• 제목/요약/키워드: Medical services use

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건강보험과 의료급여 노인환자의 의료이용량 : 요양기관종별 분석 (Medical Care Utilization between National Health Insurance and Medical Assistance in Elderly Patients)

  • 이용재
    • 한국콘텐츠학회논문지
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    • 제17권4호
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    • pp.585-595
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    • 2017
  • 본 연구는 의료급여와 건강보험환자의 의료이용량의 차이를 분석하여 의료급여환자의 도덕적 해이로 인한 진료비 증가문제를 평가하고 합리적 의료급여 정책결정의 근거를 제시하기 위한 것이다. 이를 위하여 서울시민대상 건강보험과 의료급여 급여자료를 성별 연령별 의료기관 종별로 비교 분석하였다. 분석결과는 다음과 같다. 첫째, 상급종합병원의 입원 외래이용 모두 의료급여환자가 건강보험환자에 비해서 적어서 도덕적 해이가 존재하지 않았다. 오히려 의료급여환자들이 고비용 의료서비스를 이용하고 못하고 있었다. 둘째, 종합병원의 입원이용은 건강보험환자가 많은 반면 외래이용은 의료급여환자가 많아서 의료급여환자들이 본인부담이 적은 외래서비스 이용을 많이 이용하고 있었다. 셋째, 병원 의원은 의료급여환자의 이용이 입원과 외래이용 모두 건강보험환자에 비해서 많았다. 따라서 의료급여환자들은 병원 의원의 입원과 외래이용, 종합병원의 외래이용시 적은 본인부담으로 인해 불필요한 의료이용을 할 가능성이 있는 반면에 상급 종합병원 입원과 외래이용, 종합병원의 입원이용시 비급여 의료비 등 과도한 의료비 부담으로 인해 필요한 의료서비스 이용을 하지 못할 가능성도 있었다. 따라서 중증질환을 가진 의료급여환자들의 의료비 부담을 경감시키기 위한 정책은 지속하고, 의원 병원을 이용하는 의료급여환자들이 불필요한 의료서비스를 이용하지 않도록 관리해야 할 것이다.

지역 주민의 한방 의료 서비스에 관한 조사연구 - 아산시를 중심으로 - (A Study on the Customer's Use of and Satisfaction with oriental medical services by local resident - Focused on Asan City -)

  • 김경신;엄지태;안종민;김소희;최미영;김병수
    • 혜화의학회지
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    • 제19권1호
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    • pp.143-151
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    • 2010
  • The purpose of this study is to survey the current status of the oriental medical service satisfaction and needs that the people who utilizing the medical services and suggest the primary factors of consumption and satisfaction in the oriental medical services the city of Asan. We analyze the use and satisfaction of the customers for the oriental medical services with using the questionnaires to the citizens of Asan. The method of this study is that the participants of the survey was 556 people of Asan City. The survey was conducted from August 15th, 2009 to September 15th, 2009(during 30 days) with disease index that specially developed as oriental medicine. The results of this study are as follows: 556 people were responded the survey. 471(84.7%) of respondents were who have ever been treated with oriental medical service and 85(15.3%) of respondents were who have never been treated with oriental medical service. 25(4.7%) of respondents were who doesn't believe the treat of oriental medicine. 76(13.6%) of respondents prefered the oriental medical service. 413(50.1%) of respondents prefered the acupuncture and moxa treatment and 280(33.9%) prefered the herbs. 227(39.6%) of respondents were treated for musculoskeletal disorders The conclusions from this study are as follows: Firstly, it was found that the people who prefer to use oriental medical services usually have one or more of these following diseases: musculoskeletal disorders, paralysis, unclear diseases or injuries. Secondly, the main factor of customers' satisfaction with oriental medical services lies in the age of the user. The more aged, the more high in customers' satisfaction with oriental medical services was found through the survey. The results of this study can be used to develop marketing strategies for oriental medical institutions in the city of Asan.

대구.경북 거주환자의 서울지역 의료이용 변화추이 (Changing Trends in Daegu and Gyeongbuk-based Patients' Use of Health Facilities in Seoul)

