices in order to meet their communication needs. In this paper, a mobile application for literate people having speech disorder was designed and implemented by developing accurate and fast sentence-completion functions for efficient user interaction. From a user study and the previous study on Korean text-based communication for adults having difficulty in speech communication, we identified functionality and usability requirements. Specifically, the user interface with scanning features was designed by considering the users' motor skills in using the touch-screen of a mobile device. Finally, we conducted the usability test for the application. The results of the usability test show that the application is easy to learn and efficient to use in communication with people with speech disorders.

• International Journal of Computer Science & Network Security
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• v.24 no.9
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• pp.77-84
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• 2024

Emotional health is important for overall health, and those who are experiencing difficulties should seek professional help. However, the social stigma associated with emotional health, as well as the influence of cultural beliefs, prevent many people from seeking help. This makes early detection difficult, which is critical for such health issues. It would be extremely beneficial if they could assess their emotional state and express their thoughts without prejudices. On the market, there are emotional health apps. However, there was little to no evidence-based information on their quality. Hence, this study was conducted in order to provide evidence-based quality in emotional health mobile apps. Eleven functionality task scenarios were used to assess functional quality, while a System Usability Scale test (n=20) was used to assess usability, customer acceptability, learnability, and satisfaction. The findings show that the app for emotional health management is highly efficient and effective, with a high level of user satisfaction. This contributes to the creation of an app that will be useful and practical for people experiencing early-stage emotional health issues, as well as related stakeholders, in order to manage early-stage emotional health issues.

• Journal of the Korea Society of Computer and Information
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• v.20 no.4
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• pp.103-110
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• 2015

The biggest challenge of managing mobile interpretative device is that visitors do not have the mobile experience. Thus, in the research of the mobile application of the Leeum (Samsung Museum of Art), a short orientation session as a treatment was provided to survey participants to make them use of a mobile experience. The orientation solved the problem of hesitancy of using smartphone in other researches, it was simultaneously the uniqueness of the methodology. Based on the research data, their satisfaction with visiting experience and with using the application appeared to be relatively high. A half of participants used the application for 10 minutes which is accounted for 20-30% of the total viewing time. Participants (80.3%) engaged in each exhibit with the application in less than 30 sec.-1 minute. Comparing with the average time of engagement (10-30 sec.) for each exhibit without using mobile applications, it is possible to conclude that the mobile application notably contributed to make participants engage with exhibits longer.