• Title/Summary/Keyword: Measurement Indices of the Performance

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Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes (정부출연연구소의 지식관리 성과 평가항목 및 측정지표 개발)

  • Jung, Taik-Yeong;Kim, Sang-Hoon;Park, Il-Kyu;Kim, Chang-Kyu
    • Journal of Information Technology Services
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    • v.10 no.4
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    • pp.171-189
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    • 2011
  • KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications' performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

A Development of the Performance Measurement System for Safely Management (안전관리 성과측정 시스템 개발)

  • 이영순;김용수;박교식;김형석
    • Journal of the Korean Society of Safety
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    • v.15 no.4
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    • pp.157-162
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    • 2000
  • A performance measurement system for safety management was suggested with which performance of a company's safety activities can be expressed rationally, and analysis of impact with performance improvement. A key of the measurement system is performance index of the safety management activities, which consists of 3 perspectives; an external perspective, an internal perspective, and a innovation & learning perspective. Every perspective consists of 18 performance indices and each indices consist of activity unit a such planning, support, implementation, evaluation and review.

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A Study on the Development of Career Exploration Support Centers' Measurement Indices of the Performance (진로체험지원센터 성과평가 기준 개발)

  • Chang, Heajung;Yun, Yeju
    • 대한공업교육학회지
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    • v.45 no.2
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    • pp.46-69
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    • 2020
  • The primary purpose of this study was to develop performance evaluation indices for measuring the results of the work and performance of the career exploration support centers. For the study, First, to describe the current status of the management system across the 228 centers, examine the staff's perceptions of the current evaluation method and system of each center, and analyze the needs of measuring indices of each center for its performance evaluation, a cross-sectional survey method was employed. Second, relevant literature was reviewed. Next, measurement indices were developed employing the Delphi method with a panel of 15 experts in developing instruments of accomplishment. Based upon the conclusion of this study, The measurement indices developed in this study focuses on the core measurement indices. These indices include a checkbox of necessary and unnecessary in each item so that each local department of education or each center can select indicating items (indices) according to its own needs. The newly developed measurement indices consists of four domains to assess: (1) Institutional competencies-goals, budget, system, and resources, (2) Practitional competences-qualities of programs, administration of experiential career program providers, promotion of centers and programs, management of human resources such as instructors or guides, and establishment of community-center cooperative networking system, (3) Accomplishments-finding new experiential career program providers, the number of participants such as schools and students, reciprocal system, and the degree of participants' satisfaction with the center and programs, and (4) specialized indicators-extra scores for center-based specialized programs.

Case Study for Restructuring Informatization Level Indices of Small and Medium sizd Enterprises (중소기업정보화 수준 조사 지표 개선 사례 연구)

  • Yang, Hee-Dong;Kim, Ki Ho;Han, Hyun-Soo
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.197-212
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    • 2012
  • In this paper, we report the public IT policy case results to restructure informatization level indices for small and medium sized enterprise(SME). The indices restructuring project was initiated by TIPA with the group of experts during 2011, and the newly amended indices was employed as the formal instrument to measure SME informatization level. The critical drivers to reform the indices include simplification for more accurate measurement of SME informatization level, reshaping key representative indices of smart IT to better publicize SME's interest toward advanced IT, and systematic reconfiguration of performance measures which reflect business performance enhancement effect through IT investment. Indeed, the IT performance indices are unified to incorporate the instrument for general SME informatization level survey and IT adoption subsidy's effectiveness appraisal. The procedures and details of logic illustrated in this paper provides useful insight for successful implementation of SME informatization as well as for the better policy deployment of IT subsidization for SMEs.

Quality and Environmental Performance Indices for Electrical Appliance Recycling in Taiwan

  • Shih, Li-Hsing;Lan, Yuan-Bo
    • Proceedings of the IEEK Conference
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    • 2001.10a
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    • pp.65-70
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    • 2001
  • Six recycling plants have started operation for recycling scrap home appliances since the spring of 2000 in Taiwan. The performance of the plants has not yet been measured during the 18-month period. The performance measurement, however, can be looked in several aspects. Because of the nature of these recycling plants, at least three aspects, namely government (representing general public), appliance manufacturers and owners of the recycling plants themselves should be considered in the performance evaluation. This study proposes various performance indices categorized in four groups: profitability, recyclability, automation and environment. The indices are different from the productivity and cost measures that are used in conventional manufacturing plants. Performances of three existing plants in Taiwan are evaluated as illustrative examples to demonstrate the use of the proposed measures. The practical implications of the performance indices are also discussed.