  • 이상주;박재용
    • 보건행정학회지
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    • 제20권4호
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    • pp.19-44
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    • 2010
  • This study was conducted to investigate the changes in patterns of Daegu- and Gyeongbuk-based patients' use of medical care facilities located in Seoul. The 'Patient Survey' data issued by the Ministry of Health and Welfare for 2002, 2005, and 2008 were used. Among all discharged patients residing in Daegu and Gyeongbuk, 133,456 who used medical facilities in Daegu, Gyeongbuk, and Seoul were selected. Among patients residing in Daegu, 2.2% used medical facilities in Seoul in 2002, 3.7% in 2005, and 3.5% in 2008. The corresponding rates among patients living in Gyeongbuk were 5.6%(2002), 7.1%(2005), and 7.3%(2008). Regarding the ICD-10 disease groups, the use of medical facilities in Seoul by patients residing in either Daegu or Gyeongbuk increased in 2005 right after the introduction of the KTX high-speed train service, covering various disease groups, but decreased again in 2008. 'Neoplasm' cases, however, showed a progressive rising trend during the years studied. Multivariate data analysis for the three years showed that sex, age, payment type, hospital type, residence, year, and disease groups were all significantly associated with the utilization of medical facilities in Seoul. The major results are : First, use of medical facilities in Seoul by Gyeongbuk patients was 2.4-fold higher than that by Daegu patients, but with respect to 2005 and 2008 vs. 2002, use of medical facilities in Seoul by Daegu resident patients' showed a larger increase than that by Gyeongbuk's patients. Second, for patients residing in the two regions, use of medical facilities in Seoul was highest for 'congenital malformations, deformations and chromosomal abnormalities', followed by 'neoplasms'. Third, for patients residing in the two regions, general hospitals comprise the primary factor in the use of medical facilities in Seoul. The study shows that local medical facilities should individually exert more efforts to improve the quality of their medical services. Relevant authorities should likewise help these facilities develop their own unique services and respective specialization.

외국인의 문화적 특성이 국가 이미지, 한국의료서비스 이미지와 한국의료서비스 행동의도에 미치는 영향 - 중국인, 러시아인을 중심으로 - (Influence of Foreigners' Cultural Characteristics on National Image, the Image of Korean Medical Services, and Behavioral Intention to use Korean Medical Services - Focused on Chinese & Russians -)

  • 김미경;조덕영;김윤진
    • 한국콘텐츠학회논문지
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    • 제16권1호
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    • pp.595-610
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    • 2016
  • 세계 의료관광시장에서 한국이 매력적인 의료관광목적지로 인식되기 위해서는 문화적 특성을 고려한 서비스 설계 및 제공이 필요할 것이다. 이를 위해 중국인과 러시아인을 대상으로 문화적 특성과 한국의료서비스 행동의도 간의 영향관계와 영향을 주는 변수에 대해 연구하였다. 중국인, 러시아인 모두 문화적 특성이 국가 이미지와 한국의료서비스 이미지에 영향을 미쳐 한국의료서비스 행동의도에 영향을 주는 것으로 나타났고, 문화적 특성의 요소에는 차이가 있었다. 중국인은 '권력거리', '개인주의-집단주의', '장기지향성'이, 러시아인은 '권력거리', '개인주의-집단주의', '장기지향성', '불확실성 회피성향'이 국가 이미지에 영향을 주었으며, 또한 중국인은 '권력거리', '장기지향성'이, 러시아인은 '권력거리', '불확실성 회피성향'이 한국의료서비스 이미지에 영향을 주어 한국의료서비스 행동의도에 영향을 미치는 것으로 나타났다. 이처럼 문화적 특성에 따라 한국의료서비스 행동의도에 미치는 영향의 변수와 정도가 다르므로 문화적 특성을 인식하고 그에 맞는 서비스를 설계 및 제공한다면 한국은 매력적인 의료관광 목적지로 자리매김할 수 있을 것이다.

유헬스케어 서비스 사용자의 만족도와 재사용의도 영향 요인에 대한 연구: 개인용 의료정보 애플리케이션 사용자의 반응을 중심으로 (A study on the User's Satisfaction and Intention to Re-use the U-Healthcare Services: Focusing on the User's Response of Personalized Medical Information Applications)

  • 박지민;조은희;이종태
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권2호
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    • pp.243-263
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    • 2020
  • Purpose The purpose of this study is to analyze the causal relationship between user satisfaction, expected satisfaction, quality of service, perceived value, and expertise that should be emphasized in personalized medical information services for the development of personalized medical information services based on big data analysis and the spread of their demand. Design/methodology/approach This study established research models and hypotheses on the basis of the theory of reuse intent, and applied the PLS methodology for analysis, the factors that make it applicable to personalized medical services in the theory of service quality and satisfaction. Findings According to the empirical analysis result, this study confirmed that it can be seen that the expertise, perceived value, and quality of medical services did not directly affect the user's intention to reuse, but formed a direct causal relationship through variables such as whether they met expectations.

