Research on Relationships between Justice a Perception of a Restaurant and Customer Emotion, Recovery Satisfaction, and Intention of Behavior (레스토랑의 공정성 지각이 고객 감정, 회복 만족, 행동 의도간의 관계 연구)
-
- Culinary science and hospitality research
- /
- v.16 no.2
- /
- pp.64-76
- /
- 2010