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Robust Kalman Filter Design via Selecting Performance Indices (성능지표 선정을 통한 강인한 칼만필터 설계)

  • Jung Jongchul;Huh Kunsoo
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.29 no.1 s.232
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    • pp.59-66
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    • 2005
  • In this paper, a robust stationary Kalman filter is designed by minimizing selected performance indices so that it is less sensitive to uncertainties. The uncertainties include not only stochastic factors such as process noise and measurement noise, but also deterministic factors such as unknown initial estimation error, modeling error and sensing bias. To reduce the effect on the uncertainties, three performance indices that should be minimized are selected based on the quantitative error analysis to both the deterministic and the stochastic uncertainties. The selected indices are the size of the observer gain, the condition number of the observer matrix, and the estimation error variance. The observer gain is obtained by optimally solving the multi-objectives optimization problem that minimizes the indices. The robustness of the proposed filter is demonstrated through the comparison with the standard Kalman filter.

Some Relationships between Measurement Capability Indices of Type 1 Study, Gage R&R Study, and ISO 22514-7 (Type 1 Study, Gage R&R Study와 ISO 22514-7의 측정능력지수 간 연관성 분석)

  • Lee, Seung-Hoon;Lim, Keun
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.77-94
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    • 2016
  • Purpose: This paper reviews Type 1 Gage study, Gage R&R study, and procedure of ISO 22514-7 for assessing a measurement system, and discusses some relationships between the measurement capability indices. Methods: The gage capability index $C_g$ of Type 1 Gage study, precision-to-tolerance ratio PTR of Gage R&R study, and measurement performance ratio $Q_{MS}$ and $Q_{MP}$ of ISO 22514-7 are considered in this paper. Results: This paper derives the relationships between $C_g$ and $Q_{MS}$, PTR and $Q_{MP}$, and $Q_{MS}$ and $Q_{MP}$, respectively, and discusses the acceptance conditions for each procedures. Conclusion: The measurement capability analysis is the first step for the quality improvement of the manufacturing processes. Therefore the result of this study provides a helpful guidelines for assessing the measurement system, enabling proper evaluation of manufacturing processes.

The Evaluation of Organizational Effectiveness Based on Balanced Scorecard : A Case of Success of Skandia (BSC 기반의 조직효과성 평가 성공 사례 : 스칸디아 보험회사)

  • Kwon, Sang-Sun;Park, Ji-Hwan
    • Journal of Digital Convergence
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    • v.7 no.2
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    • pp.51-62
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    • 2009
  • Most studies of organizational effectiveness previously done, have measured financial performance such as productivity, efficiency or subjective performance such as a commitment, satisfaction, and turnover intention of employees. However, these measurements have limitations to evaluate a organizational effectiveness in recent knowledge information era because evaluation of organizational effectiveness in knowledge-based society needs measurements in various aspects such as financial, customer, internal business process, and learning and growth. The purpose of this study is to overcome these problems and to introduce an appropriate system for evaluation of organizational effectiveness under knowledge management paradigm. In this paper, we suggest a Balanced Scorecard(BSC) as a new measurement standard of organizational effectiveness in a knowledge information era. The balanced scorecard is designed to help firms that have historically overemphasized short-term financial performance. When measuring organizational effectiveness through Balanced Scorecard(BSC) suggested by Kaplan and Norton[31], it is to present the measurement indices that can cover the limitation of the past evaluation indices of organizational effectiveness.

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Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
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    • v.21 no.4
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

A Case Study on the Development of Strategic Performance Measures (전략적 성과측정 지표 개발을 위한 사례 연구)

  • 최재영;최기준;권태형
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.10a
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    • pp.211-214
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    • 2000
  • The paper presents a case study with application of a performance measurement questionnaire in analyzing a semi-conductor-related manufacturing company. The case may contribute to the development of strategic performance measurement system. The questionnaire contains considerable non-financial measurement indices as well as financial ones, which may strengthen the strategic aspect of measurement system. The strategy, actions, and measures have to be balanced through communication process in an organization. The result shows the usefulness of the congruence and consensus analysis of performance factors in effectively managing strategic action programs and identifying investment task areas to be targeted.

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