만성 통증이 한국의 의료 이용 행태에 미치는 영향 (Influences of Chronic Pain on the Use of Medical Services in South Korea)

  • 정의균;곽연희;송재석
    • 한국콘텐츠학회논문지
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    • 제15권2호
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    • pp.363-369
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    • 2015
  • 만성 통증(Chronic pain)은 병원을 찾는 가장 흔한 원인이고, 환자 자신뿐만 아니라 가족, 사회에까지 경제적 비용 문제를 야기한다. 본 연구는 국민건강영양조사 자료를 이용하여 우리나라 일반인의 근골계질환으로 인한 만성통증의 규모를 분석하고, 이들의 의료이용에 영향을 미치는 요인을 분석하였다. 본 연구는 5기 국민건강영양조사 자료를 이용하였고, 이중에서 20세 이상인 사람을 대상으로 분석을 하였다. 평가도구로는 EuroQoL-5 Dimension Index(EQ-5D)를 이용하였다. 통계분석은 t-test와 카이제곱 검정, 다중 로지스틱 회귀분석을 이용하여 분석하였다. 의료 이용에 대해서는 만성 통증이 있는 경우는 대조군에 비하여 의료이용을 하는 경우가 5.858배 높았으며 만성 통증 여부를 통제한 상태에서도 여자는 남자에 비하여 의료 이용을 하는 경우가 1.156배 높았다. 그러나 연령이나 직업, 가구 수입 여부는 통계적 유의성이 없었다. 만성 통증이 있는 경우는 삶의 질 역시 낮았는데, 만성 통증의 관리는 삶의 질을 높이고 의료이용을 억제하기 위하여 매우 중요한 역할을 한다고 할 수 있다. 마취통증의학과 의사는 진통제나 진경제와 같은 약물에 관해서도 해박하고 또한 숙련된 신경블록 기술도 가지고 있어 통증에 대해 다양한 방법을 구사할 수 있는 입장에 있다. 따라서 만성통증의 관리에 있어서 마취통증의학과의 역할이 중요하고 주도적으로 이루어질 필요가 있다.

다문화가정의 한의의료이용에 미치는 요인 분석 연구 (Analysis of factors affecting Korean Medicine utilization of multicultural family members)

  • 송민선;최찬헌;김동수
    • 대한한의학회지
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    • 제43권1호
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    • pp.60-72
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    • 2022
  • Objectives: This study aimed to analyze the Korean medical utilization and Korean medical expenses by characteristics of multicultural family members to investigate whether it affects Korean medical utilization. Methods: This study utilized The Korea Health Panel data in 2018, with 238 final participants. We performed a t-test and ANOVA on the difference between Korean medical utilization and Korean medical expenses according to Anderson's Model of Health Service Utilization variables. Logistic regression analysis and generalized linear model analysis were conducted to analyze Korean medical utilization factors. Results: The Korean Medical utilization was 12.61% among the multicultural family members. As a result of regression analysis, the female had high Korean medical utilization(p=.008), and rural area residents had low utilization(p=.017). Korean medical expenses were high when they were female or married. Including the utilization of western medical services by outpatients, Korean medical expenses were high when they were female or outpatients who received western medical services. Conclusions: As a result of this study, the factors influencing Korean medical utilization were gender and residence area. There were differences in Korean medical expenses depending on western medical services use or gender. Therefore, it is necessary to use these factors to expand the Korean Medical utilization by multicultural family members, and research of the Korean medical utilization by disease is needed.

일부지역 119 구급대와 사설이송기관의 이송 서비스 이용 실태와 만족도에 관한 연구 (A Study on the Use Realities and Satisfaction with Transport Services in 119 Emergency Medical Service System and Private Transport Agent in Some Areas)

  • 박상섭;박재성
    • 한국응급구조학회지
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    • 제12권1호
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    • pp.5-15
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    • 2008
  • Purpose : Centering on users(patients) who are offered the patient transport service by the emergency medical service system in our country, the use and satisfaction are analyzed with the transport service in 119 Emergency Medical Service System and Private transport agent. Results : 1. As for personnel in ambulance cars, 119 emergency staff showed a higher boarding rate of the first-class emergency medical technicians than private transportation centers : 48.4% and 17.7%, respectively. 2. Private transportation centers showed higher user satisfaction with transportation service than 119 emergency staff, which was not statistically significant. 3. As for the case that needs to receive the transport service in the future, the ratio with the will to use 119 Emergency Medical Service System(70.9%) was indicated to be much higher than the ratio of the private transport agent(29.1%). Suggestions : First, Centers transporting first-aid patients should essentially secure a sufficient number of first-class emergency medical technicians as professional emergency medical staff to reinforce qualitative improvement in emergency medical service. Second, It is necessary to establish a systematic monitoring system and develop educational programs in order to enhance satisfaction with the use of 119 emergency staff. Third, the government or the local government needs to positively support and guide the private transport agent, which is in charge of the public medical service.

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비대면 진료의 이용의도에 미치는 영향에 관한 연구 (A Study of Factors Affecting Use Intention of Untact Medical Diagnosis and Consultation Services)

  • 진석
    • 한국콘텐츠학회논문지
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    • 제20권12호
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    • pp.180-197
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    • 2020
  • 본 연구는 비대면 진료 정책의 도입과 안정화를 이루어내기 위해서는 의료소비자의 이용의도와 관련 행위에 대한 이해가 선행되어야 한다는 것을 인식하고, 건강의식과 자기효능감과 같은 개인적 특성을 중심으로 비대면 진료에 대해 기대하는 인식과 유용성이 이용의도에 어떠한 영향을 미치는 지를 실증분석을 통해 확인하고자 하였다. 본 연구에서 제안된 가설들을 검증하기 위해 PLS 3.0을 사용하여 구조모형을 검증하였고 연구 결과는 다음과 같이 요약될 수 있다. 첫째, 건강의식과 자기 효능감은 비대면 진료로 인한 비용절감, 의료서비스의 질, 접근성 및 적합성에 유의한 영향을 미치는 것으로 나타났다. 둘째, 비용절감과 의료서비스의 질, 접근성 및 적합성은 비대면 진료의 인지된 유용성에 유의한 영향을 미치는 것으로 나타났다. 셋째, 비대면 진료의 유용성은 이용의도에 유의한 영향을 미치는 것으로 나타났다. 본 연구는 비대면 진료를 대상으로 개인적 특성을 기반으로 기대인식과 유용성을 통한 이용의도를 구조적·확장적으로 다루었다는 점에서 그 의의를 찾을 수 있고 비대면 진료의 필요성에 공감하고 시대적 흐름을 인정하려 하는 상황에서 본 연구에서 다루어진 기대인식들을 기반으로 관련 정책의 제도화를 진행해 나간다면 비대면 진료에 대한 인식을 발전적으로 전환시킬 수 있음을 본 연구결과는 시사하고 있다.

한방의료의 이용행태 및 이용결정요인 분석 - 일부 대도시 지역주민을 중심으로 - (Utilization Patterns and Determinants of Oriental Medical Services : Focused on the Residents of Taegu City)

  • 유왕근;류경아
    • 대한예방한의학회지
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    • 제4권2호
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    • pp.1-24
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    • 2000
  • This study was conducted to examine utilization patterns and determinants of oriental medical services. Data were collected from 545 residents in Taegu city The results of this study are summarized as follows 1) 37.8% of subjects used oriental medical services in the past year. Especially, the female, the ages of 50 and 60 over, the single. low-educated. high-income class, white-collar class, medical insured tended to use more oriental medical services than another groups. 2) 46.7% of users of oriental medical services reported that number of visits in the past year was 2 - 5 times 37 1% of them was 1 times, and 4.5% over 10 times. 3) According to the reasons to choose the oriental medical facilities, most was 'on their own judgement'(48.8%) and 'by the advice of relatives and friends'(42.0%) Regarding to the objectives of using oriental medicine, 68.3% was 'treatment', 31.7% 'health counselling and promotion'. And among diseases of users, diseases of musculo-skeletal system was the highest(54.5%). 4) 57.9% of oriental medical services users had experience of utilizing western medicine on the same diseases. Among peoples with experiencing western medicine on the same diseases. 54.4% received oriental medical services 'in addition to western medicine', 45.6%'in place of western medicine 'And 41.2% of using both services reported that they had difficulty in deciding to choose the type of services -oriental medical services or western medicine-for their diseases. 37.3% of them answered that 'providing relevant information' was the most desirable measure to solve this problem, 27.3% 'establishment of effective referral system between oriental and western medical facilities '23.6% 'cooperative medical treatment systems in the same facilities', 11.8%'integration of oriental medicine into western medicine 5) According to the satisfaction level with each items of oriental medical services, the respondents had positive views on efficacy, kindness, and side-effects. They, however, had negative view on the cost of oriental medical services. 6) In regarding to the priority of improvement of oriental medical system,'expansion of insurance benefit package 'ranked first. 'expansion of insurance benefit Package 'ranked second, 'improvement of scientific methods and diagnostic technique 'third, and 'safety of herbal medicine' fourth in order. 7) The significant factors influencing the utilization of oriental medical services were kindness of oriental medical practitioners, efficacy , travel time, age To be brief, utilization rate of oriental medical services in urban area generally tends to be high. There, however, have been various barriers to limit oriental medical services, such as incomplete benefit package of oriental medical insurance and lack of coordination and referral system between oriental and western medical services, lack of scientific diagnostic procedures, high price etc . For the development of oriental medical services, Much attention to remove these limiting factors should be placed. In addition, kindness of oriental medical practitioners , which is expected to be more important factor in the consumer - focused health care environment than ever, should be kept high consistently. Since this study was conducted for specific residents of an urban city. further research including more sampling in different urban areas should be required to generalize the results of the study.

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